Faster service And seeing tellers joking around while we…read morewait for them to process a transaction Shouldn't take more then 10 mins to make a deposit I waited 20-25

If I could give less than one star, I would I sold my car to a car dealership. I was given a Wells…read moreFargo bank draft which bank drafts are only good for deposit now the dealership I got it from the day that I was there probably I mean, and this is a conservative number gave out 20 of them. People were mobile depositing them all sitting right there while we were on the waiting room no problem my check has been rejected by two different financial institutions one of them being capital one telling me that they can't verify the check or bank draft .. the dealership called and verified everything on their end to make sure the check was all printed correctly and they have had no other issues with any of the other tax issue that day so I attempted to call Wells Fargo to find out what to do as I have a several thousand dollar check that I can do nothing with now bank drafts can't be cashed. They have to be deposited so even if I was to take the hour and a half drive from where I live to go to a Wells Fargo bank, I would not be able to cash. This depositing is the only option so I called Wells Fargo to try and figure out what exactly is going on with this bank draft I thought when I did the first mobile deposit that it was maybe you know over the limit or whatever so I called and checked with my banks information now when I go to deposit it, it says right on their deposit screen that they cap the deposit at $20,000. This check is not over 20,000 and the original rejecting bank told me straight up they can't do it maybe try another financial institution, but they're unable to verify this check and therefore cannot deposit it so I went with my capital one account a very well known nationwide bank that I have mobile deposited way larger checks no problem as I've had this account for years. The representative from Wells Fargo was like oh yeah well your mobile your mobile banking has limits and that's why and I said yeah it does have limits I said, but the limit for my mobile deposit was not exceeded. I've even spoke to the customer service representative and they told me it was because the check cannot be verified. They would Wells Fargo would not give me any information or help me. He just kept saying the same thing over and over again all things that I've already checked and that I told him he checked then he told me oh I can transfer you to the specific department for that so I said sure he transfers me over to a automated Tele check line which I do not have an account at Wells Fargo and no matter what options I pushed I could not get to a human being. I sold my car to a very large dealership. That's not just nationwide worldwide. I spoke to several other people that were in the waiting room that day when I was there because they were all depositing their checks Mobley while they were sitting right there and all of theirs went right through mine would go in and then not even two minutes later I got a push notification and an email from my bank, rejecting it all saying the same thing that they could not verify for the check from the issue or remitter so I now have sold my vehicle and I'm stuck with a bank draft from Wells Fargo that no one will deposit and Wells Fargo either will not or cannot give me any information on a check that is in my name my current address that I live on that matches my ID and I now am out thousands of dollars and as I've stated before I've deposited checks larger than this to both of the accounts I tried to deposit this one. The dealership is at a loss because as I said, there were several other people given checks on the very same day and only mine will not be paid. The fact that Wells Fargo, who is the issuing bank will not give me any information or help on. This is ridiculous. It is not the car dealership's fault. They're issuing bank drafts from a 212 billion dollar banking institution. A bank draft is a guaranteed check that means the bank has guaranteed the funds. Also a bank draft cannot be canceled so the dealership cannot simply cancel it and issue me a new one to see if they'll honor the new one so Wells Fargo is issuing bank drafts, which is a guaranteed form of payment, but they are not allowing the verified funds to be released

Two ATM's. The inside one has glass walls on three sides so you can see inside the lobby for…read moresafety. Not a bad idea at all. They also have the traditional drive-up ATM. Never had a problem here, mechanically or otherwise. Never much of a waiting problem, I usually hit them in the morning on the way to work and seldom have anyone in front of me. Come to think of it, things have been smooth as glass every time I've been here. Located in the huge parking lot that houses the Wintonbury Mall.

The worst bank I've ever dealt with! I went there to cash a…read morecheck draw on Bank America. The teller advised me that there would be an $8.00 charge because I don't have an account there. I represented that it was a Bank America check. She said since I don't have an account it's an $8.00 fee. I wouldn't do business with Bank America if they were the only Bank available!! I told her I've cashed 100's of checks at banks checks were drawn on, and never paid any fee! I told her I wanted a receipt for the $8.00 fee. She represented that they don't give receipts! I will be filing a complaint with the Connecticut Banking Commission! This is the tellers Picture!

My boyfriend and I went here looking to get rates on a house mortgage. We had gone to another…read morecompany to be able to compare. The tellers were all very polite and we have met with Tristan twice to discuss the mortgage. He has been so nice and accommodating and he is the reason we have decided to go with Windsor federal savings for our mortgage. Plus the rates are great which is a bonus! We were so happy with our service that we will be opening up bank accounts and recommending the place to our friends!

From the owner: At Windsor Federal, we put community first. "Neighbors Helping Neighbors" is much more than a…read moretagline for us; it speaks to our culture, and values, as an organization. We're here for you - our customers, neighbors, and communities.

I've worked here for about 4 years during college. The manager Kim Murphy is in my opinion the…read morebest community bank manager out there, or at least within CT. There are 7 offices of NWCB in Litchfield county, and we are under the umbrella of CMHC Connecticut Mutual Holding Company with 2 other community banks - Litchfield Bancorp and Collinsville Savings Society. Honestly, a 100% better experience than any commercial or competitor bank, we offer generally competitive and sometimes lower rates, less fees, one-on-one NO-FEE customer service with happy customers. A much easier and hassle free way of managing personal, and business banking. The only pitfall is that we have local ATM's, and restricted locations! Great if you're settled down in the area, but we do accommodate to travel and have dedicated customers throughout the country.

From the owner: Northwest Community Bank is a family of banks that operate in western Connecticut. The bank offers…read morefinancial services and provides a diversified line of products and services to consumers and businesses. Products and services include demand, savings and time deposits, consumer finance, online banking, mortgage lending and commercial banking throughout its market area. Headquartered in Winsted, Connecticut, Northwest Community Bank has bank locations in Avon, Canton, Collinsville, Farmington, Granby, Lakeville, Litchfield, New Hartford, Simsbury, Torrington, and Watertown, Connecticut.

We actually came here to close our account…read more This specific branch is nice. Easy parking. Very new and clean designed branch. Hot chocolate and coffee. The space looks modern and calm. Staff is friendly. Fast service; was helped right away and didn't have to wait long. Was given free bags as well.

Went in looking for a medallion stamp which apparently is difficult to find. Tia informed us that…read moreone was not available at that particular branch but then went out of her way to contact other near by branches to find one for us. Her customer service was above and beyond.