The theater was huge. The screen was so big it was almost IMAX size. It was quite comfortable. I don't know if this is typical, but I was very disgusted about the state of the ladies room. I'll spare you the gory details, but suffice it to say, you might as well go to the nearest john at a Speedway. It will probably be cleaner. read more

Terrible experience! I went with my family yesterday evening to see the Kong vs Godzilla movie. I had purchased three tickets for my daughter, my wife and myself earlier in the day. Later, as we left home, my daughter's friend also wanted to come with us. So I went and purchased one ticket for her just before showtime. Nobody asked to check my other tickets purchased earlier. I had stopped to purchase drinks and popcorn so was outside the theater for quite a while but no one came up to me to ask anything during that time. When I returned to my seat, however, the manager of the theater, the guy who sold me the one ticket for my daughter's friend and a security guy ganged up on me inside the theater, asked me to follow them out and insinuated that I only purchased one ticket and let the other members of my family go in without purchasing their tickets. When I went inside, fetched the tickets I purchased earlier and showed them, they started mumbling among themselves and left with their tails tucked between their legs. Not once did I receive an apology from anyone! What a horrible way to treat your customers! Shame on you, AMC! read more

Popcorn sucked, dirty place everywhere (bathrooms, entrance, theater) , felt unsafe as well. Will not return.

The most expensive theater has the least comfortable seats. Don't plan to return. $10 for a child's matinee ticket? Seriously?!

About as good as it gets! The theatre is always very clean both inside and outside the room your movie is showing in. They have plenty of food and drink options, along with a arcade full of games. There is hardly ever a wait to get tickets because the people working the registers are so good at what they do. It is really nice for a regular movie theatre and I have never had an issue going here. They are also very respectful to teenagers when they come in with friends which is highly appreciated, because workers at a lot of people tend to annoyingly follow them, because they think they are going to do something to cause trouble. I'm not saying there aren't other teens like that, but it's nice to not always need to be watched or receive attitude from workers because we are stereotyped. :) read more

We went there today for the first time during the pandemic. The theatre was disgusting; seats were dirty, floors dirty, trash cans overflowing with garbage, etc. It seems no one cleaned for days. We will definitely not go back. I did share with concerns with the management. read more

Movie starts at 1pm.... it's 1:20pm. Already let staff know and NOTHING thanks!!! Now will be late. Oh... movie started then stopped and were still sitting here with a frozen screen read more

AMC Naperville 16 - Blank screen - Cinema Near Me - Naperville, Illinois

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So the AMC SHOWPLACE NAPERVILLE 16 movie theatre in Naperville had technical difficulties yesterday and couldn't show one of their movies. We were told to call and they would refund our money. Today the manager refuses to refund a ticket "the next day" even though they didn't show the movie! Truth is he didn't even know they were showing that one day movie. Clearly a clueless manager. I am currently disputing the charge card purchase since they never showed me a movie. I am told that it could take a while to resolve the dispute. We'll see what happens with that. PLEASE DON'T PATRONIZE AMC THEATRE IN NAPERVILLE!!!!! Find another theatre and please share this! #AMCTHEATRECROOKS! read more

Dirty theaters, even in their IMAX versions. $35 dollars for two tickets in their stained 10 year old seats. Not a quality experience for what I paid. read more

Roses are red, Violets are blue, This theater is legit And the popcorn is too! Large screens for viewing, And comfy seats too, I love coming here To see a movie with my boo! What more can a gal need For her movie theater pleasure? Well candy and popcorn of course! (For good measure) I highly suggest this AMC movie, It's clean and convenient And totally groovy. So go online and purchase your ticket, They play all the new movies and You won't want to miss it! read more

My first visit to Showplace 16 left me relatively apathetic. My brothers and I went to a morning matinee of Toy Story 3, and the movie screen's visuals stopped working once the previews started. I saw a bunch of moms get up, one by one, presumably to let an employee know that there was a problem, but nothing was done for a good fifteen minutes. My brother went to get popcorn and asked an employee if the staff was aware that our theatre was experiencing technical difficulties - "Uh, I don't know. I think so? I don't know." Gee, thanks for your help, kid. We still had a dark screen when the movie actually started, and this is when an employee came in to tell us we'd all have to switch theatres. We go to another, smaller theatre, and as a result, the top and bottom of the film didn't fit on the screen. This wouldn't ordinarily be a big deal, except there were subtitles at one point, and the bottom of them got cut off. After a subpar experience like this one, you'd expect a manager to offer free movie passes, concession vouchers, something? Nope. Not a thing. So weak, guys. This will be my last choice venue from now on. read more

I love, love, LOVE this AMC. AMCs are my favorite to begin with, but this one is the best! You know what the trick to a great film experience is? Coming at really off hours. I don't know if my review is as valid since I'm always coming on Sunday or weekdays after 8pm, but it seems to work. It's usually just myself and a couple other patrons. The staff doesn't seem all flustered and they are quite friendly. I can show up ten minutes befor a show, get my tickets, get my snacks and find primo seating. The whole thing is only made better by the fact that I'm in the AMC Stubs program, which means I often times get discounted tickets, I can order tickets online without the convenience fee, and I'm able to upgrade concessions for free! read more

This has always been our 'go to' theater. May be a little pricey but I guess that's to be expected at almost an theater if you want to see a new release. Always clean and I've always came across friendly employees there. read more

AMC Naperville 16 - Cinema Near Me - Naperville, Illinois

My opinion that this is the worst run theatre in the tri-county area (DuPage,Will,Kendall) has been reinforced with 5000 psi concrete. This place is a joke! I would not have patronized it again if not for the fact that it was the only theatre in the area that was showing our chosen flick after 5:00 p.m. The theatres are absolutely disgusting. When we entered the theatre in which "Mars Needs Moms" was playing, my 4 year old daughter immediately commented on the foul stench - I guess foul and stench is redundant, but you get the idea. Additionally, there was some species of moth flitting about en masse. I hope they weren't clothes moths. And there is just a general grossness that permeates every aspect of the place-the seats are gross, the floors are gross, and the soda is gross (and more expensive than Frankincense and myrrh). Our show was advertised with a start time of 7:10 p.m., and guess what folks, the movie started at 7:35. Few things irritate me more. Finally, this place is insanely expensive. An adult and a child ticket, two small soft drinks, a package of twizzlers, and a small popcorn set me back to the tune of almost $40. AMC Regal at Cantarra is 100 times better. read more

Back before AMC bought out Kerasotes, I used to sneak down 95th Street after visiting the library and getting a workout at the YMCA. The cinema anchors the newer mall complex at 95th Street and IL-59, which contains a host of restaurants and salons. It's impossible to miss when the marquee-style entrance is lit up and cars are making a huge area of congestion at the main intersection. Kerasotes won me over with inexpensive matinees, decent teenaged employees, and a clean theatre most times. New theatres still retain that glimmer of freshness and the tidy setup inside the huge lobby means you aren't piled up with four hundred other souls eager to see a new release on opening weekend. Finding parking became more difficult as more Aurorans and Napervillains and Plainfielders gave up on the massive AMC 30 complex or pipsqueak venues for something nicer. But it's still never that far a walk. Why bother with the snack and concession stands when you have a host of places at your doorstep outside? You can't bring in a milkshake from Johnny Rocket's or dessert from Mimi's Cafe, but dine ahead of time or visit Jewel-Osco for some much cheaper snacks. I don't bother with popcorn or overpriced candy bars. The seats are comfortable, though the Emagine cinemas in Michigan take the cake for cushiest seats in a chain I've found in the Midwest. All the amenities you can expect from a modern cinema are present, ranging from fairly generous aisles to a stadium style slant that means getting in and out without blocking someone's field of view is reduced. The staff are efficient at ticketing, checking said tickets, and seating. I rarely have to wait for long because a cleaning staff in a theatre gets sidetracked by whatever devours them. Maybe looking for lost change in the seats. All in all, they get points for being friendly and relaxed, happy to smile, and actually enjoying their jobs. But the higher rating I'd give is smacked because the AMC takeover reduced some of the charm of Kerasotes and enforced high ticket prices. The product and location haven't changed. Why am I spending $11 for an evening ticket? Matinees are still a better deal but I miss the $5 movie deals they used to have, especially because they rewarded showing up earlier on a weekend. Their times also no longer fill in the gaps between Bolingbrook's cinema and the giant AMC in Warrenville. read more

This is my favorite family movie place in the area, it's always clean, friendly staff, IMAX 3D, tons of parking spaces, but the food menu is not the best compared to other places, the seats don't recline...however it's a good movie theater. read more

AMC Naperville 16 - Cinema Near Me - Naperville, Illinois

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I expected better from an AMC, especially being in Naperville. AMC should've sold this location and kept Cantera. What is with all the bugs?! Nasty. No thank you! Seriously, the bugs in this theatre were scarier than the movie we went to see (The Thing). Counted 5 flying around during the movie. 2 looked like moths. Being around bugs makes me itchy and I couldn't concentrate on the movie. Also, I don't know what time of day the other reviewers are going, but on a Sunday night, our tix would've been $10 each if we hadn't gotten discounts from Johnny Rockets across the parking lot. read more

Love this theatre, there is one by my house but it's a Cinemark and I hate how it's so run down and grungy. However Showplace is awesome with many screens and a decent sized IMAX theatre. The show regular, digital, Real3D and even IMAX3D so it's a good place to find what you want. The place also has reclining seats which is always a plus in my book. :) read more

Extremely rude mangers and staff. The Names of two rudest staff are Gus (male) and Bri (female)

I have been to this location many times. I went in to watch Aladdin after not coming here for a few months. I could not believe how dirty it was. From the concession stand, to the bathrooms, the outside of the theatre and the inside. The inside of where our movie was playing was absolutely disgusting. There was popcorn and soda/water spilled all over the floor. Right before coming into our theatre, the trash cans (2) were overflowing with trash. I have never seen such a dirty theatre. It looked as if it had not been cleaned all day. read more

Waited until after the movie I paid to see started for concessions that I ordered. The girls kept giving everyone behind me the same thing I ordered. I also bought their (very overpriced to have to have a big hassle to go with it) nachos that now come with 1 thing of cheese because of a "cheese shortage" (with the same ridiculous price for them) I asked to talk to a manager to refund my $ and refund my ticket (I'm an A-list member) only to have the bratty stop sign red head to roll her eyes at me and just walk off to get a "manager." I told said manager of the problem and she said to follow her to concessions to get a refund. She was approached by someone and left me standing there. She disappeared behind some door.No explanation or anything. After another 10-15 minutes I looked around and noticed her at concessions helping someone else. After waiting for her to finish with them she finally helped me. There was not an "I'm sorry" or "we apologize" - all I got was that lovely blank stare you get from people who clearly think you are inconveniencing them even though they are "managers" I will not give AMC another penny for their overpriced concessions and their snotty attitude from their staff. read more

This is a perfectly average theater. Nothing great, nothing bad. I came around 11:00am on a weekday and it was surprisingly busy. There was a big line for buying tickets in person, but nobody at the machines, so I purchased my ticket there. As a result, there was nobody to CHECK the tickets, so I just walked right in. I was really the only person in my theater, but again, the rest of the complex was busy. I didn't get any snacks or drinks, but their selection seemed okay, not great. The theater I was in was small-ish, but the seats were comfy and legroom was fine. Audio and video quality were both what I expected. Parking lot is fairly easy in and out, with shops and restaurants right there. All in all, a fine place. read more

$5.49 is as good as it gets! I went to a movie this week and found out that the matinee show before 12 noon is ONLY FIVE DOLLARS AND FORTY NINE CENTS!!!! This is a steal for a first run show. Now I think it's kinda odd that it's not $5.50, $5.99 or rounded up to $6. But heck, who cares??? As cliche as it sounds, like a used car sales pitch, it works for me. No drinks, snacks or other food, just a movie early on a lazy summer day with the kids. Woo hoo! The theater is fairly newish and relatively clean. The employees at the ticket counter were friendly enough. Far from complaining, I am on top of the world! Just saved me some cash! In this tight economy raising kids can be tough. Thanks AMC for getting it. read more

Do NOT pay for Imax, this is a LIEMAX, if you want to pay and experience the real Imax, you only have two options, Cinemark in Woodridge, and Navy Pier. The seats are fine and haven't had bad experiences with the employees or audiences, but the bathrooms are usually not very clean. read more

AMC Naperville 16 - Cinema Near Me - Naperville, Illinois

I really love this place! Comfortable seats and I always am able to enjoy the movie without any annoying disturbances. I definitely recommend. read more

AMC Naperville 16 - In theater - Cinema Near Me - Naperville, Illinois

While this theater is big and has plenty of seating, it would be nice if all the theaters had the upgraded seats. The old ones are not the most comfortable and can tell they have been used for many years. We were also unlucky enough to have loud teenagers sitting near us. The thought it was funny to make the old chair squeak. read more

I love this theater! I love the Stubz program, I love the stadium seating, I love how big it is, I just wish that popcorn and soda wasn't so expensive. Thank goodness for large purses, am i right? Anyways, I went to see Titanic the other week and about 10 minutes in, I had forgotten something at home and so I asked if I could run home really quick and they said yes and then they let me back in! So that was great, and since I've seen it like a million times and it's 3 hours long, I didn't miss anything. They're very accommodating. read more

My family and I went to see a showing of Princess Mononoke last night and the concessions are way overpriced, the seating is small, and the sound was mediocre. Tickets were pretty expensive as well, and we won't be back. I'd much rather go to see a film at Hollywood Palms or Kendall 11 with their exceptional seating! Overall it's way overpriced across the board. read more

I'm going to jump right in with what I don't like about this movie theater: 1. High school student overload. My husband and I frequently run into one or two students he recognizes. This means I have to (or feel I have to) look more than presentable when I go to AMC Naperville. I'm going to the movies. I want to wear sweatpants. 2. The parking lot. It's massive, and you will definitely find a spot, but it might be in Siberia. Good luck. But anyway, it's a movie theater that is clean and has comfortable seating. And there are a lot of restaurants in the area if you want to do a dinner/movie date night kind of thing. I prefer AMC in Woodridge to avoid the, "Hey Mr. X!" and awkward introductions. read more

The management went above and beyond last night during a super busy weekend premier of the endgame they allowed my cousin who had her 7 month old and was breastfeeding to gain entry early before the posted line so she could get her seat comfortably and safely and get her daughter settled in before the crowd rushed in. They were courteous and professional. And the baby did great- slept for the whole 3 hours! Thank you for your assistance! read more

I went to see a Quiet Place last night by myself. I Bought my ticket an hour in advance with reserved seating. When I walked in, my seat was taken by a group of people. Not knowing what to do, I sat in a seat a row behind them. Right when the movie is starting, I hear that the group of people who took my reserved seat were saying it was worth sneaking in and that the previous movie wasn't as good. They snuck from one movie showing to another, without paying. About 25 minutes into the movie, a couple comes in looking for their seats. The theater is pretty much full by this point. I get asked to move because I'm sitting in their reserved seats. I get up, look around, and see no open seats initially. I saw one open seat, so i went to it and was about to sit. The person next to the seat said I couldn't sit there because they "preferred to have it open to themselves." Now I had no where to sit and I was so nervous to look for another seat, I gave up. I left the movie not even halfway in, and asked for a manager for a refund. I did not even get to explain to the manager because they were closed and he didn't ask why I wanted a refund. I got a free movie pass instead, which is fine. How am I supposed to see a movie comfortably if a bunch of people steal my seat and the theater gets full and a single person can't even find a seat after that. What's the point for paying for reserved seating or even trying to see a movie if that happens? Not sure if I can go back to this AMC after that, since trying to find an open seat and having everyone watch you gather your stuff and move and then be denied a seat is pretty humiliating. read more

Ok I just found a receipt in my purse. It was $12.75 for a medium popcorn and large drink!? $7.00 JUST for the MEDIUM popcorn!? I am blown away!! WOW!! read more

just another theater with overpriced tickets and friendly service. I have no compliment or complaints for this place. Will I be back. sure

Just moved out to Naperville about two months ago.. I have already been to this theatre twice. Our first experience was alright, the employees were polite but the popcorn was burnt and I thought okay that happens no biggie just add some salt. So I gave the theatre another chance about a week ago...burnt popcorn again and this time it was also stale.. I tried to just add salt and butter but it was inedible and when my boyfriend asked for new popcorn, he was told that since we did not choose to buy the large this time (because of our bad experience last time) we could not have a "free refill". For how much it costs for a freakin' popcorn and drink not to mention the already hiked ticket prices, I expected more.. even the AMC in my little hometown had the new reclining seats and great popcorn every time at a lower price. Will be looking for recommendations for a different theatre in this area. read more

It's close so I still come here, but the new lines that favor premium members create a HUGE line for everyone else. 10 minutes to get tickets! And For a $6 coke you should have to wait less than 15 minutes in line. That's right 25 minutes of waiting before the movie. read more

This Movie theater opened up a few months ago along with a bunch of other nearby business at the corner of 95th and 59th. It's first rate movie theater with excellent decor, great stadium style seating, and cute staff. As this is a movie theater, there really isn't much to say, except: 1. Great seating and Image quality(IMO) 2. It's clean and lovely, well-done decor....gold and brown instead of the usually blue and black theater decor is a refreshing change. Now for the negatives: 1. Lots of families and kids(might be a positive if you are one or have them). However, it's no kiddie land amusement park or anything. 2. Higher ticket prices....however, you can get $5 tickets to movies that have been running for a few weeks with a Kerosota card. They try to pimp that card after every preview. 3. The employees wear really lame, cheap looking driver caps/hats.Ok, that's not really a negative, just an observation. read more

This is my 2nd pick for a Movie in the area(Oswego-Naperville), Hollywood Palms is way more fun. Two thumbs up-The place is huge, has all of the movies you want to see and tends to have decent start times. Good selection on food/drink. Seats are decent and sound is great! Two thumbs down- I might have to get a job here just for a discount ticket cause Damn!!! This is the most expensive ticket around. Concession prices used to be better, but they have crept up too. I only come if I have a discount since anywhere else is cheaper, But it is a nice place. read more

I always love going to the movies, especially during the winter/holiday season. This theatre is great because it is new, close to my house, and always has the latest movies playing. The easiest way to evaluate this theatre is with your standard pros/cons list: Pros: - New building and nice seating - Courteous and informative staff - Well organized and minimal wait times - Always has latest movies Cons: - Outrageously expensive (I had to pay $10.50 even though I am a college student :( ) and eat beforehand, concessions are the cost dinner should be. - Can get really crowded (but the staff is efficient so this isn't too much of an issue) Overall though, I always have a good time here, if it was cheaper, I'd probably live here hah. read more

This cinema is nice and clean! They have comfortable seats as well. The staff are friendly and they have good showtimes as well

I can't believe theaters like these still exist in this day and age. The lobby and concession area were where the owners spend their money. It had modern up to date equipment including 3 of those self serve fancy Coke machines that custom mix hundreds of flavors. That's where the 2 stars comes from. If it wasn't for that and the pleasant employees they would get zero from me. The area that you apply your own butter flavored oil was a gooey slippery oil covered mess with lots of empty napkin dispensers. My 14 dollar popcorn was so over salted that it was nearly inedible. The theater area itself was where the experience was a disaster. The seats had visible stains and it took me three tries to find a seat that wasn't broken so badly that you couldn't sit in it. The one I ended up in still had a broken back but it was the best of the three I tried. In this age of theaters with comfy recliner seating this was a pitiful experience. I certainly will not be back. read more