I am submitting a complaint regarding an incident at the European Wax Center located at 7575 Carson…read moreBlvd, Long Beach, CA 90808. I came into the store because I was attempting to make a waxing appointment. I had tried to schedule online, but the confirmation email was never received, so I walked in for assistance. While I was in the store attempting to make the appointment, my son urgently needed to use the restroom. He politely asked the front desk employee, but she refused and said it was "store policy" that only customers could use the restroom. I explained that I was in the process of becoming a paying customer and was actively trying to schedule an appointment. I asked if my son could please use the restroom while I completed the booking, but she continued to deny the request and said he could only use it after the appointment was made. When I asked for her name, she refused to provide it. I also asked for a manager and was told that no managers were on site. When I expressed that the situation felt discriminatory, the employee laughed. This experience was upsetting and unprofessional. I request a review of this incident and clarification of your policies.

Been coming here every 4-6 weeks for over 7 years so I'm a regular. I don't have a specific wax…read morespecialist but everyone has been great. Download the app to make booking and filling out forms a breeze. They're really good about reminding you prior to your appointment via phone call and text. Use code Phoebe90FB to save on your first appointment. They do waxing various body areas for men and women and now lash tints too. Oh and it's always clean and they keep it super chill temperature inside (like arctic!) for sanitation and wax purposes.

The service is always great. Good vibes. I'm not a pink girly but irs very cute and quaint.read more

Been a loyal customer of Wax Pink, for years. I highly recommend this business. And, my dog Lily…read morelikes joining me, when I go. Everyone that has helped me, has been very professional and friendly. I like the membership option, too.

I first started coming here in 2024 thanks to an ad on Groupon, and have become a regular since!…read more This location is located in an area called The Village which is very easy to miss as it's in a small area in off Lakewood Blvd and Carson St.. There's plenty of parking in front of the shops, but can easily fill up during peak hours--plan to come in early so you have ample time to park. Also, there's a 5 minute grace period where if you're late, you may lose your appointment or part of it. There's a variety of services offered from skincare to what they're known for, hair removal via sugaring. All staff are trained and certified for all services they provide and are the sweetest. They make you feel welcome and ensure you're comfortable from checking in to the end of the service. I've been getting a variety of sugaring services from multiple team members, and I've had great experiences with each of them. If you're looking to start your sugaring journey, I highly recommend this place!

After the traumatic experience of a wax I must admit I was not looking to wax anything for a…read morewhile.I've had some friends recommend this place and that along with a 20$ groupon deal brought me out to get "sugared" The place was cute. And clean I looked around. The front accessory shelf was dusty though. They offered me a drink wine, water . Tatum was my sugar lady, she was very informative and didn't make me feel uncomfortable at all. Honestly this sugaring mess still hurts. If waxing was a 10 sugaring is a 9 ! It's horrible all in all but I was told it gets easier lol . This place is a cute

Love this place. I have been coming here for about a year now. Ask for Jessica she's the best. One…read moreof my cousins referred me to this place and I'm grateful for that.

Jessica was the best ! It was my first time and she made me feel comfortable, which is super…read moreimportant and she tells you the differences on what you wanna do on your next appointment. Definitely will be coming back

I cannot recommend this place enough! The customer service is top-notch--everyone is so welcoming…read moreand professional from the moment you walk in. The wax technicians are absolutely amazing; they're skilled and make the entire experience as comfortable as possible. In terms of services, I always opt for the playboy bikini wax. I've been waxed by just about every gal in the shop and I would honestly recommend any one of them. The service is relatively quick (about 30 minutes). Time seems to fly by because the conversations are always a high point of the service. The gals at TAOW could teach gynecologists a thing or two about making a girl feel comfortable while being exposed. On top of that, the pricing is affordable, especially considering the high quality of the service. It's rare to find a business that offers both great value and such a personal touch. If you're looking for a waxing spot that truly cares about its clients and delivers outstanding results, this is the place to go! Don't forget to tip your waxer. After all, any service at The Art of Waxing is cheaper than therapy with results of instant gratification!

I wanted to take a chance on a new waxing place and I was surprised how terrible my experience…read moreactually was. I had to sit in the car and think about it before writing this. Waxer was nice, but you could tell she didn't want to be there and that the early morning appointment was an inconvenience to her. Constant yawning and saying it's too early to be here. Lacks professionalism. I left with wax, baby powder, and still portions of my leg with hair on it (like literally missed my whole inner thigh and outer thigh). I walked out of the room and told her I still had wax on me and she just apologized and didn't take me back into the room to remove it. Wax all over the trash bins, floors dirty, and baseboards with who knows what all over. To add onto that, when it was time for me to turn over on my stomach, there was still wax on my leg which ripped the paper lining I was laying on & I could see old blood stains on the cloth under. At that moment, I seriously should have walked out and left. I still left a tip but needs serious improvement as I expected more from a service that has 4.8 stars on Yelp. Avoid if you value cleanliness, etiquette, and overall have high expectations. Will be returning back to my previous waxer.

They are always such a friendly group! Always welcomed with a smile, a check in and great music!…read moreThey offer packages as well makes it convenient for when you just want to schedule and come back! Technician is great too, quick and always slays my brows!

I've been going to this location for awhile now. The location is always clean and the customer…read moreservice has always been pleasant. I've only gone to Brenda because once I find a good esthetician I try to stick with them! She's the sweetest! She makes you feel comfortable, she listens to what you want and I'm always pleased with the outcome! My only gripe is that I wish she worked more days! Hence why I only gave 4 instead of 5 stars. I believe she only works two days a week. I'd recommend this location and definitely recommend Brenda!

I have been going here for over 2 years! I was with Dawn and she moved out of state and I have…read morebeen going to Michelle for a year now! I love Michelle! She is awesome and so meticulous! The salon is super cute and it is conveniently located in Parkview Village Shops. There are plenty of street parking and a small parking lot specially for the Village Shops. Michelle's ease of scheduling is also a great way to book appointments. She is so funny and also very gentle. Did I mention she is awesome? I highly recommend anyone who wants the best service in sugaring to check her salon out!

If your in need of a sugar mama pls come see Maria She is…read moreso amazing and so Thorough @ Sugar shake

I came in for the first time and received sugaring services for half legs, Brazilian, and…read moreunderarms. Marta was so gentle and effective removing my 4-month hair growth! Her technique demonstrates that she's clearly experienced, plus she provides a clean and welcoming space for her services. I'm excited to have found my new regular sugarista!

Whether you're new to sugaring or discovered the magic of sugaring years ago, Marta is the best…read moreesthetician. She is welcoming, social, and attuned to your needs. She is detail oriented and thorough, making sure all hair is removed from the area. From the first session I had with her, she stood out from other estheticians. She provides great after-care tips to make sure your skin is taken care of between sugaring sessions. I highly recommend Marta for your sugaring needs.

Amazing First-Time Experience. Alma is the Best!…read more This was my very first Brazilian wax, so I was honestly a little nervous going in. Alma did such a great job making me feel comfortable right from the start! She was friendly, professional, and explained everything in a way that really put me at ease. She was also super flexible with scheduling. I wasn't sure if I'd get off work in time for my 6pm appointment, but she was kind enough to give me some extra time to confirm, which I really appreciated. The whole experience was quick, comfortable (as much as a wax can be!), and way less scary than I expected. Alma is amazing at what she does, and I'll definitely be coming back! Highly recommend her to anyone, especially first-timers.

I've been going here for over a decade!! And I will follow her wherever she goes! She is so quick…read moreand thorough on all of her waxes. Making/rescheduling/canceling appointments are easy due to the square app. Parking is never an issue.

Love the quality of the service here and the convenience for me because they're so close. They have…read morethe best price for the services they offer too, although sadly, I did notice their prices went up a little since I've been going here. I guess that's inevitable, but still a little cheaper than most waxing places in the area. Plus their space is nice and clean, the girls who work there are always so nice and attentive as well.

Very nervously booked appointment here, but Genesis was amazing as it was only my 2nd Brazilian (…read morelast one was 12 years ago) she was super friendly and made sure to make me feel as comfortable as possible lol the shop is super cute, clean and esthetically pleasant Will definitely return here and book with Genesis!