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    American Eagle Outfitters

    3.6 (56 reviews)
    Open 10:00 am - 8:00 pm

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    The cashier
    Allison S.

    l recently visited this AE store and unfortunately had a very disappointing encounter with one of the cashiers. Upon approaching the counter, the cashier seemed disinterested and abruptly left. When I politely mentioned that we were ready to pay, she didn't respond and closed the counter door with force. The situation escalated when she asked my mom for her phone number. Due to my mom's hearing difficulty, she didn't catch the question. Instead of showing understanding, the cashier raised her voice at my mom. Throughout the transaction, she rushed us and gave off an unfriendly vibe, making the whole process uncomfortable. What deeply troubled me was the difference in treatment between us and the next customer in line. It felt like there was a discrepancy based on ethnicity, which is both unjust and disheartening. I believe that every customer should be treated with respect and fairness, regardless of their background. I hope American Eagle takes this feedback seriously and considers better training for their staff to provide a more inclusive and welcoming environment for everyone. It's my hope that sharing this experience helps improve the overall customer service at the store.

    Moala P.

    There store has a 50%off and wow I got me like 6 jeans from there for 19.99 each.It cost more then that regular but because of the sale I got it cheap and a lot of there items are all on sale and love the shirts I got from there and shoes to match my outfit.Staff was great they helped with any questions needed.They had mask and sanitizers I front of store when u enter.Really like what I got here for 50% off.Id surely come back as much as I can lol.Luv it.

    Read my review. Summer clothes and can't tell a rack is empty
    Elizabeth M.

    Lots to choose from new summer tees and cool tanks as well as Tube top styles. Shorts are buy one get one 50% off right now. Just in time for this hot weather. They have some clearance in the back for under ten bucks. They still got the jeans sweaters and hoodies. Usually stores cut those out in the hot months here in Hawaii. I work in extremely freezing office so I can appreciate the warm clothes still being available. I did get approached by four different employees so they're very attentive. One in the back had the most puzzled look on her face while asking if I wanted help with something. I explained I was yelping while my daughter shopped and taking pictures for my review. She had no poker face. I don't like making people feel uncomfortable so I told her I like to write reviews and people will read my review to see what in the store n shop here. She then pointed out the spot I took a photo of had an empty rack so I should delete that picture. She put a denim shorts jumper in the empty spot. I double checked the photo and I told her I couldn't see the empty rack in the photo. She replied yeah but there is that big white spot of the wall. I said ok I'll delet it and take a better one are you putting more jumpers. She said yeah. Then she went about her work. I'm not sure who in this day and age doesn't know about yelp and their reviews but that earn them a loss of one star. Why ? Because as much as I the customer tried to explain kindly to not make her feel uncomfortable. She who work theee to "provide a service " turned out to be a bit off putting and I then felt uncomfortable like I was wrong. I was actually excited to bring my daughter here. We don't get to go out and shop often and we picked here instead of Hollister. Oh well maybe next time we won't.

    It's supposed to say "Shannon". Lol, the Starbucks of clothing.
    Veronica L.

    This was my first time coming back to the store since they moved into their new location. I like the new location a lot better, but it was just opposite haha. The women's clothes are now on the right and the men's on the left. They definitely have a better selection of summer-type clothes (shorts, etc.) in the store than online so that's a major plus. The employees didn't seem to be too attentive...but I also witnessed some of them instructing, who I can only assume the holiday temps, so maybe their focus was elsewhere. Nobody asked my friend and me if we needed any help until we were ready to check out. But that's okay, I guess. I usually like being left alone when I'm shopping unless I actually need help haha. I guess I can't have it both ways? I do have a funny picture I'll post. In the changing rooms, the attendant asks your name and then writes it on the sign outside your door. He got my name right but got my friend's name, Shannon, completely wrong! That was definitely a first for me! In retrospect, that young man was actually the most attentive employee that day so we were thankful for him. Until the new AEO opens up at Ka Makana Ali'i, I'll definitely come back to this location. But watch out!!

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    14 years ago

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    15 years ago

    good service with the dressing room today, and even with returns, still pretty nice. wish the shorts had less rips though

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    Page 2 of 2

    Ask the Community - American Eagle Outfitters

    Review Highlights - American Eagle Outfitters

    . Aeropostale is pretty comporable, but I still prefer American Eagle for the variety and organization

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    Posh Hawaii

    Posh Hawaii

    4.4(34 reviews)
    0.2 miAla Moana
    $$

    It's been a while since we shopped at posh. My daughter and I made it a day to go to town. I really…read morelove this place. Employees are super nice and very personable. They have a wide range of clothing selection. I like how they just put one of each size out and they will replenish it from the back if a size gets sold. It makes it easier to shop when the racks are not overloaded. I lost some weight so I was so happy when their jeans finally fit me. The last time we came, the zipper wouldn't go up. My daughter was helping me zip it up and I felt like I was in the movie White Chicks! Lol. Bought a couple of earrings, a cute bracelet, two tops and a jeans. My daughter went nuts with the jumpers and bought a pair of jeans.. with her own money! Lol! We love this place and we will def be back!

    Love, love, love this boutique! The owner, Elena, and her family are absolutely amazing! Her shop…read moreis located on the 4th floor of the Hawaiian Life Building on Kapiolani Blvd near Ala Moana. It's a step off the beaten path but one of the best boutiques on the island. I love how Elena gets to know her customers and always remembers them as they come in. She's super sweet and very helpful. She also has an online shop which gives the option to ship or pick up in store. They have sales on a regular basis and carries good quality clothing & accessories for a reasonable price. I absolutely love shopping there and could not recommend them more highly!

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    Posh Hawaii
    Posh Hawaii - So pretty clothing

    So pretty clothing

    Posh Hawaii

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    Fighting Eel - Don't forget to pickup your Babyeel a onesie for your next family photos!

    Fighting Eel

    3.8(94 reviews)
    1.7 miDowntown
    $$$

    Here at this location has the worst customer service here. No aloha in the care they give to…read morepeople. You are spending top dollar here in comparative pricing. They are on Manaola pricing level and feel like making clients spend money on the only bag option they have.. then don't want to help with anything outside of that. Their asb policies are inconsistent as well. Makes me not want to support this brand at all. They aren't willing to work or help even if it's no sweat to them.

    I've never been a Fighting Eel girl, but then you get one item as a gift, you decide to check out…read morethe store, and all of a sudden you're waiting for their next drop and constantly checking their store. I got a FE diaperbag as a gift but had NO IDEA how to use it - it's an older version with the bassinet attachment. It was from an aunty, NWOT, and I don't mind it didn't have tags, or that it's an older version. I've always been the kind of girlie to thrift shop because I'm not a fan of what the clothing industry has done to our planet. This is why we went to FE-Kapolei in the first place: for someone to help us figure out how to use this thing. Read my review for the Kapolei location to know what happens next. Anyways, since that first visit, I visited FE a bunch of times because of their baby clothes. One reason I'm also not a FE person is the prints are too much for me. Put it this way, the only print I would kind of consider wearing is the simple fish print in black, no other colors! And then next thing you know, there's also a baby section as well for my son! Having a baby changes you, I'll still thrift for my clothes, but I wouldn't mind getting my son the newest clothes from a locally owned, woman ran business. Also, I LOVE being able to text the store and reserve items, no driving all the way to find out it's not there! And the quality of the clothes is definitely there. Decided to buy a baby onesie for our family photos and another baby onesie for our friends who are pregnant. I know baby clothes don't last long, but I just couldn't help myself! Overall, I may only like a couple things from FE, but the fact that it's supporting local is a big plus for me! Also, the quality of the clothing is so great considering the price.

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    Fighting Eel
    Fighting Eel - Store Front. Located on corner of Bethel & Pauahi St.

    Store Front. Located on corner of Bethel & Pauahi St.

    Fighting Eel

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    Ten Tomorrow - Lots of KIK merchandise I love :)

    Ten Tomorrow

    5.0(25 reviews)
    2.9 miKaimuki
    $$

    They sell a variety of aloha-wear inspired clothing and they just released dog bandannas as well!…read moreThey are so cute. The bandana matches the clothing so I can see this being popular with dog owners. They sell their matcha tins indoors as well as keep it Kaimuki merchandise so if you ever wanted to come by and pick it up you can find a selection here. They have limited outdoor seating to chill with open-air vibes. I especially love to come here and visit Frankie the shop mascot. He is so friendly and loves people

    I've been going to Ten Tomorrow for years. Many dresses I still wear today! I came in to get a a…read moredress and a matching shirt for an event. Service is always great. I was assisted to try on a few dresses. The dresses feel soft and are flattering. What I love the most is the dress I chose has pockets. I was able to find a matching shirt for my husband and a dress my for 5 year old. The price seems a lot, but its not. It's made in Hawaii. Made in house. So the QUALITY and WORKMANSHIP is what you are getting from it. Many people ask where I get my clothes. A lot of my favorite pieces are from this place. The quality is worth the money spent. There is only a few places you can get an outfit that will look good, last long and makes you feel good in it. This place is will always be my go to. A lot of the clothing pieces travel well and are versatile. You can look beach ready and dress it up with the right accessories and shoes. Last purchase I made was for a dress item that was too long. They provided alterations so I got the dress and a week later picked it up. It was perfect! Overall, ladies you can't go wrong here. The have flattering tops, pants and dresses. They have some pieces for the family. They even have jewelry to accessorize. They even do alterations.

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    Ten Tomorrow
    Ten Tomorrow - Outside

    Outside

    Ten Tomorrow

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    American Eagle Outfitters - womenscloth - Updated September 2026

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