I've been seeing Anne for over a year. She's very professional, always on time, and quick too. My…read morelashes stay on for a long time and they always turn out great! I also appreciate that she listens to what I want and helps me decide what style will look best for my features. Her, and all the technicians there are kind and sweet.

Really disappointed with my experience here. I've had lash lifts many times before, and this was by…read morefar the worst experience. I wasn't told until I arrived that I couldn't get my lashes wet for minimum 48 hours or the perm would be ruined and that if that happened, they would not redo it and it would be 'my problem.' In my past experiences, I've always been told 24 hours is standard, and that light exposure to cold water shouldn't completely ruin the process. The technician was very adamant that any mistake would be on me. Policies like this should be clearly communicated at the time of booking, not sprung on clients once they've already arrived for their appointment. The overall vibe felt uncomfortable and passive-aggressive before the appointment even started, and the employee made it clear she didn't want to be there or do the service. I ultimately left because it felt like they didn't want to work with me at all. What made it even more frustrating is that I arranged childcare and structured my day around this appointment, only to feel like basic communication and customer service were lacking. If you're going to have strict rules and no flexibility, that's fine but be upfront about it and don't make clients feel like an inconvenience for expecting professionalism.

I initially visited Love Skin and Lash because I was curious about the cost of facials. During my…read morevisit, Kim encouraged me to do what was described as a "free consultation." However, I later learned that the consultation came with a $25 charge that would only be applied toward a future purchase, which was not clearly explained upfront. After the consultation, I was told that I needed the most expensive facial offered, along with multiple skincare products. Although I wasn't comfortable committing to the cost of the treatments, I felt pressured into purchasing products before leaving. I was also charged for a product that I did not receive at the time and was later told I would need to come back and pick up. After reviewing my purchases and realizing I was uncomfortable with the situation, I contacted Kim within a couple of weeks to request a refund. Since then, my texts and calls have gone unanswered. Prior to this, I had received frequent calls and messages encouraging me to book treatments and purchase products, so the lack of communication once I requested a refund has been disappointing. Based on my experience, I felt pressured into making purchases that I wasn't prepared to make, and I did not feel that pricing and policies were communicated transparently. I would encourage others to ask detailed questions, request itemized receipts, and carefully review any purchases before committing.

Got my brows laminated by Elizabeth - not only did I LOVE how my brows came out but I just…read moregenuinely enjoyed spending time with her ! She was such a joy. Back to my brows- she walked me through the whole process and even came up with a game plan to improve my next time !! (As far as growth and shape) She did exactly what I was looking for !

I am sooo picky with my brows, and have been looking for someone who will do a great job for the…read morepast few months since the person i always went to moved to another state. I did a walk in, and luckily had Maso do my brows and they look so so good! She didn't rush and took her time to do everything perfectly. She also has such a gentle touch and i didn't even feel any pain! Overall great experience and i will be booking all my eyebrow appointments with her from now on! I keep looking and admiring my brows in the mirror :)

Arvin was awesome . Hands down one of the best threaders in town. Do not hesitate to go see her…read morecraft!

Came here for my first lash lift ever and had a great experience. They were able to squeeze me in…read moresame day which was great! My lashes have held up great and I'd highly recommend to anyone thinking to get a lash lift. I've gotten so many compliments! Lots of parking which is also a plus!

If you are looking for the best of the best, Leona is the one. My daughter had been going to her…read morefor quite some time and her lashes always looked so amazing!! So I made an appointment with her and now I won't go to anyone else. I get so many compliments even from other lash artists! Even after 3 and sometimes 4 weeks the retention is incredible. Also Leona is the sweetest person, I love coming here and the salon is very nice and clean. I highly recommend Leona... make an appointment with her you won't be disappointed!

I have been going to Jessica for a couple years now and I think just by saying that proves that her…read morework is quality and her customer retention is high. Not only is she excellent at what she does, she's fair, personable, and just overall a great person. She cares about her clients and is passionate about her work and it definitely shows. My lashes are always amazing after seeing her.

The owner of Lashes Desire- Jessica N claims Yelp recognizes Lashes Desire to have 265 million…read morereviews on the platform. Yelp needs to verify this because only 69 reviews are posted. Is it authentic? Jessica rarely works there and doesn't appear to have many clients. I go to 2 businesses who sublease from Lashes Desire; they pay rent to help keep Jessica's failing business afloat. The sub lessees are professional and very sweet hardworking people. It is heartbreaking to witness Jessica abuses and bully them on a regular basis. Jessica installed a number lock in the front door so clients cannot freely enter the businesses. Hidden cameras were installed to spy on said sub lessees and their clients. Wi-fi was disconnected spitefully. Questionable rituals were performed after business hours. Recently, right before a record heatwave and a weather event, a lockbox was purposely installed on the thermostat to deny access to sub lessees . Soon after, Rancho Bernardo reached almost 100 degrees with oppressive humidity. The sub lessees and their clients, many of them seniors, by design, suffered. At 10am it was already 83 degrees. The temperature continued to climb in the afternoon. California indoor heat rules require employees to maintain indoor temperature at 82F or below to prevent heat-illnesses. Jessica was blatantly unreachable during this heat crisis despite many were suffering inside her business! On occasions when Jessica has a client and shows up to work, she'd abruptly slam open the front door and storm through the sublease tenants spaces; kicking and moving any furniture in her path. The loud slamming of objects continue into her own workspace till her client arrives. After that she would audibly bad mouth the sublease tenants then complained about her own unfortunate life. We are all terrified at her unstable and unpredictable behavior. Lashes Desire is run by a disturbed individual who designed a hostile working environment unpleasant for all. I would not recommend this business at all, not even as a Halloween experience.

I have never left a spa crying from embarrassment and frustration the way I did after my first…read moreexperience at this awful place. I came in for eyelash extensions ($82). I clearly explained that I wanted them as short as possible, with slightly longer lashes only at the corners for a soft cat-eye effect. Instead, everything was the same length and extremely long. The lashes were glued together, there was glue on top of my eyelid, and overall the service was very poor. You could also tell the quality of the materials was extremely cheap. I paid and went to my car to look at my lashes more closely, and I immediately decided to go back inside because I was very unhappy. By that point, I was already crying. I waited for the same technician and explained that the lashes were much longer than I asked for. Without asking what specifically I didn't like, she grabbed scissors and started cutting them in a half-circle shape. It looked ridiculous. I asked her to remove the extensions completely. While removing them, she complained to me, saying I had lied to her and that I made her lose money, and that she would have to charge me for the removal. That is an awful thing to say to a client who is already crying about the service she received. She didn't even remove all the glue from my natural lashes, and I went home with my real lashes still glued together. Meanwhile, the receptionist completely ignored me when I asked questions about a refund. I will never come back to this place. They damaged my lashes and still made me pay for it

$38 for a gel manicure - WILL NOT be back…read more Unfortunately, this manicure ended in multiple cut and bloody fingers and a failed redo, after the tech wanted to do a cat eye (since that was the design I came in with). I was going in for a solid color, but since the cat eye was the only option she presented to me, I went with it. THE ISSUE IS SHE DID NOT KNOW HOW TO DO THE CAT EYE...?? Why would she offer a cat eye if she did not know how to do a cat eye design? She pointed to the design with the magnet, indicating that was what it would look like - I agreed. She tried a couple designs to which I eventually agreed to the 2nd design. After she showed me the next nail, I told her I wanted the cat eye design to be consistent on each nail, and when she decided she couldn't do that, she started painting them sparkly red, no magnet design. This completely changed the vibe of the nail aesthetic. When I advocated for this not being what I initially agreed to, she was kind enough to switch to a solid gel polish (white). However when taking off the red cat eye polish, she left some of the red cat eye color behind and now there are remnants of red left on my white manicure. See images of manicure with leftover red. I said a few times (not just once) there was red leftover and she looked at the nail, filed the corners a little, and gave me back my hand, still with red polish on the sides. This is disappointing since she was kind and didn't give me a hard time about having to change the color. But the ignorance in the attention to detail and bad attempt at the cat eye culminated to the worst nail experience. Ideally, the redo manicure went closer to the cuticle line, but that is the least of the problems with this experience. 2 stars instead of 1 because the tech was still kind during the experience. I hope they do better for future clients.

Highly recommend. Been a reoccurring client for a year. She knows what I like and is amazing at…read morewhat she does. I always feel relaxed and comfortable when getting my lashes done :)

You will be obsessed! Jochael is the sweetest, and it's obvious she takes pride in and loves what…read moreshe does. I was having a bad day, and left there with gorgeous lashes and so happy. The studio is chic and comforting, perfect for a lash nap and a great conversation. She made sure she understood exactly what I wanted and explained everything to me. I have found my new lash place

I recommend My stylist Nourshin who is very friendly and she pays excellent attention to detail…read more She was patient and took the time to know what service I wanted such as hair color or the haircut I would like.

Very happy with my service, and how Nooshin was able to get what I wanted exactly the same way I…read morewanted, she delivered service Requested,with best quality. Thank you

Bree is truly exceptional at what she does! From the moment I stepped into her gorgeous and…read morespotless home studio, I felt completely at ease. The space is not only beautiful--it's so thoughtfully curated and clean, you instantly know you're in the hands of a true professional. Her knowledge of lash extensions is unmatched. She took the time to explain everything, asked all the right questions, and designed a set of lashes that perfectly suited my eye shape and features. I've never felt more beautiful or confident--all thanks to her! I literally wake up every day feeling put together and radiant without lifting a finger. Beyond her talent, Bree is just one of those rare souls who makes you feel seen and cared for. Our conversations during appointments are always heartfelt and genuine. I'm so grateful I found her, and I can't recommend her enough. If you want stunning lashes and a truly elevated experience, Bree is your girl!

Bree does beautiful lashes! I left the chair feeling like a better version of myself! She is very…read moreaccommodating and made me feel comfortable getting my lashes done for the first time. I wanted a more natural look so she gave me a hybrid which was perfect. I highly recommend!

Walked in here with 2 friends on a Saturday afternoon without a reservation and we were greeted by…read moreTai. They were pretty busy, but he was very sweet and managed to squeeze us in an hour later (reservations recommended!). I got a mani pedi, and this review is dedicated to the amazing nail tech who did my nails! Tracey was very attentive and made sure my nails looked exactly like the reference photo. She confirmed each step with me as she worked and adjusted all the details to my needs. She also took extreme care in prepping and shaping my nails. I'm not even from around the area and I would come back just for her! They also have a wide range of chrome and cat eye colors to choose from compared to a lot of other nail salons I've been to. My two friends were both very satisfied with their nails as well. In short, everyone here is professional and skilled at what they do. Communicate with them as they're working and they will build you the nails of your dreams!

Loved my experience here today! I called right when they opened and they were able to fit me in for…read morea tap gel fill manicure and gel classic pedicure. The massage chairs were super comfy, and they had the World Cup round of 16 game playing... off to a great start!! PLENTY of ample free parking, and in the same shopping center as Vons so I was able to get groceries after. Now onto the nails, Tracy did my manicure and was so detail oriented, thorough, and fun to chat with! My nails were *very* grown out when I came in, and she made sure to fix everything. I didn't catch the woman's name who did my pedicure, but it was super comfortable and looks great :) Feels very cute and clean inside, staff were all very welcoming and nice, and they have a wide array of colors too! Will definitely come back!