1. American Customs Brokerage

    1. American Customs Brokerage

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    Honolulu, HI

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    American Customs Brokerage

    3.0 (6 reviews)

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    4 months ago

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    7
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    1 year ago

    Helpful 1
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    4 years ago

    Helpful 1
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    4 years ago

    Helpful 1
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    10 years ago

    Customer service very poor & not helpful. Would never use this place. Found M. Bowers & Co. vastly superior.

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    7 years ago

    Great service from Ed on a last-minute request for customs clearance to export a car. Fair price, too. Mahalo nui loa!

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    Sunset International Shipping - Honolulu

    Sunset International Shipping - Honolulu

    5.0
    (1 review)

    These guys were great! I was so stressed about moving from…read moreHawaii to LA with all of my stuff but Sunset International was so easy to work with. They showed up on time; they were professional and so helpful with packing my stuff carefully so nothing would get damaged in the process! The movers were really nice and polite and even the delivery time was quick and easy. Literally made my transition so much smoother! Everyone knows that moving is never fun and so stressful and I can't believe how great the service was. I would highly recommend!!

    From the owner: Sunset International Shipping is Licensed, Bonded & Insured International Moving Company in the…read moreUnited States. You can be confident that your belongings will arrive at their destination safely and in the same condition as we picked them up. We have built our reputable moving business on the principle of superior customer service. We specialize in international cargo shipping for over 15 years. Whether you need to relocate your house, an office, a car, a vehicle, a boat, or just boxes with your household items, we know how to help you get the most for your money. We work diligently to ensure that our certified moving and packing experts are equipped with the tools and knowledge required to provide you with the most efficient and safe move possible. We provide full service door to door moving by sea or by air, as well as packing services, special crating for valuables and antiques, storage, auto shipping, handling customs clearance, consolidated shipping, full containers, and more. Call us now to get your free quote!

    Hawaiian Telcom

    Hawaiian Telcom

    1.5
    (1.3k reviews)

    Update: Internet service restored; am increasing the rating to 3 stars, mainly because of Jim, who…read moreshowed professionalism and actually worked to resolve the issue. My concern remains with the overall troubleshooting approach. Multiple technicians quickly blamed my personal router, even though the outage started immediately after Hawaiian Telcom removed my TV Advantage package. The fix ultimately came from Hawaiian Telcom's side, not mine. They needed to clear the MAC address. Hopefully, future support does not default to "customer-owned equipment" before fully checking recent service changes. A less tech-savvy customer could have been without internet for days. Thank you Ms Maria O. for the robotic response/offer to provide assistance. I'll consider the issue closed.

    2026-07-05----Original Review: Shiesty company with gaps of…read moreinformation to cover shady sales tactics. If you want to hear a true-crime story, keep reading, if not, just skip to my synopsis in the last paragraph. A seemingly nice salesman walked around our neighborhood making all kinds of sales and speed claims and price claims, et cetera. He managed to wrangle my contact info out of my dear wife so that he could contact me and inform me of my options, and my very first call is an autodial saying that I'm signed up for a service installation at some date and time they decided to choose?!! Then, I start receiving spam emails about an upcoming service install. I call them up and the man on the line with a thick accent is asking me what the name on my account is and I'm trying to explain that I never even spoke with the sales person, much less agreed to any service, much less, created an account with them. I offer my name and nope! That's not it. We finally figure out that they snaked my wife's name and they've now made up an account with her name on it and now they want me to have her authorize me to speak on her behalf?!! So basically we're now in identity theft territory. I patiently but firmly ask to make a formal complaint against this salesman who conned my wife. But surprise, surprise, the system somehow does not list the name of the salesman. (But I guarantee the company would know who to credit with the "sale" if it somehow went through, otherwise, Mr. Salesman would not be visiting houses if he isn't getting paid.) I am told that they will look into it and "if they can figure it out", they will get back to me. After pressing the agent on the phone, he admits that they actually don't really have that info available to them in their system (so obviously, they would have never called me back). Synopsis: This company is basically a black hole of starless (pun fully intended) darkness: lying and identity-thieving salespeople, zero transparency on who sold or setup our "account". It's institutionalized theft. Run, do not walk from them and for the love of Pete, do NOT give anyone who represents them or claims to represent them your contact info- Take a card (if you MUST) and tell them, that WE will call YOU (if/when we lose our minds, forget completely about this Yelp review (and the thousand like it), and are looking to begin a long term, abusive relationship, against our favor). 2026-07-06----Response to Maria (or is it Jode?) from HawaiianTelcom. I don't have time to further detail anything that hasn't already been said. If, however, you can provide proof that your sales people have been retrained to NOT sign people up for service they never agreed to, AND show proof that Hawaiian Telcom has updated their systems to have some transparency by simply allowing their own "help" department visibility into who made the sale, then I will consider revisiting my review. But until then, this is my honest experience and a warning to my friends and neighbors to not give your info to these folks. The lack of accountability seems institutionalized and if so, it would indicate that the apple is rotten to the core.

    American Customs Brokerage - customsbrokers - Updated July 2026

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