I recently had a pick up for my wheelchair. bound father in law in Miami. Rafael Torres picked him…read moreup and made the trip just wonderful. He was professional and was on time (early) so my father in law wasn't worried. The trip was so relaxed that I felt I must put a review up. Five starts isn't enough....thank you!!!

Excellent service and excellent drivers. On-time customer service, Recommended and reasonable price.read more

This is a really great company to do business with. I phoned to have them transport my wheelchair…read morebound mother and her personal items from the hospital to her assisted living facility. I am very happy that I phoned. They are polite and professional when answering the phone. They explain their prices clearly. Booking was very easy and they were able to accommodate my schedule. Payment was easy by credit card, I got an email receipt, and a very good price. when they arrived they were seamless and professional. They were very good and kind to my elderly mother and transported her safely and on time. I will definitely be using them again.

From the owner: "Our NEMT company stands out in the crowded landscape of medical transportation by placing…read moreunparalleled emphasis on customer service. While many providers focus solely on the logistics of transportation, we prioritize the patient experience, ensuring every journey is not only safe and efficient but also personalized and comfortable. Our commitment to exceptional customer service means we go the extra mile in every interaction, making us the preferred choice for those seeking more than just a ride - but a comprehensive, compassionate travel solution."

I spoke to Alex. Great professional businessman- however don't have much to say because I ended up…read moreusing another service for that matter. If you call, someone will ANSWER THE PHONE Let me know how it goes for YOU.

From the owner: HealthCare Ride is a Special Transportation Service & Non Emergency Medical Transportation company…read morefor the elderly serving all of Florida 24/Hour service seven days a week, we have wheelchair vans for those who need our service. At reasonable rates for seniors we are Lic/Insured with professional EMT drivers CPR/AED certified. * Non Emergency Medical Transportation * Hospital Discharge * Outpatient Service * Doctor appointment * Dental appointment * Affordable rates

Update: Medical Transportation has been much better since the one incident. :)…read more Is there less than 1 star? My experience with this Medical Transportation service (usually for Senior citizens) could have been much better. On 12/8/15, approximately 5:45pm I called Medical Transportation Services, LLC. and spoke with Carlos and made an appointment for Medical Transportation Services, LLC to pick up my mother for her appointment 12/10/15 at 11:00AM. I also asked Carlos to cancel the appointment on 12/17/15. Usually, we get a confirmation call from the driver the day before. We did not get a confirmation call, so I called Medical Transportation Services, LLC and spoke with Tony around 5:25pm. Tony was unable to locate the transportation reservation in the system, but placed me on a long hold. He listened to the recorded call between Carlos and me on 12/8/15. After confirming that a reservation should have been made to pick up my mom, he apologized for the mistake and indicated Carlos should have made the reservation. He said that the person who could arrange for a transportation pickup in the morning was his supervisor, Aline Perez. Tony told me he would leave her a message to call me in the morning on my cell phone, and she would arrange pickup for my mother. Tony also confirmed he would also be working in the morning. On 12/10/15, the day of the appointment, I did not get a call from Aline in the morning, so I called Medical Transportation Services. I spoke with Hermes and asked if I could spoke with Tony or Aline Perez. He said Tony was not in and Aline was unavailable or in a meeting. After another very long hold, Hermes also listened to the recorded call and apologized for the mistake. I asked to speak with Jerome Mercer, but Hermes did not know him. I asked Hermes for Aline to call me back. I am disappointed with the numerous mistakes made by several employees of Medical Transportation services. At least 4 or 5 things that representatives said were going to be done were not done. Medical Transportation services needs to improved. They should also let people know that the phone calls are being recorded. Several places charge for missed appointments. Luckily, I was able to re-schedule. I believe this company is part of UnitedHealth Group or Preferred Care Partners. Hermes said the head quarters was located at 9100 South Dadeland Boulevard, Miami, Florida 33156. Phone: 305-670-8440 Fax: 305-670-2312.

Where do I start I booked nurse Denia for my post Op surgery best decision I ever made trust me ,…read moreI was flying to Miami from Texas for my breast, augmentation/tummy tuck and from the time I reach Miami nurse Denia has been hands-on very attentive and just all-around awesome thank you .

From the owner: Elective surgery is an investment in your confidence. With Luxury Isles Post- op Care, you can be…read moreconfident that your recovery will be a luxurious experience with exceptional Post Operative Care. Our team aims to exceed your expectations, providing comfort, safety and an elevated recovery experience. Serving clients undergoing breast augmentation, Liposuction 360, general liposuction, Brazilian Butt Lifts, mommy makeovers, tummy tucks and more. You’re going to look your very best. Let us make sure you feel your best, too. After an elective surgery, trust your recuperative care to the expert team at Luxury Isles Post-op Care Whether you’re in home or in a hotel suite, traveling alone or with a companion, we offer the services you need for excellent post-operative care. Offering packages covering stays from one to five days, you can rest assured that all of your needs will be catered to, with trained healthcare professionals ensuring your health and safety. From round-the-clock care and assistance with daily tasks to optional private chef and massage services, you will recover in the lap of luxury.

Given the seven people I've dealt with so far from this company, I can't see how anybody would ever…read moregive them a positive review. They were 45 minutes late picking us up which meant we missed 20% of our event. The drivers have no way of communicating each other (there were five of us, one Wheelchair user per Van) My van was flashing overdue service, and low fluid lights. My driver did not have a cell phone, barely spoke English, wouldn't follow my directions and so coming back took 20 minutes longer than it should have. Because they were rushed because we were late. They didn't tie down my wheelchair properly and they bounced all the way. Because my driver didn't speak English he didn't understand me when I asked him to stop to fix it or he didn't care I'm not sure which. I'm stuck with these guys going back to the airport because my group is already paid for it,

100% passionate team and drivers taking care of our seniors with respect and dignity. I remember…read morewhen he was just starting the business, I had confidence in him then and I still do now. Whether it's Family, friends and definitely to include the hospital. Call them

DONT BOOK WITH HER UNLESS YOU WANNA GET SCAMMED! THE SCREENSHOTS SPEAK FOR THEMSELVES. was supposed…read moreto pick me up didn't show! Scheduled her in October for my Dec surgery. She was quick to take my money but stop responding. Message me back three days after my surgery some b.s and stated she would give me a refund never got it! Been three weeks! You want good service book with Miami sx transports ( 954-779-8312) she came in clutch last minute to save the day. UPDATE SHE MESSAGED ME BACK, CURSING ME OUT ALL BECAUSE I ASKED FOR MY MONEY BACK! Now I have to file a desbuite!

I gave this woman $80 to take me from the hotel to the airport. Obviously, she knew I needed her…read morespecific transportation because I just had a BBL. She said she only works 9 am to 3 pm but she could arrange for someone to come get me at 5pm. Any reasonable person would assume that she asked someone who works for her to drive the van and take me to the airport. She instead sent a Lyft to take me. A very small and dirty car. The cost of this Lyft was $40. I could've just called an uber or lyft myself had I known this was her plan all along. When I told her to refund me, she started threatening me by saying she has my ID and knows my address. This lady is unhinged.

Wish I could leave a 0 but it can't be blank it has to be at least a 1 star, they don't deserve a…read morestar!!!! They are horrible and I didn't even boom transpiration services I was driving and the driver almost caused me to get in Ana cinder twice! I would never in my right mind suggest anyone use this company! I am driving eats on Hollywood Blvd, I am in the far right lane, driver is waiting to make a u turn before 56th Avenue, sees me driving and makes a u turn and caused me to go over on the grass - no picture or video because I was driving. In the video we are at a red light on Hollywood Blvd and 46 Ave, he gets out of the lane drives on the side to not wait at red light and cuts everyone off. DONT USE THIS COMPANY THEY ARE WRECK-LESS AND A HAZARD TO OTHER PEOPLES LIVES!

Denuncia pública: Violaciones laborales, fiscales y operativas por parte de Trip 2…read more Por medio de este comunicado, deseo dejar constancia formal de la serie de irregularidades graves y potencialmente delictivas en las que incurre la empresa Trip 2, tanto desde el punto de vista laboral y fiscal, como en materia de transporte y seguridad pública. Las prácticas descritas a continuación constituyen una amenaza directa para los derechos de los trabajadores, la seguridad de los usuarios y el cumplimiento del marco legal del estado de Florida. 1. Fraude en la clasificación de trabajadores y explotación laboral encubierta Trip 2 impone jornadas de hasta 8 horas diarias de trabajo, bajo reglas estrictas impuestas directamente por la empresa (horarios, rutas, métodos de operación, control de desempeño), pero sin clasificar a los conductores como empleados, sino como "contratistas independientes". Esta figura es utilizada de forma fraudulenta para evitar: * Pagar salario mínimo garantizado. * Otorgar beneficios laborales (como seguro médico, compensación laboral, horas extra o vacaciones). * Retener y reportar impuestos al IRS y al estado de Florida. Estas acciones violan el Fair Labor Standards Act (FLSA) y el Capítulo 448 de los Estatutos de Florida, además de contradecir la normativa del IRS, que establece que cuando una empresa controla cómo, cuándo y con qué se trabaja, existe una relación laboral formal. No se trata de un contrato independiente, sino de una relación empleador-empleado disimulada para evadir obligaciones. Esto es evasión fiscal y fraude laboral. 2. Violación de leyes de transporte: uso de seguros personales para actividades comerciales Trip 2 obliga a sus conductores a operar vehículos para fines comerciales utilizando pólizas de seguro personales, lo cual es totalmente ilegal en Florida. Según el Capítulo 627.7415 del Florida Statutes, todo vehículo usado para fines comerciales debe contar con seguro comercial. Esta práctica no solo es ilegal, sino altamente peligrosa, ya que: * Si ocurre un accidente, la aseguradora personal puede rechazar el reclamo por uso indebido de la póliza, dejando al conductor completamente desprotegido. * Los pasajeros no están legalmente cubiertos en caso de lesión o muerte. * Se expone a terceros y a la sociedad en general a un riesgo civil y penal inaceptable. * La empresa se desentiende de cualquier responsabilidad legal, trasladando todos los riesgos al conductor, lo cual es un acto de negligencia corporativa grave. 3. Riesgos para la seguridad pública La combinación de: * Conductores que trabajan largas horas sin seguro adecuado, * Bajo presión operativa, * Sin respaldo legal ni protección financiera, ...representa un peligro latente no solo para los propios trabajadores y usuarios del servicio, sino para el público en general. Estas acciones pueden desembocar en tragedias, donde la empresa quedará impune gracias a la estructura fraudulenta que ha construido. 4. Notificación a las autoridades competentes Por todas las razones expuestas, esta situación será reportada ante las siguientes entidades: * Office of the Attorney General del Estado de Florida, por posibles delitos de fraude corporativo, evasión fiscal y violaciones laborales. * Florida Department of Labor, por violaciones al FLSA y uso indebido de contratos independientes. * IRS, por omisión de retención y reporte de impuestos laborales. * Department of Highway Safety and Motor Vehicles, por el uso ilegal de seguros personales en actividades comerciales. Conclusión: Trip 2 no es simplemente una empresa mal gestionada. Es una estructura empresarial basada en la evasión de responsabilidades, tanto legales como humanas. Su modelo de negocio se sustenta en: * Explotar a conductores sin brindarles protección. * Operar al margen de las leyes de transporte. * Burlarse de los reclamos legítimos de empleados y clientes. Hago un llamado a otros trabajadores y víctimas a alzar la voz. Lo que ocurre aquí no puede seguir normalizándose. Las autoridades deben actuar de forma inmediata para evitar que este modelo de impunidad siga creciendo en nuestro estado.