The BEST! I had the pleasure of working with Andrew and Todd with installing Mohawk Sanibel luxury…read morevinyl plank in my home. I checked out 4 other businesses, but Pleasant Flooring had the BEST product, service, and price - hands down. I will definitely return when I'm ready for new carpet! Loved their install team too!

They have done the carpeting in our house and the vinyl flooring planks in our bathroom. Both jobs…read morewent smoothly. They arrived on time, were professional, and the craftsmanship was perfect. Andy and Todd were welcoming and easy to work with and the pricing was very reasonable. Would definitely recommend them for their fine work.

I would never suggest this company for ANY SERVICES…read more WE STARTED doing business in July 2017, from seeing a Facebook ad. After the FIRST install we had had a massive showing seam in the entry way of our bedroom. (* Totally related to installation) it was not fixed and be eventually our entire room had to be replaced because of " carpet delamination" -which they did replace... In the most atrocious hack job which was not only my opinion but other professional installers opinions when they came to see the job. I ended up taking many pictures and the one that's always the most comical it's a fact that they actually stapled the carpet all the way along the walls of the room which is totally absurd. They left a HUGE SEAM DOWN THE MIDDLE OF OUR ROOM and I called immediately to have this fixed.. And we cancelled the company remaining jobs to do our whole house..... ..... FIVE MONTHS LATER ARE STILL TRYING TO GET OUR 500.00 BACK AND BE A PROPER INSTALL of carpet. I have, in Facebook messages ( one of the only business people I know who doesn't SPEAK to be people, only writes on messages through Facebook) all the messages and pictures and have contacted a local t.v. station and lawyer to get help. We moved here from Florida and prided ourselves on supporting local companies.. This is one I would never suggest!!

The only good thing about this company is the carpet its self. The came with the wrong padding and…read moreit took them 2 hours to bring back the right one. Then they couldn't finish the job because they didn't have enough carpet. It took almost a week to get back and finish the job. Now I am having a problem with some wrinkles and he (Cliff Crippen, the owner) does not return my calls and when he does he sets up a date and they are a no show. After 7 calls and no response, I guess I am going to find someone else to fix their problem.

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Best experience ever! I had the majority of my floors done throughout the house along with my…read morebasement stairs and from beginning to end, the process was a great customer experience. The installation was professional and efficient. My floors look amazing! Highly recommend them for flooring and installation!

Sam and company did an outstanding job with our 2nd floor stair runners and basement flooring. He…read morewas professional, efficient, and him and his team paid great attention to detail in our old/historical home. We would definitely recommend them for flooring and installation!

OMGoodness! I love my new floors. Stumbled upon John, owner of JDM Hardwood Flooring on Facebook…read more My first impression is that he was knowledgeable, professional, honest and fairly priced. And now that I have met him, observed his work ethic and talent I can confirm that John is all this and more. He worked on installing my flooring for three days. John arrived exactly on time, installed my flooring with precision and expertise and finished the project on time. It was an extremely clean process and the quality of John's work and craftsmanship is excellent. I will definitely call John again for my next flooring project and recommend him to my family, friends and neighbors. Amazing job from start to finish. BONUS! He is the nicest and kindest person you will ever meet.

We recently had our floors redone by John and we are so happy with the results! John is an expert…read morecraftsman who is very conscientious and pays great attention to detail. It's rare to find these qualities today and it really showed in the results. I feel our floors were so finely done, they look perfect! John was wonderful at communicating each step of the way, no surprises ever. He was very reliable and it was a pleasure to work with him. Highly recommend JDM Hardwood flooring, you will not be disappointed!

Out of the 5 people I came in contact with the total score out of 5 was a 4.2…read more Highest score was a 5 and the lowest was a 3. All of them were friendly and nice. The reason I decided on allowing this company to do the job was they were able to install next day. What did I hate the most about the install, the late start and the excessive amount of breaks. So much so another company here to install something, mentioned it. "I did not take off marks for that." It was just the worst part of the install. The best thing I loved about the installation is the color of the LVP. A better choice than the other companies I received quotes from. ----- I hate the pricing model from all of the companies. I'd like to see that I was charged the same as the people before me, apples to apples, prices are listed so I can see for myself. ($8+ a sq foot for 420 sq ft and there is no flooring to move. Compare it to the rest of the flooring that was done that included 21 steps. Rooms were bigger and there was carpet, and tack strips to take up. Plus, they already had the product on the truck, per installer. My fear, and I believe it happened. 1st sale was to get the job and the second was to make up the difference from the first sale. I felt I was stuck between a rock and a hard place. I loved the color and the reason they didn't get a score of 5 , I just wanted it over. Even though I knew $8+ was on the high side of competitive while telling me you're giving me a deal. Only y'all know if you lied. Since I'm not presented with a price sheet. I hate the, today it's 5, tomorrow it's 2 and next week it's 10. Whatever your head decides it is. You feel robbed while they're smiling in your face. Not once did someone mention the 60% installation, why, cause there's no such thing. Vent over! At the end of the day, I love the color and, install, the people were friendly and my salesman was Great!! He was knowledgeable of the product and delivered what he promised.

Just a little update after final installation. John, the salesman, never called me back to check-in…read moreafter the installation was complete. He also never showed up on the day of installation to check the job either. The installation was only "ok." I had to fix and repair dings around doors from the crew, they were a little messy and I am just hoping this carpet was installed right and there are no issues. The carpet itself was a good product and top-dollar. The installation would be a C-.

Great price and great product! We had some issues with measuring but it was quickly fixed and…read moreschedule adjusted. We had carpet and lvp installed and it looks great!

GOOD JOB! We had…read morePerfect Floors install LVT (luxury vinyl tile) in our laundryroom. They successfully went over our 30-year old linoleum that had seen better days. The installer, Drew, arrived on time, was respectful of our home and didn't damage anything. For a half day's work in a small space he had a lot of details to contend with (removal and replacement of quarter round molding, moving the dryer out and back and removing and reinstalling the bifold closet doors. We are pleased with the work and the new floor looks fabulous!

The laminate floor they installed *years* ago slid around a bit leaving some gaps. They came,…read morelifted the pieces, put things back in place (including using some spares we had in the original boxes). Superb work, super customer service. Hightly recommended again.

Highly recommend G&K! We recently bought a new home and was moving from Maryland to new home in…read moreMichigan and Paul made it happen with our timeline before our moving truck delivered all of our furniture. Paul was friendly, accommodating and made a follow-up call?! Who does that anymore???? If you need carpet, great selection to choose, competitive pricing and excellent installation!