This was my first time flying out of Asheville Airport and I was pleasantly surprised. It is a…read moresmall airport with one terminal. I was through security was completed within minutes. The terminal was recently renovated and is modern and clean with natural wood tones, stone work, and river-inspired flooring patterns, There was ample seating options. There is limited food options, Jimmy Johns, Tropical Smoothie , Costa Coffee and Aletitude Bar. It was a seamless process.

A small airport that is easy to navigate through. They are going through a lot of construction, so…read moreit makes that navigation a bit confusing. I wanted to get there early, to get my bags checked, go through security, secure, rental car, and get to the gate. Unfortunately, nobody was at the United ticket counter to check my bag. It wasn't until an hour later that I was able to check my bag. I'm told that things will improve once the construction is done. A special message to the man at the information desk, at the baggage claim area, who insisted that there were no signs indicating the rental car counters or at the baggage claim area. The picture I've posted with this message proves otherwise, as I insisted to him several times. I hope I return to this airport when they're done all the construction. I won't have to run back-and-forth through the Construction tunnel 3-4 times to get to the right rental car area. It was rather annoying.

The gate agents, the flight staff (FA's & pilots), and the ground crew are all great here! They…read morework hard to ensure they get you as close to on time as possible and if you're going to be late, they work hard to be efficient when the flight arrives late, to get you to your connection. It's sad that most reviews are 1 or 2 stars and are from inexperienced travelers... those who fly only a few times a years who have unrealistic expectations and knowledge of traveling (and they show this with how they conduct themselves in the airport!)... I've been traveling my entire life, now flying 2 to 3 times per month and understand the challenges that affect flying (the FAA and weather are the 2 greatest!!!) and yes, I get frustrated during delays and cancellations too! But I know here to point blame and it's not on this hard working staff. I always have a very nice experience with AA!

IF I COULD LEAVE 0 stars I would!!!!!…read more I booked a flight from Knoxville TN to Corpus Christi TX for my 73 year old grandmother. the flight was cancelled. okay whatever. they gave her a new flight that routed her to WASHINGTON DC??? Thats the opposite direction! They then proceeded to cancel that and took her to NYC. which was then routed to Dallas. yeah, the cows are the problem for global warming huh? she had to wait overnight in the airport to catch her next flight because she was 2 hours from home. they offered no accommodations. I will never book with them again.

The are getting worst. Try to make you think they are good but is all fake. Travel to Athens Greece…read morein leaving 2 hours delay due to technical problem. In returning 7 hours delay from Athens Greece to Atlanta, technical problem again. We end up returning 11:00 PM. All passengers lost connections so they put us overnight in local hotels. We have to carry our check in luggage no arrangements to final destination, two people try to accommodate delayed passengers, horrible slow service. Consider that after a 12 hours flight and the delay that they cause. Worst the next day I had to check in and go through 2.5 hours in the line for TSA inspection that I would have not had to do if there was no delay and had connected in my final destination as scheduled. I wrote to their CEO never reply. Receive an email from customer service apologizing! I will never use them again if I can help it.

Delta is my preferred airline and I have many perks with them as a Gold Medallian member and AMEX…read moreSkymiles Platinum card holder. I used Delta for a recent weekend girl's trip in Asheville, NC and flew into this airport. My flights were on time for both arrival and departure from this airport and on to ATL for a connecting flight back to VA and my bags were out quickly and bag drop was easy on return flight home. I love Delta's app and bag tracking and their updates on delays or issues where you can easily rebook through their app without having to speak to an agent or stand in line somewhere. Delta isn't perfect but they appear to be doing it better than most. No issues from me with my trip!

Our experience with United at the Asheville airport was a bit mixed. When we arrived, the gate area…read morefelt somewhat disorganized, and it took quite a while for agents to assist a wheelchair passenger off the plane. Due to the ongoing terminal reconstruction, navigating the maze of ramps between the aircraft and terminal also seemed unnecessarily difficult and confusing. That said, our departure experience the next morning was the complete opposite. The morning agents were exceptionally pleasant, professional, and efficient, making the process smooth and stress-free. Hopefully the arrival-side experience improves once construction is complete, because the staff we encountered later showed how good the service can be.

We were soon to board our flight but the gate agent announced that there was a mechanical problem…read moreso our flight would be delayed. I thought they could have done a better job informing us of the changing departure times -- although I was getting alerts on my phone from United. Maybe 90 minutes later, we were called to board and the jetway took us down the stairs and outside the terminal (boy was it Brisk!) and up a ramp to the plane. Mostly I'm grateful that they thoroughly checked out the plane and fixed the mechanical problem, so the delay was just a minor inconvenience.

I was going to a flight at 9:05 am and I got there at. 7:00 am and I was stuck in a line and I…read moremissed my flight so that was horrible but luckily there was another flight to my destination at 5:00pm so I was at the airport for 6 hours but I did get home so in all it was not horrible.

Couldn't have had a better experience. Davauris was early and patient to pick us up, was…read moreprofessional, courteous and a pleasure to be around. We would highly recommend Morgan Transportation and would not consider using another car service when in the area. Steve Rollins, MT. September 2024.

Promised a pickup from Waynesville to the Asheville airport. Stopped returning texts and calls when…read moreour group asked for a status update. Got a vague answer after several calls. Very unprofessional and unreliable behavior. I would recommend a more reputable service in the region.