First thing I did call for a last minute appointment I understand that. Second thing, the groomer…read moreclaimed that my dog was so full of mats that all he could do was shave off all of his hair. I didn't know any better for one but two if he didn't shave off the dog's hair he was going to charge me $65 for a wash and dry. But as far as the dog goes...he is shaved to the skin. There is absolutely no way that he was that bad. He gets a bath every week and brushed regularly. My dog now looks like a rat and is absolutely miserable scratching everything. He has razor burn all over his undercarriage and backside and not to mention, when he was shaved it's not even at all. It's wavy and has long and short spots all over the place. And on top of that he doesn't even smell like he has been bathed. I wouldn't recommend this company to anyone!

Very poor customer service. I tried contacting them several times via phone,email and text and they…read morenever responded. in. my opinion good customer service is everything in a successful business I

Our 85lb fur baby doesn't have a mean bone in his body, but it takes 3 to 4 staff to get his nails…read moretrimmed. They are experienced and complete the task without causing him any harm. Amazing feat, considering he is bucking the system the entire time.

Great place & people. Very knowledgeable and skilled groomers. My little dog has never been happier…read moreabout her spa day going to KC's. Other groomers, my little buddy would shake and be scared before and after her grooming experience. Cory, the owner, takes pride in taking care of all her customers and their furry family member. Highly recommend and trust using KC's.

My dog absolutely loves coming here. the best grooming spot I she has ever been too. She always…read morecomes back from her spa day beautifu!

From the owner: Muddy Paws Spa offers a professional pet grooming experience with attention to detail and a loving…read moretouch. We offer full grooms, baths, de-shedding treatments, nail buffing and more!

We are so very happy with the way Kim groomed our miniature schnauzer and the way she treated her…read more Belle looks great was not stressed when we picked her up. We would highly recommend Kim and her husband. It is a distance for us to travel but well worth it.

From the owner: Professional dog groomingread more

Our dog loves it here but you can never get in for daycare or boarding. It is clean and the…read morepeople are pleasant. We have failed getting in even calling a week or two in advance for daycare.

We had to find boarding for our 3 dogs in short order as we had a family emergency out of town…read more None of the dogs had ever been boarded before so we were a little nervous on how they would do. We checked out Kritter Kare's Howliday Inn and a few other places near us on a Tuesday and the dogs had to be boarded starting Wednesday. We choose to use the Howliday Inn and I'm glad we did. The facility is clean, modern and welcoming. The 3 staff members we interacted with with were friendly, knowledgeable and professional. There is a large inside common area for the doggy day care and at least 3 outside play yards. I was shown two boarding areas and we were able to keep our 3 dogs together in one area which really seemed to help with any anxiousness they had about the new and unexpected situation. They were super accommodating to our needs of a very early drop off and a very late pick up due to the last-minute out of town travel. They communicated with me after the drop-off, providing updates and even pics on how the dogs were doing. The rates were fair/comparable and communicated up-front . The short story is the dogs were well taken care of and seemed to have a good time. I certainly recommend this business and will use it again if we need to board any or all of our dogs again. BTW - they also offer day sitting/playtime and additional services that can be performed while your dog is boarded such as grooming and nail care. Thanks to Jen and her staff for helping out in a hectic time and we're so happy that everything worked out great for the dogs.

Do not take your pet their my cat lost his eye beautiful Persian cat…read more They butchered him. The vet said he was manhandled and had a scratch on his cornea. Brought him home again from another vet trip.... Minus one eye.

I had a very good experience with this groomer. I took my cat, a very fluffy Himalayan, for a…read moregrooming and it was $50--definitely the cheapest in town. They were nice and did a really solid job, kitty loved his haircut!

Fantastic with more than fair pricing! Our little Pickles is quite the challenge for most groomers…read morewe have visited. She was able to provide him with a full groom, fantastic hair cut and an adorable bow she HANDMADE for him. I'm saddened that we no longer live in the area because she's the best around! Your fur baby will be in such good hands here.

Emily is the best groomer! She's caring, compassionate, and knowledgeable! She always does a…read morephenomenal job on my fur babies! 10/10 I highly recommend!

I really appreciate the quickness I got in for help with my pet bird. Got help and my bird is…read moreregaining his health slowly with some antibiotics. I was pleased with staff and services. Finding avian vet help is rare and I am glad we have one in the S. IL area who can be of serivce.​

one of the rudest vet offices I've ever been to. The staff was not patient or kind or of any sort…read moreof quality and treated my animal like a nuisance rather than an animal that needed help. The office itself is not taken care of; it looks and smells like it hasn't been cleaned in ages. I would not recommend this vet at all.

It was my first grooming experience with a puppy. They were very focused on what I wanted and the…read morepuppies needs and preferences as well. The rate was what brought me to this groomer, they offer a puppy cut discount which was awesome. The experience itself as a human was seamless and easy. They just texted me when they were finished! When I picked up the boys they were their happy peppy selves didn't seem to be scared or traumatized of any nature. Will be coming back in the future!

It has been several years since we started coming here, and we still love it! Jill knows how to…read moremake Millie perfectly snatched and feminine looking, I have very specific instructions on her haircut and Jill always nails it! Millie's haircut has evolved over the years, and her personal style now involves a pompadour, long eyelashes and ears, and a snatched jawline :D

Profesional grooming in a relaxed setting. Prices are very reasonable. Always very pleased…read more A must try

Always satisfied with the results Dogs are happy…read more Economical Nice shop Great groomers