I called Sabreen of Brow Edge by Sabreen on a Thursday afternoon after a quick search for facials…read morein the Greenville area. She immediately answered the phone and kindly offered me a slot the following day for a facial appointment. When I arrived to the facility 15 minutes early, she was on time and ready to see me immediately. Given the urgency for which I felt I needed my skin tended to, this was so important for me. I was super impressed with the care and attention I received at my facial appointment from start to finish. Sabreen welcomed me in with a friendly smile. She took a look at my skin and helped me determine my skin type (oily, dry, combination), telling me the pros and cons on this type and what products are best suited for me. She was very tentative and thorough on explaining with detail what she was doing and what products she was using on my face. My skin needed a lot of work, and though I was embarrassed, she made me feel comfortable and reassured the entire time. She took careful care of all areas of my face and added on additional products that would be most suitable for me. I felt relaxed and at ease. I was pretty impressed with the final result. Sabreen did an outstanding job. From start to finish it was flawless. She was very kind, and knowledgeable of what she was doing. I already booked my appointment for next month, and I highly recommend you do the same. *ECU students get a special on their first service, $55 for an hour facial (and I know Sabreen even spent more time on me than that!) *

I made an appointment to get eyebrow waxing, received my email confirming my appointment for the…read moreGreenville location, go to my appointment & was told she doesn't work here & moved to Raleigh. The email confirmation gives the address in Greenville, no address to Raleigh. Very disappointed.

Very unprofessional and horrible experience. My appointment…read morewas at 6:00pm (made through facebook). I used the address given both on yelp and facebook. I got to the location and could not find it. I called the # provided and was told it was on the other side of town next to the regal movie theater. I get to the place around 6pm and was told that she wasn't here just yet. I sat in the chair next to the entrance door and patiently waited... During my wait another customer came in for her eyebrow appointment. She finally arrived around 6:20pm with another person. And without even asking my name and time of appointment or even saying hello, she immediately went to the back and did her friend's eyebrows. Then after a few minutes she rung that customer up and said "next" instead of looking at her appointment list to call my name. When she said "next" the customer that got there after I arrived immediately ran straight to the back. I figured she had an earlier appointment. While I was waiting again, another customer came in and stood next to me. When she was done with her 2nd customer, she looked at the new customer and said "next". This was around 6:40pm. I immediately told her that my appointment was well over 30min ago. I could tell the other customer felt bad cause she knew her appointment was later than mine, but did not care cause she didn't even ask me if I was next. The threading lady apologized and asked me why I didn't speak up. I kindly explained the situation above. Then she rushed me to the back. This was my first time getting my eyebrows threaded. I only decided to try it d/t the reviews here. She didn't even ask me what I wanted to do with my brows and told me to hold the skin around my eyes tightly. I felt bad enough for speaking up about my late appointment so I didn't say anything afterwards cause I did not know her and was worried she'd screw up my brows. I read in a previous review that she trimmed eyebrows too but I guess she was in too much of a hurry to do that for me since there was another customer waiting. It felt very rushed and very unprofessional. I will not be going back again due to this experience and will inform my friends here in Greenville to avoid this place. Oh and she charged me full price...did not even offer a discount for making me wait so long and be late for my other appointments. Eyebrows looked okay but I had to trim them myself. I cannot express how disappointed I am...

I went in to get my eyebrows threaded and SPECIFiCALLY asked her to keep the thickness of my…read moreeyebrows (my eyebrows are quite thick and course) and to give me and arch and she made them so thin with barely any arch. I cried. I gave her 2 stars because she did a really good job on my guy friend. I posted a picture because maybe someone else will like the way she does them but she didn't give me anything I wanted

God help you if you go in there and have a procedure done and you're not happy. They will call the…read moreowner and you will get talked to in the most condescending way you've ever experienced. I would have considered myself a good customer. I know several of their patients were unhappy, and actually sought care elsewhere. Spend your money elsewhere where you will be respected. Funny thing their policy about refunds is on the back of the bathroom door.

Mom had Xiemin similar to Botox just different proteins and had great success! I will be going soon!read more

I would give it 5 stars because I love the wax they use. It's less painful and your eyebrows don't…read moregrow back at fast. My issue here is their lack of service. I have been 3 separate occasions at different times and days and neither time I went no one was available to do my eyebrows. To my understanding they only have 2 people who are able to do eyebrows. They need to hire more people it had caused me to go somewhere else to get them done.

I agree with the above review. They are very professional and the wax they use is very gentle. They…read moretake walk-ins when they can, but work mainly by appointment. It is very easy to get an appointment, especially mid week when they are less busy.

I had a prenatal massage with Erica today. She was professional, very polite, and knew all the…read moreplaces my body was holding tension. I was hesitant about getting a prenatal massage because I didn't know if they would have the knowledge of working with pregnant clients, but this place did amazing and it was clear they have worked with many pregnant clients before. The pregnancy pillow was the perfect added touch so I was able to be comfortable and fully relax. I definitely would recommend to this any pregnant mama looking for some self care!

I booked a 1 hour massage for my wife's birthday. I personally did not get one. Refreshology was…read morevery easy to deal with from that perspective. Since I didn't experience it myself I cannot give a personal review of the service however when she returned home she was ecstatic & relaxed. I Believe that she would go there regular if she could afford to.

Pedicure was fine. Service was nice. Nails may be the worst set I've ever gotten. Cuticles are cut…read moreby the drill, they're super thick and sharpe. Nothing like the picture I showed. $150 for pedicure and these.. I can't recommend.

I had my nails done at New York nails and spa today. The technician was paying more attention to…read morehis phone than to my nails. I found that very disrespectful and unprofessional. He was unapologetic, and actually made me feel like I was interrupting him. Personal phones should be used on their private time. Not the customers.

I have been going for eyebrow waxing for at least 4 years now and it is the only place I will go…read morenow. They know how to do it right and it always take 5 mins- 10 if they are super busy that day. Super quick and super nice. I will continue to go back forever. I HIGHLY recommend for waxing- I'm not really into getting my nails done so I can't say anything about that but waxing is 10/10

This place is expensive and ruined my nails. After getting two manicures from here, my nails are…read morecompletely ruined. The techs are loud and keep talking to each other which makes it loud and difficult to relax!

Love this place! I have been to Koi all times I've been & he is so talented! Love how sweet they…read moreare & have top tier service. Definitely recommend Koi!

My acrylic gel set was soaked off very carefully leaving my natural nails as healthy as possible. I…read morewas treated with the gentle soak off process with minimal drilling. When expressed that I had sensitivity in my nail bed for the first time, I was educated that the previous nail tech at a different shop may have drilled my nails a little too much, causing a "ring of fire". I appreciated my service at Grand Palais that is ran by a very hardworking and honest wife and husband.

Sonny and Kellie are the best! Very welcoming and kind. My nails always look great and they are…read morevery detail oriented. Highly recommend!

Get my nails done here every 3 weeks. My nails always look amazing. Everyone who works here are…read morealways so nice and welcoming.