Bobby is a master at his craft, a skilled negotiator always looking out for the people who hire…read morehim, and extremely knowledgable on the housing market. We needed to find a home for my fiances medical residency and had a very tight timeframe. Bobby was able to find time for us and help us tour a bunch of homes on a few different weekends. We ended up in a home we love and the process was made easy by Bobby. His recommendations for people to work with are to be trusted. His connections set us up with proper home inspections along with experts to dig into any concerns. And after all of that some great people to work with for home improvement too! Long story short Bobby is a no BS agent and a great person. You can only have a good experience when working with him.

Bobby West was our realtor to sell our home and help us find our new home. We chose him based on…read morehaving several 5 star reviews. After our experience, we questioned if they were all real. Our home was listed, and wanting to sell we decided to put the price at the lower end of his recommendation range, trying to ensure it would not sit. Within 4 days he wanted us to lower the price by $10,000 because of only 2 showings. We did not feel great about this and felt this was too soon, but he pushed, so we agreed to lower by $7,000. Within a week we had 1 awful offer and one for asking. We accepted the one for the asking price. Now it was time to find our new home. We picked a day we could both get off work. He said he couldn't show us houses that entire day because he was taking his 2 dogs to a grooming appointment. We found our home through a different realtor in his office. Bobby made the offer and it was accepted. Here's where things take a turn. He said he took care of our earnest money going where it needed to go. He didn't. He told us he got permission from our seller so we could move in up to a couple days early. He didn't. We told him when our movers were coming and he was pushing to have the sellers do our walk through at the same time our movers would be moving our belongings out of the home. Everything was in writing via text messages. When the messages were copied back to him, he spun out of control. Messages became rude and unprofessional on his end. We didn't know how to respond to him. We decided to have another realtor from his company intervene. John Perry stepped in and was very professional and completed the rest of the communication and tasks. We would not recommend using Bobby West as a realtor.

Awesome staff. They go way above what is necessary. In the mortgage business, service, attention to…read moredetail, etc are very important

George P. was so kind, patient and understanding. He took the time to sit with us and go through…read moreour mortgage line by line, explaining everything. He had even taken the time to calculate alternative scenarios to make sure we were making smart choices for the long-term. He made us feel empowered and confident with our decisions each step of the way. His entire team was exceptional to work with. I could not be happier to have worked with George!

The local office was hard to contact. More often than not, it was like pulling teeth to get anyone…read moreto answer the phone or respond via email in less than seventy two hours. As an approved client in the buying process it seemed like my loan wasn't big enough to be worth decent customer service. Due to time constraints on the deal I couldn't change lenders and so I'm stuck dealing with the corporate office. They are just as bad. If you have a choice, RUN!!!

Terrible place to get a loan at. We knew our agent through the fire department and I did mention to…read morehim several times that I was on a non immigrant visa but he had us go through the entire application just to say at the end that they couldn't have me on the loan because I am a foreign national. It's discriminatory and I don't know why they did this knowing that I have a husband and VA to back me up anyway.

When another lender in the same town wouldn't help us at all, JP Mortgage took the time to tell us…read morewhat we needed to do to get the home that we wanted. Everyone was extremely nice and very patient with us when we were a nervous wreck. I couldn't have asked for a better experience and would definitely recommend them.

From the owner: The resourceful and skilled team at JP Mortgage Lending is eager to help you reach your dreams. If…read moreyou need an experienced Hollidaysburg, PA Mortgage team focused on precision, give us a call.

Wow wow wow!!! Where to begin?…read more Jeff and his team made financing our first time as painless as possible. And since my wife is self-employed, that is DEFINITELY not what we had expected! We found Jeff because we were considering a home that needed a renovation loan. We ended up purchasing a different property with a conventional mortgage, but we stuck with Jeff and his team because they had been so amazing from the start. From answering ALL of our many questions, to responding within minutes each time we reached out, to anticipating and heading off potential underwriting issues to avoid unpleasant surprises, they couldn't have been more helpful and professional. This team has true expertise! The PrimeLending team was so friendly, and genuinely excited for us as new Pittsburgh residents. They even went out of their way to coordinate an outdoor closing appointment amidst COVID concerns, and did everything possible to make sure we felt comfortable. Now that the process is over, we'll miss talking to Jeff, Katie, Anna, and Joe... some of our first friends in PA! If you are looking for a lender who truly cares about you and has your best interests at heart, look no further. Thank you for everything!!

I have been meaning to take time to write a review for Jeff Philbin and the Prime Lending team for…read morea long time now--and it is far overdue. The home loan world can be a foreign and imposing place. I feel very lucky that Prime Lending handled my loan, especially under the circumstances. As a first time home buyer, I was completely green to the process. I couldn't have asked for a better company to guide me through. With Prime Lending's help, I was able to take my home from a complete dark and dank gut-job to a warm, inviting space that people compliment the moment they enter. So, when interest rates dropped and I wanted to shoot for a lower monthly APR, I went back to Prime Lending. My refinance loan spanned the first year of the pandemic, when I unexpectedly and suddenly became unemployed. We had already gone through 99% of the process when this happened. Jeff was incredibly sensitive and understanding. Since I had already paid for a home appraisal, he said he would not charge me again when the time came. He kept his word 7 months later, when I was back to being employed in the fall and we once again started the refi process. As fate would have it, I got a better rate--so there were some silver linings to waiting, as well. In a business where money can make people jaded and unpleasant, Jeff is quite simply an honest and kind person. With his leadership, he fosters a team that instills confidence that you are making the right choices and can trust the people handling your loan. In general, Jeff's team was upbeat and responsive, and took the time to answer questions along the way. I would not hesitate to go to Jeff again or strongly recommend to others. Thanks Prime Lending!

Efficient and flexible, we refinanced our 30 year to 15 at the rock bottom rates during the first…read morepart of the COVID-19 pandemic. Despite the backlog of processing at the various banks / title agencies / etc as everyone desperately sought to lock in low rates (2.5% fixed over 15 years), "Big Jim" Franco and his team guided us through the entire process. Because of their perseverance, we've been able to accelerate amortization of our home, and which put us on a sound financial footing.

Can getting a mortgage even be this easy?…read more I've been looking for a home in Pittsburgh since I moved here 2.5 years ago, and this last week, finally closed on a home and had a mortgage through Jim Franco at Welcome Home Finance. Jim came highly recommended through several coworkers and a friend, so I had little doubt that things would go alright with the loan, but I was also amazed at just how smoothly things went. Having closed on a condo in late 2008 in Austin, and a few refinances on the condo (thanks, tanking economy!), I was accustomed to pretty painful processes of securing a mortgage. Perhaps 2008 is to blame. Perhaps Texas is to blame. Perhaps the condo is to blame. But, more likely, the mortgage brokers I used at the time just required a lot of hand holding and constant updating and it ended up being fairly stressful. Not with Jim! Things went so smoothly that I was concerned that something was wrong, because I wasn't being harassed for this document or that or told that something went wrong in underwriting or that they need some last-second certification or statement under oath or letter from Obama or Eye of Newt or who knows what. Easy. As. Pie. The numbers were all correct. The closing happened on time. Oh, and I got a pretty good interest rate, too. Through the entire process Jim was responsive, answered my questions accurately, and was good at calming my nerves. I'd highly recommend!

I have been a real estate agent going on 8 years an have worked with many clients and many mortgage…read morecompanies. However my experiences with Monticello Mortgage has always been A+ in my book. They provide top notch service to all there clients. I would recommend anyone looking to buy a house to check with them. Because if you use the mortgage company associated with your real estate agent they are typically double dipping somewhere along the way and costing you money. Compare a cost sheet from another lender against Monticello Mortgage and I believe you'll be happy more times than not and you'll get Superstar Treatment along the way.

From the owner: At Monticello Mortgage Corporation in Lower Burrell, Pennsylvania, our goal is to help you obtain…read morethe financing you need with our loan and mortgage services. Our dependable staff works with you to find the best deals while keeping your long- and short-term goals in mind. Whether you need help with home loans as a first-time buyer or you want to refinance your existing home loan, we are here to serve you and answer any questions or concerns. We promote the highest standards of professional and ethical conduct, including knowledge, accountability, fair dealing, and service to our clients and our community. We pride ourselves on treating our customers fairly, respectfully, and with a maximum effort to find the proper mortgage product that fits their needs. Part of our job is to help educate consumers regarding mortgages, home equity loans, and credit in general. We have built our business on an 87% customer referral base.

Avoid this loan officer at all cost. She will waste your time. She is very rude and aggressive…read moreand does not close loans.

Kurt and Michelle are knowledgeable, friendly, and honest! They have access to many lenders to…read moreprovide the best rates available. They also do a thorough job of explaining the mortgage lending process and provide thorough consultation in layman's terms to educate the consumer on their loans.