Poor customer service. Employees & eye doctor acted as if they didn't have time for my boyfriend…read more Will not be coming back.

The optometrist was friendly and knowledgeable. The price for the exam seemed to be the best in…read morethe area, and you're given a free pair of contacts when you leave. This store has an excellent selection of glasses in a variety of styles.

I should start by saying that the women who work in the office are both kind and professional…read more Unfortunately I cannot say the same for Dr. Nathan Dieckow. I have seen him for a number of years and found him to be just okay (not real pleasant but perfectly competent), but for practical reasons I did not switch providers. The last time I was in, to get a new prescription for contact lenses, ended in unbelievable hostility from Dr. Dieckow. In addition to needing more contact lenses I had a small problem with occasional tearing (not painful or itchy and so no big deal). I had mentioned it to my regular physician and he thought it was a blocked tear duct. He was not concerned. So I told Dr. Dieckow, he told me he thought it was the same thing and he then took out small sharp metal objects and poked at my tear ducts, confirming the blocked tear duct. He told me I needed surgery and when I asked if it would be as bad as what he just did, he said worse, and chastised me, telling me he had barely touched me. I told him that if I had to choose between occasional tearing and the surgery I didn't mind the tearing. He was mad and I told him that all I needed was my contact prescription. Instead of giving it to me, he told me that he could not fit me for contacts if I had any excess tears. At that point I had been there almost two hours and was obviously unhappy that he was using his power over me to punish me for not accepting his recommended treatment and said, so you are telling me I need to find another doctor. At that point, he went out into the lobby where his workers were (but no patients) and starting yelling "She thinks she is the doctor. I can't treat her!" At that point, I had two big problems, I had used up my eye care insurance and I was running out of contact lenses. Luckily, I thought to ask for a print-out of all the tests I had had and their results. So then I still needed a new contact lens script. After calling all around, I found a provider who would take me the next day. They were incredibly kind and, since I was able to give them the printed records, they were able to do a shorter exam and fit me for contacts. As I had suspected, Dr. Dieckow's telling me that he could not fit me for contacts because of excess tears was total nonsense. The real reason was to punish me for preferring occasional excess tears to his proposed surgery. To add insult to injury, Dr. Dieckow's office refused to just send the electronic records to the new provider, telling them that it would take 30 days. There is a big sign on the front door of Precision Eye Care saying "We are accepting new patients." No wonder that they need new patients if they treat their current patients this way.

So disappointed! My husband had his eye exam there and they gave us a prescription. We took it to…read moreanother eyeglass place to get glasses. He got sunglasses, also. When he got them, they did not help him see any better. He went back to the eyeglass place and told them and they gave him back his money for both pair. ($400+) He went back to Precision and told them what happened. They examined his eyes again and this time he got the glasses at Precision. When he got the glasses in they did not work any better. He can see better with his old pair which he got at another optometrist 2 years ago. When he went in and told them, all they would do is give him another pair of glasses. Since he had already had them examine him twice, and neither they nor another eyeglass place had luck with their scrip, he told them to keep the glasses since they didn't do him any good and left. We are out over $300. Neither of us will ever use them again.

They are very prompt, detailed and thorough in their exams and in their glasses store. They…read moremaintain a nice selection of glasses for both adults and children.

I love coming to this clinic. Dr Penmatcha is very kind and very detail oriented. The eyeglass area…read moreis very nice with a nice selection of frames.

After initially (and unexpectedly) having my procedure canceled, staff matched me with a different…read moresurgeon and things are back on track. I really appreciate Meg and all of the professionals at the practice. I now have a surgeon I like and trust and I look forward to seeing clearly again.

These Docrors and their staff were outstanding. Made me feel comfortable they were very informable…read moreabout evey thing they were doing. I AM VERY IMPRESSED.

They take great care of my eyeballs: thorough eye exam, friendly and professional staff, wide…read moreselection of frames and lenses.

I have been a customer for 20 years at the Vision Center. I have always had an exceptional…read moreexperience!!! There is a professionalism that greets you from the time you walk in until the moment you walk out. I have never had a bad experience with my eye care at Vision Center. The process of working with all the different professionals who assist with picking my frames and fitting them to the desired comfort and fit is always enjoyable. Honestly, in 20 plus years there has never been a complaint in our experience, and that includes my wife and daughter. We are all very satisfied with every experience at Vision Center in Muscatine!!!

I have nothing but positive things to say about my experiences here. Staff is welcoming and…read morefriendly. The doctors explain everything clearly and answer all my questions. I never feel rushed, and I know that my eyes are getting the best care! From the appointment itself to the help provided picking out new frames, I would recommend Vision Center PC every time - 10/10!