Great customer service. I was told they were having a spin-the-wheel raffle. I received 10% off but…read morewas aiming for a $100 HT gift card. There's never much room to do any shopping without crossing paths with someone in your way. The store is clean and dark. I really couldn't see much with all the people in the store. I think it's best to come when they open if you're interested in their products.

I think Hot Topic is getting kind of old at this point…read more.. When Hot Topic first came out it was such a big deal (OMG, it's like a dark Gadzooks before it went lame with girl only clothing). Now, it's slowing transitioning into a pop store and less about what they were originally about (Is that a Justin Bieber shirt I see??) BTW Hot Topic... I might like the movie that you're selling the shirt of, but I don't want to be a walking billboard either (Be more creative!!!) It's even hard to find something that I (or my girlfriend) would purchase anymore (ok... maybe I'd buy the Dead Kennedy's shirt) so we normally just browse more then shop. Anyhow, I hope Hot Topic can figure out a way to keep itself from going down the same path as Gadzooks while being able to embrace new business models like http://Shirt.Woot.com, http://Treadless.com or even http://Jinx.com because I seem to find much cooler shirts at these websites then any Hot Topic store.

I was in a rush and needed a plain black suit. I came in, saw 4 employees all male, 1 other…read morecustomer... I told them I was in a rush and needed a black suit.... 20 mins later no one helped me. I googled and found a place called "suit supply". Called ahead and the guy met me at the door and 15 mins later I had purchased the suit and they even tailored it same day for me... I also purchased a black tie, white shirt, socks, and some other stuff b MW should train their sales staff better. I would have been an easy sale .... It felt like they hired a bunch of DMV workers and not a professional sales staff.

We had an amazing experience with Christina. She provided us with exceptional customer service - we…read moreflew in from west coast to pick up a rental tux for Father of the Bride. The tux needed alteration and needed quick. Christina was patient, professional and knowledgeable. She did the measuring herself and it came out perfect.

They were very polite when we bought a pair of shoes. My son wore the shoes once and brought them…read moreto me, the color was lighter around the ankle where his jeans had touched the shoe. It was as if the jean material had rubbed off the color. We returned to The Athlete's Foot multiple times but the employee could not help, their manager was never in the store, the employee didn't know when the manager was supposed to come in, and leaving a request to have the manager call us didn't work either (we left the phone message 7 weeks ago). The employee told my son that it looked like he had worn them to mow the grass (which would have resulted in damage on the lower part of the shoe, not around the ankle). The employee talked my 13-year old son into buying a shoe cleaner that recreated the problem on more areas of the shoe. Which meant now it didn't qualify to be returned to Nike. This was our first time buying from The Athlete's Foot. We usually drive to another company in Waxahachie. We were trying to support a local business. Customer service does not exist here. I'm not sure if the employee just didn't know that the cleaner could not be used on this shoe, or if his goal was to make it not qualify for return. Either way, I'm not impressed. We will not purchase anything else from this store. This was my son's first time buying his own pair of shoes with money he has made from his small business. They basically stole $243.57 from a juvenile.

Always have great deals and employees are super nice and helpful. They get most of the Jordan…read morereleases which is cool as well because now I don't have to drive so far to try and get them.

I had a wonderful experience here. When speaking with the young lady who checked out my items, I…read moreleaned this store plans to have more wide sizes within their shoe selection. That's pretty rare but great to know. The customer service was excellent. I look forward to visiting again soon. Plus the deal I caught was well worth the price paid.

Using Clark's brand name shoes as false advertisement to ship poor quality products. When you try…read moreto return they offer a 20% refund. STAY AWAY!

Elizabeth was very helpful for my wife. Welcoming store. I didn't get any boots but the comfortable…read morechairs and complimentary beverage are worth five stars. These boots are made for waiting.

Great shopping experience!…read more Welcoming store layout off the lobby at the Thompson Hotel. Large boot inventory and lots of jeans, shirts, jackets, vests, and more ... I thought the two person staff (see photo) was very welcoming, knew the inventory, were customer service oriented, and added to my shopping experience. I bought a shirt, which was well received at the party I attended last evening. Pricey ... a bit ... but well worth it ...

I started buying shoes at this store many years ago. My wife and I have always been impressed with…read morethe friendly service and the quality shoes.

One of the harsh realities of life is that as you age, the health of your feet matters way more to…read moreyou than style. I was super like WTF when my Mom dropped the bomb on me that I needed to go to SAS to get work shoes. While SAS has known for fabulously comfortable and ergonomic shoes, they are far from having the latest trends and styles. I mean, there are a few shoes that I would rock for irony reasons, but that is about it. So, you can imagine how I was feeling while in there. So, I go in with my Mom and I'm immediately greeted by the staff and by the ladies shopping. They were all soooo nice. While I was underwhelmed by the shoe designs, I did lay my eyes on a cute pair of Mary Janes that were right up my alley for work. The sales lady took her time and measured my feet (turns out I wear a size smaller in decent shoes), and explained my feet quirks to me and how to remedy my extremely flat feet. So, since we were unsure which would work better, we ordered two different sizes and widths. I was called when they came, tried them on, and color me shocked- they were too big. The cool policy at SAS is that you are not obligated to buy what is ordered at all. It is all about getting you the best fit. The sales lady offered to order me a size smaller and they just came in, and again, she reminded me that if they do not work she does not want me to buy them. That is right there is why SAS gets four stars. The ladies are great at what they do and are no pressure. I wish the company had trendier looks for a younger crowd, but other than that, they are gold. PS, I really am thinking of getting the granny sandals. I think I'm hip enough to pull them off the same ironic way I did in the '90's. ;)

If you're looking to find something quick and efficient, THIS is the place to go!…read more I arrived during non rush hours when I was in need of finding a pair of formal dress shoes. I've tried and shopped at Target, Ross, DSW and Burlington in the past for dress shoes but either my feet are all wonky or these stores simply never have my available size, width or style. As I was the only customer in Famous Footwear, the salesperson greeted me and was able to provide her full attention. I'm not one to browse around for too long, so I told her exactly what I was looking for. She took my notes and directed me to the dress shoe section, where she pointed out one that had a decent look but wasn't to my liking or size. When I had questions about the tight front-loose back problems I've always had with formal shoes, she directed me to another pair that aligns more with my style, had good cushion support and proper sizing. Ultimately, she also provided me with cushion stickies for the back of my shoes to prevent slipping. The overall experience was super positive. She was very kind and I got what I wanted in a timely manner! I only wish they had a larger catalog for the style of shoes I was looking for in case I wanted to browse for a longer period of time.

Teach your employees how to take care of their customers. Didn't have my famous footware credit…read morecard with me,ask the sales person to look it up and she said they couldn't do that. They have always been able to look up my card number but this sales clerk absolutely denied to do it. Just want the store manger to know and the company to know that you lost a 220.00 sale, by not training your employees on how to do their job!!!

Had a great experience this week at this location. Kendal was a great sales person. She was very…read morehelpful when I was looking to purchase a new wallet. She was very friendly and not pushy. The experience was all around great. One of the best I have had in a luxury retail store.

I've only been in love a few times, and the moment I first set eyes on the Balenciaga Graffiti…read moreLambskin Classic City bag in black was one of them. Now ffwd to my discovery of the Drapy mule at Neiman's, but only in gold. Perfect design. Dress up or down. Comfort and a heel? Yes please. Bought 'em, love 'em, don't often wear 'em - the heart wants what it wants, and mine wanted black. I know, I know - who cares, just get to the recipe Bitsy! Balenciaga at Northpark only allows a few people inside at a time, and they have a lot to look at, including ready-to-wear and all the versions of that sock shoe thing everyone seems to be into which I swear was borne out of a need for quarantine chic. Lockdown Tik Toks were serious business. The good news was the shoe I wanted was marked down from $750 to $357 (they never discount black, OMG yayyyy!) - the bad news was they were out of stock. Enter Aliyah - she was so patient and helpful and awesome! She got my # and began her mission to find my shoe. That same afternoon she texted me that I could pay online and my beloved in black would be shipped from the Houston Galleria to my home. Thanks again Aliyah, nothing beats a great experience accompanied by a sale price :) p.s. Pop in when you can if you want to see all the coolest new versions of the Hourglass *swoon*