I really hate to do this because their cleaning is top-notch. Our home always looked amazing after their services, but we had to deal with an incident that forced us to no longer use Amazonia. This review isn't for their services. It's for causing us to lose our trust in them. A while back, our toilet was clogged. At first, I thought nothing of it. Maybe my wife or I accidentally clogged the toilet with too much toilet paper. It's happened before. No big deal. Just use the plunger to unclog it and all is good. But then, it started happening again a couple of weeks later. I asked my wife if she was clogging the toilet. She didn't think so, but maybe? I had the same thought. I didn't remember clogging anything. I remember the toilet completely flushing after using it, but I began to doubt myself, like maybe I did. Another couple of weeks go by, and our cleaners arrive like they always do every other week. It was then that I noticed that our toilet was again clogged. I started to put the pieces together. The toilet is always clogged after the cleaners come over. Maybe they are using too much paper or something that causes the toilet to clog. Fortunately, I was able to unclog each incident. But then, something else came to my attention. In our bathroom, next to our toilet, is a shelf with toilet paper rolls. On the shelf, we keep a Clorox toilet wand scrubber. It's the wand with the detachable scrubber that turns the water blue after cleaning. Well, I noticed we were missing some. I asked my wife if she was using them to clean the toilet. She said no. Neither was I. Why would we use them if we have cleaners who clean our toilets? So my first thought was, "Then the cleaners must be using the scrubbers." But my wife told me that the cleaners aren't supposed to use other products except their own. My wife was about to call Amazonia, but I told my wife, "Instead of calling them and accusing them of something we're not sure of, let's just wait. Next time the cleaners come over, if the toilet is clogged and we're missing a scrubber, because now there is only one left, then we know what's happening." So the morning came for the cleaners to stop by. I flushed the toilet to make sure it wasn't clogged. It wasn't. I made sure to double-check that there was one scrubber left next to the toilet. It was actually still in the plastic packaging wrapper that it originally came in. It was all good to go. Immediately, after the cleaners left, I went to flush the toilet and, guess what? The toilet was clogged, as expected. Also, the scrubber was gone. We had zero left. I tried so hard to unclog that toilet, but it wouldn't budge. Then, some time later, I thought, "We have three bathrooms in the house, and only one is clogged. That clogged toilet just so happens to have the scrubbers." I told my wife that we need to contact Amazonia because something wasn't adding up. We messaged Amazonia to tell them we believe the cleaners are using our scrubbers and flushing them down the toilet, causing it to become clogged. After messaging Amazonia, we get a reply. We were told that the cleaners would never use anyone else's products or tools except what belongs to Amazonia. Instead of trying to listen to us, Amazonia then put the blame on us, saying it was a problem with our toilet. That was a huge blow to us. Amazonia just couldn't believe that their employees could ever make mistakes, so they instead blamed us and our plumbing. Amazonia also told us that they spoke to one of the cleaners and they denied using our scrubber and flushing it down the toilet. But Amazonia was kind enough to send over one of their in-house plumbers. The plumber came over, and guess what he pulled out of the toilet? A Clorox toilet scrubber. It was such a relief to know that I was correct. We had hard evidence to prove that the cleaners were flushing the scrubbers down the toilet. I took a photo of the plumber holding the scrubber. The plumber messaged Amazonia to tell them what was found. We were expecting a follow-up message or phone call from Amazonia regarding the discovery, but never got one. A few days pass, and no message. No phone call. Monday rolls along and we message Amazonia. They deny everything. The cleaners also denied it. Somehow, a scrubber magically jumped out of a bag, into the toilet, and flushed itself down. After a few attempts to reason with them and to allow them to be honest with us, they still chose to deny everything. My wife and I felt insulted and gaslit. We weren't going to be mad at anyone, but we just wanted an honest answer. Couldn't get that, so we made the decision to part ways with Amazonia. Again, great quality service, but this incident ruined our relationship with them. It's too bad. If a customer believes something is wrong, the answer isn't to gaslight them or to just deny the situation. I would hope a company would do a thorough investigation, but they chose not to. read more

I would definitely recommend Amazonia Green Cleaning to anyone looking for a great housecleaning service. They send two cleaners each time who are fast, efficient, and do a great job cleaning our home. Plus, I love that they use green cleaning products, which are better for our environment and our health. Bonus: they fold the towels in our bathroom beautifully and style our toilet paper and kleenex boxes into fun shapes, just like in a fancy hotel! All of the booking happens online, which makes all of the pricing and services very transparent. The owner is also very responsive on text, which I appreciate. read more

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We reached out to find a new cleaning service through yelp and Amazonia had the best communication and great transparent pricing. We decided to go with them and are happy we did. They showed up right when the said they would, brought everything needed for a full deep clean, did a great job and were very efficient. We decided to make them our regular cleaners we liked it so much. Definitely recommend. read more

I needed move-in cleaning on the morning of our move before the movers arrived with our things. Abby was super responsive with the initial quote and follow-up questions in the days leading up to my move and on the morning of my move when I called to clarify some things. The cleaning itself was top-notch with no complaints. I would definitely use Amazonia's services again, and their responsiveness throughout the process is a huge part of it. read more

I was moving out of my apartment Labor Day Weekend and was stressing to find a service that was even available. They were so prompt with their reply and scheduled me for the next day! The workers were so meticulous and nice. They cleaned my apartment so well, it looked better than when I moved in!! They cleaned things I didn't even know could be cleaned! Truly an amazing job! read more