We used Port Taxi after a wedding this past weekend (we lived 6 miles down the road), and when they…read morepulled up, the driver was in her own personal vehicle. She explained during the ride that they were down a cab so she was driving her own vehicle. There was no meter, and no price estimate given to us. She struggled with her Google Maps for awhile and we started to feel like this was not a professional operation. Then during the drive, she started telling us about how Port Taxi saved some girls from being price gouged recently. When I mentioned that Uber had tried to charge us $75 to go the 6 miles home, she said quietly, "Well, this is $77." I was floored. $77 to go 6 miles? How is that calculated if there is no meter? I would not trust them without an upfront estimate. My guess is they look at whatever Uber is charging during surge times and match that. There needs to be more regulation on taxis because people are getting taken advantage of.

Knew I had an appt. at AJH. Called Port taxi to see if they covered my area. Mike was pleasant,…read moreanswered my questions. When I called after I was done Mike said they were short drivers and would be 2 hrs +/-. A little while later I get a callback saying I will have a ride in 15 - 20 minutes. Got back home at a fair price. Thank you.

The driver is always curtious and professional when driving me to the airport. GoGreen Cab has…read moreexcellent cab service. Won't go with any other taxi service. Keep up the great customer service.

Driver on time and regular communication kept going at all phases of the reservation and before the…read moretrip.

I only went looking for an alternative to uber & Lyft to save money during rush hour. My kid goes…read moreto school about a 15min drive from home, but no one is able to pick him up and he's too young to take the multiple busses it would take to get home. I used the YC mobile app & web app twice to get him a ride. Both times it said the driver would arrive in 4 mins--guess that's their default--but actually arrived in 15+ mins. When you book, they just tell you the ride is confirmed, but don't give you any information about the driver or how long it'll take for a few good long minutes. After a loooong wait, it says your driver is 4 mins away. The last time I booked with them, I watched the car on the app that had confirmed just sit, not move an inch, for probably 5 minutes solid. Geographically he was super close. Then for about 8 minutes he just inched along until he did finally reach the neighborhood. BUT, he whizzed right by the school and went down the street and just sat there. I called the service number 3 times-- it's just an automated machine. You can request to speak to the driver. Each of the three times I selected it, hoping to let him know that the school was behind him, it ring once and then hung up. After waiting for 16 minutes total for a car that was in the beginning had been like a 6-minute drive away, I cancelled the ride and ordered an uber for $8 more, which arrived in precisely 4 minutes.

Despite having a previously bad experience with Yellow Cab, I thought maybe they'd mended their…read moreways. So I gave them another so I booked a ride several days in advance of my scheduled clinic appointment. Today I'm waiting to hear from Yellow Cab that my ride's on the way or it's arrived. Nothing! I call and I'm told They don't yet have a driver for me but they're still looking! What!??? I find they've scheduled my ride's is scheduled to be at my home at 10:4am. The time I'm supposed to arrive at the clinic! Whomever I was talking to just kept repeating that my ride's for 10:45am. I hung up cursing. I get a call saying that cat # whatever is on the way. OK. Maybe this won't be too bad. Cab picks me up at approximately 10:37. On the way I see his meter running so I ask if I'm being charged for this ride? I most definitely am. So I'm being charged twice for the same ride! I'm totally and completely done with Yellow Cab!

Lyft's map service over rides addresses I put in. I've used Lyft due to an injury for past 6 weeks…read more Half the time, the driver has gone to the wrong place. The phone number on the website is not customer service; it's gift cards

Drivers who's ability to understand English can struggle with GPS and communication with customers…read more We had a lady driver tell me, when I called, she was where the GPS said was the pickup spot. We stood at the front door of the hotel being told the driver could cancel after a 5 minutes wait and keep $3. Other drivers had no problem finding us. I know of no customer service service to resolve a problem.

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.

Picked up and dropped off on time. Vehicles were clean. Really nice and safe drivers. Definitely…read morewill be using them again in the future and recommend to others.

I would give On Time Limo 10 stars if I could! I've used this service multiple times and will use…read moreno other. We were 3 traveling senior citizens with heavy luggage. Our driver wouldn't let us lift a finger. The vehicle was luxurious and pristine. When we needed transportation again, we received the same excellent service. The owner of the company is Isaiah. He has MANY repeat customers for good reason. I count myself among them!

The Ubers I've rode with here in Washington DC have been very nice people and ho are quick to out…read moredestination.

Uber abandoned me at the airport and the app broke down. I scheduled a ride from the airport to my…read moreapartment A DAY BEFORE. I got off the plane to find my Uber driver 40 minutes away. I called him and he had no explanation except "Call Uber". BEYOND UNACCEPTABLE. I was unable to cancel the ride for another because your app thought my ride was "in progres" AND it wouldn't let me log in to make a phone call through the app or get help. Over and over again for an hour I tried to get help from Uber and couldn't reach a SINGLE PERSON. When I finally did--all they could do was charge me $30 for the trip you forced me to cancel THAT SHOULD HAVE BEEN THERE WHEN I ARRIVED and then charge me $78 for a new ride--$30 MORE THAN THE RIDE I HAD SCHEDULED. I've now paid $100 to wait an hour to get home when I should've paid $40 to not have to wait at all. They stole money from me, failed to help me when they left me stranded at the airport, finally *did* connect me with an agent only to charge me more than double for all the difficulty, and then made it impossibly difficult to even ASK for a refund--because there's no phone service for customer support. Just their circular AI and a series of multiple choice options THAT DO NOT COVER ALL POSSIBLE PROBLEMS. They're obviously trying very hard to take ZERO responsibility for your failures. So please know that I will NEVER use UBER again. I'm so done with them that I'm copy-pasting this review anywhere else that I can and giving them as many 1-star ratings as humanly possible.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

This was a perfect experience. Service was impeccable - doors held open for me, happily stopped…read morewhen I needed to pee, asked me if I minded if he took off his super formal jacket because he was hot... no, of course I don't mind, but it's weird/unusual/nice to be treated with such respect and politeness. Such a sweetheart and so professional. He drove very safely, was punctual, the whole nine yards. I received a text from the main office to alert me when he had arrived and a prompt response when I asked what type of car he was in to locate him. I highly recommend!

My daughter was graduating from GMU and I am not from the area. However I knew that my family would…read moreall be there and to keep things as uncomplicated for my daughter's graduation day I wanted to search for transportation services for that special day. I tried Google and yep of course to look up and research different companies in the area that would service the DMV. Needless to say DCPath kept coming up and so I reached out to see if this would be an option for our special event. I sent them an email with some specifics and received a quote immediately. The company communicated effectively the plan of action for the special day for my daughter and my family. They also made sure everything was broken down and explain as far as terms and conditions. On the day of services are driver arrived 15 minutes early and advised via text that they were outside waiting. When we came out the driver was very cordial and also helpful in getting everything that we needed for the entire day loaded into the sprinter that we rented. The sprinter was very clean and up-to-date. Once we were all loaded into the sprinter the driver got us to the arena very safely and early. During the day we went to several stops before returning home later that night. The entire day was absolutely perfect thanks to DC path and our driver. The driver called and communicated all day long during different drop offs and activities that the family had throughout the day. The Google and your reviews really don't do DC path Justice as they definitely deserve a 10-star rating for providing great customer service, effective communication, excellent vehicle options, and pricing. Whether you are just looking for a ride to the airport or special events DC path is the way to go! Mastewal our driver was absolutely great. I want to thank them for making a crazy and hectic day so enjoyable!!