LOVE getting my lashes done here! Everyone is so friendly & the place is very clean. They exceeded my expectations for getting lashes my first time. To top it off their membership price is very convenient and reasonable! read more

My first experience getting my lashes done was amazing. All of the staff members were great. They all had great answers and suggestions to all my questions. The facility is super cute and clean! Not to mention the prices are reasonable without compromising their product/service. I got the Gorgeous style lashes, and I absolutely love them. They have lasted 3 weeks now, and the compliments just keep coming!! read more

First let preference this by saying I have never wrote a bad review in my life. As someone who works in a customer service facing job I know how hard it can be. That being said I just had the absolutely worst experience at this location and left in tears feeling horrible. If I could give this location zero stars I would. I have gotten lashes for about three years now through Amazing Lash Studio and have loved it. I have always gone to other Amazing Lash Studio locations in the Chicago area and never once had a bad experience. I started coming to this location about three months ago due to the fact it is much closer to where I work and it was convenient. The first things I noticed about this location was it definitely was different then the other locations and not in a good way. It was not as clean, did not seem as well managed, and the lash technicians were not as friendly. I put this aside because of convenience. After my 2 appointment as this location I got pink eye. I did not think much of it at the time and just went to the doctor to get medicine because maybe it was just by chance or I did not clean my lashes as good that week. Looking back at it no, it was defiantly from this location and how dirty it is and that the lash technicians do not care or follow proper procedures. Again I am use to other locations who do follow that proper cleaning procedures. I moved on from this and decided to give this location one more chance. I called to make an appointment and booked one for a Saturday. The Friday before I realized I had a work conflict and texted and called this location to cancel and reschedule. They did not get back to me until Saturday and I could not pick up because I was at work late and not by my phone. Sunday I called them when they opened again and rescheduled my appointment to the following Tuesday. The lady I talked to never mentioned anything about charging me a fee and just rescheduled me with no problem for Tuesday. Tuesday comes and I arrive 10 minutes early to my appointment like I aways do so I can wash my lashes and make sure we start on time. The lady at the front desk checks me and says nothing. I ask her if I can was my lashes and she rudely says yes. There was not even lash soap in the bathroom so I just had to use water. I wash my lashes and then come back to waiting room for my lash consultant to come. My lash consultant comes late and we go into the room. (I think her name was Erica). I say hello to her and ask her how her day was going and before I can even sit down she says "You know about the cancellation fee right". I say yes but there must be a misunderstanding as I tried rescheduling my previous appointment with the proper notice. She says "no and that I would be charged double". She was extremely rude and of course I then just did not feel comfortable laying down and having her do my lashes. I asked her to please check as I did not think I should have to pay the fee and would like to know before she starts my lashes. She leaves the room and comes back to say I do have to pay the fee. At this point I feel really uncomfortable so I just say ok and lay down to have her start my lashes. I lay down and she immediately says she "can't do a refill and that I need a full set of lashes" in a very condescending tone. I get up and ask her why as I still had a lot of my lashes and that I have gotten a full with less. She then just agues with me that says"can't do it in a hour". At that point this girl was late, has already been extremely rude, said I have to pay a cancellation fee, and now pay even more extra for a full set. I tell her I do not feel right having her do my lashes and I would like to leave. We both go up to the front desk and I start taking with the front desk lady. She is beyond rude and we argue back and forth about me trying to reach out and reschedule for ten minutes. The other girls were just there chiming in and I felt really attacked. After ten more minutes of this the front desk lady told me she would let this time slide and I could get my las refill. At this point we were 20 minutes in to my appointment and I asked if I would still get a full hour or if I should reschedule as it did not seem like they wanted to do my lashes today. They then said in a super rude way that no I would not get a full hour but they would see what they could do in the little time they had left. I go back in the room and lay down again and my lash consultant has such a bad attitude and vibe and does not say one word. The situation felt so off I got up again and just said I would not like to have her do my lashes and that I do not feel comfortable. She says fine and that "she had a problem with me" which is completely ridiculous because despite this being a very horrible experience I totally kept my cool and was not rude in anyway to her. DO NOT GET YOUR LASHES DONE AT THIS LOCATION!!!! read more

Tatiana did an amazing job on my lashes today! I came in with my last extensions all over the place and she fixed them up and did a great job with the fill. read more

Amazing Lash Studio - Eyelash extension fill - Eyelash Service Near Me - Chicago, Illinois

I had an appointment today at 10am and received a text message in the morning advising my stylist isn't in today. I call to reschedule and they tell me her next availability is June 2! I advised I'm only available on the weekends and clearly I'd need a full set and not a refill as it would have been almost 2 months. So then I'm told for full set her next availability is June 12! I then asked if there was another stylist just as good as the one I normally go to bc I can't wait until June! First, if I have to wait that long and I'd need a full set instead of a refill (which is more expensive) then I should at least be told they would accommodate me somehow since this is being cancelled at no fault of my own. (They have a cancellation policy if a customer cancels on the day of or 24hrs before, the customer would get charged. Why is there no policy to accommodate the customer if they cancel couple hours before???) Second, no apologies whatsoever saying sorry this was last minute. Is the customer's time not valuable? I understand life happens and people call out but at least say sorry to the customer for the hassle. Instead the first thing I'm told is they don't know when the next time my stylist will be in since she could call out again (which doesn't make sense to even tell me this because clearly she had no availabilities anyways until weeks out.) I ended up rescheduling with a different stylist for next weekend and I hope it doesn't get cancelled again. I've been going to this location for a long time, except last year due to the pandemic, and recently started going back and never had any issues with appointments. If they have a cancellation policy penalizing customers for late cancellations, they should also have one vice versa. Extremely frustrated and annoyed. read more

Jessica is very efficient and knowledgeable about caring and maintaining lashes. She is and excellent stylist!

Visited this location today . I Recieved Great Customer service from Daniel from accommodating me last minute via phone to our in person interaction his energy is contagious :) wasn't really a satisfied customer, but I will give this location another try !! Keep it up Daniel , this location can be something great read more

I tried to call the corporate HQ to discuss billing and was told they don't have a HQ or customer service number?!? Talked to mgr Jerica who told me she couldn't give out salon owners name or number?! Up charges and monthly charges were not explained thoroughly to me when I signed up so I had questions. Mgr stumbled thru pricing and nothing she said corresponded to my cc bill. She mentioned she gets a lot of similar calls. Rip off, beware. read more

This was my first time here and it was wonderful! The staff was very professional in advising me which style of lashes looks best for my face. The stylist was very friendly and I felt very relaxed. I made an appointment ahead of time and there was no wait. I can't wait to come back and return for more lashes!!!!! :) loved it here! read more

I will say if I rate it for my own，I will go for zero star，I have other thing to do after this otherwise I will ask her to remove it immediately. They have no choice of difference curve，only the C curve which I really don't like curl lashes，thickness they only have 15 and 20 which is super thick. I know the thicker it is，easiler for them to do it. I have extension for 4 year，all studios even small shop most of them use 12 for thickness，and always have choice for 10. I always go with 10 because thicker it get，easiler it fallen，also thicker lashes looks super unature. I'm not sure if all people care about those or not，so I give 2 star. other thing to mention，I have sensetive eyes，but here is the only place even they use the gel specially for sensetive eyes，i still feel burn and I got one small stye on my eye. it never happen before. anyway it's bad read more

I've been getting my lashes done for a couple years now, I just moved to Chicago so I was looking for a new lash tech & I mistakenly went to amazing lash. They taped my eyes in a painful way & tape got stuck to my bottom lashes, ripping them out. They put clusters of lashes on my baby lashes, causing them to all fall out. Safe to say I'll never go back! read more

I've been getting lashes for several years in NY. I was in town visiting a friend and was in desperate need of a refill so I decided to try this place because it was right around the corner. Awesome experience. Katie did my lashes and she was super sweet and very professional. 3 weeks later and my lashes look great! I expressed that I was looking for a very full look so good Katie recommended the 6D volume. If I lived here I would def come back again! read more

The stylists are wonderful. Very professional, patient, and provide a great environment for people to get their lashes done. Also, I love the overall environment of the lash studio it's relaxing and clean. I love that each client gets their own private room while receiving their service bc it makes it easy for me to zone out/relax. I would definitely recommend enrolling in the lash membership program if you get your lashes done once or twice a month! read more

I was refused service for being 7 minutes late. now waiting 10 minutes past appt time with no recourse

I just had my refill with Tati and she's always amazing ! Been coming to her for months ! Great conversation and super knowledgeable as well read more

Amazing Lash Studio - Eyelash Service Near Me - Chicago, Illinois

I had such a great experience at this studio! The girls at the front desk were super welcoming and gave me a consultation on my first visit. Given that this was my first time getting extensions I found it super helpful as I didn't know the difference between all the different styles that they offer! They even gave me tips on how to maintain them and keep them as full as possible until my next refill. My stylist was so lovely her name was Leticia and she was super sweet. After I told her what I was looking for she suggested different options she thought would fit me as well! The studio was also super clean and takes proper sanitation after each appointment per COVID. Amazing lash really is amazing and so is the staff! Well done :) read more

I have been a member for about 6 months and have tried multiple locations and several different technicians and I have been disappointed more often than not. They look amazing when done. However, the lashes do not last. I usually notice the difference and am disappointed within the first 5 Days. If you call them within the first few days, they will fix them but my schedule is too busy to keep track of that. I maintain the lashes as they instructed. I honestly think it's the glue that they use. I continue to give them more chances because the location is convenient, it's clean and the staff are friendly. Plus, I've been too busy to find another company. Hopefully they will test other brands of glue so that I can continue to support them. read more

I absolutely love my new eyelashes! I'm so glad I made the decision to get them done. I feel so glamorous but my morning "make up" routine is now half the time. My lashes were such a great investment! All the girls were friendly, resourceful, and knowledgeable of their trade. I especially want to thank Natalie the front desk lady for taking the time to patiently explain different things to me including how I can now get the lash service for only $70.00 a month. Keep up the good work ladies!! See you soon. read more

Tatianna is amazing, fast and thoughtful. She always makes sure I'm comfortable and that I like the lashes when she's done. The shop is clean and the receptionist are professional, informative and very nice. Love this location and my lash technician is the best. read more

Brittany did an amazing amazing job on my lashes! It was my first time ever getting them done, she made me feel super comfortable and explained the whole process clearly to me. My morning makeup routine is cut in half, and I've received so many compliments! Can't wait to go back to see Brittany! read more

Had the honor of having my lashes done by Ari yesterday and love how they turned out. The other staff I interacted with were also great. Definitely going back soon! read more

I have been getting Lashes for a few years. I work in the neighborhood and saw Amazing Lash Studio so made an appointment. Evy did my lashes and wow what a difference! I chose the 'volume' Lashes which was a little more in price but totally worth it. These lashes are light and feathery. Very pleased. Also Lashes applied in private which is a pleasant changes from my previous Lash place, which did Lash application in front of other clients . read more

I had a great experience at this location. My service was provided by Gigi, whom I thought was awesome. I would recommend Gigi and the facility to anyone. read more

I always go to the Lincoln Park location (which I love) but last week I wasn't able to get an appointment so I tried the Streeterville location. After getting my lashes filled I was unhappy with the results. The lash tech was incredibly slow and afterwards my lashes were still super sparse, some glued together and not as filled as I had asked. On top of that within 5 days nearly 50% of my lashes were gone. Unhappy with my results I called to complain. I spoke on the phone with Angel and she was super nice, listened to my complaints and offered to have me come in the next day to have them refilled and corrected. My lash tech this time was Vicki. She was so nice, so understanding and filled my lashes really well. I would definitely come back to her again! Even though I was initially unhappy, I'm writing this review because their customer service is great. And with a good lash tech, my lashes are always gorgeous :) read more

Tati is the best! Shes been doing my lashes for almost a year now, she's fast and always on point. My lashes last weeks and never bother me! Highly highly recommend! read more

Amazing Lash Studio - Eyelash Service Near Me - Chicago, Illinois

I recently got lash extensions at the Amazing Lash Studio in Streeterville, and it was a really great experience! It was my first time ever getting anything done to my lashes, so I was nervous going into it. Right when I walked into the studio, I felt much better! The women who greeted me were really friendly and helped me decide which lash style to get. Danielle Z. did my extensions for me, and she was fantastic! She was also helpful with picking out which lash style to get (I got the "cute" style). When she was actually putting the extensions on, it did not hurt or bother my eyes at all! She was very precise and gentle, and her hard work shows because they look amazing. I've received a ton of compliments about how they look so natural. I would definitely recommend Amazing Lash Studio in Streeterville for lash extensions, and would highly recommend booking Danielle to do them! read more

This was my very FIRST time doing ANY LASHES! I was nervous from the beginning. ALYSSA did my lashes! She was very patient as I was figitity! She had a very steady hand where I didn't feel much pressure or anything on my eyes! My eyes are very sensitive! My eyes look great and natural. I don't need mascara. I actually want more lashes if anything! I'll def go back! read more

Love...love....love my lashes! Especially the new Volume Lashes! Many skilled stylist...love the membership for great pricing....friendly staff...very convenient! read more

Super clean and following all COVID precautions. I have been going to the Streeterville location for over a year. Tatiana is fantastic but I have also had appts with several others and I have never had a bad experience. Highly recommend. read more

I've been a member for amazing lash since 2018 and used to come to this location until my master stylist left and started going to Lincoln Park last year. After a whole year I decided to come back to get a refill from Leticia Kelly... biggest mistake! How is it that after 4 years of getting refills I've never been turned away for a refill for not having enough lashes but I did on this day? Is it because I was her last client at 8pm and she wanted to go home? Unsure. She called me back and even before I laid down she said "let's see what we have." Ummm... alright. Then I lay down and she tells me I need to reschedule because I don't have enough lashes. I was upset because I wasted my time but didn't want to argue since I've been coming for 4 years and I knew she didn't know what she was talking about. 2 days later I go to Lincoln park and the girls there took me with no issues as always. Will NOT return to the Streeterville location after trying to give another chance because of Leticia! She is new and already making a bad rep for this location. read more

Omg! Amazing ... from the customer service at the front desk and my girl Lesly doing my lashes. Everyone was so sweet and accommodating. I got the look I wanted exactly!! They don't feel heavy they're so pretty and I love them so much. Lesly really knows what she's doing so I highly recommend! I even bought the cleanser so I recommend that as well! read more

First let me say that I'm a new customer and this is not my first bad experience with this particular person. Oddly enough my first visit while checking out she did not tell me about the membership but told a woman before and after me who happen to be white, but I'll leave that alone for now! My second appointment was today at 11:30. I first confirmed yesterday via text. While heading there I received a nasty phone call from the receptionist (approximately 10:56am) asking was I coming. Hey! everyone has bad days so okay no problem!. I informed her I was on my way. Arrived and parked at approximately 1038. As I was walking in at 1040 she called yet again with a nasty attitude and told me I had "5 minutes to get in there before my grace period ended" Okay, now that's twice! But when seeing who she was, that was technically strike three. Due to the multiple unnecessary phone calls, I felt compelled to apologize for running late and told her how I was aware of the grace period as I almost ran behind my first visit but actually made it on time. Here's my problem let's just say I was a chronic tardy customer, there's other ways to handle that and in a world of customer service a bad attitude isn't the solution. Let's also say, I was the one with the bad attitude, again other ways to handle it! But I'm not and I wasn't. There's a grace period, they also charge for missed appointments so why mistreat someone if they're late? When I explained to her my knowledge of the grace period, her response was " you're being condescending and we're not going to see you"!. My reply was exactly this (and let me say who ever reads these reviews and replies can spare me anything other than an apology because contrary to what she says I was NOT one bit rude to this woman!) "Okay no problem, it's fine that you won't service me because YOU can't handle me as the customer no longer accepting YOUR attitude". She then jumps up, walks to the door and tells me to get out. I'm going to take a couple of days and process this starting back from my encounter with her on day one. She did not want to provide the manager above her information, but did. I will be reaching out. If I conclude let alone happen to come across anyone who feels they were discriminated against, at this particular location, I can say with certainty that this won't go unnoticed! I've NEVER been thrown out of a place before let alone at the convenience of someone unnecessarily exercising (more so abusing) their power. Sadly enough, I can say I've been mistreated due to race so I'm not oblivious and surly unbothered by your refusal to service me/restricted access text. On a positive note, my actual service before being restricted was great and I appreciate my lash stylists! read more

I have been to this amazing lash studio numerous time, and have been with several lash artist. I just went Thursday February 8th and the lash artist didn't even know when I asked her what kind of curl she used for lashes. She didn't know how to remove old lashes that were stuck together. I asked for a refill but I left with the same thing I got there. If you don't want to waste your time do not go to this place. Their products are horrible and their lash artist do not know what they're doing. read more

This place is reasonably priced and the staff is professional and so so friendly. I also went to the eye doctor recently and the doctor said how good the lashes were. She had a seen a lot of patients whose lashes had gotten infected or were causing problems to their eye- she said mine were great. This is a HUGE deal!! Highly recommend this location! read more

Had a way better experience here than at the Lincoln Park location. Staff is way friendlier and experienced. Very attentive to their clients. Booking an appointment is also a breeze here! Which makes my life so much easier as Its hard to try to plan a lash appointment weeks in advance. Usually if I call a couple days before I want to come in they are very accommodating. This will definitely will be my new lash studio! read more

Chloe does an amazing job! I have had some bad experiences at other salons but Chloe definitely nailed it. I showed her pictures of what I wanted my lashes to look like and she did exactly what I wanted if not better. Great customer service as well. I felt very comfortable and at ease. Definitely worth to go check out! read more

I was very pleased with my visit to this studio today. I was greeted by Ally, who was extremely professional, and explained the process to me. Rakiya asked me lots of questions about my "lash history" and made sure we chose the right lashes/length. I was extremely impressed with the staff and my experience and will definitely be returning. read more

I had been getting my lashes done at an Amazing Lash in another state for two years and was pleased. Lashes at this location are terrible. They consistently lasted under 2 weeks. When I switched salons the new salon told me they frequently heard people were at their salon because the Streeterville location did a poor job. I also found I was overcharged when I was cancelling. Because it was an overcharge from my prior appointment I was told there was nothing they could do. There's always something you can do. Highly disappointed in this salon and experience. read more

I had a full set put on by Samantha, she did a great job! It took a full two hours but worth the wait. She really took her time to perfect every lash. It's been a week now and little to no fall out. Looking forward to going back for my first fill. read more

Do not go here. The lashes don't even stick for two weeks, they constantly run wayyyyy behind schedule without even apologizing, and the receptionists are incredibly rude. Much better options elsewhere. read more