We had issues with deplaning because they had trouble with getting the jet bridge lined up with the…read moreplane correctly. We watched another plane lane and deplane before we did. It's a very small airport with only a few gates. We had no issues with picking up luggage from baggage claim since there are so few flights.

For a smaller regional airport, Bismarck Airport is surprisingly smooth and easy to get through…read more Security was quick, the staff were friendly, and the whole place felt clean and organized. It's definitely one of those airports where you don't feel rushed or stressed the moment you walk in. The layout is simple, so finding your gate is a breeze. Seating was decent, and there are enough charging outlets to keep your phone alive while you wait. Food options are limited, but what they do have is fine for a quick bite before boarding. One thing I really appreciated was how calm the airport felt. No long lines, no chaotic crowds, just a straightforward in-and-out experience. If all airports operated like this, traveling would be a lot less stressful. Overall, BIS is small, clean, and efficient. If you're flying in or out of Bismarck, it definitely makes the travel day easier.

Bismarck is not very well served by Delta in the off-season. The only departure from here is to…read moreMinneapolis, 386 miles to the east. Five flights a day is not much, though at least one of them is on Delta mainline with a Boeing 717. The others are by Delta's regional carrier SkyWest and they say "Delta Connection" on the side of the plane. These are regional jets (smaller planes) that are 2x2 seating. The flights I've been on have been completely full. Ticket counter staff are mostly outsourced not Delta employees. Baggage claim goes quickly enough, especially so as Delta guarantees the baggage will be out within 20 minutes or you can claim a 2500 Skymile credit to your account. I'd like to see bigger aircraft to here with at least one flight a day to Salt Lake City, 700 miles to the southwest. That would make it more than just A-OK. [Review 10556 overall, 323 of 2019.]

The people running this are the most incompetent people in the world. Planes break down and they…read moredon't even know how to reschedule things correctly. I would not recommend ever coming to this godforsaken place ever again

We went here for our honeymoon due to good reviews and had never used a travel agent before. We…read morediscussed our trip, and she suggested we buy a guidebook for our destination of interest to look at things to do. She gave us a booking quote. We notified her of cheaper airline tickets we saw online and she changed it, saving us a few hundred dollars to put us under our budget cap. Due to the pandemic, we had to postpone. Once we rescheduled, it was like starting over. She quoted a booking for a resort when we initially opted not to do this since we wanted to do outdoor activities and it was more expensive than our given budget. She switched this for us. She booked it under my maiden name. The original trip was under my married name as planned but not this one. She fixed this but scared us about possibly having to sell the tickets and rebook. We chose to have the money put into a voucher with a 25% credit added and were told it needed to be used by the end of the year. I was confused whether that meant needing to be applied by then for a booking after the date, or if travel needed to take place before the date. We asked but she just gave us booking quotes for after the date. Later we found out travel had to be before. She pushed an excursion she recommended which was way over our budget and we had to turn it down multiple times, even if she just didn't want us to miss out on it we were reminded of it too many times when we were already over budget. Pre testing was a mess. She first thought Costco, which was expensive, but later said they weren't reliable. She gave a phone number to call for a place in MN she thought would be free. When calling, the price was $140 per person. Their testing dates weren't able to meet our preflight requirements. She rebooked the flight for this which didn't matter. We found a travel partnered pharmacy that could have done it for the original booking, and that did it for free, again saving ourselves money. Once on the honeymoon, we found out an excursion was canceled weeks ago and they notified the agent to issue a refund. When we called about it, we got an email that we would get the refund and alternative excursion options we denied as we were already way over our original budget due to hundreds of additional fees that the voucher could not be used towards. We were stressed and just wanting the trip to be scheduled to have it over so you didn't feel locked in with this agency. I don't want to use a travel agent again after this experience. Maybe I just prefer to do the hard work and feel good about what I pick and am getting the best deal myself. Ultimately, if budget is a loose recommendation and you don't mind doing some research to finding out firsthand some things that would've been beneficial to know from someone who had already been there, you'll be fine.

Brock is a champ. I forgot my jacket in the car rental, and he was kind enough to grab it for me…read moreAND take it to TSA so they could screen it and pass it through to me. Brock, I owe you a beer and a hug bro!!!

An A-OK experience with my rental this week from the Avis location at the Bismarck airport. I've…read morenow rented from all three agencies that have offices in the baggage claim area and Avis is one of them. I specifically reserved a mid-size SUV due to the crap weather they have in North Dakota and my Subaru Outback was adequate. All-wheel drive and enough room for luggage, despite it's 20,000 miles it handled quite well in the snow. It ran well though it complained a lot being started at ten degrees below zero. Returning was easy, just drop the keys and head to the TSA. I'll probably rent from them again. [Review 10581 overall, 349 of 2019.]

We very much enjoyed our stay. Staff were friendly, room clean and as expected. Lobby is small with…read morea couple of comfortable chairs near the coffee station. Breakfast area is behind the lobby with about five tables. A hotel market with snacks, sodas and some quick foods like raman is next to the reception desk. Our King Executive Suite was the the end of the hall. A nice big space with a divider wall between bed and sofa. TV is across from the sofa. Place for your luggage, plus a luggage rack in the closet. Fridge and microwave near closet in entryway. Bed was comfortable, sheets sturdy. Two pillows plus one in the closet. Bathroom had plenty of soft, absorbant towels and personal care items. One switch for vanity light, a second for shower light and fan. Plenty of vanity space. Breakfast included eggs, bacon, biscuits and gravy. They had fixin's for oatmeal, but no oatmeal. Odd. Cold cereal and toaster items plus juice, yogurt, fruit, coffee and Bigalow teas. Parking in their private lot. Easy in and out. Luggage carts are available in the entry. There are several restaurants about a block away.

Even for an economy-tier hotel, this Fairfield Inn was a letdown…read more My room smelled of smoke, it hit me while I was still in the hall, before I even had a chance to open the door. There were long hairs still in the sink and bathtub, which was pretty gross. And the carpet had a mystery damp spot that I had to avoid after accidentally stepping in it when I first walked in. The property feels poorly maintained, both generally and in terms of housekeeping between guests. They clearly need help here. I definitely will not be returning to this property in the future.

We stayed in this hotel for 10 days due to a business trip. It is nice and clean . I love that the…read moresuite has my own kitchen and refrigerator that gives me the feeling and convenience of a home . Parking is closed by and plenty of space available. Staffs are friendly and good customers service. Enjoy our stay in this place the whole time .

They don't come in and clean the rooms, they'll just slide you sheets under your door saying…read morethey're too busy. Not the safest hotel either, don't come here if you have kids. Very disappointed in the service.