Profound disappointment regarding the lack of service and compassion from this business. My husband…read morewas on hospice and I needed an overnight caregiver on his final days so that I could get relief from caring from him 24 hours a day. Night 1: the company called 30 minutes before arrival and stated they couldn't come. Nights 2, 3, and 4: Caregiver arrived but didn't have the skills that I required and contracted for. Night 5: the company called 20 minutes AFTER the scheduled arrival time, stating that they couldn't come. Bottom line is that they did not meet their contractual obligations by 40% (not counting the lack of contracted skill level of the caregivers) but they expect me to meet my contractual obligation by paying 100% of the bill. That is unacceptable. The company is aware of my dissatisfaction.

Honestly? We are having a great experience with Visitng Angels who are helping my elderly mom…read morethrough home-hospice during the Covid crisis. Denise in sales, Tina in Scheduling and the myriad of wonderful caregivers - Especially Erika E. - have been so kind to my mom. The clean her and change her adult diapers. They keep her fed, hydrated and comfortable. Alzheimer's is a horrible way to go. They also offer support to my father who is slowly watching his wife pass away before his eyes. It's so very sad. We depend on visiting angels for quality care and so far, we are getting it. THANK YOU, Visiting Angels!!

This will probably be deleted as soon as it's reviewed since a neighbor of mine had a similar bad…read moreexperience with this service and their review was also promptly deleted. My mother was in the care of one of their "care-givers" and over the course of 1 year lost 65 pounds, we weren't allowed in her apt. by the caregiver unless we called first and when we got a key she yelled at us for coming without calling. Numerous times we found my mother sleeping on the toilet where the "care-giver" said she would remain until she pooped because she was not going to clean her up. She fed her stale half sandwiches and left her sitting along in her bedroom, in her wheelchair in the dark. My mother has since gotten new care and has put all the weight, plus more, back on and is happy and well loved.

From the owner: We are family owned and family oriented. We live here, work here and we're invested in your…read morecommunity. Our purpose is to enable our clients to remain in the comfort of their own home and be safe and well cared for by compassionate and skilled caregivers. Our goal is to make life as fulfilling and comforting for you as we would for our own family members. With offices in Doylestown and Bethlehem and a 24 hour answering service,we can be reached whenever you need us for any urgent family matters.

My parents aged out at Telford, starting in independent living and then moving through every level…read moreof care that they had (Skilled, Personal Care, and finally Memory Care). I was not a fan of them moving in due to my perception of "nursing homes" but I learned otherwise in the four+ years they were there. Literally every single person we interacted with from the nursing staff to rehab to cooks, laundry, maintenance staff, etc. was like family. The professional level of care that my parents received (and us as their family) cannot be overstated except to compare it to the compassion that went with it. We were really clueless about what the last years of their lives was going to entail, and the staff here did it so much better than we ever could have. My husband and I ended up getting on the waiting list and now have a deposit down on one of the carriage homes being built; it doesn't get any better than this for end of life experiences. Aside from the fact that the carriage homes are gorgeous, the kind of care that is there as a "safety net" is exactly what we want. The added bonus is us both being on the same campus if one of us starts to fail in later years; not only does the other one not have to move, they can walk to visit, take meals and do activities together, and in some cases actually be together in the advanced care. (My parents were together in Memory Care.). I highly recommend Lutheran Home @ Telford.

I toured several facilities in the area and Telford Lutheran Community was the best choice for my…read moreparents. They have all levels of care. My father moved into independent living while my mom had to go into skilled nursing. My father is able to visit my mom everyday since they were located within the same campus. Bad weather no problem, you only have to walk across an enclosed bridge. The various levels of care both my parents have been receiving is exemplary. Telford Lutheran is like the Ritz Carlton of care facilities. When I would visit my Aunt in Florida I wondered why she did not get the same care at her facility. She was paying almost the same every month. Telford may be a little more than other communities but it shows in the care and people they hire. If you are searching for a place for your parents I would put Telford Lutheran on your list to review. You will not be disappointed.

They don't except the medicaid waiver program, I wish they did bc they seem like they are a great…read moreagency

YPYW is fantastic all around. Both the owners and the staff are naturals at caregiving. They are…read morecompassionate, but also upbeat and positive. My parents look forward to Karen arriving, and she is a tremendous help! She keeps the house and them going, and it gives me peace of mind knowing that they are in the best of hands. Wonderful small business, we are so happy that we found them!

My (then) 93 year old grandmother lived here for about a year when she had taken a bad fall in her…read moreFlorida home at 92.5, and needed additional care. The care she received here was SOOOOOO GOOD that an amazing this happened... She was transferred out of Pine Run (usually a one-way ticket) to Assisted Living at Lakeview's "The Arbor" unit. - where she lived until she died at 96. The staff and aides here were very, very loving, caring & attentive to my grandmother. The only reason I did not give them 5 stars is that sometimes the place smeeled really, really bad (it never stank at Lakeview). The need to check the sanitation on the 5th floor.

My mother is staying there following hip surgery. We are actively looking to get her out as soon as…read moreshe is more mobile, but none of us have the money to move her to a fancier facility, and we are waiting on contact from contractors to make her home more disabled-friendly so she can return to it. Agree with the other assessments below, from what my mother and other people who have seen the place are saying. There is no communication with the hospital regarding medications, you cannot find a nurse or doctor to talk to, the medicine she was on and needed to still be on for UTI was stopped...she cannot seem to get it started again... yet she is not being attended to with regard to hygiene, and the need to be helped to the bathroom. When I spoke with her this morning (I am out of state at the moment), she was looking around for towels within reach to put underneath her because they didn't answer any calls to help her to the bathroom! Are they too busy? She said she sees on them out there watching sports on TV? I guess on break, but (!). Very old facilities inside (not updated anytime recently) and she says it smells bad. She says the staff are not very kind to her (in addition to the neglect over the hygiene issue - they might be burnt out and understaffed, that is my guess - but she seems intimidated at their "resentment of the patients"-type attitudes and glaring). She is not a high-maintenance person/Karen-type demanding person. Just having some mobility and UTI/urgency issues after surgery. My guess is that it has gone downhill since the review in 2009 (13 years can make a big difference in the state of a building). Looking forward to getting her out of here.

My Mother was admitted to the Wesley Skilled Nursing Facility in Doylestown, PA after discharge…read morefrom the hospital. While the facility itself could use some updating (that's the reason for 4 stars instead of 5) the Staff is incredible and they were extremely helpful during my Mother's stay at the facility. Nurses Anna and Vicky were incredible and my Mother, who was not the easiest patient, liked them very much. Unfortunately while at the facility my Mother's health declined quickly (not due to the treatment by the facility) and they helped me to transition my Mother to Hospice and made it possible for my Mom to go home to her own house for her final days. The Director of Nursing and the facility Manager were incredibly helpful in setting up Hospice and were extremely supportive of me as the caretaker. I am grateful to the staff and would recommend them to anyone.

Wesley Enhanced Living provides support for family members, in addition to the excellent…read moreenvironment residents enjoy. Coming from out of town, it is a pleasure to stay in WEL's guest suite. The accommodations are beautiful and give a very relaxing atmosphere. WEL's staff portrays an overall warmth with friendliness and helpfulness. The meals, also, deserves a very high rating. I would highly recommend this facility. My only wish is that I had such a facility close to my hometown.

RUN, do not walk AWAY from this horrible home care. Unprofessional, rude and arrogant. Intrude on…read moreprivate matters that does not concern them, stating their views on medical care. Seems to care about unimportant matters instead of quality care for hospice patient.

Don't bother hiring this agency. They're supposed to be…read morefocused on and only provide personal care however they insert themselves in the medical care of their client when that client already has a dedicated medical team and dedicated family ensuring the best possible care. The office did not listen to us when we asked them to disengage regarding any medical interference. They gave medical advise to their caregivers to follow that was 100% wrong. They falsely claimed our parent was in pain, that we ignored it and would not treat it. They did so even after we addressed it with them, and the nurse from the actual medical team confirmed our parent was not in pain and validated we were acting appropriately on our parent's behalf, taking wonderful care of our parent. It's a real shame as the caregivers appear to be conscientious, hard working, caring, kind people.

Ook! It's pretty awful here and rather depressing. I visited Greenleaf many times as a child…read more(girlscouts) and teen (doing good works). Back then it was even worse, so I guess it's improved - but Greenleaf literally reeks with stereotypic Nursing Home-isms. Bad smell, residents who seem disoriented wandering the halls. The staff is OK, and a few are very kind & caring. I sure hope the place improves, though.

Greenleaf Is a clean facility. The staff are friendly and work hard to provide a safe, fun, and…read morecaring environment for the Residents. The activities department goes out of their way to plan fun events such as happy hour with live entertainment, providing holiday gifts for all Residents, as well as gift wrapping events for Residents to give gifts to loved ones, even Karaoke for Residents to display their talents. The food is delicious and the dining room provides a Restaurant type of feel. If you are looking for a Nursing home to feel like a true "home", Greenleaf is a great choice! I highly recommended it.