I only went looking for an alternative to uber & Lyft to save money during rush hour. My kid goes…read moreto school about a 15min drive from home, but no one is able to pick him up and he's too young to take the multiple busses it would take to get home. I used the YC mobile app & web app twice to get him a ride. Both times it said the driver would arrive in 4 mins--guess that's their default--but actually arrived in 15+ mins. When you book, they just tell you the ride is confirmed, but don't give you any information about the driver or how long it'll take for a few good long minutes. After a loooong wait, it says your driver is 4 mins away. The last time I booked with them, I watched the car on the app that had confirmed just sit, not move an inch, for probably 5 minutes solid. Geographically he was super close. Then for about 8 minutes he just inched along until he did finally reach the neighborhood. BUT, he whizzed right by the school and went down the street and just sat there. I called the service number 3 times-- it's just an automated machine. You can request to speak to the driver. Each of the three times I selected it, hoping to let him know that the school was behind him, it ring once and then hung up. After waiting for 16 minutes total for a car that was in the beginning had been like a 6-minute drive away, I cancelled the ride and ordered an uber for $8 more, which arrived in precisely 4 minutes.

Despite having a previously bad experience with Yellow Cab, I thought maybe they'd mended their…read moreways. So I gave them another so I booked a ride several days in advance of my scheduled clinic appointment. Today I'm waiting to hear from Yellow Cab that my ride's on the way or it's arrived. Nothing! I call and I'm told They don't yet have a driver for me but they're still looking! What!??? I find they've scheduled my ride's is scheduled to be at my home at 10:4am. The time I'm supposed to arrive at the clinic! Whomever I was talking to just kept repeating that my ride's for 10:45am. I hung up cursing. I get a call saying that cat # whatever is on the way. OK. Maybe this won't be too bad. Cab picks me up at approximately 10:37. On the way I see his meter running so I ask if I'm being charged for this ride? I most definitely am. So I'm being charged twice for the same ride! I'm totally and completely done with Yellow Cab!

I would give On Time Limo 10 stars if I could! I've used this service multiple times and will use…read moreno other. We were 3 traveling senior citizens with heavy luggage. Our driver wouldn't let us lift a finger. The vehicle was luxurious and pristine. When we needed transportation again, we received the same excellent service. The owner of the company is Isaiah. He has MANY repeat customers for good reason. I count myself among them!

Life saver! Booked this car service last min and was so glad I did! Our driver was friendly,…read morepatient and timely making sure we were picked up after a concert. The car was very nice and I enjoyed the playlist on the way home! 10/10

Dispatcher was not helpful and rushed me. Not friendly at night closer to 9pm when I calledread more

excellent company serving Montgomery County, not all cab companies, accept call n ride card, but…read moreorange taxi does.

I took a trip to Washington D.C with the family last week and we used this service. I greatly…read moreappreciate everything you guys did And showing me some extra places that we didn't know about, great drivers and very responsible. They are there when you need them at anytime, Thank You very much

We arrived early morning from Union Station , the driver was very professional and extremely…read moreaccommodating. I would recommend them again.

First all of let me say, I agree with most of the other reviewers, Diamond Cab sucks. It's not the…read moredrivers it's the dispatchers. They are rude and have no concept of customer service. I now usually start off with calling Yellow Cab. Diamond is the next one I call because I know their numbers. I once waited 3 hours for a Diamond cab. Every time I called the dispatcher said the cab was on the way and would be there in 5 minutes. On holidays it's easier to get Diamond Cab than Yellow Cab. I also found a driver who gave me his personal number. He only works weekends. When I need a cab I just call him a few hours in advance and make an appointment for pickup. I can't deal with the Diamond dispatchers they will ruin your day, your attitude, your whole disposition.

I have used Diamond van for 35 years. I have had not only reliable service but excellent thoughtful…read moredrivers. Their dispatch has always been very helpful as well.

I had an exceptional driver from Holiday. I was visiting DC from San Francisco and accidentally…read moreleft my suitcase in his car and he found my address and contacted my apartment company to track me down. The cab driver (Ahmed Ahmed) was worried because I had jewelry and other valuables in my suitcase. He was SO professional and kind and went above and beyond. What a great employee!!

Taxi Service is the best transportation service in the area. My mother, who is in her 80s, has had…read morean outstanding, value-added experience with this local ride service. She used them for transportation to and from the airport and found them to be extremely professional, safe, trustworthy, and accommodating. They even went above and beyond by carrying her suitcase downstairs and into the house when asked. Truly amazing people--reliable and our go-to choice for transportation.

To reiterate; if you want fast, dependable, courteous, friendly, professional taxi service, do…read moreyourself a huge favor and call Mesfin taxi service! I have been using this taxi service for years, have never, ever had a problem. Service is always great, taxi is always spotless, and Mesfin takes extra care of us senior/special needs riders. Absolutely number one taxi service!!!

stay away from barwood. period. Dispatchers Not to be trusted to know how to schedule the correct…read morevehicle. Huge difference between a wheelchair cab and a sedan car. Trip out was scheduled for a wheelchair van. Open ended as return time know to me. I called to schedule return trip. They sent out a sedan. Dispatcher sent out a sedan! my dad and I have now been waiting over 2 hours since first waiting for the wrong vehicle and now waiting on the correct vehicle for a wheelchair. My dad is elderly and the lobby is breezy. It is cold and rainy. It has now become a health issue. I'm calling the main office tomorrow to get my money back from the return trip. And filing a formal complaint.

Barwood taxi is always on time, I have used them many many many times in the past from 15900 Indian…read moreHills Terrace, Derwood MD 20855, to 199H East Montgomery Avenue, Rockville MD 20850, and they never delay, If I never joke around with this company, this company never joke around with me, because I am not playing a game with them, even when I use Call n ride, a lot of taxi drivers, ask me to take the bus 59, 55, Q6, and etc, since Taxis are for emergencys only, leg injury, arm injury, bad weather, or specific permission, second, If I am in a hurry, all that i have to do is call their Dispatch team on the phone(301)-984-1900, tell them my location, phone number, address, and where, drop off location, and etc, and they will send me a taxi as soon as possible, since their reliability is excellent, I never have to complain to the county about Barwood, Third, after I book a taxi with them, I have something called an confirmaiton number, from their dispatch team, written down on paper, however, Barwood knows, it, since I meet nice dispatchers all the time, instead of mean ones, and they never forget to inform me for any delays, which is usually on the phone, Next, Barwood always have a ton of cars, in their fleet, since i do not need an SUV or a minivan every time, it is based on passenger, and the customers needs, I am not on wheelchair, or have more then 1 passenger, so a car is enough, since it saves on time, money and gas. Finally, their taxi drivers, have excellent customer service skills, I always have to greet the taxi driver, by stating , How are you doing today? whenever, I enter the taxi cab, or else no driver would take me, which makes the county lose money as well, so remember the greeting is very important, and some taxi drivers, love to have a conversation with me, I would do it back to them, since we have nothing to do in the taxi.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.