A late night stop, glad we could find a room. Comfortable bed, but in room coffee tasted bad and we…read morewere disappointed that there was no coffee in the lobby. We could have bought our coffee in the restaurant but didn't. They had stocked only 1 bath towel in the room.

Check in - awesome Room - awesome…read moreMorning manager - awesome Breakfast guy - awesome Breakfast - 90% awesome Value - questionable. My biggest complaint? WTF happened to the cinnamon rolls? Seriously, due to snowstorm on my route home, I pulled up a list of available hotels and selected this property over the Candlewood Suites almost exclusively due to HIE breakfast and, in doing so, paid an extra $40. The breakfast was great and the guy working there was helpful, friendly and very attentive. But those "new and improved" Cinnabon rolls were a total let-down. While they smelled good, they were lukewarm, too dense and largely taste-less. If I wanted taste-less mass prepared breakfast pastries I'd have stayed at the dozens of other hotel options. Instead, I stayed here for the awesome cinnamon rolls that HIE hotels are known for. I know you still have them - I had 2 on Tuesday morning in Fargo. I can only surmise that Cinnabon is paying you a ton of "dough" to proudly display their logo and serve their rolls. Don't get me wrong - I love Cinnabon rolls. But these are not normal Cinnabon rolls - these are some kind of 2nd rate imposters that obviously come frozen and then are thawed and slightly warmed to room temperature. I've had better cinnamon rolls out of vending machines. You are going to lose more money than you make on this deal. Am I overreacting here? If you think so then you don't understand the importance of breakfast pastries or the pure joy of eating a traditional HIE cinnamon roll. They are pastries that just simply make you happy and ready to face the day. The new ones made me want to go back to bed. This started as a 1 star review but this hotel is great and the people are awesome - it's not their fault that the corporate people are morons. But the cinnamon rolls are a differentiating factor for Holiday Inn Express. You've lost that now. And me.

Clean hotel. Much nicer than other La Quinta hotels that I've stayed at. The front desk staff was…read morefriendly. The hotel is pet friendly. There's a pet relief area, with dog waste bags available. The hotel is right next to a gas station/liquor. There are several restaurants & a Starbucks within walking distance. Upon first arrival, the parking lot might seem rather small. However, there is also parking available on the S/SW part of the hotel. The hotel staff was plating breakfast meals due to COVID. Two complaints: The pillows are mediocre. Also, I've stayed at this La Quinta several times. During one stay, the heat & A/C unit worked great. The other stay, it didn't work properly.

(1/5) - Editing my previous 5-star review I stayed at this…read moreLa Quinta last year during a cross-country Christmas road trip and had a perfectly fine experience- this year. WOW. After a 24-hour drive from Seattle, I arrived to find an empty, lifeless lobby--no fireplace, no other guests, and even the small retail counter was completely bare. The only staff member present appeared very young and visibly unprofessional, with hickeys covering her neck. I had my ID and credit card ready and simply mentioned that I was a returning guest and asked for the best available room rate. That should have been straightforward. Instead, I stood waiting for about 15 minutes before she told me she needed to call her boss. When I asked if there was a problem, she explained that it was her first day, she didn't know what she was doing, and that she had been left alone at the front desk. That was the breaking point. After an exhausting drive, I wasn't interested in being someone's training exercise. I asked for my card back and left to stay elsewhere. This experience points to one thing: poor management. Leaving an untrained employee alone to run an entire hotel--especially during the holidays--is unacceptable. It's disappointing, because I've historically had good experiences with La Quinta and expected better. Unfortunately, I won't be returning to this location.

Stayed here 1 night on a road trip. It's a bit pricier than I'd liked but it was worth it. It's…read moreclean (-1 pt because the shower needs some scrubbing), and the check in system is so convenient! I like not having to go to the front desk to do a formal check in, and I was able to go directly to my room without any issues. Comfy room, spacious. I really like the set up of this hotel; the elevator is in a convenient spot and the pool is right next to it also. The pool is heated which was so nice and I loved the hot tub. My only complaint other than the shower was that the usb plug next to the bed wasn't working so charging my phone was a pain (I forgot the wall charger part in the car). Overall, I'd stay again for sure.

Stopped here for one night on a road trip. Our check in was easy, however, there was an issue with…read moreour room. We went back to the front desk and they took care of us - getting us a new room (which was actually an upgrade)! They said they would refund us completely and after calling them and connecting with Expedia (I booked the room through Expedia) I received a full refund. Unmatched customer service. As far as the Home2Suites hotel goes, the room we had was large and clean. We were only there for one night, but there was an entire living room in addition to the king suite and bathroom. If I have to nit pick something, the soap dispenser in the shower was empty and the extra bedding was missing pillowcases (I like a bed full of pillows). Not even worth taking a star away because the customer service was just outstanding. Breakfast was great in the morning, who doesn't love waffles?! Hot coffee, oatmeal, bagels and toast, fruit, and cereal. Overall, a wonderful stay.

We stayed for one night and that was unfortunately enough for us…read more For the pros, you do get a very large room for the money. Our room had a kitchenette, a sitting area, and a separate bedroom. We all liked the breakfast options, as well. For the cons, it just seems like the hotel has been neglected over the years. A lot of the furniture was worn and in need of replacement. The blinds in the bedroom were broken. And there were several ick factors - the bathroom tub area, stains on the carpet, etc... It just felt a bit run down. Also, our room had a locked closet that seemed to have an A/C unit or HVAC of some sort. The sound was so loud that it kept our children awake and legitimately scared them. If you are fine with having a bit more of a rundown hotel and need a room with a lot of space, then this is your place. If you are someone who likes cleanliness, though, you may be turned off by the state of the rooms.

Excellent hotel. Friendly service. Clean rooms. Dishwasher was loud but overall a very welcoming…read moreplace. I wasn't real impressed with breakfast but it was ok. I am looking for more low carb options. I would stay here anytime. Just a fantastic place and comfortable bed and spacious room. Lovely.

We stayed here for three nights recently and the hotel staff were amazing! They were friendly and…read morehelpful and we felt warmly welcomed. The bed and pillows were super comfy and we really enjoyed our stay. The room was really clean as well. There was also plenty of parking, which was nice! The location is convenient and the price of the room was reasonably priced. While the room itself was reasonably priced in my opinion, the $75 pet fee seemed steep. We knew this going in, although if we traveled here again with our dog, I'm unsure if we would stay here again or look for a place that doesn't have such a high pet fee. I like that it had a kitchen in the room, which was also very convenient. An all around great place to stay in the area!

Great experience from start to finish. Stayed here during a…read morewinter road trip and couldn't have picked a better stop. The location is very convenient, the price was affordable, and the entrance felt genuinely welcoming, especially with a fireplace going while a bitter cold storm raged outside. I arrived early and was offered early check-in, which was hugely appreciated after a long drive. The room itself was spacious, warm, and extremely comfortable, perfect for actually resting and recharging. Amenities were IMPRESSIVE. You heard me. heated pool, spa, fitness center, and a business center, all well maintained. Everything felt thoughtfully set up for travelers who actually need comfort, not just a place to crash. The only minor complaint (and it's a fair one) is the $75 pet fee. That said, it didn't take away from an otherwise excellent stay, thats just me being cheap and honest. Will absolutely be staying here again and would recommend it without hesitation! *Special Edit* I wrote the review while in my room so I had to come back and make an edit just to highlight the Breakfast Buffet! Wow! I was so impressed. The area was immaculate and the lady servicing the area was keeping everything FRESH. I'm not talking a continental tea/juice/coffee folks, you'll find the standard cereal, breads, cold bar; But you'll also find a fresh Waffle station, Hot Scrambled Eggs, French Toast Sticks, and Ham! All COMPLIMENTARY!

I should have checked Yelp first…read more Dirty shower, soap pack open and left, the bed was not totally against the wall, the floor was scratched badly, they have a laundry but it was out of order, there was no guide on the TV, the night desk clerk didn't know how to get supplies that were out in the room. The breakfast was a disaster. The hot water was ice cold, there was only one napkin for the whole breakfast area, the food selection was limited. When I pointed this out to the morning desk clerk, he said the food staff had not shown up. No apology, no attempt to correct the problems, no real interest in doing anything. Apparently, the other guests had a similar feeling about the breakfast because the dining area was empty. We left and had breakfast at a restaurant on the way out of town. Since breakfast is part of what you are paying for at this hotel, we felt deceived. I guess that's enough to let you know we won't be back! The terrible thing is we have never had a bad experience with Country Inn and Suites, but this bad experience was a doozie NOTE TO YELP: This hotel is listed as a Radisson hotel. It is actually a Choice Hotel property.

Bed Bugs!!!! Room 227 & 229!!! When we pulled the sheets…read moreback for everybody to go to bed, they were covered with little blood spots, reference photos to follow. When I went downstairs to get fresh sheets and pillowcases, I was told those weren't available by the person who was green screening on the kiosk in the corner. Where I said that was not acceptable, I didn't want to sleep on dirt sheets, I was told I could get a refund in the morning. I should've known by the little blood spots on the sheets exactly what was going on. I woke up in the morning and as we started to rouse out of bed, I looked over at my husband and pulled this off the side of his face. I instantly went downstairs and said this was unacceptable. We need a refund. What are you gonna do about it? We were told they're going to "talk to their pest control person to do an investigation and if it's confirmed that they are bedbugs then they'll give us a refund." Again, I said this is not acceptable. They eventually came up to the room an hour and a half later tipped up the mattress, and my husband clearly saw a bedbug in the middle of the bed which they flicked off and acted like was not there. I physically reacted allergic to some bites a few hours later after we left the hotel.

Reserved a suite for the hot tub in room, sofa bed and king size bed. Room 118. The room smelled…read morebad. Took the cushions off the sofa and found cheetos and other food crumbs. Pulled the bed out and found stains. Reported to the front desk and was asked if I needed to use the sofa bed. Then offered a room with 2 queen size beds and use of the hot tub in the dirty room or use of the hot tub in the public area after hours 12 am. Upon checking out we were told we had been given a discount. It appears to be 45 dollars off. We were moved to a lesser cost room so that is appropriate the room was smaller and not what we had reserved.

Nice place to stay ... we've done it many times. Now I cannot even find a spot online to put my…read morerewards number. Start booking and find I may as well stay at the Holiday Inn Express with the extra charges including a $10 human service charge above Bismarck's huge lodging tax. ?What? I need a place to stay not a babysitter! Try two numbers and cannot talk to Bismarck hotel. I think that is what they said. English at the AMERICINN must be a second language. Frustrated. I will go back to the Hampton or Holiday. More money but less frustration. Was a nice place to stay. Good breakfast. But sorry. Not my go-to anymore ...

All the Hiltons and IHGs were booked, so we went off our beaten path and went to Sleep Inn, and I…read moream so glad we did! David at the front desk was very friendly and helpful in getting us a room at the last minute. Our room looked meticulously cleaned and cared for prior to our arrival. The pool looked clean and, while small, good for little ones. My only note is that the mattress was rather firm, but that's just a matter of personal preference.

Clean room, great bed, very quiet, everything works as it should. Breakfast is available as…read moreadvertised and there is enough choices to make most happy. Great staff, very helpful and friendly.

Two separate four-night stays at this property and it's been good. The first week, I was upgraded…read moreto a larger suite. The second week, a regular two-bed room but both have been comfortable. Even the smaller room has enough space in it to spread out and I've done that as I have entirely too much stuff in this suitcase! Small single-cup coffee maker, microwave, mini-fridge. A decent work desk with enough power outlets. The wifi has worked well, even during the usual evening slow times. I have not used the fitness area or the pool, but the business center was well stocked. I have had breakfast here a couple of times and it is consistent with the Hampton brand - something with eggs (scrambled or an omelet), a breakfast meat (bacon or ham or sausage) plus bread for toasting, juices, fresh fruit, yogurts and such. It's a decent hot breakfast. The room has been mostly quiet with no noise from the nearby interstate. Some hallway noise - I wish they had installed slow-close doors on all of the rooms. Housekeeping has done a good job of resetting the room and restocking towels and the like. There is a restaurant/bar next door and a supermarket within walking distance. Plenty of parking. I would stay here again. Uh, I *have* stayed here again. [Review 10672 overall, 440 of 2019.]

Don't bother making a reservation and try to plan a trip because they will give your room away…read more I'm even a Gold Club member and it doesn't matter. Customer service is less than desired.