I don't have much to say for the original dealer I was working with due to the responsive and communication of the salesman John. Straight forward and provides customers with everything they need to get more information on their inventory. What comes as a red flag is their reaction when I decided to not go through with the purchase of a bike. At the end of the day, It was more out of budget than I wanted and I wanted to avoid making an emotional purchase for what was indeed a pristine vehicle (although sight unseen). I asked if I could have my deposit back. John was busy with a customer, however another employee started to defend how they should actually keep my deposit of $500, a deposit where I was NOT told was not refundable, had NOT signed any paperwork, nor even gave a word of commitment that I would be actually making a purchase of the vehicle. I understand the work to make a sale, but thinking about it, should this not be standard work to make a sale? It is especially not $500 dollars worth of labor, in the words of the employee that berated me for backing out and walking away from the expensive bike. He claimed that they spent time taking the bike off of listing (which I confirmed, day of, that they did not), taking pictures and sending me videos (which is still not $500 worth of labor). He basically used some backwards Mob method of bullying me, saying that "I should take this as a lesson" and proceeded to act like they were entitled to my $500. This really made me uncomfortable, and although I can very much call a chargeback on them, I just want to warn everyone of this dealership and business. They make assumptions about you for being hesitant on making a purchase, like as if you have no money... what a sad way to treat people. People, stay away from this store. Sure they have nice bikes from time to time, but they should not be treating people this way. read more

I would avoid this place. I been watching their site for awhile, finally found something that caught my eye. Inquired. That's where things got weird. I told them the bike I was inquiring on, they ask which one and just ignored my questions and wanted to talk financing right off the rip. Red flag number 1. Bike was already priced over market. Then It finally comes out the bikes sitting on 6 year old tires, but that's okay because they look "good" to them. If I want them to change the tires I can pay $799. No thanks. A sucker is born everyday, but not today. They clearly care more about profits then safety and if that's their attitude when it comes to that.. God knows what other crap they hiding and pulling on people. Buyer Beware. Then the goofball has the nerve to gaslight and shame me in response to my Google review. read more

I want to start off by saying one star. Because this way, I'm hoping it gets attention and somebody reads this several years ago I purchased a motorcycle from American classic motors. My experience was nothing but outstanding.The staff, all the personnel from their service to parts department were amazing. Now comes the bad Parti used speed leasing to secure the loan for my motorcycle. I would highly recommend anybody considering using speed leasing to purchase a vehicle through American customer motors, I urge you to find a different way several years later, after my loan matured, they refused to give me the title I had to jump through hoops to force them to to do so ended up costing me additional money.Numerous phone calls and emails only to be told they'll get to me when they get a chance because they're in a team building meeting on a monday morning at 9 am they refused to cooperate. Made me wait made me miss out on a deal on another vehicle. So I urge anybody buying from American custom motors. You will not be disappointed, just be very cautious who you choose to take a loan thrill, and if you do have no other choice but to go through speed leasing. Dear God, make sure you have a big tub of Vaseline personally, I should have driven to Harrisburg, walked into their office, grabbed the people by the neck, put him against the wall, just make them feel the way I've felt like cause I was robbed. read more

Absolutely terrible!! I purchased a bike a few years ago from these jokers that was built by them. I just picked my bike up today because I can't get any other shop willing to work on it. When the guy finally brought my bike around it had a large dent and paint chip in the top of the tank. After arguing with the lazy owners, they told me it is my fault and I have no recent pictures to prove them wrong. Don't waist your time or get taken advantage of by any of the hacks. This is a hang out not a real shop !! They also left the bike out the rain so now I have rust begging to form in numerous areas. Stay away read more

American Classic Motors - Motorcycle Dealers Near Me - Zieglerville, Pennsylvania

Purchase was seamless and every person we spoke to were very helpful to make the transaction seamless

BUYER BEWARE These KLOWNS (David Vulakh) are Queens of the old bait n switch tactic. Confirmed via email and phone bike price and availability, drive 2 hours and magically the bike we agreed to purchase was "just sold" however they do have the same newer more expensive model available. Yeah... NO. Walked out, only mistake I made was not reading reviews here first. How does this poor excuse for scam central even stay open? STAY FAR AWAY FROM THIS HOUSE OF HORRORS Possible to leave a minus 5 star review? read more

I haven't actually done business with this company and I probably won't at this point. My friend came across their TikTok page and sent me a couple of bikes to look at. The price and downpayment are listed on these pictures. After doing a little research, I found their website and quickly noticed that those same bikes shown on the TikTok page for 7k-8k with 1k down are actually well over 7k-8k. In fact, one was over 30k and the other was right at that price. Classic case of bait and switch and false advertising. I was surprised at first but after reading the other reviews here, I realized I'm not the only one who has noticed this. I put the a couple pics here to show what's on their page below. read more

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DO NOT BUY FROM THIS COMPANY!! I bought parts on Ebay which didn't fit my bike. I returned the part within days of receiving it and they kept the part and my money. I keep calling them but I keep getting the run around. I will not buy from this seller again!! read more

These people threw me out for trying to negotiate a sale on a used red 2014 Road King. And I had cash and a trailer with me. They called my buddy my lawyer because he was helping me inspect the bike. What, you can't have more than I person inspect the bike? The next day I drove to NY and got a great deal on a blue 2014 up there. While I was signing the papers, ACM was texting me and trying to make a deal with me and I really wanted that red one, but I bought the blue one. They should learn how to talk to people better. I dom't know how they stay in business. read more

BUYERS BEWARE: These guys are sketchy! No point telling my whole story based on the defensive replies from the owner on other reviews, so I'll keep my review to the following bullet points: -Lack of integrity -Bait and switch sales tactics -Debited 2x the amt of agreed upon deposit from my account -Went back on agreed upon and written (via text) deal AFTER taking deposit -Baited into a bidding war against another customer AFTER agreed upon deal and taking my deposit Only positive I can say is I did get my deposit back after calling irate with their unprofessional sales tactics. read more

Total bait and switch con artists drove 2 hours there for an agreed upon price when I got there miraculously they had another offer and I could still have the bike if I paid $500 more. Needless to say I told him to pound salt and got the hell out of there. read more

David contacted me to buy my bike and offered me 9.5k. Bike is already priced aggressively cheap. Didnt ask me any questions, asked me to mark the bike sold and will cut me a check if I deliver the bike. I drove through 2 hours of traffic one way and the first sign of trouble was when they had to check the carfax first on the VIN. I mean did you think to do that first before asking someone to drive two hours??? Then after looking at the bike and saying its clean, asks me to unload it. After unloading, they claim to have found both tires with dry rot and offer me $9k instead. What dry rot? Its 500 bucks, but its the principle behind it. Ask all questions first. Don't make someone drive two hours then lowball them after unloading the bike. You don't agree to a price then add discounts after seller delivers on a two hour drive. NO ONE DOES THAT! Complete waste of time. I loaded the bike back and left. I'm not selling them anything or dealing with this place. I rather sell to a person for 500 less. The bike is priced $3000 under trade price and you want to nickle and dime me after I drove there and unloaded the bike? And you have another bike priced $14000 with more miles...insane. Read all the negative reviews. read more

If I could give 0 stars I would, after purchasing a bike spending over 7000.00 the bike wasn't inspected I didn't purchase the 800.00 service because I was told I didn't need to because of the low miles. I trailered it home, dropped It off for inspection. Imagine my surprise when I find out the forks are bad and need replaced. I call to inform ACM and was told I need to pay for the service and then they will replace what they feel needs replaced. Please do not trust these people they will treat you like a VIP until they get your money then they treat you like shit. PS I purchased the 3 month warranty and was told this issue predates the warranty. Run as far away as you can from this place. read more

BEWARE of American Classic Motors!!! Absolutely terrible experience, how does a business anticipate making sales with salesman like John there? Got told by salesman (obscure owner?) Dave over the phone that they had a dirt bike for sale for one price, and then said price magically changed by the time my father and I got there to pick the machine up. Confused by this "sales tactic" but between the attitude of the salesman and being straight face lied to, I would never give this business a penny of my money and wouldn't recommend anybody to have to deal with the poor communication and poor attitude of these people. They are very undeserving of any business sent their way. - Would not recommend this place to anyone with an ounce of decency -For you folks that had a good experience with this business, I'm happy for you. As for us? We will never ever recommend this business to anyone. read more

David vulakh is terrible to deal with. was looking to buy a dirtbike gives me one price then it was something different. Also has a nasty attitude. Stay far away! read more

Had a problem with a item Nick was great to deal with. He is a man of his word Thanks Nick

Duh ! I ordered the wrong mufflers for my road king and although short staffed, these these guys were very helpful in correcting my F---k up ! They are at the top of my go to list for parts !! Mike Donohue read more

1st off bought a bike. No title. After the sales the sales rep was nowhere to be found, so ended up trying to figure out who the hll to talk too since everyone I asked about it had no idea. Come to find out it was sitting on someone's desk. In the meantime, I had to call multiple places to figure out where the hell it was because they were failing to find it. 2. When I got the bike the "Key" was attached to the handlebars and bike was unlocked. It fired up and went to my garage where i spent a few months going thru everything, oils brakes etc.. I went for a few rides and honestly never needed the key until one day I went to the gym and learned the key did not work. So I called Harley they sent me a new key for that serial number. It didnt work. So back to the dealer, SORRY sir about your luck but we will sell you a new lock for the forks and the ignition at cost.. WTF at cost.. This should have been correct from day 1. I asked why its not working, well it might have been a stolen bike at one time... ARGGG. So after the call I looked and sure enough the lead plug had been drilled which means someone replaced the neck lock , WHICH is not easy. one MUST remove the frontend to get it out.. So guess what my next job is..... So as a business owner of over 30 years, I would HIGHLY suggest someone in that company learn how to take care of customers PROPERLY. IF that was my company and this happened, I would have sent them a new lock and ignition for FREE! Its bad enough that the customer MUST do all that work to replace them. TG I have enough mechanical experience to do it myself otherwise I would have to hire Harley at 140 an hour or whatever thier charges are now days read more

There is no rating low enough for this business!! My boyfriend & I went there this afternoon hoping to purchase a bike. We found them when going through google search for "used Harley Davidson bikes for sale". The young kid that we dealt with took us down to the back lot via a "gator". He was driving, my boyfriend was in front passenger seat, I was in back seat. He was driving so fast that he almost threw me out of it one time each on the way down & back. The bike that we were initially interested in had been there since February & was so dirty that I'd be ashamed to admit that it was for sale. When asked if it started, the kid was clueless. Which it didn't. We looked at another one that we liked. When asked if we could test drive? The reply was "you have to have insurance on this bike & full amount of cash or cashiers check in hand". What?! Since "you're not able to take for a test drive, will not accept deposit due to you may change your mind. WTF! Really?!?! -This place is horrible -customer service was rude & arrogant -not to mention almost threw me out of their toy thing not once, but twice. Oh did I mention I'm already visibly walking w/ a cane to begin with, so don't need any other issues. -my boyfriend was a marine & he was livid with the treatment we received & with me almost getting thrown out. -This kid had no interest in making a sale whatsoever. - Would not recommend this place to anyone with an ounce of decency -For you folks that had a good experience with this business, I'm happy for you. As for us? We will never ever recommend this business to anyone. read more

Less than a year ago I purchased a brand new ultima 6 speed builder kit to upgrade my 01 fatboy. Installed it and put maybe 1000 miles on the set up, before it.got parked for winter. It rode great and greatly reduced RPMs on highway. I got it out this year, drove it maybe 50 miles and almost died, due to the fact that the pin came out of one of the shifter paws and caused my back tire to lock up at 50 mph. After further inspection, I determined 3 of the sprockets were missing teeth and it caused some damage to clutch components. I contacted ultima, they told me to contact the place I purchased it and Ultima refunded this place $400 towards making things right. Well, I'm a totally and permanently disabled veteran, I live on a fixed income, and had been planning a trip to spread the ashes of my my 2 service dogs I had to put to sleep 2 years ago. I told them I had a trip planned and they didn't care about my trip, they didn't care I had to cancel the trip, and they do t care that their defective products almost killed Me. They started herking me around last week. Refusal to replace the damaged gears, refund or replace the unit, only offered 400 refund. So I tell them I want the 400, I found somewhere else to buy the sprockets but they'd have to send refund to my cash app card or tell me what card 8 used to purchase the items so I could see if I had it still. Well, the douchebag assistant GM CALLS me and tells me he's preferred, because I'm upset that they are jerk8ng me around d and have caused me to have to cancel my trip and lose out on the only opportunity I had to make the trip. Well, I tell him I'm pissed and asked what the numbers on the card were I used ti purchase the item. He tells me he doesn't know, so I ask him why he called me just to try and harass me and jerk me around more if he didn't have the number of the card to check. He decides to try and be a. Ully and tell me I can't get a refund now, only a 450 store credit. I tell him, I do t want store credit because the store sucks, has nothing I need and they refuse to warranty the manufacturer defect. He then tells me I'm nit getting g store credit either, even though uktima refunded his dousche company 400 already towards making it right with me. I was injured both me tally and physically that day, due to their defective product. I can't afford to just go buy mire new stuff, so this bully thinks he's a big shot. I'm getting a lawyer now, and it's gonna be very speedy for this douschey company. Trying to take advantage of disabled veterans and trying to double dip the manufacturer by getting g refunded on the product a d keeping g all the money I paid and doing nothing to correct the situation. It's dishonest and immoral. If I were ultima, I'd drop this company from selling my stuff if they are gonna be this crooked about things. I'd recommend going with Rick's or bakers 6 speed upgrade. It may cost more up front, but those names stand behind their products, and their customer service is hands down, better than these jokers. Spend the extra and avoid these thieves. They will rob you if they get the chance. Anyone know any Good personal injury lawyers in the area of this business? I have both con ersations recorded and I ha e ideo from the 40 ft I sludge when my tire locked up, if y9u are a lawyer or know a lawyer in the area, let's get paid and let's make sure this company never tries to bully or.screw over another person, especially people that defended the countries freedoms. read more

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called & spoke to a sales guy he said yes he'd be interested in my Enduro to purchase with no trade in. Stopped up he saw photos then said yeah I need a couple on the sales floor & even said 3500 bring it up so.e time . we broght it up & him & his associate both ran out & began taking photos of the factory model tag then ran inside real quick VERY bizzare ,they also set off a car alarm on purpose when artived as a joke via the cameras outside. 5 minutes later the associate came outside & said we don't want these kind of bikes etc. A total scam session & didn't even make an offer. I'd stay away from this Cycle shop. If you. like liars & BS this is the Place read more

I've been buying items off them for my Harley it's all great quality well packaged and items always arriving on time highly recommend American classic motors I will continue to do business with them read more

Horrible customer service, drove 9 hrs to get here just for them to tell me I need additional money down on top of my trade in. After dealing with Ryan for over a week handling all the financial stuff. Sent pictures of my trade in with damage included, told him there was damage. Get there in got a cocky attitude from 3 members of staff. Arguing back and forth was a horrible experience.. even had the company call me a scumbag and coward on social media. Would never recommend this company to anyone read more

American Classic Motors - Motorcycle Dealers Near Me - Zieglerville, Pennsylvania

Just put on the American Classic Motors, Black Springer Front end on my 1999 Heritage Springer. Fit with zero issues and looks great. 5 stars all day long... read more

American Classic Motors - Just put the American Classic American Classic Motors Heritage Springer front end on...Fit with zero issues and looks awesome. - Motorcycle Dealers Near Me - Zieglerville, Pennsylvania

Best experience I ever had buying a bike. Team was awesome getting me financing and took 10 mins once I got there to hit the road on my new bike. I definitely will be a repeat customer read more

I had a very good experience with them I dealt with Jordan Adkins for the most part and she was extremely helpful. This is the first time I have purchased a bike over the internet and they made it as simple as can be. They were much cheaper and more helpful than the local Harley dealer whom I will never deal with again. The price with the mileage and custom parts beat the local Harley dealer which had similar bikes with more miles for about 2500 more. They were much friendlier and helpful than most businesses I have been dealing with lately. read more

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ordered a part online. they said they had it in stock. paid through PayPal. heard nothing from them for a week. I called customer service and was told there was an issue with my address. we got that sorted and was told they would ship that day. got tracking info shortly after. checked the tracking number later that day to discover it had be cancelled. called customer service back to inform them and was told to call back later. haven't heard from them since. they won't answer calls, won't return messages or emails. so far I'm out $1200. Quick update on 4/22/2024. Still no refund or response. read more

Great part prices for my engine build and fast shipping. Will be buying from them again for sure!!

This was one of best sales experiences I have ever had. Andy was very helpful in finding a. Bike for me and everything went smoothly through the process. read more

I have used this vendor for buying several different parts to build motorcycles. Free shipping and good prices. I do not hesitate to check their inventory when planning a purchase. read more

Really best prices anywhere I can find. I have order a some large items like exhaust and Love Jugs, as well as some small items needed to wire up a bike for heated gear etc. I have always had a good experience and come to them to see if they can provide and price out for me when I looking for parts. Good folks read more

Outstanding Customer Service from Kelly Tobias from Parts Department. Nothing but great experience from ordering my parts, warranty claim and excellent communication throughout. Kelly went above and beyond for me and this makes me a loyal customer moving forward! All my interaction with everyone else was amazing too! Thanks again! read more

Awesome communication and helped with everything I needed and asked! Would recommend to anyone that is looking for a bike!!

I was concerned when I saw a few unfavorable reviews here, going in to purchase a fairly expensive bike. Any fears were quickly put to rest by the cheerful yet professional service from their title clerk Jordan, and the obvious knowledge of the shop mechanic I talked to about the bike. Just letting you all know, the couple of negative reviews here are from obviously very negative people, and there's no cause for concern. read more

I have always had great service from this Company. The service team does nice work. Salespeople were thorough on my purchases of multiple bikes. The best part is Dave providing great technical information and selling things straight and honest. I once road in to buy a bike in the rain. My rain gear ripped, Dave gave me some new bottoms to ride home in. All of these things were great. What solidified my patronage is how they had responded when we had glitches. read more

Essentially this dealership stole $300 from me, do NOT buy anything on eBay from these people, especially if you're out of state. I purchased via eBay a highway bar for my Victory Kingpin, they not only sent the wrong bar, the chrome was chipped off around all of the attachments. Unfortunately in an attempt to do them a favor I send them payment directly through PayPal so they wouldn't have to pay the eBay seller fee, big mistake. After some acrimonious communication I sent back the bar on my own expense but never received a replacement bar or refund. I contacted the dealership multiple times and even got my lawyer involved. Unfortunately because I am in CA I was advised that any litigation would not be worth it because it would cost more than what they owed me, but I am taking it up with the PA attorney general. This is a group of unprofessional crooks, don't do business with them. read more

Definitely NOT sales savy people, which they admitted they dont usually get actual walk-in traffic. Drove 56 miles to go look at a $17,000 bike they had advertised on Ebay. I had bought things from them in the past and have had reasonable experiences. Nothing to complain or brag about but have never actually been there personally until this occasion. I called them ahead of time, at their request, so that they could "have the bike available". I walked in to ask to see the bike. They seemed a bit lost at this request. Finally they got a mechanic to come up front and show me back to their warehouse where he took about a minute and a half to flip some switches, talking at 100 miles an hour and then he started the motor for 30 seconds. At this point he asked me if I had any other questions and then proceeded to disappear behind closed doors. During his "walk-through" I was informed that they do not allow test rides(due to insurance restrictions), which I thought was odd (since Harley had just allowed me a test ride on a $24,000 bike, the day before). So, I was left in a warehouse to look at the bike. No one came out to follow-up or see if I was actually interested in purchasing the bike. I had to go searching around for someone.....you'd think that selling a $17,000 piece of equipment would get someone off their ass but apparently not. Long story short, it looks like it was all a blessing in disguise. I purchased the bike from the local Harley dealer and got a Harley factory warranty (which included electronics). I may still purchase parts from American Classic Motors, from time to time, but would never recommend purchasing a motorcycle from them. ********* On a side note: was informed from a local dealership, that ACM would not accept / purchase back one of their own bike builds, for half of what they sold it for, just a year later. Makes you wonder how much confidence they have in their own products. ************ read more

Worst Customer Service I ever experienced in my lifetime. We went there to buy 2 bikes. As we were looking at the one (2014 CVO) the 'manager' stated it was just purchased, then 5 minutes later he stated " there is no deposit on it" , its 1st come 1st serve here", in a miserable tone. NO one even asked what we wanted or any attempt to work with us. I asked him if it that bike was negotiable, and again a stern miserable tone, NO, it has 2k in exhaust work, lol like WTH, we just left and will never return. read more

This company shipped me the wrong parts, then refused to provide me with a return shipping label so I could send the parts back for exchange. The cost to return was incurred by me ($27), only to be refused refund OR replacement parts. So not only do I not have mufflers, I also am out cost and shipping. What a way to do business guys I hope the 360 bucks you fucked me out of was worth it. I would never order from American Classic Motors again- I highly recommend buying your parts elsewhere. This company is the epitome of unprofessionalism. read more

This place is awesome, I ordered from them on eBay with the best results, I called them to make sure a highly sought after part I wanted was good in stock ready to ship and there customer service was excellent second to none, and Everytime I send a email it gets answered within minutes, like I said this company is awesome I'm gonna be ordering all my parts from them from now on. There pricing is great and they ship my parts next day you really can't ask more of a company, great job, keep up the great work. read more