Poor Customer Service - Will Not even Answer The Phone…read more I wanted to make a purchase from the Gadsden Alabama Academy Store yesterday. I wanted to see the item I was purchasing prior to the purchase and not just the pictures and description online. Before driving the 1/2 hour to the store, I called the Gadsden Store (256-439-6260) six times to see if the item I wanted was in stock. Despite all my efforts, I could only reach the automated answer line and was stuck holding on it. I was never able to contact a live associate at the Gadsden Store. Thinking the store may be closed, I called the Academy Customer Service Number (888-922-2336) two times. I was again stuck with an automated answer line and left holding. I then called the Trussville Alabama Store (205-661-5500). Wow, a real human answered the phone. I was informed that the Gadsden Store was open. I asked to leave my contact information and for the District Manager to return my call. I was put on hold and another associate came on the line. They stated they had attempted to call both the Gadsden Store and the District Manager and were unable to contact them. This entire episode is a terrible reflection on Academy Sports + Outdoors and their customer service. If I am not valued as a customer, I will be taking my business elsewhere.

tried to make a return the supervisoir was very rude and policy says no recite then as long as you…read morehave a vaild id they will give you a gift card i got nothing just treated badly

My wife liked the huge women's section .The men's section is a different story.If you are only…read moregonna golf or sit in an office,this store is for you.But if you work outside or with your hands then find another store.It isn't for the working man and this is The Working Man Review.

I would say for myself, having shopped at this Belk for all of my adult life, it would be a solid 3…read morestars. However tonight as I stopped by I got such great service I had to take it up a notch! I wish I had gotten the name of the lady working in the Men's department tonight because she was very patient and helpful as I tried to make my decision about my purchases, trying coupons, price checking, etc. And this is basically what makes or breaks a major department store review in my opinion. You probably already know what to expect as far as prices and brands they carry ... but how was the customer service? I can honestly say that most of the time it has been very good. In cosmetics, shoes, different women's departments, back when I shopped for young kids, home, etc.,I have had good experiences in each place. That being said, I did take off a star because: while you can find some excellent clearance deals at times, i have noticed the last few times I shopped when I have had a coupon (sign up for texts and you'll get one just about every week!), but it never works because of the brand, it's a doorbuster, or some other exclusion in that itty bitty fine print. It's a super long list, so pay attention! Even when it says "regular or sales price," it only means certain sales and I can't figure out how to keep it straight. Especially when there is nothing to indicate "doorbuster" on the top of the rack where the sale price is displayed. If I was a man shopping for my manly self, I would probably give 3 stars. They do have some good brands but just a few, and the selections of everything are all pretty similar. Overall though, for my actual womanly self, if i needed an outfit or shoes I could 80-90% find what I needed at Belk at a decent price. Their women's departments have everything from athletic to dressy occasions. Shoes, purses, jewelry - the same. And if price is no concern, then it would be closer to 100%! But considering that I have poured over Belk Sunday ads in the paper since I can remember, my style was basically shaped by Belk - so that may have a lot to do with it!

Twice I've talked to customer service and they were stellar. Just wish it was easier to shop on…read moretheir TWT website. If I put couple things in my basket on my phone then go into the online site they are not there. Also when models promote an item, can't always find them, that is with other influencers as well. Need reviews you can read on TWT on items you're interested in. Nice people, but not easy to navigate. I have liked items I've ordered.

Ladies are nice, I do recommend. Environment was great. Great selection from enewtons!read more

It was prior to Christmas, so the store was actually pretty crowded and probably close to Covid #…read moreof people allowed in the store. Despite the fact it was really busy the store was well organized - Men's, women's and children's clothing all had it's space making it easy to shop for what you're after. Shelves were not at capacity as people were stocking up from current sales and Christmas time gifts. Several sales could be found throughout the store. The store itself was very clean and easy to navigate (things weren't crammed inside). Checkout line were exceptionally long and it took some time to make a purchase as a lot of people had pretty good stacks of items they were purchasing. The staff were following Covid standards, wearing masks and disinfecting as necessary. This location isn't bad and there are other home goods shops in the area, so if you're in the mood to do some shopping you can make a little bit of a day out of it. If you like Old Navy brand this would be a good store for you to visit.

I go to church a few blocks away from this store. I go here a lot on Sunday's after church to…read morepurchase drinks or snacks. The prices are good. I prefer the Dollar General on the mountain by Noccalula. One problem with the Alabama City location is; its hard to find a cashier a lot of the time. I think this store only has one employee and normally when I go there, he is working somewhere else in the store. I have seen homeless people in there stealing all the time. I've told the cashier...he never cares. I guess this store should be commended.....it feeds more homeless people than most the shelters in Gadsden (in shoplifting). If they don't care,,,,,I don't. Shopping here is not bad, but for little trip up the mountain; you can go to a better location.

Aspects of this location kind of stand out from other locations. First thing that becomes quickly…read moreapparent is that this location is much larger than most of the other ones in this area. Ailes are spread out a little more than other locations and the selection is a little wider. The downside to this location is it does look a little older and feel as clean as some of the other locations. To be totally fair, part of this feel is that they have concrete floors which just have an aged look after some time. Staff was friendly and took good care of us at check out. I wouldn't hesitate to come back to this location in the future.

This is another one of those places where they set the standard for themselves (along with other…read morediscount stores that are similar in nature). This one is probably my favorite Ross location. Something about this store just feels better than other locations. It always seems to be very clean and even though it's organized just like all the other locations I've been in over time, it just seems to have more space available to display the products. Just like all the other locations they have Men's, Women's, Children's, Household items, and occasionally a mixture of other items (exercise, toys, jewelry, etc.) Typically not a lot of staff working so check out can take a few minutes, but that's really about the only negative. Also, keep in mind that selection varies a lot even from store to store and changes up based on what the current season is.

I am a big fan of good prices, and Ross definitely has that! From dresses, active wear, shirts,…read morepants, shorts and shoes for me, and for they guys they have a good stock of clothes, including under armor and nike, plus shoes, hats, socks, accessories. They also have purses, sunglasses, some jewelry, household including soaps and lotions, picture frames, gifts, unique candy and coffee, I mean the list literally goes on and on! Prices are good, and the clearance racks are even better if you can find something you like in your size there! I deducted one star (and I wanted to deduct 100 stars) because of the fitting room situation. They moved it to the front of the store, two tiny cubicles and we had to wait forever in line to try stuff on! That was from before Christmas until last month. The most recent trip I noticed there was the regular fitting rooms in the back (which are plentiful) were open with an attendant. So I'm not giving the star back but at least I didn't deduct 100 ... so that's fair I think! Typically the attitude going in here should be "I'm just looking" as it's hit or miss when you have something very specific in mind. If you browse around though, you will definitely leave with some things you suddenly needed very much!