Love shopping Macys.com mainly because it's easy and selections usually are good. The specials and…read morefrequent sales offer really nice deals for bargain hunters. Worth a visit!

Larhonda who is a team lead was extremely unprofessional during my interaction with her today. The…read morelevel of service received was by far the worst and I've shopped at this location for many years. I inquired about a cologne that showed it being on sale on my device however in store it rang up as original price. The fine print on my device stated OR for purchases in store OR online. She was nasty with her tone and also lacked willingness to help. I waited for 20 mins before her manager Felisha, happened to walk by and without hesitation assisted me with a resolution. She went above and beyond and I felt much better that we had a resolution HOWEVER Mrs. Long nails LaRhonda with the bad attitude engaged another associate his name begins with "D" (I will update this review with his name at a later time) a tall, light skinned young man who immediately agreed with her without verifying that the item was not available at this location. The individuals lacked professionalism, both LaRhonda and D lied to my face and what's sad is that they was more concerned with getting everyone out before closing. I walked in at 711pm, the store closes at 8. You don't need to be in customer service if you have an attitude when assisting a customer. LaRhonda needs proper training on customer service. Horrible interaction with her nasty attitude. She needs to be in the back unboxing merchandise and away from customers. Thankfully Felisha stepped in at the right time.

Stay away from this company. They'll send you clothing that looks dusty and used. I ordered three…read morepairs of shorts from them they only sent two. The ones They sent looked used and had off color stitching that didn't match the shorts. Tried sending them a email and they ignored me Went to their instagram and left a comment and they blocked me That shows you right there that they're not an honest company It be your own people who rip You off And they wonder why we're reluctant to shop with our own people So beware of them Don't get ripped off like I did.

It took 10-11 weeks to receive my Bengals track suit that I pre-ordered when it was ready for…read morePurchase by the public. I'm aware of one of the delays but after another 10-14 days of asking about my order and being told that it was being shipped in 4 days since our communication but arrived much later, it was frustrating to say the least. I was planning to show off my new gear for a Bengals party and it didn't arrive on time. They did offer a discount for the next purchase when I reached out to them on social media. Quick response! Thank you! I'm just cautious shopping moving forward. I can't always make it to their store and online shopping is best for me. I've been supporting them since they were selling out the trunk of their car and the delays in my last few purchases has not been the best. I ask if the delays are occurring, please keep customers in the loop every 2-4 days or weekly if the delays are extensive. The weather is unpredictable but giving proper notice via text and email definitely would've kept my frustrations minimum but provide the customer the opportunity to have alternative wardrobe choices ESPECIALLY during our Football season. I appreciate everything the company has done for the community, the culture, and Cincinnati. Keep going hard.

Walked in and was immediately overwhelmed by options! Daughter went & found Dylan! Dylan asked my…read moreneeds & consulted with another associate & found me a nice pair of boots scoots n boogie! JK. Just boots & some polish to maintain. He was kind, not pushy or too sales-ee & engaging. Nice to see in a world predominantly of heads in phones. Price was standard value & hopefully they'll last a while to make the investment worthwhile. Thx again.

Very nice atmosphere inside... lots of western themed wear that's all very high quality…read more.. The store is laid out very well and the displays of goods are thoughtfully put together.. No pushy salespeople but very harmful when approached.. There's no junk here, but items that will last for years... Stop by and like me you'll be pleasantly surprised..

Had the best unexpected experience yesterday. Lovely sales associates greeted me and my friend,…read morestyled us from head to toe and even put the shoes on our feet and guessed our Jean sizes. Walked away with my new favorite pair of jeans (tall girl friendly!) and a new fav boutique. I will be back !

Bobbles & Lace is such a gem! Their adorable storefront caught my eye, so I popped in - and I'm so…read moreglad I did. The shop is spotless, beautifully organized, and just a joy to browse. Their staff were incredibly kind and welcoming. The clothes were all super cute & unique. Various price ranges for a multitude of items. They showed me various ways to style different outfits. I had such a great experience and was able to find an outfit that was cute-causal but also professional (sweater, jeans, belt, purse, & heels). Fast forward a couple of weeks to when I have a special evening to wear my Bobbles outfit... I forgot how they tied the belt that went with my outfit. So I messaged them on IG asking for help. Within 30 minutes I had a staff member text me a video of how to tie the belt. I love this place & the ladies who work there. Highly recommend popping in to check it out. I cannot wait to go back!

Pretty cool Boot/western wear store! I love a good, comfy pair of Cowboy boots and so stopped in to…read morelook around. I found several pairs that I liked - will have to come back next time I am in town and the budget allows for some new boots! They also carry work boots, bandannas, belts, jeans, shirts, cowboy hats, and other accessories. Staff was very friendly and attentive when I entered. Two different ladies asked me if I needed any assistance.

Amazing source of boots, especially their huge selection of safety toe boots, great staff, I can't…read morerecommend them highly enough.

This is a decent location of DSW. It is more modern and bright than some of their other local…read morestores. It has two levels, so do not be deceived by how small the first floor looks when you walk in. Things are well organized and prices are ok. I wouldn't make a purchase here unless there was a sale or I had a coupon, as only then are prices comparable. The clearance section can also be a good deal, make sure to check that out! I came to return an online order. It was fairly busy and for quite sometime only one cashier was working. Finally after a wait, a second came over and helped me with my return. The annoying thing was, she could not automatically tell from scanning my receipt how much of my order was paid for by gift card, and how much was from credit. She had to call the 1800 customer service, so the process took a bit longer. All in all it turned out fine and was resolved. Cant say anyone was overly friendly. Kind of seemed like no one wanted to be there.

This is a really nice DSW! They have a great selection of shoes, the store is super spaced out and…read moreit is a very clean store.

I really enjoy this place. I found out about it after doing a blog post with a restaurant in the…read morenearby area. She was wearing a particular pair of jeans that we inquired upon that were super cute. I finally made my way into the shop about a month or two later. If you are looking for a place to shop that has unique fines that are picked up from different designers, this is your place. I love the different options that they have to offer. Now, they are pricey! It is not your typical Boutique where are you can get a shirt for $30. But on the flipside, their items are definitely high-quality and as I mentioned unique. What I really like about this place also is you can take your items home and try them on However you would normally wear them. They take down your card number and will give you a call the next day to see what you thought. If they don't hear from you, they will charge you for all of the items (or if you like them of course) or you can bring them back as long as it's in the 24 hour. I don't know of any places that do that, but I will for sure keep coming back!

Ossie is a new(ish) boutique launched in March of '16 that focuses on modern trends and designer…read morecollections. This is the most fashion forward boutique I've ever visited in Cincy. The collections are high end, and they damn sure come with a price tag. Would I wear everything in this store? Absolutely! Could I afford anything in this store? Nope. A canvas tote bag was $125 and a designer dress was $895. That being said, I appreciate what they are trying to do in this market. Just not sure if the Cincinnati client is ready for something like this yet.

Great place, good selection, decent prices. Very helpful and not pushy while in the store. Made…read moresure we knew to ask if we needed help.

Great service, selection and such a friendly place to do business! New owners have transformed this…read moreplace into a destination to shop.