If there was a way to leave negative stars, I would. Courtney Cooper has been handling the loan…read moreour buyers are acquiring since March and we are no closer to closing. We were trying to coordinate the purchase of a new home out of state, we have both given up successful careers to make the transition upon having him "pencil in" (his words since he refuses to say he set a closing date) a closing date which he then allowed the home appraisal expire the same day our buyer's received their clear to close. We are now 4 weeks past our soft close on our new home, our sellers have relisted the home and now we sit, no home, no jobs. PLEASE do not use this company. They communicate poorly if they communicate at all, are negligent in their duties, and will cause delays that stretch out for months. Mr. Cooper provides misinformation consistently and becomes very childish when you confront him about it.

From the owner: Mortgage Brokerread more

Don't invest your money with United Bank! Brian Dean misrepresented himself and bank when i signed…read moreup for CD's! I expressly told him I wanted secure CD's and Dean enrolled my investment in callable CD's through Chase Bank and of course interest when down and they called CD's waste of my time and money! Invest with someone who cares!

This bank has the worst customer service I've ever dealt with and I use several banks. No one…read moreknows anything or can answer you questions and their famous response is "I just work here". They think they can talk over customers and have a very bad attitude with everyone. I won't be banking with them anymore. They also made a transaction from one account of mine to another without my permission and when I called to find out what's going on, the branch manager is "in a meeting with another client". I seem to see this problem in many reviews here. It's time they get shut down!

This past year, we had our second experience with Jerry Merrick and the MLend team. The first time…read moreJerry served us, he truly went above and beyond to help our family... 8 out of 5 stars! This time around, MLend managed to exceed our expectations again. Jerry responds timely, was very personal, and remained engaged all the way through closing. We gladly recommend Jerry Merrick, Staci Fitzwater, & the MLend team for any of your lending needs. MLend Oakland, MD

Keith helped me close on my house after another lender dropped the ball…read more I was in the middle of purchasing a home and was using another lender when I received a call that there was a problem with my mortgage application. I am a veteran and was using my benefits to get a VA loan. The loan officer said that after reviewing my tax returns, they could no longer do the loan. I had asked this loan officer to review my tax returns prior to finding a house because I am self employed and I know that sometimes lenders get picky with self employed people. Well long story short, here it was a few weeks before closing and now suddenly there is a problem with how they are calculating my income! Apparently the loan officer either calculated my income incorrectly or did not know his own bank's rules. My accountant had given me Keith's name previously but I didn't call him at first because I had already applied with the other lender. I called him and explained the situation and I am glad I did. He was able to work up an approval based on the same income paperwork I gave the previous bank, he said it was because he has lenders that do not add their own stricter guidelines on top of the VA rules. They just follow the VA rules as they are written. I was also impressed about how he kept me in the loop as to how things were progressing. He was always available and answered all my questions. We were able to get the appraisal transferred from the other lender and all of the paperwork completed quickly. We ended up closing on time. He helped make a stressful situation less stressful. I would recommend Keith to anyone looking for a mortgage. I recommended one of my friends to call him recently.

I got in touch with Keith after reading an article he had written about first time homebuyers. I…read moreshopped around with banks to check mortgage rates for about a week and the rate he gave me was the lowest. He guided me through the entire mortgage process and ran through the numbers with me on a lot of houses to let me know the payments and the amount I would need for closing. I know I had a lot of questions and probably was kind of nervous about buying my first house but he was always patient and informative. His calm nature made me feel calmer. The whole process went smoothly from start to finish and wouldn't hesitate to use his company for my mortgage again. I told my brother to call Keith to help him buy a house and my brother says he agrees that everything is going well with his home purchase too.

Awesome staff. They go way above what is necessary. In the mortgage business, service, attention to…read moredetail, etc are very important

George P. was so kind, patient and understanding. He took the time to sit with us and go through…read moreour mortgage line by line, explaining everything. He had even taken the time to calculate alternative scenarios to make sure we were making smart choices for the long-term. He made us feel empowered and confident with our decisions each step of the way. His entire team was exceptional to work with. I could not be happier to have worked with George!

Avoid this loan officer at all cost. She will waste your time. She is very rude and aggressive…read moreand does not close loans.

Kurt and Michelle are knowledgeable, friendly, and honest! They have access to many lenders to…read moreprovide the best rates available. They also do a thorough job of explaining the mortgage lending process and provide thorough consultation in layman's terms to educate the consumer on their loans.