Made a return from an online purchase and went smooth. Refund came through quickly and they were…read moreable to locate my order and provide receipt swiftly. Plenty of parking and multiple entrances. Make-up counter folks did provide a recently rude experience over price match policy, which when I satisfied all the requirements she still wasn't buying it..had to go to manager, etc...for us to finally get to an end point of matching it nearly 30 minutes later.

I'm not a Nordstrom person. Canada is about to lose all its Nordstrom stores, which makes me sad to…read moresee employees lose their jobs. If you are a Nordstrom fan in Canada, they are still alive and kicking stateside to satisfy your shopping needs. I recently visited this Nordstrom at Ridgedale Mall. It wasn't that I was dying to shop there. It was the closest mall entrance to get to Urban Outfitters, which was the store that I wanted. I got a prime parking spot in front of this store. There was a woman with a couple of folks chatting in front of her car that was next to mine. I carefully backed into this spot without mowing them over and headed inside this store. I like how Nordstrom is designed. I've only been to now three Nordstrom locations in my life (San Francisco, Ottawa, and Minnetonka). I like how it has places to sit no matter where you are. I appreciate that detail, especially if you have been on your feet shopping for hours and you need to take a load off them. I needed the escalator to hit the second floor. Cutting through this store was enjoyable. I casually looked at the footwear. I am such a casual sneaker fan that I took some time admiring the Converse and Veja sneakers. I also briefly looked at the women's clothing section. Spring colours featuring pinks and yellow were everywhere. They were cheerful and perked me up. I spent a good chunk of time at Urban Outfitters and got what I needed. I then re-entered Nordstrom on the second floor, went downstairs, and browsed the handbags before leaving. This store had Coach handbags. It was my first time touching one. It's not really my style and the price of the one that I had touched was insane. What kind of ruined my experience was the salesperson in the handbag section. We spoke. She looked at the two handbags that I had. One was my usual Kipling purse. The other was a puffy purple purse (I dare you to say that fast) that I had just purchased at Urban Outfitters. Do you think that I needed a third purse? I'd say no, but she thought otherwise. She was now finding small to medium purses for me. I didn't ask for that. Our chat was pleasant, but I was browsing, and didn't need or want any help. I politely declined her help, wished her a nice evening, and left. Maybe I should come back to the handbag section with a single purse next time. I might not forge such a strong bond with staff members in the handbag section. It's a nice store. Immediately when I walked into this Nordstrom, on the left, on the first floor, are elevators and washrooms. I like how this store is designed to make things easy for customers and staffers alike. (102)

My sister wanted to stop here to find some items for an upcoming trip. I'm not sure why but I…read morehardly shop here. They mostly sell clothes and accessories and it's a decent amount of product to check out. I did find a cute journal that I know my friend would love but when I picked it up it had some kind of liquid on the bottom which was gross. Parking is usually pretty rough at this strip mall but they do have a back lot as well and usually a bit more luck taking that route. One of the cashiers here was taking her sweet time ringing up a customer and the vibe was very weird with her mean mugging everyone. At one point another staff member was walking up and asked her "why are you looking at me like that". So yeah, there's that.

the store is a mess. the shoe department had shoes strewn all over. the clothing is not organized…read moreat all. I lived in CA and the Nordstrom Racks there were a pleasure to shop at. I was shocked to see the condition of this store.

Owned by Francesca Sinatra. Yes he's still around, but he's no longer a he…read more This is a sleepy little location of Francesca's located at the sleepy little mall to the west of Minneapolis out in the suburbs close to the YMCA that I often use. The mall is Ridgedale. It's a good location if you want some privacy and plenty of stock because they don't have a massive amount of customers. Neither does the whole mall. It's definitely kind of a boutique on the higher end of the expense and class scale, with kind of expensive stuff that's like Bohemian and Artisan clothing - so definitely nothing that Barbie would be interested in, but we still respect the shop, and the people working here really friendly.

Buyer beware: be prepared for unprofessional store clerks, walmart quality goods for a moderate…read moreprice, and ALWAYS, ALWAYS check your receipts to make sure the transaction was done correctly. Claustrophobic, overstuffed little store that gives me anxiety. They have some cute things for teens that aren't too outrageously priced. My 16-yr old daughter found a dress she tried on and liked. Once she got home and tried it on again in a space where she could move around, she decided she didn't like the way it fit. When she returned it a few days later, they handed her a receipt and told her the money would be back in her account in 7-10 business days. After 3 weeks, the money still wasn't in her account, so we drove back to the store. 3 girls were working in the store-one was playing with accessories on a mannequin, one was just standing by the registers watching her, ignoring customers and the third girl was helping the long line of customers. When we finally got to the cashier, we explained the situation. She looked like a deer in the headlights, turned to the 2 girls standing around and whined "helpy!" Another girl came over, heard our situation, stared at us blankly for a while, then said "oh, but your receipt says it was an even exchange. We can't do anything." And walked away. I can assure you my daughter returned a dress and was given nothing in exchange. She and my husband didn't look closely at the return receipt because they were VERBALLY ASSURED the money would be returned to her account within days. I understand mistakes happen, but it's frustrating. Because one cashier didn't understand the difference between "return" and "exchange" in the computer, my daughter is out $40 of her own hard-earned money and there's nothing we can do.

3.5/5 Nothing to…read morecomplain about here, it's a mall! This one is trying to stay relevant and isn't completely empty like some others in the metro. Some shops are empty and others are being remodeled and opening again. I visited on a Friday (Valentine's Day) and it was pretty steady but not packed, I could find a place to sit down and relax by myself if I wanted to (and I did!) Shop selection is meh, I went into a few but didn't find anything to purchase which is just fine by me - I needed a place to hang out that was warm and this was it! Bubble tea, Caribou and smoothies to choose from - I didn't see a food court but I wasn't particularly looking.

Ridgedale is a pretty chill mall. I usually end up here for happy hour at Kona then we walk around…read moreto walk the food & drinks off after. There's only a handful of store I really shop at here but I'm sure overall there's something for everyone. I feel like Ridgedale has been one of the consistent malls (as far as growing up in MN and seeing a lot of malls struggle to keep stores) that never felt like it was closing. I do wish they would decorate more especially for the holidays. They have the Santa pop up in the middle of the mall which is cute but that's its own experience. Also a somewhat better food court would be cool, but there are a ton of options for food outside of the mall/in the area. They do host cool events from time to time like the traveling Hello Kitty Cafe, which is cool.

I typically go to the Plato's in Roseville but I came to this Plato's Closet because I was in the…read morearea. You know how people say to go thrift shopping in the rich areas for good finds? Well I'd say this is a pretty prime example of it! I've been to plenty of Plato's Closets and this one definitely takes the cake for higher end, bougie, brand name items. In the store you can expect entire sections on: - Free People - Hunter boots - Uggs - Love Your Melon - Victoria's Secret And a ton of athletic wear like Lululemon, Nike, etc. I would definitely recommend coming here if you're looking for these brands! I would come back to buy but not sell because I don't wear a lot of the brand names they're looking for. I'm giving this place 3 stars instead of 1 or 2 because I do think their selection is very well curated with these bigger brands. However without this positive, I would opt for 1 or 2 stars. I came in with the intention to sell but once I walked into the store and say the daunting wall of Uggs and Free People shrine I pretty much knew they weren't going to take anything. When I arrived I don't think I was even greeted by the woman or man behind the counter. The woman just started going through my bags and asked me if I could sign in. I just peaked around the store a little but wasn't planning to buy. Once I was done walking around for maybe 5 minutes, I went to the counter because I assumed they were done. There was no one at the counter but there was no indication as to whether they were ready for me and my bags weren't insight... Finally the man gave me my bags and let me know that they were passing on everything because of slight wear and styles that don't do well for them. Overall this Plato's does a lot better than others in stocking brand names but also does a pretty horrible job at customer service. I would endure rude employees to come back for brands if I had to but I don't think it'd be too enjoyable of an experience!

Is zero stars an option... Staff is about as rude as it…read moregets. Three times now I've left with my full basket of clothes and another basket on top practically falling through the door with it because it's only getting bigger with each time they tell me they aren't excepting clothes this late in the day. It's early afternoon? A lot of us work in the morning and dropping off clothes in the early afternoon shouldn't be this much of an issue, three times worth. Not to mention they took the people's clothes just in front of me, but told me that was their last take and left me standing there with my pile of clothes. Just so condescending. Rude! Will not be coming back, not a chance.

The sales team are phenomenal. A great place to get suited up and fitted with good quality…read moreclothing. Can be $$ but worth it. And I always find a good piece of clothing in their sale room.

In shopping around for a suit for my wedding I thought this was a good place to consider…read more Had just been sized and measured at another reputable store not less than 30 minutes earlier so I was surprised when the sales rep came up with a different measurement entirely. Maybe due to cut or brand, so I just went with it. Tried the jacket on and took a look in the mirror - pretty good fit and quality. When the salesman asked if I'd try on the pants, however, I let him know I was more curious about the jacket fit and was just looking for the moment. Never saw him again - he straight abandoned, disappeared and never returned for the jacket or to help look for other styles. I suspect he didn't expect a sale and utterly left without a word. Rude and snooty aren't descriptions I'd normally use in a nice place like Plymouth but the treatment stank of elitism. Great quality and products, not impressed with some of the staff so far.