Kaiser referred my son to South Coast for occupational therapy twice a week and it was exceptional! [[HIGHLIGHT]]The office staff were super helpful.[[ENDHIGHLIGHT]] My son's therapists, Grace and Trina, we super sweet with my son while also pressing him to work on his therapy goals! The substitute therapists that worked with my son when his regulars were out were also amazing! I highly recommend South Coast Pediatric Therapy. Our experience here was top notch! The facility is very clean and therapists and staff maintain a very clean environment, which can be difficult in a kids therapy gym! read more

South Coast therapy is AMAZING!!! The therapists there are so caring, and so good at what they do. My son has been going to therapy here since he was six months old. He is now 2 years old. He thrives here. He's made so much progress with both gross motor skills and occupational skills! He gets physical therapy from Byn and Jonathan who are the best!!! Both of them are so good with my son and have really helped him improve! [[HIGHLIGHT]]He loves them and is always asking to go "play" with Byn and Jonathan![[ENDHIGHLIGHT]] He also gets occupational therapy from Ms.Patty, who is also so great! She is really sweet and has helped my son grow so much! [[HIGHLIGHT]]The office staff is Also so responsive and helpful![[ENDHIGHLIGHT]] I could not ask for a greater place for my son's therapy and we will be so sad when he finally graduates and we can't see these amazing people anymore! read more

South Coast Pediatric Physical Therapy - South coast therapy gym - Physical Therapy Near Me - Cypress, California

[[HIGHLIGHT]]From the front office staff to the back office staff they are all so lovely and welcoming.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As a young mom our concerns often get dismissed but never once was I made felt dismissed on my concerns for my child.[[ENDHIGHLIGHT]] And man the patience the therapists have, big s/o to Tye. Never gave up on my son. read more

South Coast Therapy is an absolute Gem. [[HIGHLIGHT]]The entire staff is full of incredible people who care about Children and their development.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The Administrative team is extremely kind and always on top of scheduling.[[ENDHIGHLIGHT]] My 5 year old daughter has been going here for the past 2 years, doing PT with Memi and OT with Emily. We will always be grateful for these two professionals. Her growth is a direct representation of the hard work and genuine care that the therapists have shown every time we have come in. If I could give this establishment 20 stars I would. Thank you so much for the past two years. read more

I'll start off saying I don't understand some of the other negative reviews, as I had not had any major issues with this facility to warrant anything less than 5 stars. [[HIGHLIGHT]]The therapists are great, and they are easy to schedule with... WITH the caveat that the facility is really busy so you will need to make some effort to work with scheduling to find a permanent time slot.[[ENDHIGHLIGHT]] That's not with just this facility, that's with general health care. [[HIGHLIGHT]]They work with you to make sure your preferences for scheduling are upheld, and they are flexible with us when we have to cancel one-off appointments for issues.[[ENDHIGHLIGHT]] We have had our kid go through physical therapy for developmental delay, and we see a lot of great progress. She looks forward to coming here as it's a "play time" for her, and through their exercises that engage kids like it's play time, they are able to get her to improve her gross motor skills and catch up. We had different therapists over the period we have been with them, either due to call-outs or our own scheduling issues, and every single therapist has been more than stellar. We're very grateful and looking forward to further improvement for our kid. read more

[[HIGHLIGHT]]We can't say enough wonderful things about South Coast![[ENDHIGHLIGHT]] My daughter was a patient there for 6 years through many surgeries and the care of all the staff and therapists, as well as their expertise in catering therapy to each individual kiddo is phenomenal. We are sad we had insurance changes or we would have never left. My daughter has neurogenic Clubfoot and we highly recommend this PT if you are looking! read more

Our family can't say enough great things about this place! [[HIGHLIGHT]]From the moment you walk in, you're greeted by a warm, welcoming staff who genuinely care.[[ENDHIGHLIGHT]] The facility is MASSIVE--tons of space, activities, and top-notch equipment that really sets it apart from other therapy centers we've seen. One thing we especially appreciate is how clean and well-maintained everything is. The staff does an excellent job keeping all the toys and equipment sanitized, which gives us so much peace of mind--especially as parents. Special shoutout to the incredible Memi! She has been working with our daughter for the past 8 months, and we are so grateful for her. Memi is not only highly skilled, but also incredibly patient, kind, and attentive. She makes every session engaging and fun, and we've seen so much progress thanks to her dedication. If you're looking for a physical therapy place that's professional, friendly, clean, and truly invested in your care (or your child's), look no further. This team is amazing! read more

I have been bringing my son to South Coast Therapy since he was 4 months old. He is almost 2 now. He has Down Syndrome and was born with Hirschsprung's Disease and has had two bowel surgeries. Needless to say, he has had many obstacles to overcome (and will continue to overcome). I am so thankful for the dedicated therapists at SCT. He has met so many of his milestones and continues to thrive. I've had the pleasure to work with different therapists at SCT and I haven't met one I didn't like! They are very knowledgeable and professional in their field, understanding of my son's needs and limitations, but also not afraid to challenge him to get him to his next milestone. He doesn't always enjoy it tbh, (he's going through his defiant terrible two's stage early) BUT his therapists aren't phased by that and patiently and creatively come up with other ways to engage and challenge him. [[HIGHLIGHT]]Admin is very friendly and they always do their best in finding a substitute when a therapist is out.[[ENDHIGHLIGHT]] Their facility is large, clean, and has a ton of equipment that they cater to my son's specific needs. I love bringing him here because I know he will greatly benefit from it. [[HIGHLIGHT]]Also, his therapists have become my friends and I think I need them as much as my son does![[ENDHIGHLIGHT]] Thank you so much, SCT! read more

[[HIGHLIGHT]]Terrible place to try to get an appointment.[[ENDHIGHLIGHT]] Insurance authorized for assessment, but they won't schedule because they said they have trouble getting paid by insurance. [[HIGHLIGHT]]First time, I called for my daughter last year they had no therapists available.[[ENDHIGHLIGHT]] This time I called for my son and they won't take my insurance even though insurance already approved authorization. Why are they even on the list to take the insurance if they won't schedule patients. Ridiculous. read more

[[HIGHLIGHT]]As a volunteer at South Coast Therapy, I can say that the OTs and PTs truly care about their patients![[ENDHIGHLIGHT]] It's a busy facility but they do their best to keep organized with all the equipments they use. [[HIGHLIGHT]]They have been warm and caring to me as well in educating me on how to approach children care.[[ENDHIGHLIGHT]] It's not an easy job for sure. [[HIGHLIGHT]]Thank you for your hard work and making the children feel seen and heard.[[ENDHIGHLIGHT]] read more

This place is the worst!!! Discrimination at its best. My autistic son got kicked out of this facility due to spitting which is his behavior they would have him wait 10-15 mins in the front knowing that he has all kinds of behaviors they get paid to do nothing. read more

The therapists are very nice. The quality care for their patients is superb. And the office is good at making appointments. Thank you guys for all your hard work. read more

I'm a home health nurse and I've been here with a patient for physical therapy and been very impressed with the therapists. They were great with all the kids that I could observe, including my patient and his brother and they constantly cleaned the equipment and toys. The office was easy to deal with. When I got a new patient who needed feeding therapy, I did not hesitate to recommend them. Unfortunately, this experience was not good. The OT was not sure about doing the eval. Then she decided to do it and told pt's mom she'd get a report and recommendation of service. Nothing was ever received and they never returned her calls. However, a year later they did bill her for the visit. Sad to see them go so far down. read more

Such a great place! I took physical therapy here for about a year and I absolutely loved it. The therapists are all so nice and sweet and caring and they helped me get through a knee surgery recovery. It's a very calm yet fun and friendly and exciting environment. They have so many fun things to do while working on healing, its amazing! read more

I bring my 4-month-old here twice weekly and we love it. It's far from where we live, but honestly so worth it. We have two different therapists (Haley and Sarah) and I am always so relieved that they not only remember her progress from the previous week but also seem to read each other's notes. I don't have to repeat myself every time I'm there because of this attention to detail. They are so great with my daughter and explain everything really well so that I know what to do at home. I've seen a lot of progress and know so much about child development now because of them. Highly recommend this place and these physical therapists. read more

3.5 stars? I'm not surprised. After reading a lot of the poor reviews regarding scheduling, I had to write a review myself to support all the claims about poor services. We have one session with speech and one with physical therapy every week. We got an email 9 MINUTES before our speech therapy appointment that our session was cancelled and that instead it would be replaced by physical therapy with a totally new physical therapist. Our speech session was cancelled for a new evaluation for another child which is fine, but don't tell me that 9 mins before the appointment. My child is 1.5 years old, we're not gonna jump in with a new person after months of PT. So we cancelled this new PT session and they tell me it's gonna count as a no show. They also inform me that the weekly speech that we have been getting for three weeks is no longer guaranteed, they'll let us know if there are cancellations and we would be added on. I'm too busy for this nonsense and go to a professional establishment. You have options, just take some time and do the research, dont waste your time here. I wish I read the reviews before I came here. The management/administration team is very unprofessional and lack the skills plan ahead and manage schedules. There are plenty of professional PT/OT/Speech programs in OC. Chatterbox speech pathology or OC speech services, highly recommend!! read more

My daughter has been coming here for the past two years for physical and occupational therapy and we have nothing but positive words for South Coast Therapy. The therapists are knowledgeable, caring and give great advice on what we can do at home. The front desk staff are super helpful with questions regarding insurance processes and scheduling. And the facility is welcoming, clean, bright, colorful and filled with equipment, gadgets and toys that will help your little ones become the best versions of themselves! read more

My son was referred to SCT by his pedicatirican and our medical group. After visiting the clinic for a speech and OT evaluation, we began scheduling services for him 2 times a week for OT and 2 times for speech. For the first week and half, maybe two weeks at most, things went well. Then, we found out after arriving at our scheduled time that a provider was sick at the last minute. I figured that's fine and totally understandable but communicated my displeasure with the lack of communication sigh the office staff (Pia). This happened several more times and we reiterated the importance of communication with families to the office staff. We notified Pia that beginning 8/28 with advance notice that our son will no longer be able to go to his OT sessions until we figure something out with his school schedule since school started on Since their availability for OT and speech, especially speech, were limited, we wanted to set up an IEP with school our son attends to move him from AM to PM class. This will allow him to go to services. We went through the entire process and finally booked for him to start with SCT again in January. I was told that on 12/30, SCT called and left a message for us regarding their cancellation of our son's services. This is an epic lie because our cellular voicemail is not set up. I can't speak to the quality of their services because the number of times someone staffed by SCT was actually present for a scheduled appointment I can count on my fingers but their overall practice is unacceptable. read more

My son has been at this center for 7 years, the therapists are good but in recent years they have been quitting, and for a reason! After COVID I have seen non-positive changes in this center, and its biggest problem is in the administrative area. Allan does not know how to deal with clients, Pia is not at all interested in children's services. If a therapist resigns, they do nothing to find another person to replace them, the children are left without a therapist, and they want one to fit into their schedules, they do not consider that the children also have other services apart from the one they take into this center. This is the only place where they have asked me to call to see if there is a space, in other centers they are the ones who call you, practically there they don't want to do anything. They want to leave all the work to the parents, as if we had nothing to do. My son has been without services for 4 months, because since his Therapist left, they no longer found someone to take the children's cases. This center urgently needs a change of Administration! read more

We love EVERYTHING about South Coast Therapy!!! If your child needs PT, OT, or Speech- this is the #1 place to bring your child Their facility is safe, clean, and kid friendly. On a more personal note...we have been coming for over 6 years. We know and love all the therapists and people who work in the front office. They put a lot of heart into this place and it definitely shows. Thank you SCT!!!! read more

South Coast Pediatric Physical Therapy - My daughter and her OT doing some sensory play at South Coast Therapy - Physical Therapy Near Me - Cypress, California

We have been taking our son to this location for PT and couldn't be more happy. When we were referred here we had the pleasure of meeting Jessica. My son loves her and smiles every time she comes around. We only had one appointment with her. We then received a set time with Sue. We are so glad that she is helping our little guy out. He has improved so much and is on his way to walking. She has also referred me to different drs. when I can't find a single one. She goes above and beyond. Thanks!!! We appreciate it! I love seeing how dedicated she is to her job and she actually cares , it's not just a paycheck. If you're looking for a place , this is it! read more

My son was never able to get schedule ! I called everyday and they told me no they didn't have any openings and they expired his therapy cause he needed a 3 month evaluation . And the reason he couldn't get in is because they never scheduled him . It very sad to say they are unprofessional the supervisor is very rude and told me to go somewhere else's with my son . I feel like they just drop clients who they don't care of . read more

My son was born at 24 weeks and was in the NICU for 3 months. After he got discharged he received Physical Therapy for his Torticollis and for his development. With the help of all the amazing Physical Therapist it got resolved right away and referred me to a Cranial Tech for a Helmet to help with his plagiocephaly. They are all on top of the care of your child. One year later he got Discharged and I was so happy because he was walking , running, and met a lot of his milestones. read more

South Coast Pediatric Physical Therapy - Graduation Day ! - Physical Therapy Near Me - Cypress, California

My son has been with South Coast for over a year now. He goes for PT, OT, and Speech. The front office staff are awesome. They are professional and understanding. They work with your schedule. They are attentive. The therapists are all invested in my son's progress. We have yet to have issues with any of the therapists. Even if we have a sub for the day, they read up on my son and continue wherever we left off. Everyone likes to have parent involvement which I love. This has been a great resource for my son. I highly recommend this therapy center! read more

We've been coming here since March 2019! All of the therapists that have been working with my son are amazing! You can tell they have passion for what they do! I would recommend to anyone looking for a great trust worthy therapy clinic! Even therapists I've never met are always so kind, know my son by name and always say hi to him every time we go! I love this place and I will never want my son anywhere else! Not to mention how in my son is doing! He has gained sooo much strength from seeing our therapists I wish I could give more than 5 stars! read more

My daughter started receiving services in November. They gave me an apt for a certain day that didn't work for me, but I made it work because I really wanted to get her seen. Every week since then I have been trying to get a different day and they never were able to accommodate me. It sucks that this location can care less whether or not the child is seen. After so many attempts at trying to get my daughter seen a different day it got annoying and I'm done.If you are a working parent, trying to balance your child's needs and your work, please don't go here. It has been a horrible experience. (Therapist are very friendly) I've wasted to much time in cancellations here and they don't care at all whether it has affected by daughters progress. read more

Loved the service I received the first time. I loved the interaction the physical therapist was having with my daughter and she was very detailed. However, once insurance was approved I tried to schedule for continuing treatment and was told there were no ongoing openings at this time and that I would have to call back to see if they have openings other days or if there were any cancellations that day then I can come in. That is very inconvenient for a working parent. I called recently and was told "you can try to call another office and see if they can take her" I guess this place is just too busy ‍ read more

I am looking for a new Speech company, this company was given to me but stated that they don't have a waiting list for speech, then I told her what ins we have and she says we are full we aren't taking new speech clients with choc. so they only take ppo but no other ins she should have just said they don't take new clients. It's very sad my son's non-verbal needs speech, very disappointed, that it all comes to money in the end read more

We have been part of the SouthCoast Therapy fam for many, many years and I couldn't imagine taking my son anywhere else! Our son (now 9) has made leaps and bounds as a patient of theirs. The best part? My son loves his therapists! So thankful we found SCT! read more

I could not love this place more! As a pediatric Occupational Therapist myself, I have been incredibly picky about where to go to get physical therapy for my son. I interviewed several places and SCT was the only place who hit my very high bar. I could not be happier with the skill, expertise, and quality of the care we've received at SCT over the past 2 years. My son has complex needs and the therapists not only didn't miss a beat, they knew exactly what to do and how to care for him to help him meet his fullest potential. We've seen several PTs, but Sue has been our primary therapist and she continues to amaze me with her skill and care with my son. We love South Coast Therapy! read more

I have to give this place 5 stars because getting an evaluation as well as weekly appointments have been so easy! We finally got our daughter started in OT, after 3 months trying to just get an appointment at another location. Our referral ended up expiring before we could even make an appt, but thank goodness our pedi referred us here! The place is big and there are tons of therapists working daily every hour. The front staff is also well staffed because I've always been able to make calls (that actually go through and get picked up!!) and they've always changed my appts accordingly or whatever I needed. I highly recommend! read more

The BEST of all of our family's collective therapy experiences. Between Occupational, Physical, and Speech, which we have received from multiple companies, South Coast has been the penultimate! Alan, at the front desk, is personable and knowledgeable. I always appreciate his assistance. I won't name specific therapists, but we have seen many over the years of service and every single one has been great. read more

I've been taking my sons here for about 4 years. I have nothing but love for every body that I've come across. They understand my boys needs and have always been very accommodating. Jerry, Laurie, Allen, Stephanie and all of the PT, OT and Speech are wonderful. My kids are always excited when we pull up and sometime cry when we leave. It always very clean. You can see the therapists wipe things down immediately after use so it's ready for the next kid. I'm so grateful for everyone here and how much they've helped my sons flourish. read more

I have been taking my son to South Coast Therapy for 2 years now. The therapists are wonderful! They are super caring, helpful, supportive and very informative. The care he has received has been such a blessing and his progress has been outstanding. They have all the things needed to make the therapy successful...a rock wall, jungle gym, swings, stairs, a kitchen, sensory and tactile tools, bean pit, etc. When I had a billing question, the office manager spent a half hour explaining it to me. He was very nice and helpful. The care and service we received here has been great. I highly recommend South Coast Therapy! read more

All of the therapists are very friendly and knowledgeable. Front staff is curtious. Ive never had a problem re-scheduling even though they are always busy. read more

Trying to book an appointment for my son who is 11 months. Front End staff are completely unhelpful and rude! Explained that I wanted to pay out of pocket, wanted to book an appointment for November, still no help! It should not be this hard! read more

My 3yr old son was directed to take OT (Occupational Therapy) from South Coast Therapy through my Medical Insurance Kaiser. However even after 20 sessions of their therapy my son did not show any progress through their techniques. I have been raising this concern to South Coast Therapy periodically since 3rd month but they never made any changes in their techniques which eventually wasted my time during my work hours driving my son to South Coast Therapy every Monday's between 2 - 3 pm with 1.20 mins drive time and 25 miles distance from home (back and forth). On top of everything it made us more stressful for not having improvement in our Son's OT. Hence after end of 20th session i had my Kaiser Doctor know about out concerns and stopped the OT therapy immediately. This place is just another money making business center, none of your concerns will be heard or addressed. I have legally filed a complaint about this organization for affecting my credit history without my knowledge or any prior notice. read more

My daughter has been occupational therapy at South Coast Therapy for a little over 3 months now and I have to say, I love our therapist Hannah! She's amazing with my daughter and have got her to be much more responsive. The facility is clean and Allan is also very help in the front. read more

another's update ...this how great the people who works in the front office/for insurance.they send a check under my daughter name....how in the world 6 years old cash that check..so we explain to the bank with the receipt from the great south coast therapy....beyond belief read more