Dr Sckolnick is amazing - I'm so thankful. I have thyroid cancer & he referred me to an…read moreout-of-network surgeon. When my insurance denied the referral, he called the insurance company on my behalf and they reversed their decision. Thank you so much!

Dr. Scholnick is an incredible doctor. He was patient and kind and listened to my symptoms and my…read moreworry. He was very understanding and explained things to me and thorough and simple terms. he was proactive with treatment for my condition. I honestly have not had a doctor experience like that in a long time! He is wonderful.

I was waiting over 20 years to get a septoplasty to fix a lifelong breathing issue. within a month…read moreof seeing DR Z., she established my problem, discussed thoroughly, a plan of action, assisted me in running the plan of action through insurance via her office, and perform the surgery after someone canceled their time slot. I can now breathe. I had some hesitancy at first about going through with the procedure, but felt completely at ease going through her.

I was referred to see Dr.Z. by my primary care physician due to constant nasal congestion and sinus…read moreissues. At our first meeting I was given a few different treatment options that included medications , nasal sprays or a minor surgery with placement of a Latera implant . Glad I opted for surgery , the recovery was fast and I am finally able to breath normally . What a relief! Dr .Z. Is very professional, knowledgeable, has great bedside manners. My every question or concern was replied to and answered in timely fashion. I would strongly recommend this Doctor for all your ENT needs .

First time meeting her today, and I agree with another review that was left on here. Emily is very…read morecold and lacks empathy. I should have stuck with my gut and went to a ENT specialist at Stanford. She ignored my concerns. I came in for a nose bleed and it turned out to be very traumatic. Also before I continue she is now at San Mateo Medical center. She was not patient I felt like she was in a rush and had me go in between rooms and also the room was not organized. She has to step out a few times because of certain tools weren't in the correct place. After she treated me so quickly and not in a calm pace she left into another room to work with someone else. I didn't like how she didn't tell me what she was going to do when she was treating me and when I told her I was in pain she ignored me. I cried and I have a high pain tolerance. She ignored everything I said. It happend end so quickly and I wish I didn't have a bleed if I could I would've walked out. I will not come back to see her again! She shouldn't be treating patients this way! Just horrible! I never felt this way before! Smh

Excellent diagnostician. I think diagnostics is the hardest part of medicine; much like cars, it's…read morealways about diagnosing correctly the myriad symptomology, and random complex presenting clinical picture. I went in a while back with a bit of vertigo but also a bit of severe light-headedness. I was shocked how quickly she arrived at the diagnosis, and she did it with lightning speed, which is why I initially thought her conclusion was suspect. Umm, not to mention, I didn't want to hear what she had to say! I didn't want to admit to myself that it was a neurological issue, not a vestibular one, since the latter is infinitely easier to treat and fix than the former. Anyway, despite that I didn't want to admit it to myself or to her at the time, she turned out to be correct. She's sort of has a robo-doc presence, and if you've ever seen the counterpart movie, you'll know what I'm talking about. Her presence I initially found off-putting, but honestly, I wasn't here to make a best friend and confidante. For my needs, purely medical in nature, she was perfect.

Dr. Ellison is a caring and thorough physician. He listened carefully to my concerns, followed up…read moreon previous issues, and provided excellent care. I appreciate his professionalism and friendly manner.

Dr. David Ellison came highly recommended by my allergist and I can see why. I didn't realize ENTs…read morewere in such demand, but I got lucky and said all the right things/had some professional backup and was able to get an appointment within a week. I liked him immediately upon meeting him. Dr. Ellison and his staff are extremely professional and hold themselves to what they promise. He worked around my schedule and personal commitments to ensure I was taken care of. I also appreciate how the doctor himself personally returns phone calls and sees through everything. He also does things pretty much immediately when he says he will, which is very in line with my personality and earns him great respect in my eyes. I felt very at ease with him and trusted his opinion. How he keeps track of all his patients and everything going on is astounding. I also think the man works day and night. I accidentally called his direct line once late night, and thought I hung up before it rang. However, he called both myself and my partner a few hours later a bit past midnight because he was concerned something had gone wrong. You're in good hands if you're fortunate enough to get an appointment with Dr. Ellison!

Really hard to find this place to review. I don't write reviews, so that should tell you how upset…read moreI am. My PCP referred me to this place due to a high PSA test. I called them a day after being urgently referred, got sent to the wrong directory and left a message with a random dr office. No contact. Called back a week later, they realized then that they had missed my referral, and was told they sent it in for urgent scheduling. A day and a half later get a call to set up a zoom call for a week and a half out with a urologist (Hao Nguyen). Fine. Ok. Get a random call a week later asking to confirm my appointment and oh, check the ucsf app as there are a bunch of questionnaires to complete. Oh, good thing someone told me about those (wth?). Complete questionnaires which includes some key family history. Time for the big day, I'm supposed to call into the zoom 15 mins before the appointment, so I do at the inconvenience of friends and family. 28 MINS after the urologist was supposed to join, he shows up claiming internet issues, tells me I need another test which he supposedly scheduled, has no idea on my history and ends the call. So more delays. So upset with the entire experience. Seeking a different practice for help.

My examination by urologist Dr Ahn and his assistant, was thorough, using all available imaging…read moretechniques. However, Dr Ahn failed to mention all possible treatments by medication and did not mention minimally invasive surgery options. He only recommended the procedure he was able to do, and he seemed to push that, even though the side effects are typically quite severe and permanent.

Highly recommend for after hour care! They don't see patients after 9:30pm, we got there at 9:28pm…read moreand they got us in! My child had respiratory issues , proper diagnosis was done, first dose of medication was given at the clinic and monitored her until her stats were good enough for us to take her home and advised accordingly. It was late and they didn't rush anything until they felt confident about my child's stats. Appreciate the staff so much, grateful for the care we received in time.

Highly recommend. Sick kid on a Saturday night. Was seen quickly. Proper diagnosis and first…read moredose of meds given at the clinic. No need to drive to a pharmacy and wait. Saved us an hour. Hopefully, won't need to come back but would do so if needed again.

Hats off to Anga and Hannah. I was happy with my widex hearing aids after five years - and they…read morereplaced one that was lost under warranty. My hearing decreased a bit so i looked a buying a new set to take advantage of changes in technology. They suggested the phonak ultrasphere. These have much better controls and integration with the iphone but to get better results you really have to know how to use the app. They got on support with Phonak and walked through my use case and we tailored the app (from the phonak app and apple dash board) so that i could adjust for different use cases : TV, playing live music, restaurant, etc. The Phonak can reprogram some settings with a remote session. So in my house we logged into a support call and they adjusted some of the settings. They also phoned me a few times so that i could learn about some of the nuances - such as adjusting sound levels of background noises. The Phonak allows adjusting speaker and mic levels as well as mike source. It's no fun losing your hearing as you get older but really great having the support of professionals who know their way around new technology!

Dr Lao and Hanah Pham are phenomenal. Patient care and satisfaction are primary. My previous…read moreaudiologist retired and sold the practice to a business with many outlets. It became apparent that care and satisfaction were not primary. The practitioners did not have the skill level necessary to take care of my hearing needs. I phoned Phonak for a recommendation and they directed me to their website where I found Precision Hearing. Dr Lao responded to my inquiry the same day. She explained the practice was just she and Hanah and that they see one patient at a time. Four years ago I went for the first time for a hearing test and hearing aid checkup. I've never had a more thorough hearing test. And the hearing aid checkup required a number of adjustments that I didn't know I needed. When I left the office that first time my hearing was better. In the first week of July '26 I went for my third hearing test and hearing aid check up. My hearing aids were nearing the end of their life but functioning well enough. Hanah offered me the opportunity to wear a pair of the new Phonak Audio Sphere Infinio 90 Ultra hearing aids for two weeks. I took her up on the offer. Hanah spent over an hour programming these hearing aids to meet the needs as outlined in my hearing test. I wore them for two weeks with daily texts to Hanah to relay my experiences and some concerns. At Hannah's request I visited the office three times during the demo period for adjustments with very positive results. I purchased the new aids because I could not believe what I couldn't hear: being able to participate in a meeting without asking to repeat information, sitting with four at a noisy restaurant and participating in the conversation, a siren from afar, a bottle cap being twisted open - unbelievable! And most exciting for me was finding that my balance had improved - explained that my brain could hear my footsteps and give me better guidance. These new Phonaks are as good as they are because Dr Lao and Hanah have the skillset to meet the needs of their patients, the patience to correct the hearing aids, no matter how many times it takes, to deliver the results I need. They care! At 83 years old I feel very fortunate to be under Dr Lao's and Hannah's care!!!

I have visited Carbon Health at Hillsdale Mall several times in the past, but today I experienced…read morethe worst service I have ever received. I went to the clinic twice in the same day, first as a walk-in and later with a scheduled appointment. On my second visit, I waited for over 70 minutes and received no meaningful update about when I would be seen. Eventually, I had no choice but to leave. What was most disappointing was the receptionist's attitude. She appeared friendly and attentive to some patients, while being noticeably dismissive and rude toward others. As a patient, it is frustrating to feel ignored and treated differently, especially when already dealing with a health concern. Waiting can happen in healthcare settings, and most patients understand that. However, there is a big difference between unavoidable delays and poor communication combined with a lack of respect. After 70 minutes, I could have gone to another urgent care clinic and received treatment elsewhere. Patients deserve to be treated with courtesy, professionalism, and respect. Unfortunately, that was not my experience today. I hope management takes this feedback seriously and works to improve both customer service and communication with patients.

I've been sick for 10+ days, and didn't have a great experience visiting Carbon…read more Most importantly, I had to correct them on what swabs to take to test me for flu. They were going to use a throat swab and flu doesn't often come up in a throat swab as the viral load is too low in the throat. They then did a nose swab, but really they should have done a nasalpharyngeal swab. No apologies and they seemed peeved at me pulling them up on that. They also had me me stand at the front desk for 10 mins answering questions when I was feeling very bad to begin with. Also, some may appreciate knowing they will not meet with an MD during their visit. I met only with a PC. I don't think I'll return - I'll stick to Sutter urgent care in downtown San Mateo.

Everything started off great. The physician told me they would prescribe Adderall. She counseled me…read moreon it. When I get to my pharmacy there is a prescription for Strattera! Without informing me she changed my medication. When I asked why this was I was told that she was afraid to prescribe Adderall because it could have a negative side effect with my Zoloft! This is a total lie. The physician is incompetent. I'm a pharmacist. All of my colleagues including myself agree thar Zoloft and Adderall are compatible with a very slight chance of an adverse reaction. At this point I'm fed up. I've made multiple calls. I just want my money back. Update: EZCare provided me with a complimentary consultation with a different physician to resolve the issue. Once the consultation started the doctor told me he was going into the consult blind. They failed to let him know what was going on . He told me he couldn't prescribe anything because it would be stepping on the toes of the previous provider. Needless to say this consult provided no therapeutic value. Communication is terrible. All communication goes through a call center that sounds like it's based out of India. I wish they had a feature where you could send a direct message to the provider. After many many calls. I'm done. Exhausted: this place actually did harm to my mental health.

MedVidi did not send me my requested and PAID for medical records within 30 calendar days. I…read morereached out to them asking for the files and allowed 3 days grace to get me files past what HIPAA allows, and heard nothing. The only response to getting my files was once I reported them to HIPAA for violating their policy and a negative review on BBB. It took several days after they reached out, well past HIPAAs 30 calendar day policy. This med center is lax in their HIPAA procedures. Find somewhere else better to trust your medical information.

Doctor is unsympathetic and shows a complete lack of concern for patients. If you can use a…read moredifferent doctor do yourself a favor and avoid her. Was rushed to the hospital for the first time in my live and the doctor talked down to me and even laughed at me when I raised concerns about potential issues. Never felt so degraded in my life. My regular doctor was on vacation so perhaps she got stuck with me and was upset about it.

By the way, many months ago I sent a complaint letter to Kaiser's main office & have yet to get a…read morereply from them -- other than an automatically generated letter stating that they would look into it & get back to me. Overall, my experience with Kaiser had been awful & I am glad that I moved far away from Kaiser territory. The only correspondence I get from them is invoices for premiums for the insurance that I have canceled & would never reinstate.