I've had several shady interactions with this company, including allergic reactions to products, and dissatisfactory services. The photos below are from the same day as the service showing the uneven shape and missing chunks, they offer credits or ask to fix things with services but honestly I'm afraid at this point to have them anywhere near my eyes in case they are vengeful and retaliate. I am currently working to have management refund $699.95 in membership fees from a cancelled account that their sales girl mislabeled as a 1 month freeze and kept charging for 8 months until my bank called suspecting fraud. They are under new management now, but are seem to be just as sketchy. read more

Amazing Lash Studio - Lopsided eyelashes, same day as install - Eyelash Service Near Me - San Diego, California

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I've been going here for over a year on and off And I will say 1. Greeting is always great when you come through the door you're met with a friendly associate usually Christina And they offer blankets which makes the experience nice and relaxing 2. They charge for every little thing You want a stylist that is experienced? extra $20 you want color or glitter? extra $10 want hybrid instead of classic? extra $30+ And it's unfortunate because a "master stylist" doesn't guarantee quick or reliable service Soo...good luck 3. A membership is better than a regular guest service but is NOT worth it I tried to cancel my membership and was told I had to wait to use my credits then cancel before my new billing cycle I maintained my membership ($115 a month) and still had to pay out of pocket for my refill AND install AND I was told I couldn't cancel until the Following month because I would be billed in 2 days There are way more affordable places to go to with quicker service and better customer service I appreciate the service but it is NOT worth it to me I've literally gone to people that do lashes in their homes for cheaper and better quality lashes Grateful for the experience and will not recommend to others read more

Nicole is amazingly consistent and patient. She always takes care of me and ensures I leave and confident with how I look.

Karla is an amazing lash tech! She's so gentle (I literally fall asleep every time she does my lashes) and she always makes my lashes look amazing! The studio is clean and the receptionists are also very friendly and professional. They go out of their way to accommodate your needs. I also recently had a facial and it was probably the best facial I've ever had. The products were great and it left my skin glowing! I highly recommend! read more

Service and quality was excellent! The music playlist was so fun, great vibe and relaxing. Highly recommend

First time getting lashes done and they look fabulous. Everyone is very friendly and welcoming. My lash tech Hilliary is new but she did a great job, very thorough and took lots of care to make sure they came out looking like what I wanted. read more

All the girls r so kind and professional here ..I see (Sophia) for brow wax and she really does an amazing job..I'm so glad I found her because I have had some really bad eye brow wax's done at other places!!! She put her heart into her work! Ty Sophia!!! read more

The picture is right after walking out of my appointment, when I walked to my car and actually had a chance to look at my lashes, a decent amount of my natural lashes don't even have extensions, mind you a paid FOR A FULL SET these look like I've already had them for 2 weeks. These are probably the worst extensions I've ever had eyebrows were done really nicely though, but the lash extensions can not recommend at all. Workers and salon were nice read more

Amazing Lash Studio - Eyelash extensions - Eyelash Service Near Me - San Diego, California

I went 4 weeks ago signed up for dramatic lashes extra$ I they explained to me if I wanted a master stylist it's going to be more $. I said great , got my new set. Went to my appointment in two weeks. They explained to me that a master stylist won't be available but the tech that's not a master stylist will do mine. I asked whats the difference? When I was done I went to the front and asked them to give me my refund of $20 cause a none master stylist did mine I had to explained to her like four times that they can't charge me four an extra stylist And said she's not a master stylist but she's so close So if I go to the doctors office and they tell me that the man there is not a doctor but so close I asked to please give me a regular tech I go for my 2 week fill and they said oh by the way you have to pay for a master stylist today I said I explained to the receptionist that I don't want a master stylist I was disappointed cause I live just down the block read more

I keep on getting a request to write the review, they should have just left me alone. I went to get my lashes done and the lashes tech glued my lashes to my eye lids. I was not aware of this till maybe a few hours later when it started to feel uncomfortable. then they started to go out about two to three days later. long story short I lost all my lashes because how they were put on. I had noooo lash I looked like I was sick. then they asked me if I'd like another appointment to fix the situation (I would have to pay again) ummm there's no lashes to lash!!! I respectfully rejected the offer. they continue to reach out to me to schedule an appointment to get lashes and I told them the situation that happened and I would like to pass then asked to make it right by giving me a discount for my next appointment. I really don't think they understand I lost all my lashes it's been two months and they're barely growing back. I'm upset please leave me alone. read more

Amazing Lash Studio - No lashes what so ever!!! - Eyelash Service Near Me - San Diego, California

Absolutely loved the entire experience at this studio. I was greeted by a friendly person when I walked in the door and the entire lash experience was perfect. I love my new lashes and will definitely be back. Alexis was amazing! read more

I needed lashes for an event and found the intro offer of $89.99 on Google so I booked an appointment. I booked online so I accepted the "actual" intro offer of $109.99 of this location. However when I arrived at the location I noticed this ad displayed. This seems like a massive bait and switch and I would urge the franchise owner to remove this ad or lower the price. The upselling and pressure started immediately. I had to pay extra for a master and then more for volume. At the end of the day the $89.99 cost ballooned to almost $200. Kayla was my master stylist. The lashes she applied Saturday were 75% gone by Monday, a result I find absolutely unacceptable. Had this been the end of the story I would give the place 1 star. However when I told the location of this they got me rescheduled immediately, and then I had Jessica. She reapplied the missing lashes free of charge and now 3 days later after a shower and working out the lashes are still in place. Great job Jessica! And fabulous customer service. I would recommend this location and the stylist Jessica. Just be prepared for a lot of upselling and pressure. read more

Amazing Lash Studio - Outside of location - Eyelash Service Near Me - San Diego, California

I've been coming here for over a year and have received consistently great lash extensions from Jessica - she's quick, meticulous, and does an awesome job. Five stars!!! read more

The ladies treated me so well!!! I got a classic set and they're so natural looking love. Front desk was so helpful, as it was my first time getting lashes done. She was super busy but handled it well and was very attentive to everyone in the waiting room and on the phone! My service was so relaxing i literally fell asleep lol, Morgan was amazing and so sweet! 12/10 recommend read more

Amazing Lash Studio - Eyelash Service Near Me - San Diego, California

The only reason I am adding a star is because I appreciate your rapid response Raquel. Actually the charge was processed 2 days after it should have been charged if I was a member. In almost a full year of being a member the monthly charge ALWAYS gets charged exactly on the 11th not ever a minute late and this is the one time it gets charged on the 13th?? Regardless your reasoning is for the mistake, your staff should be better trained to notice their errors and take responsibility by explaining it to your guests. Communication is KEY!!! As you can see, it says on the 12th was when they processed my refund which should have never been charged because I cancelled my member ship. I should have never been charged in the first place and shouldn't of had to deal with contacting your company on why this happened. read more

Amazing Lash Studio - . - Eyelash Service Near Me - San Diego, California

Lash service was ok, but they arbitrarily adds a lot of extra fees that wasn't communicated prior nor agreed to by customer.

Update: Robert took the time to respond with a weak attempt to sweep their poor service under the rug. I literally said in my review that my lashes were falling out the SAME DAY I got them...Yet Robert wants to try to be smart and blame my lash retention on aftercare and activities. I actually take great care of my lashes. I know this because after I cancelled my Amazing Lash subscription and started receiving my lashes from another lash tech, my lashes actually last. So just save your time and find a better lash tech. This place isn't worth it. read more

I have visible eyelashes now! Going through my pregnancy, I did not have the "lushious/long grown hairs" that everyone else got during thier pregnancy. 1month postpartum &with beauty places opening up again from the coronavirus, I finally get to feel beautiful! Ask for Liz! She got me as full as possible with my sparse/thin eyelashes. She knows what she's doing &you will definitely be satisfied! She's such a great conversationalist which makes the appointment breeze by! But that's probably because she's pretty fast herself. Lol. I love my lashes, they feel so natural and not pokey at all. They're full enough to look like falsies, but light enough to not be in the field of your vision. read more

Amazing Lash Studio - Eyelash Service Near Me - San Diego, California

I get my lashes done by Jessica and she does an amazing job! I don't trust many people with my lashes and she gets them perfect every single time!! Also the retention is amazing! I barley have any fall out ! read more

Amazing Lash Studio - Lashes by Jessica - Eyelash Service Near Me - San Diego, California

I started with a few different lash stylists but ended up with CiCi one day and she is my favorite stylist now. I had problems with lash retention initially, but the technique and knowledge that CiCi has changed that completely. CiCi is friendly, knowledgeable, and does a fantastic job. My time with CiCi is more like being with a friend now and my lashes look amazing. The owner, other stylists, and staff have always been very helpful and welcoming and I absolutely recommend them. read more

Came in for a same day appointment which is so rare to get. The girls were very sweet on the phone and also in office. I had the full lash classic hybrid 3D. My lash stylist Amelia used her best judgment on the length so she changed it to be shorter, and so glad she did. I kept stressing that I wanted them natural but long enough to look like I had on mascara. Left my appointment feeling beautiful. My lashes are perfect. Thank you Amelia!! read more

Amazing Lash Studio - Eyelash Service Near Me - San Diego, California

Had to rewrite this to confirm it was for the DEL MAR LOCATION. This is about Del Mar and no other studio. Problems: *Eyes glued shut one time. And I had to pry them open myself. And I was still charged. *Raises price on you even though you signed a contract locked in at a cheaper price. *Lashes fall of fast (I've been to other places and my lashes last me 3-4 weeks, but at amazing lash it barely will last ONLY a week most times). *if you win a contest on social media or raffle, they don't honor it properly and find a way to charge you anyways. *timed appointments, so if your tech is slower you won't get a full look. This happens nearly every time! *lots of lash techs leave, so if you have a favorite they may not be around for long Pros *staff acts kind and is friendly *cleanliness *location is convenient *they will honor a mini fill correction if you're not happy with your lashes within a day or so of your appointment, as long as you call in fast. read more

Amazing service Morgan did great on my classic set love it she took her time and made me feel comfortable they also gave me a nice cute blanket to keep me warm during the service read more

Very disappointed. Eyelashes start falling out after two days without any touches. I even didn't touch the eyes at all.

They fixed my credit and I was able to use both my credits when I back! They work so well with you and great customer service and always helpful if you are unsatisfied and go above and beyond and help. They look amazing after only being done by a brand new stylist. read more

I came in today for an underarm wax and am very happy with my experience. The receptionists were very friendly and offered me water as I waited for the estheticians to greet me. The estheticians were able to answer all of my concerns and I felt very comfortable with them. Both Jessica and Jess did a phenomenal job and applied pressure after each pull. I was given clear aftercare instructions and was guided back towards the front of the studio. Thank you for being such an attentive set of staff! read more

Such a great job! The staff was pleasant and Ceara was a great service provider. I wasn't that thrilled with being asked to use my fingers to wash my lashes or to even wash my lashes myself. I've been getting extensions for a while and have never been asked to do this. But in the ends I love my lashes read more

Amazing Lash Studio - Such pretty lashes! Thanks Amazing Lash! - Eyelash Service Near Me - San Diego, California

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I got my lashes done here for the first time and it was such an amazing experience. I love the way my lashes came out they look so good and fit me so well. The master stylist was super nice and gentle. The front desk receptionist was also super sweet and helpful. I will be coming back. read more

I am terribly disappointed from getting eyelash extensions at this place. I went in for the full set special a month ago and my eyelashes only lasted 3 days. I called to cancel the membership I purchased that day and they said they would do another set and would comp it; however, I paid $45 extra to add volume. I was not happy with the results because there were gaps in between and they said they spent too much time on consultation. This was a long lecture on how to take care of my eyelashes. This was not my first time getting them, I know how to care for them. They promised to do a fuller set next time. Third time, again they didn't do the fuller set I was promised but I just thought I would cancel and never go back. On 2nd day, my eyes started itching and it just kept getting worse and the eyelashes were falling out and twisting and turning and it felt like something was crawling on my eyelids. It was a horrible feeling and so I called and asked if they used a different glue or what happened. I was not given a straight answer and I honestly didn't care much as I just wanted them to be removed asap. They waited for another day to remove and almost all my real eyelashes fell out. After I got them removed they tried to charge me removal and gratuity, I was like really?...I invested more than $300 on these eyelashes in one month and I was never happy. I got the treatment as I was an unhappy customer and I tried to give them the benefit of the doubt and to get some benefit of my investment but I received the contrary. read more

Super nice women work here but the only amazing thing about amazing lash studio is that they stay in business. I have had lash extensions for years and because I had covid and was traveling I needed a new set - I was away from my usual stylist and studio and had missed my fill - so they had a special - which I was not the price listed by the time I had explained I did hybrid - which is fine but they should list prices for classic and volume and hybrid but that's not a big deal. The biggest problem is the lash retention was terrible. Within 3 days losing tons of lashes - no I did not get them wet etc. I know how to take care of lashes. I had a fill appt 2 weeks later but of course the 2 weeks date I had to pay an extra $10 because oh that day only "master stylists" available - which I paid because I like my fills every 2 weeks. I explained I had poor lash retention - I was nice and they were nice and said they would try a different glue. The fill was worse. I saw a friend that SAME day and she commented I had a gap in the middle of my lashes ! Lost all lashes before I got back to my home state and just had my studio do a new set. Haven't had a problem ! When I lived full time in Del Mar I used another studio and never had a problem and I do use Ashley through Brazilia and she's great. Would not recommend Amazing (not) lash studio. read more

I've been to the Irvine ALS (amazing lash studio) but love this one more. Staff is quick, friendly, easy to work with and super clean. lash artist : KAYLA OMG SHE IS AMAZING!!!!! If you need volume, you need to go to her. And she is so quick.... like 45 min fill? Wow. Definitely going back just for her. read more

Addicting. Signed up for their membership my first day. First timer with lashes and I'm addicted. The first time was a great experience. But the refills didn't leave me excited. They were nice enough to offer to make it right. Hopefully my next refill makes me stay as a member and continue to go here. They are extremely nice and accommodating. This location is convenient to my home so I'm hoping to continue here! read more

Amazing is right! First time at Amazing Lash Studio and they did such a great job. The staff was very friendly and my lash artist, Parker was professional and took the time to make sure every lash was on perfect. Thanks so much! read more

Amazing Lash Studio - Before & After - Eyelash Service Near Me - San Diego, California

For starters, if you're new to eyelashes and extensions, definitely do a TON of research and be assertive with what you want. I didn't know enough, and was swarmed by two overly eager employees who were just convincing me that I was going to be "obsessed!!!" They didn't recommend a patch test for the glue, claiming it was fine for people who have irritations and it rarely happens... blah blah whatever. I'm the idiot for signing the paper and agreeing to just go with it, but I had an awful week and wanted a little confidence boost. The glue caused major irritation and chemical burns on my eyeballs. I said (multiple times) that I wasn't sure about wanting to get them again and that it was just a one time thing. After my appintoment, still very unsure about it all... they girls are screaming about how gorgeous I look and how obsessed I am. I was not happy. It was 9:30pm and I wanted to blast out of there but it took forever and I was trapped by two gals. Very nice and pretty girls but they definitely care about making money over making their customers satisfied. My stylist was incredible, she did an amazing job. I unfortunately didn't speak up enough I guess and eyelashes just aren't for me. Hoping I can get a refund, as the girls insisted on going for a membership because it would "save me money" and they booked me a fill because "it books up fast" even though I said I wasn't sure. Anyways, most of this was my fault for being shy and uneducated, but go to a salon that actually cares about you. My stylist cared about me, but she's the only one that made it seem that way. Edit ** I know it takes a long time but she said she took a lot of breaks which I said was okay in the moment but then looking at the clock I was there from 6:45pm-9:30pm and I asked for a natural classic lash look. I look like a clown who has lost her circus!! Small businesses take pride in their art and won't up charge you for their own benefit. I got my eyelashes removed the next day due to the redness and irritation (at another incredible salon for only $25) and I am so relieved! Lesson learned never again for me. read more

Amazing Lash Studio - Lashes were not fitting my face well and too heavy on corners. Still done very well, just not for me. - Eyelash Service Near Me - San Diego, California

Their employee, CeCe, stole my information from their system and is now using it to harass me. I had an appt yesterday with CeCe. She was 10 minutes late for my appt and then did a really awful job. My eyes were glued shut, she had to help me open them, as she was placing the lashes on, she kept pinching and pulling my lashes which made me flinch a lot. I told her it was hurting and then I got a little hit on the top of my head, all she said was oops. I was not going to complain further as I told her it was painful and she seemed to have understood that. I did not tip her as her work did not deserve one. Then about an hour after my appt was complete, I start getting all these crazy texts insulting me. Totally random and out of the blue. I asked if this is the lash girl and then all of a sudden her story switched. It went from insulting me to all of a sudden making up this whole story acting like she was from my hometown but using San Diego references....?? I engaged as I was trying to get more info from this random texter, she admits to being the lash girl. CeCe then proceeds to text me from another fake number, the next morning (today) with the knowledge that I didn't tip. I didnt give her this info. She used some type of service to generate a fake number to protect herself. The concerning part to me is how the manager, Kristen, is handling it. I told her the situation and requested to please keep all communication with me in writing as that is what the police and my family attorney suggested. I am being harassed by someone, why would I not ask what I should do with the people who would know best? Kristen then proceeds to say they will not speak with me in writing they will only communicate in writing with an attorney. This is a horrible way to handle things, Raquel. You have an employee who admitting to stealing your consumer's data and is using that data to harass them. +++EDITED TO COMMENT BACK TO OWNER+++ Hi Raquel, you are not being truthful. They do have access, check your cameras from the date she first did my lashes on. Good luck with having an employee who puts your business is such a bad position. All you can do it defend because it is your business, but you know what was done and how it was done by CeCe. This is not a normal part of my life which is why I am reacting so strongly to this. She admitted it was her as well as confirmed information only CeCe would have known. You were provided those texts. read more

I love walking into amazing lashes with all the cool stuff they have to offer. Its clean and their staffs are nice. It's been months since I've got my lashes done and finally I'm back with the amazing Liz as my artist. I love my lashes and how it feels so light and natural looking on my eyes. She did an awesome job and I highly recommend her when coming to this place. read more

Amazing Lash Studio - Lashes done by Artist Liz - Eyelash Service Near Me - San Diego, California

Went in for a lash lift and tint and left looking exactly the same way I arrived. Receptionist denied a refund for services and asked me to text pictures to a phone number. Haven't heard back. Image of my "lash lift". read more

Amazing Lash Studio - End result of my "lash lift" - Eyelash Service Near Me - San Diego, California

I love this salon! I especially like their master lash stylists. Definitely recommend.

I went to Sarah and she did an amazing job! Looks wonderfully natural and it was a very relaxing experience!

I have been coming to get my lashes done here for a year. They are amazing and I always get compliments on my lashes. This is the place I refer all my friends! You can't go wrong with these ladies read more