I HAVE DOUND ME A NEW WAXICIAN!! McKenzie W. Did such a great job, as painless as it gets. She was…read moreengaging with me w a warm aura, very kind.. and made me feel comfortable. I have scheduled my next appointment in advance! If you're looking for a new wax lady, she's it! The Retreat overall is such a beautiful place w kind souls and very relaxing. Durham has a gem.

Their brand is smugness and condescension. More like "the abuse" and not "the retreat." I'm sorry…read moreto say they have lost my business forever and I can never recommend in the future. The attitude of the person I dealt with makes me never want to go again. My family has paid for a half dozen services and yet there is no thought to a long term relationship. Transactional thinking that will cost them. They are actually just around the corner from me and I would have considered making this a more regular stop, but one interaction has cost them a lifetime of business.

My husband and I had a lovely Valentines Day date here. We got the detox and reflexology package…read more We were escorted to a nice private room with relaxing music and ambient light. We each had an attendant massage our arms and legs and feet, while we sat in very comfortable recliners. The attendants also used hot stones, which felt very nice. For the detox part we were hooked up to a machine and our feet placed in buckets of water for 30 minutes. We both kind of dozed off because we were so relaxed. I think next time I'd skip the detox and do more of the reflexology, and maybe add a pedicure! I wasn't sure what to expect but this was a really nice experience. I think it was great value for money too.

When you arrive you will be greeted with care. You enter a tranquil space and it almost feels like…read moreyou're stepping into a whole new world. When you are escorted back to your space for your foot massage you will be in for a treat. There will be a wonderful seated La-Z-Boy and a warm blanket ready for you. The massage room is dim and relaxing and it feels like you've left all your cares at the front door and you are in a whole new reality. I especially enjoyed the caring treatment that the massage therapist had for me and my experience on that day. The environment is clean, cozy, but a little cool. I did enjoy mentioning to my good friend how I was feeling a little chilly and I believe it might've been the owner who walked a heated blanket over to me and asked while I was getting my pedicure if I needed a blanket that was the icing on the cake and why I feel if you need a pick me up you should definitely step into this amazing space. I will always make sure I check into relax foot spa when I am in Raleigh. I would have liked the nail technician to have asked if the water was OK and I felt that the cold water shifted my experience following the massage a bit however, the blanket and the additional heated water added it to my pedicure experience made it better.

This was the most amazing surprise Emily was so caring to…read moremy needs and injuries The environment is relaxing The waiting rest areas have teas and beverages in the quiet rooms. The services massages, sauna, mani & pedi are add-ons They have products that you can have and it was a calm experience I truly enjoyed it. I can't wait to try the other amenities they offer.

I received excellent service at the spa. Every staff member I encountered was incredibly friendly…read moreand helpful, which really added to the relaxing experience. The atmosphere was cozy, with teas, water, and reading materials available. They've truly created a space designed for maximum relaxation and comfort. Everything about my time there was perfect, and I'm already looking forward to coming back.

What a wonderfully blissful space for a facial! Vibes are warm, welcoming, and whimsical. Carissa's…read moreconsultation was nurturing and thorough. Her presence and technique so soothing that I fell asleep three quarters of the way in! I awoke refreshed an glowing. My skin can breathe again. The jump start I needed to motivate better self-care. So grateful.

Wonderful, wonderful establishment! I have had only two different sessions and I can't wait to go…read moreback for more! I immediately felt relief and comfort as soon as I was done with my appointment. Everyone has been very knowledgeable and professional. I have had a two different sessions including Ashiatsu and fire cupping.

Woodhouse spa is everything you would expect an upscale spa to be. The staff is amazingly friendly…read moreand attentive. It's become a part of my birthday celebration because I've been on my birthday the past 3 years. You already have a locker with your name on it when you visit. They made me feel extra special with little happy birthday wishes in different places. I don't use the same person for my massages but everyone that I've had has been wonderful. My favorite part of this spa is The Quiet Room. You go in before and after your massage and it is so relaxing. A great place to decompress and just chill. Don't forget your mimosa before you go in This is definitely a place you should visit in N. Hills. I'm looking forward to my next visit.

4.5 stars!! I just had the most incredible facial experience at Woodhouse Spa North Hills--and I…read morecannot say enough good things! From the moment I arrived, the team made me feel so special and celebrated for my birthday. Thoughtful birthday notes were waiting for me on my locker and with my selected beverage in the quiet room. It was such a lovely and personal touch. The true highlight, though, was my Lift & Firm Facial with Ann. Hands down the best facial I've had in many years! Ann was phenomenal--she had the perfect balance of professionalism, warmth, and attentiveness. She explained each step of the process without interrupting the calming atmosphere and used just the right amount of pressure during the face and shoulder massage portion (which was divine!). She took care to ask about any sensitivities and truly customized the experience to my needs. By the end of my service, I felt completely relaxed, rejuvenated, and honestly, I didn't want to leave the room--I could've taken a nap right there! My skin feels amazing and my stress just melted away. The entire experience, from the serene ambiance to the personalized service, was the perfect treat. I will absolutely be coming back, and Ann will be my go-to from now on. If you're looking for a place to unwind and feel genuinely pampered, try Woodhouse.

Awesome group of people! Great service with all of them!been going to them for a while now. I've…read morefollowed Heather a long time.

I go for the waxing services. Heather is amazing! She's personable, gentle, and does an awesome…read morejob. The place is quiet and very relaxing. Prices are very reasonable too!

This was the kindest, most responsive massage therapy session I have ever had. I usually want deep…read morepressure from a massage but at this time I have some sensitivity and needed a lighter touch. Jenny, the massage therapist, is extremely caring and attentive. She adjusted constantly to how I felt. If you're thinking about going for a massage therapy, don't hesitate. This is a hidden gem in Graham, North Carolina. I will definitely return.

My partner and I called ahead to schedule a couple's massage. We were able to make a same-day…read moreappointment. The spa is very clean and well appointed. I felt at ease as soon as I walked in the front door. We each were asked to complete an intake form with name and contact details. Also, there were human body drawings at the bottom of the page where we were to indicate areas of concern, as well as, areas to avoid. There was a spot to mark how much pressure each person preferred, too. I had the absolute pleasure of having Ginny/Jenny (?) as my massage therapist. She gave me the best massage I've had in a very long time. She worked on all of the areas that needed attention. I had indicated I wanted hard pressure and she delivered!!! It was an amazing experience. Both of us walked out of Wellness Spa feeling so much better than we did when we entered. We will definitely return (it's a 45 minute drive from home).

The facials here are quite relaxing, mostly because they don't include an extraction. I don't know…read morehow I feel about that, part of the cleansing masochism of a facial is that you subject your pores to glorious squeezing and leave with nary a blackhead. Matt gives phenomenal massages - so phenomenal that I don't entirely know how I drove home afterward. And my shirt was inside out. I also thing that the employees are told "Explain everything you're doing all the time" so occasionally the services are a little chatty, even if you only grunt in approval every so often. Maybe once I'm a regular this won't be the case - because I'm definitely becoming a regular.

Very unimpressed. I would not go back; in fact, I was never able to go the first time. When I…read morearrived for my appointment for a facial and massage, I was told that the aesthetician needed to run out for a quick chiropractic adjustment because she was in too much pain to give a facial. I expressed disappointment that she had not called that morning in order to save me the thirty minute drive to the spa. She responded that she too had to drive in that morning. Poor thing. I then proceeded to talk to the massage therapist who informed me that it was only her second day on the job. I think she was trying to be in solidarity with my disappointment by confiding that she was already looking for a new job. Needless to say, I lost all confidence in this spa. I witnessed one of the most disappointing scenes in customer service and would certainly not be willing to trust my face or back to the people at this spa.

Veronica was excellent! I felt much better after I received my massage and am looking forward to my…read morenext appointment.

Veronica does a wonderful job! She is professional, polite and knowledgeable . Very clean and…read morepeaceful setting. I've been to her many times for deep tissue massages because I have chronic back pain. I look forward to my massage because I know she'll have me feeling so much better!