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    Amara Home Care

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    8 years ago

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    Highland Pointe Health & Rehabilitation Center

    Highland Pointe Health & Rehabilitation Center

    1.5(2 reviews)
    3.8 mi

    This place needs better workers in it i will never put my loved ones in it the don't care about…read moretheir patience. they don't take care of the patience's like they should be they don't help them when they need it and never calls, they family when something is wrong with them my friend's mother has been sick for a long time and they won't call or tell him anything. how can they let someone's sugar be in the 500 and do nothing about it I'm so frustrated with the nurses treat people that way if that was, they loved ones they would treat them better all of the nurses there needs to be fired and never have a job has a nurse so please don't ever, but you're loved one in this crappy place it is disgusting place. they need to learn how to treat their patience's. Thank you. Cathy Henderson

    Do not, under any circumstances, send a loved one to this facility. My family member went there for…read morerehab after hip replacement surgery. She never left her bed until I complained. Then they dressed her in clothes from the lost and found despite having her own clothes. Taken to rehab in a diaper and a t-shirt. Never bathed. Untreated bed sore. Sent to an orthopedic post op appointment with no shoes. NO SHOES! Worse yet, bed had no rails and she is on blood thinners. This was a tragedy waiting to happen. She spent 10 days in this hell hole. Couldn't remove her fast enough from this sub-standard facility.

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    Highland Pointe Health & Rehabilitation Center
    Highland Pointe Health & Rehabilitation Center
    Highland Pointe Health & Rehabilitation Center

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    Montefiore

    Montefiore

    2.8(4 reviews)
    2.6 mi

    Be very careful when choosing this place for your loved one. My mother (age 80) broke her hip, a…read morenon displaced break so no surgery but a good deal of pain. Hillcrest was, as usual, top notch. Discharged to physical therapy only bed open was Montefiore. There is no direct chain of command at Montefiore. There are a good many contract workers there. My mother was there for the PT and OT to get her up and walking so she could return home. COORDINATION OF CARE IS A DISASTER - Day one PT picked her up for PT and she had not been given her pain medication first - SO I HAD TO LEAVE WORK, GO THERE FIND OUT WHO THOUGHT SHE COULD HAVE PT WITH A PAIN SCORE OF 10 WITHOUT MEDICATION. I THEN HAD TO COORDINATE WITH THE FLOOR NURSE AND PT AN OT TO COME UP WITH A COMMON SENSE SCHEDULE AND PUT IT ON MY MOM'S WALL SO THAT SHE KNEW WHAT TO EXPECT. Day two they forgot about giving her breakfast so by the time she got out of PT and OT it was 1:30 and she was weak from hunger I HAD TO LEAVE WORK TO GO THERE AND GET HER SOMETHING TO EAT.... there is much more and I have had to go there EVERY DAY and TAKE TIME OFF WORK for something or another - TODAY we are on day 8, she was supposed to have showers on Wednesdays and Sundays she still has not had one....TODAY at 9:45 the nurse told my mother she was out of pain medication and needed another order from the Nurse Practitioner, Mary, MARY was nowhere to be found. They took my mother to PT and OT but of course she couldn't do any work - I HAD TO LEAVE WORK AND GO THERE TO FIND OUT WHY on day 6 they did not go and find out if my mother would need more pain medication so that she could have good CONTINUATION OF CARE. I waited for 75 minutes for NP Mary, our floor nurse said MARY was aware of the situation and would get to my mother. MY MOTHER HAD ALREADY MISSED HER PT and OT because she was unable to do them without her pain medication. OUT OF FRUSTRATION I went to the front office and found a woman named JENNA who tracked down the NP, got a paper order, and brought it to the nurse so she could dispense the medication 11:40 at this time - then I HAD TO GO TO PT and try to coordinate a PT and OT time in the afternoon when the medication was still giving her enough relief to go through the exercises but not too late, as the effects would wear off. They said they would tell her a time in the afternoon that they would come and get her for PT and OT. I THEN LEFT BECAUSE I HAD TO GO TO WORK I WAS 4 HOURS LATE ALREADY - as of this writing at 1:48 the NP still has not gone to my mother's room. She might have thought, well I gave the paper order for more pain medication BUT SHE SHOULD HAVE GONE TO CHECK AND SEE IF THERE WERE ANY OTHER ISSUES - AND SHE DID NOT. I come from a family of physicians. WE HAVE NEVER SEEN SUCH POOR COORDINATION OF CARE AND CHAIN OF COMMAND. UNREASONABLE AND OUTRAGEOUS. I will go over the Medicare billing with a fine tooth comb, I will report medicare fraud if I find it.

    My mother required transport to the hospital Emergency Room and was ultimately admitted to the ICU…read more This facility DID NOT call 911. They called a private ambulance service. Montefiore was told the wait time would be 60-90 minutes!! Totally unacceptable. From the time we were told the ambulance was called, until she arrived at the Emergency Room..... almost 2 hours had past. TERRIBLE!!! Why couldn't these people call 911? Bed sores, pneumonia, etc. How did they miss all of this?

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    Montefiore - Very fun playground

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    Very fun playground

    Praxis of Cleveland by Landmark Recovery

    Praxis of Cleveland by Landmark Recovery

    2.3(7 reviews)
    2.9 mi

    Can't ever got ahold of anyone! NO ONE ANSWERS THE PHONE U LEAVE A VOICEMAIL AND NO ONE CALLS YOU…read moreBACK OR RESPONDS TO EMAILS! Wanna check on your loved ones forget about it!!!! Went on family day which is every Friday from 3-5pm I drove 3 hours to spend a hour with my loved one! You have to take a hour family class then the last hour u get to see your loved one which is dum! The staff was rude people didn't know what was going on, they kept interrupting the class because they was looking for people and etc. very unorganized! Teacher telling people business. I didn't need to know sally stole the family tv for a rock! Wow and why!!!! I was told no outside food but I was able to go across the street and buy unperishable items! Lmao My bae said he loves it there the staff was nice to him and the women wing was really nice! I just didn't see any of that! All the staff around and no one seems to know where anyone was or what was going on! The lobby smelled like urine STRONG URINE at that! No one answered the door you have a ring camera but don't work! Knocking for 20 mins before someone answered then when I got in there was someone in the office RIGHT BY THE DOOR!!!! Bruh I wanted to cuss that lady out but I kept it classy and very mindful lol. Don't know to much of anything else about this place other then what my bae told me me and he made it seem like this place was the best! But from my POV trash and if I had a choice I would rather him go somewhere else!

    We are a vendor who hasn't been paid for nurse services provided in 2023. We provided Landmark…read moreRecovery in Cleveland with emergency nurse staffing and they have failed to pay us. They don't respond to emails, you can't get through to anyone at corporate or AP. Very disappointing. Would not recommend doing any type of business with them.

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    Praxis of Cleveland by Landmark Recovery

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    Amara Home Care - homehealthcare - Updated July 2026

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