After an injury on a cruise ship and being disembarked in a foreign country with less than adequate…read morehealthcare, getting home to the US was a top priority. Trinity Air Ambulance International was a true lifeline. From the very first call to the final coordination, their communication was clear, constant, and incredibly reassuring. They brought a sense of calm into complete chaos and handled every detail with professionalism and compassion. Knowing we were in such capable hands made an overwhelming situation so much more manageable. Truly an amazing team doing extraordinary work when it matters most.

I don't write a lot of reviews but Trinity was an absolute life saver for my uncle. We were stuck…read morein the Dominican Republic and my uncle was in critical condition and I was told a lot of things concerning what we could and could not do in terms of transport. I talked to Thomas from Trinity and he shared what the plan could be and asked specifically what was going on with my uncle. He was very kind and shared the best information I could have received about what I could expect. After this, their team truly helped us in ways I couldn't have imagined by helping my uncle get admitted to a great hospital in south Florida that has helped my uncle recovery quickly. I went from a desperate situation to being in the best hands possible. I could not recommend Trinity Air Ambulance more. It was in the midst of one of the scariest moments of my life that they came in and helped make things easy and smooth. Highly recommend. I talked to more than a dozen different options and got quotes and more information and Trinity was the best by far. If you're having trouble finding the right option look no further!

we were flying in to Fort Lauderdale from Michigan and needed wheelchair accessible transportation…read morefrom airport in Fort Lauderdale to Miami and again from hotel in Miami to cruise line dock. we located a company online who referred us to Nuezra. Nuezra was very polite, professional, above and beyond what we expected to receive. Ezra the owner was our driver and he was a great conversationalist during the drive and also provided great tips for the area. just for reference I am a T2 para with a manual wheelchair. I highly recommend Nuezra and I would ask for Ezra by name

They were scheduled to pick up us at Fort Lauderdale airport and take us to our hotel October 18…read moreand they never showed. We texted and called for over one hour. They emailed us 10 hours later that our reservation was accidentally deleted. Do not use they were unreliable the first time we used arriving one hour late. Should have never used. Beware.

I booked a last minute ride with this company , to my surprise the driver was very accommodating ,…read moreon time . and I felt important because of how much the manager was in touch within all my trips .I would highly recommend this transportation service it's not only for wheelchairs they transport passengers too for a great low price and on top that they have meal options I wish I could give it more than a 5 stars

Update: Medical Transportation has been much better since the one incident. :)…read more Is there less than 1 star? My experience with this Medical Transportation service (usually for Senior citizens) could have been much better. On 12/8/15, approximately 5:45pm I called Medical Transportation Services, LLC. and spoke with Carlos and made an appointment for Medical Transportation Services, LLC to pick up my mother for her appointment 12/10/15 at 11:00AM. I also asked Carlos to cancel the appointment on 12/17/15. Usually, we get a confirmation call from the driver the day before. We did not get a confirmation call, so I called Medical Transportation Services, LLC and spoke with Tony around 5:25pm. Tony was unable to locate the transportation reservation in the system, but placed me on a long hold. He listened to the recorded call between Carlos and me on 12/8/15. After confirming that a reservation should have been made to pick up my mom, he apologized for the mistake and indicated Carlos should have made the reservation. He said that the person who could arrange for a transportation pickup in the morning was his supervisor, Aline Perez. Tony told me he would leave her a message to call me in the morning on my cell phone, and she would arrange pickup for my mother. Tony also confirmed he would also be working in the morning. On 12/10/15, the day of the appointment, I did not get a call from Aline in the morning, so I called Medical Transportation Services. I spoke with Hermes and asked if I could spoke with Tony or Aline Perez. He said Tony was not in and Aline was unavailable or in a meeting. After another very long hold, Hermes also listened to the recorded call and apologized for the mistake. I asked to speak with Jerome Mercer, but Hermes did not know him. I asked Hermes for Aline to call me back. I am disappointed with the numerous mistakes made by several employees of Medical Transportation services. At least 4 or 5 things that representatives said were going to be done were not done. Medical Transportation services needs to improved. They should also let people know that the phone calls are being recorded. Several places charge for missed appointments. Luckily, I was able to re-schedule. I believe this company is part of UnitedHealth Group or Preferred Care Partners. Hermes said the head quarters was located at 9100 South Dadeland Boulevard, Miami, Florida 33156. Phone: 305-670-8440 Fax: 305-670-2312.

I booked this ride to pick my dad up from Miami to be taken to Lakeworth rehabilitation. Not only…read morethe driver was on time but he was courteous and patient. He waited 15 minutes, the dispatcher contacted me before I even call them. The ride was great. The vehicle was fully updated and equipped, most importantly cleaned!