There is a parking garage directly behind the business and they will validate your parking ticket…read more I like this location because it is close to great restaurants and shopping in West Hartford. I had a meeting with Patrick. He provided excellent service and gave me great advice about my investments. I look forward to visiting this location in the future.

Fidelity Review - Cold, Uncaring, and Only Out for Themselves…read more Fidelity is hands down one of the worst financial institutions I've ever dealt with. They don't care about their customers, only about protecting themselves. People make mistakes -- it's part of life -- but Fidelity acts like they're above it all. Even if it's your first issue, they'll slam you with restrictions like you're a threat, without a shred of empathy or understanding. Their customer service is a joke. Good luck getting a rep who does more than copy and paste policy. They don't listen, they don't help, and they certainly don't care. Managers? Hidden behind layers of scripted nonsense and red tape. You're not a person to them -- you're a number, and the moment something goes wrong, they treat you like a liability. What's worse is they pretend to be all about clients, when in reality, it's all about control, image, and covering their own backs. I don't even have much money in my account with them -- but I'm closing it anyway. That's how disgusted I am by how they operate. It's not about the balance, it's about the principle. Their rigid, heartless approach says it all: they are not here to help you. They're here to help themselves. I'll never recommend Fidelity to anyone. Save yourself the stress and take your money somewhere that actually values people.

Absolutely terrible. DO NOT INVEST YOUR MONEY WITH NORTHWESTERN MUTUAL!!! The financial advisors…read morenever return any calls and you can't reach anyone during working hours. It goes directly to voicemail. They charge extensive fees when you try to transfer your funds to another company.

I worked with Alex Roth and it was a terrible experience. He just seemed to push the sale of life…read moreinsurance on me and didn't care about what my actual needs are or would be in the future. He sat down and took notes on my current situation, which seemed like he was really getting to know my needs. What he was really doing was seeing how much he could push the life insurance numbers up. He proposed protection on children and a wife that I don't even have just to get more money out of me. I spoke with other life insurance brokers after the fact and was given many more options on how to change my needs over time instead of buying as much as possible now just to fatten Alex's wallet. He also "reviewed" retirement funding as well. Which was an even bigger mishap. He assumed that my expenses were INCREASE by 35% in retirement even though most of my current spending goes to travel and leisure. When I spoke with my retirement planner from my work 401k, my expenses were estimated to DECREASE 40%. They just want your money! What a bad experience!

Went to open an account at Chase Bank and everyone at the branch was super friendly! The person at…read morethe front desk, the branch manager and especially the woman who helped me open my account. Alejandra was the person who opened my account for me and was very pleasant, friendly & knowledgeable. She went above and beyond and also helped me get a student account to avoid extra fees :)

Wonderful customer service! Left Bank of America for Chase and will never look back.read more

Extremely helpful and knowledge. Roger,Judith and Dylan are the best. Explain everything in…read morelanguage you can understand. Been using them for years and highly recommend.

I completed their online form to request information about scheduling a meeting to discuss tax…read moreservices. The only response I received was a two-word reply: "Not interested." Wow. That is some really bad customer service.

My wife and I have been working with them for 7 years now. I feel confident financially knowing we…read morehave money safe from market swings in case the market goes down but also have enough participating in the Stock Market rise during that time. Heather has been great and given us excellent advice. I will say that their fees are on the high side, but they have done well by us.

The staff here is all so knowledgeable and friendly! Any worry will be easily and quickly resolved.read more

If you think reviews lie, this this company you won't like it. Rates are so high and too many…read morehidden fees. Extra care if you working with them even if your buying a toy car otherwise you will end up paying it 3times.

My oldest son, an injured Marine veteran, was sent here by an Equipment company in Florida to help…read morepurchase a semi tractor for "me." This business paid off the tractor mid May but delayed sending paperwork for 3 more weeks. They never researched or cared to notice that the truck was 8 hrs North of my son or that I lived 20 miles from the truck. At my son's wishes they did send "all" paperwork to me even though "they" stated "my son only" had to Title the truck in Tennessee!? They took extra money 'from him' for fees & "to Register & Title" the truck? The check, to pay Title, etc, they sent was 'Void' according to a manager at a DMV in TN due to 'wrong Pay to.' They have not "resent" the $2950 for so-called Registration & title YET & refuse to answer the phone! They keep demanding that 'my Son' has to Title & Register this vehicle in Tennessee!?

Signing up with with PLB financial services was one of the better decisions I ever made for my…read moresmall business.Having them sort through my receipts, bank statements and other documents and create a profit and loss statement help me to see at a glance my business financial health.What I enjoyed about the service is they will come to you to collect whatever documents needed.And I really appreciate Paulette professionalism. Thank you plb. Gracia. Grassillini Creations.

PLB Financial helped me straighten up my finances and make a business plan to make me more…read moreeffective and understand how much I was actually making. I would definitely use her again and highly recommend her. She was able to talk/explain in a non financial way that I could understand.

This is a review of the ATM only at this location. I think…read moredue to the current pandemic the lobby is closed. Haven't been here before it was the most convenient ATM to withdraw funds from my account. It was simple to get there off I84 but I know that intersection that it is located at can be pretty busy getting in and off. The location is one of their larger location and I'll have to update my review after their lobby reopens. Their outdoor services were two drive thru windows that are tubes which are fast and efficient but make it hard to fit a lot into them. The ATM was a little messy which makes me wonder if it's maintained while the Branch is closed. I completed a withdrawal and asked for a receipt but it didn't print and seem to have Ben jammed which made it hard as I need the receipt to tell me information regarding my account. Through a process of trial and error I was able to get my funds though it would have been easy to have information for a informed next decision especially when it comes to my assets information is important. Hope that the Branch will reopen soon.

I financed a car through America Eagle and was happy with the experience. I thought maybe I'd get a…read moremortgage refinanced and have a similar positive experience Review to follow....shortly.