Manicure was professional, clean, and looked great. Good vibes and relaxing experience.read more

This was the most amazing surprise Emily was so caring to…read moremy needs and injuries The environment is relaxing The waiting rest areas have teas and beverages in the quiet rooms. The services massages, sauna, mani & pedi are add-ons They have products that you can have and it was a calm experience I truly enjoyed it. I can't wait to try the other amenities they offer.

Woodhouse spa is everything you would expect an upscale spa to be. The staff is amazingly friendly…read moreand attentive. It's become a part of my birthday celebration because I've been on my birthday the past 3 years. You already have a locker with your name on it when you visit. They made me feel extra special with little happy birthday wishes in different places. I don't use the same person for my massages but everyone that I've had has been wonderful. My favorite part of this spa is The Quiet Room. You go in before and after your massage and it is so relaxing. A great place to decompress and just chill. Don't forget your mimosa before you go in This is definitely a place you should visit in N. Hills. I'm looking forward to my next visit.

4.5 stars!! I just had the most incredible facial experience at Woodhouse Spa North Hills--and I…read morecannot say enough good things! From the moment I arrived, the team made me feel so special and celebrated for my birthday. Thoughtful birthday notes were waiting for me on my locker and with my selected beverage in the quiet room. It was such a lovely and personal touch. The true highlight, though, was my Lift & Firm Facial with Ann. Hands down the best facial I've had in many years! Ann was phenomenal--she had the perfect balance of professionalism, warmth, and attentiveness. She explained each step of the process without interrupting the calming atmosphere and used just the right amount of pressure during the face and shoulder massage portion (which was divine!). She took care to ask about any sensitivities and truly customized the experience to my needs. By the end of my service, I felt completely relaxed, rejuvenated, and honestly, I didn't want to leave the room--I could've taken a nap right there! My skin feels amazing and my stress just melted away. The entire experience, from the serene ambiance to the personalized service, was the perfect treat. I will absolutely be coming back, and Ann will be my go-to from now on. If you're looking for a place to unwind and feel genuinely pampered, try Woodhouse.

I just had the best deep tissue massage. Every previous message now ranks as insufficient. Cory not…read moreonly found and fought all of my knots, he gave me advice for how to manage my MSK issues in the future. The spa itself is lovely, with multiple pools, indoor & outdoor, steam room, sauna, snacks, tea, reading, etc. Can't wait to go back.

I highly recommend the Umstead Spa! Not only are the spa facilities stellar, the service is…read moreamazing! I stayed with the hotel and had an oxygen facial by esthetician Elizabeth. The experience was great and very relaxing. My skin was glowing afterwards. There are so many amenities, relaxation lounges, and areas with tea, water, snacks, and anything you could need for relaxing. The spa is well equipped with anything you might need, and the ladies here are great with wonderful service. I would definitely come back to this spa.

I struggle with massive amounts of tension in my neck and shoulders, and always suffer from…read moreheadaches. Wendy has been doing my massage for about a month now and she is amazing.!!! Everyone is very kind and the facility is very serene!

Absolutely wonderful experience. Wendy is amazing and the front staff is so friendly and nice. I…read morejust had a 60 minute deep tissue using a Groupon and walked out feeling as limp as a kitten being carried by the scruff of the neck, and my shoulders two inches lower. I recommend everyone visit this lovely establishment! I definitely will be returning!

I HAVE DOUND ME A NEW WAXICIAN!! McKenzie W. Did such a great job, as painless as it gets. She was…read moreengaging with me w a warm aura, very kind.. and made me feel comfortable. I have scheduled my next appointment in advance! If you're looking for a new wax lady, she's it! The Retreat overall is such a beautiful place w kind souls and very relaxing. Durham has a gem.

Their brand is smugness and condescension. More like "the abuse" and not "the retreat." I'm sorry…read moreto say they have lost my business forever and I can never recommend in the future. The attitude of the person I dealt with makes me never want to go again. My family has paid for a half dozen services and yet there is no thought to a long term relationship. Transactional thinking that will cost them. They are actually just around the corner from me and I would have considered making this a more regular stop, but one interaction has cost them a lifetime of business.

Annette is very nice and thoughtful. My only caution for those considering this spa would be to…read moremake sure you like very firm deep tissue massages. Medium is still very firm. Also, communicate very clearly to the owner if you have any potential skin sensitivities or allergies before getting a facial.

OMG!!! This was my…read morefirst time getting a V-Steam & I can say it was A-MAZ-ING!!!!! This is a quaint place that isn't like those "chain" spa businesses. Annette is super knowledgeable and very pleasant! Her energy is so soothing, that it puts you at ease and helps you to relax. First off all, APPOINTMENTS are a must! I actually saw her business advertised on Facebook. I went to Groupon to see if maybe there was something offered there... and low and behold, THEY HAD A GROUPON! I was seriously winning! The total cost was $45.00 (regularly $60) for my V-Steam. I called and was able to book my appointment the same day...(I told you, I WAS WINNING!) I arrived and was greeted by Amber; i was offered a water and asked to fill out some paperwork. Amber then came in and did a consultation with and explain EVERYTHING that I needed to know about my V-Steam! The entire stream was 40 minutes. When I tell you, I felt super relaxed and lighter!

Awesome group of people! Great service with all of them!been going to them for a while now. I've…read morefollowed Heather a long time.

I go for the waxing services. Heather is amazing! She's personable, gentle, and does an awesome…read morejob. The place is quiet and very relaxing. Prices are very reasonable too!

First visit. Had a full body massage by Anthony. He was awesome!…read more I asked for a deep tissue, and he was perfect. Not too hard to leave me sore, but enough to loosen my knots and increase circulation. On a more personal note, he has large and soft hands, a key advantage. Everything else, the ambiance and customer service was fine. Have not tried others. Would go back to Anthony again. Side note, if you're a foodie, you'll have great conversation and suggestions!

I went for an appointment and arrived 30 minutes before my scheduled appointment. I was taken…read moreinside the room five minutes after my appointment time. They started the actual massage after 15 minutes and only gave me a 40 minute massage. I had to pay for 1 hour. The quality of the service is below average they don't even ask for water. If you ask them they get you a glass of water. There are no glasses near the water fountain. The masseur is below average. The massage bed stinks as if it is not changed for months. Overall very bad.