Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

These two guys were great and did an amazing job just as promised. Would most definitely use…read moreagain!

From the very first phone call, I felt nothing but professionalism and genuine care. The team took…read morethe time to listen, answer questions, and make the entire process feel easy and stress free. When I visited their showroom, I was immediately impressed by the beautiful displays. It was easy to picture those designs in my own home, and the space really helped bring my vision to life. A special shout out to Lindsay. She is truly one of the kindest people I have ever met and has an incredible eye for design. I connected with her ideas almost immediately, and her guidance made all the difference in creating a kitchen that feels both functional and stunning. As the process continued, I was given a tour of their warehouse, which was honestly breathtaking. The amount of selection and the possibilities available made it clear that I could truly create my dream kitchen. Another thing I truly appreciated was their pricing. It was very competitive, transparent, and honest, which gave me confidence and peace of mind throughout the entire process. From delivery to installation, everything was seamless and hands free. The level of organization, communication, and professionalism from start to finish was something I truly valued. Thank you, Ridge Cabinetry, for taking such great care of me. I could not be happier with the experience, and my new kitchen looks absolutely amazing!

Ridge Cabinetry is phenomenal! Not only was I impressed by their free measure and design program…read more(which is pretty common) they offer full install and renovations if needed. They have several cabinetry lines to choose from, one of which, Pioneer, will let you pick ANY Sherwin Williams color for your cabinets. ANY COLOR! Pricing is easy and if you are going with a white shaker they stock it in their warehouse in Madison Heights. Staff is beyond helpful. The owner is often onsite which I find great for a small business. I love giving my business to locals who are doing it right! Why go to Home Depot or Lowes when you can get a better quality product, superior service and support a local small business?

My husband and I just went into this store to get a possible quote for our home. The gentleman…read morebehind the counter seemed annoyed that we even came in the store at all. He was annoyed that we didn't know what kind of carpeting we wanted already, and because of his degrading tone and absolute annoyance with us, we decided to walk out in the first two minutes of being there. As we walked out, he yelled at us. It's not that hard to know what you want! I thought the purpose of going to a carpet store was to look around at the samples. I've never been treated this way for absolute no reason in my life. I don't understand this company at all. I'm assuming he must be having a terrible day, but I don't understand why he took it out on us. I will never go there again.

Decided to use a local small business for our new kitchen flooring. We knew pretty well what we…read morewere looking for, made our selections, and got an estimate done fairly quickly. It took many follow ups to schedule the job which was a little frustrating, but once we got our tile installed we were mostly satisfied. Unfortunately, less than six months later, the grout in our new kitchen tile floor started cracking and crumbling in many spots. We followed up with Fairway to see if they could do anything but were ignored and from our previous experience with them, it honestly doesn't seem worth the persistent follow up. Very disappointing to have paid for high quality porcelain tile floor for the durability (we have small kids and a dog), and a year in it is completely falling apart and looks terrible. My husband is going to have to attempt to repair it if we can ever find the time.

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them