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    Always Care Hospice

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    7 years ago

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    Bright Steps Pediatric Speech & Feeding Therapy

    Bright Steps Pediatric Speech & Feeding Therapy

    5.0(1 review)
    1.7 mi

    Ms. Alyssa is a god send to our family. My oldest son (3 years old) was diagnosed with Autism and…read morewe struggled to find him a therapist that truly understands him, his needs and the way he learns. Since the first time they met they have been besties, my son knows which days he sees Ms. Alyssa and starts to get excited the closer we get to her office. My son has a severe speech delay and since starting with Ms. Alyssa he has improved every session, he knows to guide us to what he wants, communicates with his AAC device and also can say around 10 words and sounds! Which for an autism parent, you know how big that is. Everyone i've met at Thrive have been a god send and now Ms. Joy will take over services for my sons younger brother. I can not thank Thrive enough for all the support and help they have provided and the care that has gone into my children's learning.

    From the owner: Bright Steps Pediatric Therapy provides personalized, child-centered, play-based speech, feeding…read moretherapy. We specialize in Childhood Apraxia of Speech (CAS), Gestalt Language Processing/Natural Language Acquisition (GLP/NLA), articulation and phonological disorders, early language delays, receptive and expressive language disorders, social communication, stuttering, oral-motor and feeding challenges, tongue thrust, and sensory-based needs. Many of the children we work with are on the autism spectrum, and our therapists use warm, evidence-based approaches to support confident communication, safe feeding, and meaningful participation in daily routines.

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    Bright Steps Pediatric Speech & Feeding Therapy
    Bright Steps Pediatric Speech & Feeding Therapy
    Bright Steps Pediatric Speech & Feeding Therapy

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    Learning Tree Therapy

    Learning Tree Therapy

    4.7(30 reviews)
    3.9 mi

    My son attended Learning Tree Therapy at the Palo Verde location when he was 3 and 4 years old. We…read morewere there multiple times a week and were able to receive services through both Kaiser and LBUSD, so we spent a lot of time there -- and I am really, really thankful that we did. The front office staff was always great and made everything easy for us, and we were so lucky to have the opportunity to work with Ms. Anny and Ms. Karen! Most importantly, my kiddo made so many gains during his time at Learning Tree and is heading off to TK with a much stronger foundation because of them. Both Ms. Anny and Ms. Karen were amazing! My little one definitely did not always want to sit and work on speech sounds, but they had multiple tricks to keep him focused and on task, were extremely patient, and were always so positive with him. They were able to get a lot of work out of a very busy/determined/opinionated little kid. One of the things I appreciated most was that they let me actively participate in his sessions. I hadn't been able to do that at a previous speech location, and for my kiddo it made a huge difference. I could help keep him focused on the goal at hand (his articulation), but I was also learning right alongside him and could see exactly what they were doing and how I could continue supporting him at home. I am a teacher, so I also come with lots of questions, ideas, concerns, and thoughts about how to support my son. They answered all of my questions, listened to my ideas, and helped me focus on the best ways I could support him and get him ready for TK. My mom (who took me to speech when I was little) got the chance to participate in one of his sessions. She called me afterward and told me that his SLP should be running worldwide lessons on how to do speech therapy because she was so impressed. That has always stuck with me! We are so thankful for our time at Learning Tree and for Ms. Anny and Ms. Karen and everything they did for our little guy. Thank you!

    My very honest review…read more This isn't my first time with Learning Tree & I really wanted to give this other location a try. My son is almost 3 & non verbal, but uses signs to communicate. He was evaluated by Ms. Michelle. First off... this office wanted to RUSH me in, they refused to give me a time that would of worked with me. I'm not sure what their rush was. They picked the absolute WORST time to come in for an evaluation (9 AM), & what do you expect ? My son did not want to cooperate & did not perform well. All this office cares about is numbers. The first visit we had with Ms Michelle actually wasn't with her at all. Instead, she introduced her grad student. So during the whole hour (actually 40 minutes to be fair), Ms Michelle sat in the corner of the room, typing on her computer, not even interacting with my son. From my point of view it looked like Ms Michelle was busy evaluating her grad student & not my son (it was like this all visits we had where she was present). The grad student did her best to work with my son. Her personality is so low energy, calming, quiet. She had the demeanor of a yoga instructor, just doesn't work well with my high energy toddler who didn't reciprocate. The sessions felt so awkward with Ms Michelle just there in the corner, not interacting & the grad student taking control over the sessions. It felt like the biggest waste of time. I hated how I felt like I had to communicate to the grad student with questions, instead of asking Ms Michelle directly. An example: I showed the grad student a video of my son repeating a word. I said he has only done this once & hasn't done it again. I wanted an answer why he only said the word once & not ever again. Her explanation: "oh they just do that sometimes" My husband took my son during a different session. He agreed the grad student was a terrible fit for my son & that during the whole time Ms Michelle just sat in the corner playing with her hair. The last visit we had Ms Michelle wasn't even present during our session & was with the Grad Student entirely. How unprofessional & irresponsible. Who does that ? Ms. Michelle does. Another visit we had here was with Ms. Flor. I wish my son had her instead because what a night & day difference with her compared Ms Michelle. Ms Flor was so interactive & enthusiastic. The whole time my toddler was excited & loving his time there. Also wanted to add that Ms. Michelle claims my son has delays in gross motor skills. My son started walking at 11 months & climbing up stairs at 14 months. He can jump & do anything physical. So just a warning to anyone with a future appt with her for your child's evaluation: don't trust her. Despite the high reviews, it's so unfortunate I had such a bad experience with learning tree.

    Photos
    Learning Tree Therapy - Sensory play during our Speech Early Intervention group session

    Sensory play during our Speech Early Intervention group session

    Learning Tree Therapy - Front desk

    Front desk

    Learning Tree Therapy

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    Chatterbox Speech Pathology - We love to read together!

    Chatterbox Speech Pathology

    4.5(22 reviews)
    2.1 mi

    Long overdue review of Chatterbox. It's been about a year since we left Chatterbox, but I'm very…read morethankful for the services that they provided to my son. When my son was 3 years old, I brought him to Chatterbox since he was no longer developing verbally. In fact, he had regressed badly in preschool, and was largely not verbal there during the day. We later had him diagnosed with autism (ASD), and were able to pursue other services, but at the time, all we had was Chatterbox. After the initial intake with Courtney, he was accepted as a patient, and we got on the schedule pretty quickly. I don't believe it is this available or open normally, so I guess we got lucky. We set goals and we were coming to Chatterbox for 30 minute sessions (really 25 minutes) twice a week. We worked on some basic things, but given the later ASD diagnosis, we did what we could here. The end result was that after almost a year, he was verbal again and we met some of our goals. I didn't mind continuing with Chatterbox, but by that point, my son's needs were greater in other areas, so most of his time afterschool was allocated to behavior therapy instead. All in all, we are very thankful for the services that Chatterbox provided. Eternally grateful for the services delivered by Marina, Denny, Amanda, and Jenn. Also thankful to Priscilla for being great to work with from a scheduling and administrative perspective. Anyone who comes here will know right away that the parking lot is comical. The entrance on Cherry actually features bi-directional traffic, even though it's only wide enough for a single vehicle. If I do manage to get in this way, I'll do a quick pass through the lot, and if no spots, I'll make a right in the alleyway and another right on Reagan St., then another right back onto Katella, where there is usually street parking in front of the dentist.

    My son was a former client of Chatterbox Speech for 1.5 years receiving speech therapy 1x/week…read more We've had multiple therapists but the ones that he connected with were Emilia F. and Kirsten S. Highly recommend them! He saw Melissa M. once and she was amazing too. When Regional Center stopped paying for his speech therapy due to aging out, my husband and I paid out of pocket. I would pay via Venmo. When it got too expensive, I decided to stop services as he was already going to preschool and getting speech therapy there. I received a phone call from billing assistant Jennifer that I owed for three service dates, which was fine. So I paid via credit card. She claimed I didn't pay for some of the dates and that they never received payment from Venmo, but I was happy to provide proof. She asked me to text it to their phone number which was their main line. Okay, I texted all the screenshots. FOUR months has gone by and I receive a phone call from her that they never received the proof. She applied the credit card payment to a date that I had already paid through Venmo. I'm trying to call and email her to get this resolved- no answer. I called the Los Alamitos office multiple times and even asked to speak to the billing manager. The front desk told me the number that Jennifer wanted me to text the info. to was the landline and they can't get texts.... uhm okay.... so I asked for an alternative number so they can forward the information to the billing manager Sarah. I even screenshot my bank account activity, Venmo activity, and a typed Word document of services dates + payment dates. Finally I received a phone call from Sarah that it was entered incorrectly and the balance is $0. It's crazy how I had to take initiative and multiple attempts to get this resolved. If they didn't forward the info to Sarah, it may still go on and on! Please fire or move Jennifer to a different role as she is obviously incapable of this job.

    Photos
    Chatterbox Speech Pathology - We love to play!

    We love to play!

    Chatterbox Speech Pathology
    Chatterbox Speech Pathology

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    Alamitos West Health & Rehabilitation - Activity cart

    Alamitos West Health & Rehabilitation

    3.4(83 reviews)
    2.0 mi

    Rating a Skilled Nursing Facility isn't easy. The circumstances for many people are tough; some…read morecoming out of the hospital for rehab and other finding this their home, after so many years living at home. My father went to the hospital ER after becoming weak and having a seizure like experience. At 95, he had just become very weak and non-ambulatory. The hospital tests had shown that he needed attention that he could no longer receive at home with caregivers. He was transferred to Alamitos West. We found Alamitos West to exceed our expectations. The facility is kept clean and the staff is friendly, professional and very helpful. They treat dad with respect, monitor him for his medications and try to keep him comfortable. The nurses, assistants, and PT all have a hard job, but they have all been so kind and helpful. Communication about Dad's condition has been good during our visits and the team keeps us informed about his vitals, when meds are being administered and any new medications. The social workers and business office team were extremely valuable at answering our questions about insurance, discharge process, finances and options. They were all so helpful and genuinely caring as Dad was transferred from short term care to long term care. They definitely made the transition much less stressful and clear. Taking care of elder parents can be extremely stressful. We found Alamitos West to provide the much needed assistance we needed for Dad.

    This place should be better staffed. I cried constantly while here because of lack of care or…read moreattention. Some employees are great but others are hurtful and uncaring. (Specifically one nurse with lacquered bob and intense lipstick) I was denied ice that I needed for my hip operation recovery. I was put off getting pain meds. I was helpless yet stuck in painful situations. It was hot and sweaty on my plastic bed but I was admonished for opening a window because the rats could get in. I had no access to toilet because bathroom was used for storage. Physician released me but the administrators here kept me 2 extra painful days to finish their-"paperwork". Patents roamed the hallways groaning "help me" or fighting. It seemed as though employees cared more about supervisors than the patients. I have ptsd from being at Alamitos West. It seems nice but I had an absolutely horrid experience.

    Photos
    Alamitos West Health & Rehabilitation - Sliding glass door

    Sliding glass door

    Alamitos West Health & Rehabilitation - Private bathroom

    Private bathroom

    Alamitos West Health & Rehabilitation - Wardrobe and drawers for clothes

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    Wardrobe and drawers for clothes

    Always Care Hospice - hospice - Updated September 2026

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