I've been a loyal customer at Carrousel Cleaners for years, regularly bringing in large amounts of…read moreclothing for cleaning. Recently, I brought in a big order worth nearly $400, which included an expensive cashmere shirt that cost me over a couple hundred dollars. When I went to pick everything up, the shirt was missing. I flagged it right away, but they claimed it never came into the system and wasn't on the camera footage--so that was that. They offered nothing to make it right. No credit, no apology, no effort to find a resolution--just a cold "tough luck." The woman at the front desk was incredibly rude and essentially accused me of never bringing it in. I've never been treated like this before, especially as a long-term customer. Yes, mistakes happen. But how a business handles those mistakes says everything. Sadly, Carrousel Cleaners showed me they don't value their customers or take accountability. I won't be going back.

After years of wear and tear, I had to get my favorite parka cleaned. I didn't know where to go, as…read morethis item that has kept me warm and dry in this lovely Vancouver climate, had to be given some TLC. I took it to this place. I'm glad I did. Now I take all my dry cleaning there. They get the job done. If you're not sure. Just ask them.

$109 to dry clean a quilt! Quite exorbitant. Expensive…read moreservices! Try A-Astar dry cleaning.. 1/2 price.

Expensive but excellent. I had some tailoring done. When they made a mistake, they had no problem…read morefixing it.

Extraordinarily helpful staff who assisted getting change, detergent, and machines on short noticeread more

I needed to do laundry but hotel's laundry service was pricey. When I was checking into Hyatt…read moreRegency, the valet guy told me about this place. I tried to call earlier but no one picked up. I took a chance and came! So glad they were opened on Christmas Eve. They will open until 4pm. Wash takes 25 mins and 38 mins to dry. Total about $12.60 CAD. Make sure to put a timer so you know when to pull out or claim your laundry. Though it was coin laundry, you can ApplePay and they will give you the necessary coins, $1 CAD for detergent, etc. The staff was very friendly and helpful. They were a lifesaver, otherwise I would need to rewear some of the dirty clothes! Parking: Private lot Payment accepted ApplePay exchange for coins or coins only

Absolutely the best!! I've been a customer for more than 6 years, and I have no complaints…read more I am an entertainter and professional performer. I have brought wardrobe, costumes, jackets - leathers, silks, football jerseys, alterations... YOU NAME IT! they've always gotten the job done. I have no complaints, just compliments. -real nice people. I highly recommend.

From the owner: Dry Cleaning, Shirt Laundry, Drapery, Wedding Gowns, Alterations and Taporing, and Rugs.read more

Great service with a smile. Prompt and perfect quality of cleaning. I will not go anywhere else…read moreand I feel loyal to this place!!! Rhonda

He's got a $1.99 special going for Men's shirts. My other cleaner charges (randomly) between $2.75…read moreand $4.50 for depending on who is on duty that day, whether it's sunny or not and if the resident cat is sleeping or missing. I like to know that it's two bucks a shirt, no matter what shirt it is. Metal rivets, funny buttons, double collar. $2. So now I get my shirts laundered more often, and I bring them all down. Just took in 7 shirts. I remember seeing a dry cleaner in the US who charges $2 per item. Let's bring that consumer friendly pricing in to Canada!

I recently found May's Fashions via the Yelp app. It is walking distance to my work, and just a…read moreminor detour on my way home. I have taken two articles of clothing in for repairs recently here and have been very impressed by her work. The first was a pair of Lululemon shorts that I had been quoted $12 elsewhere for a new button and clasp. Yet another shop told me they couldn't do it at all. May quoted me $3-$4 and with a turnaround of a few days, which was perfect for my needs. The work looked great upon pickup! My second article was a button up-shirt that had a similar issue. Again, the work looks great and the price was excellent. Parking is strictly metered in the area, though there are some parking garages in the vicinity as well. A number of buses go by here, and it's only a block or two from Cartem's if that tickles your fancy! I would consider this place to be a hidden gem. The ladies that work here are nice to work with, have a very reasonable turn around and most importantly do excellent work. Highly recommended!

May is so awesome. Very affordable for alterations and very good work. On top of that she is so…read moresweet! I wish I found her earlier, and I hope her business stays around for a long time.

I needed dry-cleaning for my winter coats to wear this year as well my brother had some suits to…read moredry-clean. I was thrilled to know they are do pick up and delivery which I opted to due to COVID-19. I have an expensive black down coat that I had dry-cleaned in the past with another cleaner company and the black never looked the same (duller). I was shocked the black is back after dry-cleaning with West Blvd Cleaners, not dull at all! I also had 2 more coats and they came back looking brand new. I do love the notes they put on the receipt e.g. "belt - stains when received will do our best." I made me remember that belt was exposed to the elements after opening the car door, I realized my belt was hanging outside for the ride in the rain (doh!) Stain is now gone. The pricing is a tad higher than I expected but I am ok with it has the quality of dry cleaning is bar none.

I dropped off a few pieces of clothing. Small stains.m. It was a wind breaker not even like a full…read moreon jacket. It was 4 pieces of clothing for 150 dollars. I didn't argue. Avoid this place. Also they didn't even get the stain out. They still charged me full price.

I have my sweaters and shirts cleaned here often, they do a great job, the turnaround time is good…read moreand the prices are reasonable. The owner truly cares about the customers.

Great, affordable dry cleaning. I was a BusyBee customer before they went out of business and tried…read moreCarousel before finding out that they charge 2-3 times more than Malkin Cleaners. Malkin's service was friendly and professional.

They always lock the door without a notice on the door of the staff's absence. This means the…read morecustomers had to wait outside the door for the staff inside to come and open the door. Then she went back to inside immediately right after she unlocked the door while she saw us walking towards the door. She could have held the door for us since we were her customers. That just means they do not care about customers. I asked the employee if they were busy and she said they were not busy. But we needed to wait for three or four days just to dry clean one item, for which she said, "I'm so sorry" but I think she was not truly sorry because when we said, "Have a good day" to her, she said, "Uh-ha" while looking at the floor. No employee would respond to a customer that way; she is just too arrogant. Also, she asked us for our surname to write it on the receipt. Then she asked us if we were in the system and she had our name wrong in the system. Her careless attitude made me hesitate to return.

they send everything out. prices change on pick up…read more they burnt a silk white shirt.