Delayed Delayed Delayed!!! Delayed Airlines should be their…read morename. Punta to Asheville 6 hour delay. Punta to Asheville 3.5 hour delay SO FAR! NEVER AGAIN! They make the now defunct spirit airlines look like Delta !

Seriously? We're delayed for almost 2 hours (ok, that happens) but now we wait for our luggage at…read morebaggage claim for over an hour? Shoddy service at best and not an Allegiant staff member in sight. Pathetic. Zero communication.

With the popularity of the Asheville area the Asheville Regional Airport is expanding its buildings…read moreto better serve the public. Even with the location in the middle of a build out we appreciated the seating areas that I felt were comfortable and family friendly.

I am a huge fan of small airports, but the service and physical space issues I had at AVL knock…read morethem down a star. Firstly, the airport is doing some major construction and the walkway between the arrival terminal and baggage claim is scaffolded. There were construction workers using leaf blowers to blow dust around (toward the pedestrian walkway) both times I flew through AVL this year. Because of construction arriving passenger pick up is quite crowded and disorganized, so just hope for the best until construction ends. There's not a long going on in here once you're through security - a bar, a coffee shop, a Jimmy John's and a "smoothie cafe". Nothing was open either time I flew through here, so probably plan to BYO everything for feeding yourself in this airport to your destination or connection. My service issues were disability boarding related. I have an "invisible" disability that requires more time to board the plane and I always preboard with United. While this specific issue may not be owned by the airport (gate agents are typically employed by the airline), but happened in the airport and is relevant enough to all travelers that I do want to share here. Security was fine, and Pre-Check was just as fast as any other small airport. Through in 5 minutes or less. At boarding, however, despite wearing my sunflower lanyard, the gate agents saw no wheelchairs and skipped disability preboarding altogether. If this happened once I'd let it go, but it happened repeatedly at AVL. I have flown through dozens of even smaller airports than AVL that do disability preboarding correctly. AVL United gate agents do not. AVL is almost impossible to get to/from without a rideshare, rental car, or someone picking you up. I did successfully use transit to get to Asheville downtown from AVL, but I got lucky on the timing with my check bag coming out in time to catch the bus with 5min to spare. The buses only run between the airport and downtown every 90 minutes, which means too infrequently for airport employees to rely on transit to come to work. There is also a hotel across the street for those with morning flights, but the construction fencing is situated such that it didn't feel super safe to walk from the hotel to the airport 100 yards away.

As a Sky Miles member this was the first time I was disappointed with a recent trip…read more We paid extra for comfort+ and the only perk was extra leg room. The seats were tight for our shoulders. Our seats were in the air flow (not sure what that means) and we had 3+ hours of constant cold air. No blankets any more because of COVID. I would say that is a good excuse but their partner airlines wasn't concerned about it. On our return flight there was a loud air noise. My husband who is almost deaf complained. Neither the flight attendant nor the captain seemed to care. At least the flight attendant told us that is just the plane and they cannot do anything. The captain only shrugged his shoulders. Since the beginning of the new year many things have changed. The Sky Club has increased limitations regarding who can go into the club. They no longer offer the option to purchase food on the plane. We only had an hour between flights and with a 12 hour travel day we could feel the hangry coming on; a person can only eat so many cookies and chips. To get a comfortable flight in first class you have to purchase a ticket months in advance and pay approximately $2,000 extra. Additionally, Delta's partner airline AeroMexico cancelled one leg of the trip with less than 12 hours notice and the only notification was an email. Delta was good about rescheduling however, our trip was delayed two days. That is 2 days we paid at a resort that we did not get to enjoy. I keep hearing excuses such as COVID, increased fuel costs, difficulty finding employees to fill positions and basically inflation. I do hope our next trip is more pleasant. I will pack a blanket and sandwiches.

need to fly to Newark from CHS. NO direct flights offered by Delta. only connections. this turns…read morea 2 hour flight into a 6 hour+ adventure. come on Delta, do better!

Our experience with United at the Asheville airport was a bit mixed. When we arrived, the gate area…read morefelt somewhat disorganized, and it took quite a while for agents to assist a wheelchair passenger off the plane. Due to the ongoing terminal reconstruction, navigating the maze of ramps between the aircraft and terminal also seemed unnecessarily difficult and confusing. That said, our departure experience the next morning was the complete opposite. The morning agents were exceptionally pleasant, professional, and efficient, making the process smooth and stress-free. Hopefully the arrival-side experience improves once construction is complete, because the staff we encountered later showed how good the service can be.

We were soon to board our flight but the gate agent announced that there was a mechanical problem…read moreso our flight would be delayed. I thought they could have done a better job informing us of the changing departure times -- although I was getting alerts on my phone from United. Maybe 90 minutes later, we were called to board and the jetway took us down the stairs and outside the terminal (boy was it Brisk!) and up a ramp to the plane. Mostly I'm grateful that they thoroughly checked out the plane and fixed the mechanical problem, so the delay was just a minor inconvenience.

I was going to a flight at 9:05 am and I got there at. 7:00 am and I was stuck in a line and I…read moremissed my flight so that was horrible but luckily there was another flight to my destination at 5:00pm so I was at the airport for 6 hours but I did get home so in all it was not horrible.

Couldn't have had a better experience. Davauris was early and patient to pick us up, was…read moreprofessional, courteous and a pleasure to be around. We would highly recommend Morgan Transportation and would not consider using another car service when in the area. Steve Rollins, MT. September 2024.

Promised a pickup from Waynesville to the Asheville airport. Stopped returning texts and calls when…read moreour group asked for a status update. Got a vague answer after several calls. Very unprofessional and unreliable behavior. I would recommend a more reputable service in the region.