No self check in so you better be ready to wait in line for a chick just to check a bag for your…read moreflight. Staff is ok but even tell you they are understaffed and constantly apologizing for the fact they can't do everything at once. Maybe the company needs to pay attention to staffing and care of their employees so passengers have a better experience. About to board, let's see how this goes!

Delayed Delayed Delayed!!! Delayed Airlines should be their…read morename. Punta to Asheville 6 hour delay. Punta to Asheville 3.5 hour delay SO FAR! NEVER AGAIN! They make the now defunct spirit airlines look like Delta !

This was my first time flying out of Asheville Airport and I was pleasantly surprised. It is a…read moresmall airport with one terminal. I was through security was completed within minutes. The terminal was recently renovated and is modern and clean with natural wood tones, stone work, and river-inspired flooring patterns, There was ample seating options. There is limited food options, Jimmy Johns, Tropical Smoothie , Costa Coffee and Aletitude Bar. It was a seamless process.

A small airport that is easy to navigate through. They are going through a lot of construction, so…read moreit makes that navigation a bit confusing. I wanted to get there early, to get my bags checked, go through security, secure, rental car, and get to the gate. Unfortunately, nobody was at the United ticket counter to check my bag. It wasn't until an hour later that I was able to check my bag. I'm told that things will improve once the construction is done. A special message to the man at the information desk, at the baggage claim area, who insisted that there were no signs indicating the rental car counters or at the baggage claim area. The picture I've posted with this message proves otherwise, as I insisted to him several times. I hope I return to this airport when they're done all the construction. I won't have to run back-and-forth through the Construction tunnel 3-4 times to get to the right rental car area. It was rather annoying.

The gate agents, the flight staff (FA's & pilots), and the ground crew are all great here! They…read morework hard to ensure they get you as close to on time as possible and if you're going to be late, they work hard to be efficient when the flight arrives late, to get you to your connection. It's sad that most reviews are 1 or 2 stars and are from inexperienced travelers... those who fly only a few times a years who have unrealistic expectations and knowledge of traveling (and they show this with how they conduct themselves in the airport!)... I've been traveling my entire life, now flying 2 to 3 times per month and understand the challenges that affect flying (the FAA and weather are the 2 greatest!!!) and yes, I get frustrated during delays and cancellations too! But I know here to point blame and it's not on this hard working staff. I always have a very nice experience with AA!

IF I COULD LEAVE 0 stars I would!!!!!…read more I booked a flight from Knoxville TN to Corpus Christi TX for my 73 year old grandmother. the flight was cancelled. okay whatever. they gave her a new flight that routed her to WASHINGTON DC??? Thats the opposite direction! They then proceeded to cancel that and took her to NYC. which was then routed to Dallas. yeah, the cows are the problem for global warming huh? she had to wait overnight in the airport to catch her next flight because she was 2 hours from home. they offered no accommodations. I will never book with them again.

Our experience with United at the Asheville airport was a bit mixed. When we arrived, the gate area…read morefelt somewhat disorganized, and it took quite a while for agents to assist a wheelchair passenger off the plane. Due to the ongoing terminal reconstruction, navigating the maze of ramps between the aircraft and terminal also seemed unnecessarily difficult and confusing. That said, our departure experience the next morning was the complete opposite. The morning agents were exceptionally pleasant, professional, and efficient, making the process smooth and stress-free. Hopefully the arrival-side experience improves once construction is complete, because the staff we encountered later showed how good the service can be.

We were soon to board our flight but the gate agent announced that there was a mechanical problem…read moreso our flight would be delayed. I thought they could have done a better job informing us of the changing departure times -- although I was getting alerts on my phone from United. Maybe 90 minutes later, we were called to board and the jetway took us down the stairs and outside the terminal (boy was it Brisk!) and up a ramp to the plane. Mostly I'm grateful that they thoroughly checked out the plane and fixed the mechanical problem, so the delay was just a minor inconvenience.

I was going to a flight at 9:05 am and I got there at. 7:00 am and I was stuck in a line and I…read moremissed my flight so that was horrible but luckily there was another flight to my destination at 5:00pm so I was at the airport for 6 hours but I did get home so in all it was not horrible.

Couldn't have had a better experience. Davauris was early and patient to pick us up, was…read moreprofessional, courteous and a pleasure to be around. We would highly recommend Morgan Transportation and would not consider using another car service when in the area. Steve Rollins, MT. September 2024.

Promised a pickup from Waynesville to the Asheville airport. Stopped returning texts and calls when…read moreour group asked for a status update. Got a vague answer after several calls. Very unprofessional and unreliable behavior. I would recommend a more reputable service in the region.