Fun and exciting! Rentals available and kid friendly so they can give it a try. Races are fun Wednesdays Fridays and Saturdays. Rock climber track read more

If the employees or owners are going to have their dogs roaming around the store, maybe train them so they don't jump on the customers. Not everyone likes your dog. read more

Went in and not 1 employee greeted me or asked me if I needed help or anything. Crazy that to walk in there and you're going to spend HUNDREDS of dollars the employees couldn't care less. read more

Online purchase. My 12 year old son worked, saved, worked some more and saved some more to buy his 1st rc car. He did hours of homework on where akd what to buy. He settled on a car from Amain Hobbies online store. Item was priced well and shipped quickly. He was beyond excited when his new car arrived. After charging the battery he went to take it out, only to find that it made a noise that appeared to be a gear issue. Having 0 experience w this car, we contacted Amain hobbies cs. The process to return this item for a replacement was long but well worth the outcome. A few small issues here and there but not anything big. I have worked in CS for an online retailer..and the customer service I received from Amain Hobbies was HANDS DOWN the best I've ever received. They worked to resolve our issues and did it with kindness. read more

*this review for the online store* I run an Axial SCX10 ii Deadbolt, as well as the Jeep, Deadbolt, and C10 from the SCX24 line These guys take excellent care of my needs, I wish customer service achieved their level across the economy. Historically, it was companies like Nordstrom, Disney, or Southwest that led the pack but these guys have 'em beat. They run good sales on both vehicles and accessories and are great partners to talk through things that go wrong. read more

The new facility is really nice. The retail area is smaller than expected, not many items out to look at. The staff wasn't friendly or helpful. The rc area for racing , drift, and rock crawlers is a good start, it'll be better when they fine tune it. It's far for me to go and visit often, but if I'm in the Chico area I'll stop by. So far decent place , looking forward to customer service and retail improvements. read more

Great staff fun products. Huge shout out to Jared for helping me through some repairs I am new to the hobby and he was very informative and patient. read more

Their storefront doesn't have much but the guys here will help you find what you're looking for on their website and warehouse. We've driven 2hrs countless times just to come visit and checkout the store. read more

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AMain Is STELLAR. I've ordered over 6 kits from them in the last year. I'm still running my old Tamiya ta-02 and this is my go to spot for parts, kits and more. read more

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When I went to your store every one was all droopy and looked moody. It was like in the old western movies that every one stopped what they were doing to mug me walking through the the door. No welcome no good morning. It was super awkward looking for what I wanted and when I finally found it I went to a desk and was told "Check out is over there". I was like okay do you have this part? And they said no we don't and just stared me like saying what else you want. I was excited to visit the store because it was a 3 hour drive. read more

I've spent well over 10k at amain hobbies. Drove over an hour to pick up a $99 airplaine. Took them 30min to get me out the door with the plane because they are SO SLOW. Get it home, prop flyes off on first flight and crashes softly in grass. Put prop on for 2nd flight, same thing... After some inspection I can tell the vibration coming from the front is far too much. It's been awhile since I flown a micro, so didn't really catch onto it when I spooled it up the first flight. Anyway, no big deal, it's a $99 plane that is put together in CHINA. I'm sure this stuff happens... Well, after a phone call to amain that got me no where because we arent' the "retail store". Great service. Then I drive up today and explain I'm experienced etc, and that the motor has play and may be faulty. After waiting for 30 min for the boss (great empowerment of employee's a main) for a $99 plane that HORIZON hobby will very much so refund them, they decide to play hard ball and explain "we won't have another for a couple days" and my boss wants to fix it with off brand parts. Fix a micro? That probably won't FLY so well lol. Anyway, very disappointed. Been years since I have been in there, but I see how they pay for the big shiny building. By hosing customers on their chinesesium goods. THANKS AMAIN. HOpe this makes it to KENDAL! WAY TO GO BUD! read more

They are working very hard to make people enjoy every RC moment. Their online shipping turn around time is incredibly fast. Amazing experience with them read more

Everytime my 10yr old son and I go in this place, the staff has been friendly, helpful and knowledgeable. My son was given an RC car from a friend that needed work. I didn't know anything about them, the staff has never talked over my head. They've been very helpful, walked me thru making repairs and upgrades. It's nice to get that kinda treatment and customer service. Thank you! read more

This place was great. Only bad thing is its over 2 hours from me, but it was worth a Sunday drive. I went there looking to get the Arrma Notorious and did. But spent awhile there because theres just so much stuff!! Staff was helpful even with my stupid questions/ requests. There is A LOT of cars and inventory in stock and on display. I dont think Ive ever been in a store with that many cars, trucks, etc. on display to see out of the box. Ill add a bunch of pics as well so you can see what I mean. If you live near there you are lucky. Where I live we have NO shops at all. Its sad. read more

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Drove all the way from Yuba city... unfortunately they're not allowing customers inside the store, but I was welcomed by a gentleman named Jared. He came out side, greeted me and asked me for what I was looking for. I replied that I was very interested in the Losi RockRey. He laughed and said let me show you something. He went to his car and grabbed his rock Rey. Threw it on the ground and gave me a demonstration... needless to say, 20 minutes later, I was leaving with a brand new Losi, with all of my questions answered and satisfied. I'm all about good customer service. And I got top notch customer service from Jared! I'll be back again because of it. read more

Great costumer service, huge selection of parts for how big the store is and the drift track is really cool.

Great place alot of nice people have great times on drift course or during the city crawl

This review is highlighting the extremely poor customer service experienced by myself and a friend over the weekend. We both walked in on Saturday morning with a plan to buy an Axial Capra each (along with upgrades etc). After at least 20 minutes we still hadn't been approached by any of the four or five employees who were either checking inventory or walking around, (and right next to us on many occasions). We were eventually approached by someone and asked if we needed help. That 3 minute exchange yielded nothing. The guy couldn't be bothered at all. After we realized they didn't have the Capra in stock (there were no subsequent offers to have the car sent to sent to our respective homes, or consider an alternative). In addition, and the part that really annoyed us, was the response we got afterI asking "what upgrades and spare parts do you have in stock for the Capra"? The reply? "No, not really". (Which is blatantly untrue). OK then, I guess we'll take our business elsewhere. Poor effort AMain Hobbies; perhaps provide some basic customer service training, or hire someone else. read more

I have never written a review on any store...but after reading a few of the reviews on line about the Hobby Store, I felt I needed to say something. I was very surprised to hear such negative comments about personal experiences at the Hobby Lobby store in Chico ,Ca. I could give many examples of the positive experiences I have had in this store, but I don't think it is necessary to list individual examples. After that being say ... to sum it up - I have had nothing but good service with polite personal. What's up? read more

BUYER BE WARE. I could not be more disappointed with a business than I was my last visit to AMain. I have 12 Redcat Rockcrawlers from AMain. Last week, I took 3 of the cars in to be serviced and get running right. I ordered another 2 of the same rockcrawlers. They got me two of the "same" but told me I had to pay extra to have 4 wheel steering added to make them like my other cars. I specifically asked if the remotes were the same and I was told they were. I picked the cars up today and was told the two new ones are "way better" for a list of reasons. Everything is different. I told them the cars were supposed to be the same and that I wouldn't have bought them if they were different. They just shrugged and said oh well. I went to try the cars out on the track and ever employee (4 or 5 guys at least) all hid in the back and didn't talk to me again.They didn't even help me load up my 5 cars. After getting them home I am finding problems with the 3 cars they "repaired" too! I have spent thousands and thousands of dollars at AMain. I don't know what to say. Absolutely horrible experience. read more

I can't say enough about the outstanding customer service at A Main Hobbies. The staff always greets you with a smile and go over and above to make sure you leave with everything you need and you're happy. I've shopped at a lot of hobby stores around my area and nine times out of 10 I leave saying WTF how are these guys still in business. I traveled an hour and a half to go to A Main Hobbies and get some parts for an upcoming race they did not have the parts I need it in stock so Jerry one of the employees went to the warehouse on his lunch break to get my part and make sure I was happy. Keep up the good work guys and girls and thanks for the great customer service you have a customer for life read more

AMain Hobbies Chico Store - Hobby Shops Near Me - Chico, California

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This review is for the A Main Performance Hobbies retail location across from Costco in Chico, on Martin Luther King, Jr. Pkway. The staff in here is FANTASTIC! Kristen, Crystal, Kenny, Jerry, and Corey are fantastic. In fact, often I'll just walk over during my break to see what's up and chat about RC flying. The staff are all very patient with my endless questions and small purchases (I do make the occasional large purchase). The store itself is great. They stock just about everything I need and have fantastic prices. Their prices are the same as their web store, which rival other web stores. So why not shop local AND get expert advice? I do! read more

Huge selection of anything RC you need with an even bigger warehouse backing them just down the road. These guys carry what you need in the store 99% of the time and if they don't have it you can order it with them and can you believe they will normally go get it for you from the other location the same day! Exceptional service, great repairs department and knowledgeable staff! What more could you possibly ask for? read more

These guys are fantastic! My husband has two RC cars we purchased from there and they are so helpful with tips, parts, repairs and advice. We went there to purchase an RC Car for our nephew's 4th birthday. Instead of trying to sell us something way too advanced, the sales associate explained to us they really don't carry anything for such a young age and suggested we try a toy store instead. What an honest guy! We appreciated the fact that he didn't try to sell us something that wouldn't work. We ended up going to a toy store, but they gained a customer for life, and we will absolutely be back. A+ service and selection, plus they are local and do so much for the community! Check them out! read more

Absolutely done with this atrocious company. Customer service passes the buck, lies, and they do nothing to redeem themselves- I live 150 miles away, I could walk to the store faster then they can manage to put an Instock item in a box. I ordered last saturday(6 days ago) and they swore up and down it shipped Monday and will be on time and usps has a tracking glitch- my wife is a postmaster here in our town so I checked. It took them 5 days to put a motor in a box to be shipped, so I messaged them that usps never got the item until Thursday and I want my money back- continued to say the tracking is glitched and and thatll I'll have it on time- on time was yesterday- when they put it in a box- your company sucks, your employees lie- I'm done I'll never recommend your company to any one or use it. To the point I'm blocking your site in my browser so I can't even be tempted to see if you have anything. read more

AMain Hobbies Chico Store - Hobby Shops Near Me - Chico, California

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Amain hobbies is the best hobbie store I've been able to find. They have selection of all the important parts along with a huge warehouse to further accommodate any obscure needs. The staff is very friendly and helpful. I have no complaints and feel like family when I visit. Btw the review from Barry M. is total bullshit. read more

AMain Hobbies Chico Store - Hobby Shops Near Me - Chico, California

Kevin at amain was a true employee i was so upset and he made it right thanks Kevin because of you, I will remain a loyal customer.. Great store and awesome selection.... read more

avoid using there .com site i have to escalate my order to paypal due to item that i bought, they created a label and never shipped. i emailed them and stressed to them that i needed the item due to them being very late with the order. they lied to me though email pushing it off on the shippers. after getting my second email back through them about a tracking number since they never decided to give me one. weird right? i search it and the shipper has been awaiting item for 14 days.. very poor customer service especially because its December. if they want to lie. well. i have all they saved on email. this email is linked to them and there site. the email is linked all the way to the persons name read more

This is the best hobby shop around!!! Jerry and his crew are super helpful and friendly!! We drive all the way from Sacramento because they are so good!!!! Highly recommend this to anyone from beginner to professional!! read more

This review is for the retail store across from Costco. I received great customer support from the staff at a main. I had an issue with parts not fitting. Employees Jacob and Chris took the time to make me feel confident in my purchase and made right on issues I had with another helicopter of mine. I am surprised at all the customers complaining of poor service on the warehouse side. These guys were so patient with a (what seemed to me) overwhelming situation. They took it in stride and made sure my wife and I were happy. I would not hesitate to recommend this place to both beginners and experts alike. It is clean, well lit, and a bunch of parts that the staff are more than willing to help you find. Check your attitude at the door and you'll find that we are so lucky to have a place like this in butte county. Great Job! read more

Worst online buying experience ever. Ordered from this company, product was poorly described on the website and turned out to be wrong for my needs. They would not let me return the item, even though they admitted the description was incomplete. I have never experienced anything like that in the retail world. It was only a $25 item, but still. read more

I had brought in a helicopter to be fixed actually I had a few and they told me that the "helicopter guy" was the best and knew what he was doing. What happened was all I needed was my remote to be reconfigured to the helicopter itself. During this time of him fixing it they never called me to update me on what was happening. I called them to see how things were going and they had told me my helicopter "blew up" clearly he didn't know what he was doing. He basically programmed my remote backwards on the throttle witch caused helicopter to freak out and caused it to "blow up". And they still made me pay 50$ after they had ruined it by not knowing what they were doing like they claimed. Do not take helicopters here and they are not friendly customer service they should have called me to let me know what happened..they did not I had to call. Will never take a helicopter here or buy anything from this store. read more

Best prices, internet or otherwise, service that is second to none, and they are always happy to see you! I come all the way from Merced, Ca, because my helicopters and I appreciate them so much. Thank you Amain! read more

This is hands-down the best hobby shop I have ever been to. Jerry and his entire staff are extremely helpful, courteous, professional and willing to answer any and all questions. They do not try to talk you into anything you do not want and offer professional suggestions to help you make the best choice for your driving and RC needs. We drive from Sacramento to Chico just so we can have the professional one on one experience. Their selection of RC parts is second to none, and if they do not have something they can order it from the warehouse, in which they do daily runs to retrieve for you while you wait. Amain Will exceed your expectations guaranteed! I would highly recommend the drive if you live in the northern California area for your RC needs. read more

I went into this store hoping to buy some items on my son's birthday list. I was shocked at how rude and unfriendly the staff was. I had a young teenager with me who went to look at a display. The display did not say do not touch so the young man went to turn it on. Two men yelled at him. So unprofessional. Two things. If you don't want a display touched then post that. Second. Two employees yelling at him was not called for. He is always a well behaved young man and was shocked by the staff behavior. I will never shop here again. read more