Went there for a date with the premium seats. Got in, there's no one checking in. After a few minutes we tried the auto kiosk thing which is horrible. No luck. Gave up waiting for anyone to say Hi or Welcome and just went to theatre. Screen 7 - walked in and an instant mildew ish funk in the air. Sat down in our seats, and pulled out a phone light to find the seat button. Holy cow were the privacy walls FILTHY. It was like a 5 year old smeared butter all over them. The center table thing was all ripped up - and it was just gross. No one ever came by to see if we wanted anything - and granted we never hit the service button, but ummmm popcorn is included in the tickets..... We've been going to this location for years. It just keeps going downhill. Will be looking elsewhere from now on. Literally ran home to take a shower after this experience. read more

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visited this theater in what's supposed to be an affluent area south of Barrington with a close friend and their kids to see Mario on a weekday afternoon. We were the only people in the theater, yet the experience was surprisingly poor. Our orders were incorrect, and it took over an hour and a half for my meal to arrive. When it finally did, there was paper stuck between the cheese, which was completely unacceptable. To make matters worse, after paying, I stopped to grab M&Ms and was told I couldn't purchase candy because everything had to be ordered through table service. That level of rigidity, especially with no other customers around, made no sense. This place has clearly changed and not for the better. Management needs to take a serious look at operations here, because experiences like this will drive customers away. I would not recommend this theater. read more

Very comfortable theater , better seats then most AMCs and Regal tickets are also cheaper . The membership is also worth it as you'll pay like 5$ more than for your ticket but you'll be able to go all month and see more movies for technically free . Service is extremely slow though and they forget your order many times . The constant delay of service ruins the purpose of them bringing you your items to your seat , as you're better off going to get your stuff then waiting until they feel like bringing you your item . Place could be cleaner specially with the "premium" vibe they try to give off . Place could easily be 5stars if they improve the people they hire & if they slightly improve the cleanliness of this location , regardless it's still better then most theaters in chicago . read more

I love everything about this place; location, menu, staff, movie choices, ambiance... read more

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Worst experience ever. We arrived at 7:30 for a 7:55 showtime. We had to hit our little light for anyone to even acknowledged that we were there. We ordered everything when she came to take the drink order. Drinks didn't arrive until 8:35. Food arrived at 8:48. Food was super expensive and tasted disgusting. They gave us a regular hamburger instead of a short rib /brisket burger we ordered. The two are not supposed to taste exactly the same and we knew what an actual hamburger tasted like and that's what they gave us instead of what we ordered. Then the lights went all the way up in the theater before the movie even ended. So pathetic we would never go back. We handed off the free passes that they gave us as a sorry to people walking in the building because we will never be going back. read more

We liked this theatre a lot. Aside from the restrooms, it's very clean and updated. The movie screens and audio are great. The reclining chairs are large and comfortable. The servers bring your food directly to your seats. We only ordered a flatbread, but it was decent quality. The matinee price was reasonable, parking was easy and there are stores and restaurants all right next to the theatre. Would definitely return. read more

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Got the salmon tacos and after 45-60 minutes had to rush out of our movie sick and clinging to our stomach. Tried calling for a refund or compensation and no one responded. Otherwise service and staff were wonderful. read more

Gave it a second chance by visiting their other location and was underwhelmed. Nowhere on their ticket purchases does it say there is/can be a premium additional charge for a movie that just came out. So I paid more money for the matinee/student charge. It was explained to me when I asked, but no rationale could be given why that fee isn't posted ANYWHERE! They already charge more than other theaters, and nothing was up and running to order at the early show. So what's special? Nothing. It looked like the few employees there were still waking up. There are Plenty of theater options out there, and I just can't recommend this place. read more

My boyfriend got sick from eating the beef quesadillas and had to puke during the movie. Look into that because he overheated and that sounds like a food bacteria. just looking out. read more

Very nice atmosphere. The only downside is the wait times if you order a meal while in the theatre. We tried ordering at the counter but it seems like there's not that many staff members available to help out. It's definitely a nicer theatre to check out. read more

Although I'm a fan, this time was unpleasant due to issues with the order. Plumbing problems made it challenging to enjoy the movie, especially since my wife has a very sensitive nose. Apologies, but I had to provide honest feedback. Hoping for a better experience next go round #Yelp read more

Discount Tuesday tickets are $6! Great deal on Tuesday. Very comfortable seating, chairs recline. If you go as a party of three it's best to sit at the end so the third person gets an Individual table. I ordered the southwest egg rolls. The portions were good. Easy to share and eat. I would get this again! I also had the chips and queso. The cheese wasn't very warm and started to harden. Very basic jar cheese. Good size to share. Service was friendly. read more

Star Cinema Grill has turned it all around and quickly became our go-to movie theater! It is still such a hidden gem that has lived up to its potential and made large improvements to their service. From my previous review, there were definitely some service issues back then that they have most definitely kinked out. A new general manager, Destini, was brought in who has definitely taken the lead in improving the business. The theater is so comfortable, with every seat being a recliner chair. It's really refreshing not to have to pay a premium price for comfortability compared to many other theaters! I highly recommend purchasing seats within row D and E. Preferably E. It is a smaller theater and these rows are the furthest from the screen, which is always my preference so I don't go cross-eyed. Service has improved, employees are quicker to respond to call lights. Food arrives well coordinated and with enough time to enjoy the rest of the movie. There is even better enthusiasm from the waiters who are kind and make you feel comfortable. I think my only note on this is that perhaps servers could keep straws and utensils in their pockets on their aprons to help avoid walking back and forth. I feel so bad for putting my call light on to ask for utensils after they handed out my order. Food tastes great and is becoming more and more consistent! I did order my go-to banana split but was given a sundae, and our waiter was really great at resolving it! My favorites are the Loaded Fries ($13) which we add Carne Asada to (+$6). They are simply the best fries I have ever had. Their Banana Split ($13) is super tasty with the fresh bananas, strawberries, and pineapple. I literally order it every time no matter how full I am! I can't resist it. Price wise, I think they are completely fair and affordable. There is a student/military/senior discount that is really appreciated. I believe they also have sales on Tuesdays like many theaters do. You can purchase tickets in advance. I like to go in person to avoid the $2 convenience fee. Outside of the theater are billiard tables, a bar, and plenty of lounge areas. Star Cinema Grill has truly become a rising star... get it?! Truly, it has actually become my favorite theater and I almost feel spoiled and like no other theater can measure up anymore. It is a hidden gem that deserves more love so please come check out Star Cinema Grill! read more

Great experience from start to finish. The food and cocktail selections were outstanding. We opted for the VIP seats, and it was well worth it. The service was top-notch; the staff was attentive without being intrusive, ensuring we had everything we needed. What really made the experience stand out was the comfort factor--pillow and blanket provided for the movie, making it feel like a cozy, private theater at home. Highly recommend it for anyone looking to enjoy a movie in style with excellent food and a relaxed atmosphere! read more

My boyfriend and I came for a date night. The vibe and atmosphere are great. The seats reclined and are heated which is great. The food however is not good. We ordered hot pretzels and when they arrived they weren't hot. The sliders my boyfriend had were over cooked. I had salmon tacos which were very dry but also sweet. Also I asked for napkins and it took about 30 minutes to get them. I would go back because again the vibes and great but I will never get any food. Just a bottle of water will be fine. read more

The service is subpar. I ordered the chicken sandwich and my husband had the burger. It was nothing to brag about. The fries were fresh and hot. Our server never checked on us. Maybe my expectations were too high. If you're going to have drinks and enjoy a movie, great place to go. Don't expect quality customer service. This was just my experience. I didn't notice my seat was filthy until I raised my arm rest. I was refunded for my movie tickets. Hopefully they'll clean the place as well. read more

Star Cinema Grill - This was my seat in the premium pod. I was refunded my money for my movie tickets. - Cinema Near Me - Bolingbrook, Illinois

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FOOD POISONING. It's a nice environment to see a movie but DO NOT order food. My husband and I were there on Sunday, 2/18. He ordered steak tacos and ended up in the emergency room the following night with food poisoning. We have been able to pinpoint with certainty that it was the meal consumed here that caused it. I reached out to the theatre chain via email and Instagram DM to let them know, but got no response. read more

Hidden gem if you're looking for upscale in the suburbs. Perfect date night getaway that leaves you feeling relaxed in luxury. It's crazy to me that not many people know about this place because it feels like a spa movie theater. I love the fireplaces and the bar area. Staff is always helpful and friendly. Plus, one of the main reasons we keep coming back is the gluten-free pizza, although I do wish there were more gluten-free options. read more

The seats were very dirty. There was some type of grease on our table and on the tableand weird fingerprints all over the chairs armrest and there was random stuff on the side of the chairs. I sent photos of some stuff that was on the wall and in my food and other dirty stuff I've been here before and I've never had this problem before. Some of the pieces of random stuff, the white thing in my I food. It was not cheese. It was some type hard thing read more

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The theater is nice. The location is convenient. The food was pretty good. It's the service that's questionable. The staff is nice enough, but not very responsive. Seem to be plenty of people working yet service seems to take long time. Like I said, just not very responsive. read more

awesome place, awesome atmosphere, friendly staff, l was a first timer but will definitely be back soon! Melody read more

Review based mostly on theater experience. When you walk in it's very unassuming. Both escalators are out so we took the elevator. Unfortunately the elevator smelled of vomit. Once we reached concessions we were pleasantly surprised. The setup is very nice. They have pool tables a bar and a seating area. We didn't get a chance to play pool or have a drink but would indulge if we come back. The theater has reclining seats and you order in. We only ordered popcorn. I can't believe I'm saying this but if you order butter ask for a light amount. Our popcorn was soaked. Overall the theater was great and the seats were very comfortable. If you plan to eat or drink prices are a little steep in my opinion. read more

wonderful service such a great date night idea. Lots of space to sit and relax, eat and watch a movie

My husband and I went to a matinee showing at Star Cinema, and we splurged on the premium pod as it was a day date. The server was extremely attentive, bringing us unlimited popcorn refills and timely bringing a blanket so we weren't cold in the theater. The seats were really comfortable, and I loved how the pod gave more of an effect of being on a couch at home watching a movie. Felt like a very individualized experience, and I'm glad we came despite other negative reviews on Star Cinema. Definitely recommend based on our experience!! read more

Luv the updated seats and call buttons for every seat in the theater. So glad they brought back my favorite theater, formerly ipic now star cinema grill Try their fried pickles read more

Star Cinema Grill - Cocoon seating - Cinema Near Me - Bolingbrook, Illinois

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Upscale viewing, great service, also has very comfortable private viewing seats for two! Nice date night spot! read more

Five star movie dinner theater with outstanding menu, top class service, luxury seating, and wonderful lobby including pool tables, full bar, and lounge. Most elegant theater I have ever experienced in my travels. read more

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Nice theater, comfy seats. They have a bar and pool table. However I wish service was better. Staff is nice but may need more training on serving food. Received wrong order twice and took 15 minutes to get drinks. Also on the pricey side but overall it's very fun to come here once in a while. read more

The food was horrible that I chose to not reorder. I was quite disappointed as this was my first time attending and would not recommend. Popcorn was not warm and appears that it was popped a day before. Very stale!!! read more

My first experience at this theater was when we went to see Top Gun and sat in the premium seating. Everything was good on that visit, and we enjoyed the seating. However, today the story is very different. We went to see Avatar, which is a movie that is 3+ hours long. We were greeted by a server fairly shortly after finding our seats. I forget the young woman's name and it didn't appear on our receipt. My husband ordered a cocktail and I just had a glass of water and we placed our food order. He ordered the classic burger, which was a half pound burger. However, the burger he received was nowhere near a half pound, much smaller. I thought it was a slider at first. He thinks he got the mission impossible burger (1/4 lb burger) instead of what he ordered, but didn't realize until after he ate it. I ordered the cauliflower rice bowl with seared tuna. My husband's burger was served under 30 minutes. Nice! A half an hour after his burger was served and he finished it, I still didn't have my food. Hmmm? I pushed my button for service and our server did not show up but someone else. I told him that I was still waiting on my food and he asked what my order was and that he'd check on it. Another 15-20 minutes passed before I was served the wrong entrée by someone other than our server. The young woman who was introduced herself as our server, never came back to check on us, never asked to see if my husband wanted another cocktail which he did, or if we wanted to order anything else. And again, the movie was more than three hours long. I finally went out to the lobby and talked to a manager saying that I was still without my food an hour and a half into the movie. She claimed that it came out of the kitchen, but didn't look right so they sent it back to remake. I said just take it off the bill that this was ridiculous. I had to wait so long and now I was missing the movie talking to her outside at the theater. She offered to take it off the bill and still serve my food when it was ready. I eventually received my food. Toward the end of the movie the young woman who first greeted us as our server came by with the bill. My cauliflower bowl was on the bill. I took the bill from my husband and wrote on it that they should deduct the cost of my food for their incompetence in serving the wrong entrée and for delivering my meal extremely late. Our server came back in a huff and said she wasn't going to close out our bill and we would have to go to the lobby to pay. Once again, I left the movie and asked to talk to a manager outside of the theater missing more of the movie. After talking to manager #2, she removed the cost of my food and brought the bill into the theater when I said I was going back into the movie because I didn't want to miss the end of the movie, which turned out to be a moot point since I already missed the end when I walked back in the theater. I seriously doubt if I'll be back to Star Cinema after today's frustrating experience. I missed chunks of the movie talking to two managers leaving the theater to do so, sat without food for more than an hour and a half after everyone around me was served, was served the wrong entrée, and then had to ask for the cost to be deducted from the bill. I do have to say that the second manager did remove the cost and did bring the bill into the theater - so that was a plus. read more

Ordered 2 tickets to see Wicked and they charged me twice (for 4 tickets). No big deal because I plan on returning to see Moana so I planned on receiving a credit. You press the button and wait for them to check on you but it takes them 20-25 minutes for you to come out after you press it. When they finally got hear, they didn't have anymore pizzas for my daughter. No big deal, she loves pretzels. I asked for pretzels and the waiter said that they were extremely hard today and she doesn't know why so she wouldn't recommend that we get that. I then shoot for spinach & artichoke dip because you can't mess that up. I ordered my daughter a cheese quesadilla. The spinach and artichoke dip came out and unfortunately, it was cold and the spinach and artichoke dip at Applebees tastes better than the one that I received today. Luckily, my daughter enjoyed her cheese quesadilla but mostly ate the fries. The best part is... we planned to get blankets but no! They ran out of those..... Will I ever be back? read more

Star Cinema Grill - Cinema Near Me - Bolingbrook, Illinois

First time here....was ok....food was fine but very slow. Kind of pricey on food items though, website prices need to be updated.

My husband and I got here before 9:00 for a 9:20 movie. The theater wasn't clean until 9:30. We paid for the VIP seats and didn't get the blankets that we were supposed to until we asked about an hour into the movie. We pressed the button on the table right when we sat down and didn't see a server until 9:48. The servers were VERY nice and got our things quickly. The only reason for more than 1 star is because of the servers. read more

Love the food, service person did not return after taking order. Second person delivered food but no one returned to follow up...would have ordered more. Needed more to drink after popcorn. Maybe next time! read more

It's a shame that a facility so beautiful has such a poor staff. My husband and I have been 4 times now and each time we've had at least 2 wait staff ignore us or forget about us after we've requested something. It got to a point most recently where I had to wait outside the kitchen and miss part of our movie to get what I had requested on three separate occasions. It wasn't until the manager showed up that I told her what was happening that we actually got our order within a few minutes. For something so costly, their wait staff should be better. Unfortunately we won't be coming back anymore. read more

absolutely disappointing. i go to order my food and they are all out of pizza and wings. i decided to order nachos... waited over an hour. ridiculous and horrendous service. very unimpressed. read more

Great service, very nice atmosphere, upscale bar food, cocktails were creative and had some kick.

This theater is AWESOME! It is our new place to go for movies. We sat in a pod, which was the coolest thing ever. We had a very nice waiter bring us food and drinks and popcorn. The food was delicious, we recommend the "Love me tenders" chicken tenders and the nachos with Carne asada. The Manager, Destini, was so nice, and she made sure everything was perfect from the great customer service to the food quality to the cleanliness. Thanks for providing a fun place to go for an evening out. I highly recommend!! read more

Awesome movie theater if you want some luxury...reasonable prices and food was awesome...super nice staff and drinks were amazing. You can get there early and play pool for free and sit at the bar !!! read more

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This establishment allowed a very aggressive "private security guard" to attack, verbally assault, and threaten my family (which consisted of mainly women and children) with guns as we were trying to resolve a issue on the staffs part in a very calm and respectful manner. The security guard decided to insert himself into our issue in a uncalled for aggressive manner. He disrespected all the women in my family and targeted us as if he was trying physically assault us. He then called someone on his phone and told them to pull up with guns to "handle us". We called the police and he came out the building and threatened us in front of the police. The staff did nothing to address the unprofessional behavior that he conducted nor did they compensate my family for our safety being put in danger. Horrible establishment and staff! Will never waste my money here again! Zero stars! read more