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    American Fitness Services

    3.3 (12 reviews)
    Closed Closed
    Updated over 3 months ago

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    4 years ago

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    4 years ago

    Terrible service, in unknowledgeable techs, very rude techs nearly caused an accident exiting the parking lot

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    Sports & Fitness Exchange

    Sports & Fitness Exchange

    3.4
    (90 reviews)
    2.4 mi
    $

    I have to say, I regret my purchase the moment I clicked the button. I thought to myself, "this is…read moretoo good to be true". I almost canceled my order. Before placing the order I called to confirm the condition of the bike I was purchasing. I was told that they have several that were overstock and new in box. I trusted the person I spoke with and then found the reviews on yelp. I was mortifide. I got an amazing deal at about $500 for a Technogym commercial grade cycle. I thought for sure it would come beat up, missing pieces, scratched, dented, you name it. This was absolutely not the case. The bike came brand new in the box, as promised. Mind you, not everything they sell, is brand new, but I was told it would be, and it was. Shipping, tracking, communication were kind of clunky, but not a bad experience overall. The reason I'm giving them four stars and not five is because albeit new, the bike is a previous year model than the one they have pictured on their website. The flywheel isn't fully enclosed, different pedals, slightly different colorway, but nothing that would take away from my cycling experience. I would absolutely buy something else from this company.

    Do yourself a favor and stay away from this business…read more We purchased a fully assembled power tower that arrived damaged, and we paid $99 dollars for delivery. Instead of taking responsibility, Chester Spychala told us to "Just loosen a few screws" to fix it ourselves, as if that would magically repair defective equipment. Of course, it didn't. After repeated follow-ups, we were told Chester was no longer with the company. No accountability. No resolution. Just excuses. We have screenshots, photos, videos clearly showing the damage, yet their solution was to charge us $149 to have someone come out and "inspect" the equipment they sent out defective in the first place. Charging customers to look at your own mistake is beyond unreasonable. This company does not stand behind its products and clearly does not value its customers. Save yourself the frustration, time, and money. Shop elsewhere. Below is the last email I got from a manager after I threatened to take them to small claim court. "I understand your position. However, legal threats do not change the fact that our warranty covers broken or defective parts only. The unit was inspected and confirmed to be in proper working condition before leaving our facility, so a refund or replacement does not apply under our policy." "The only option available remains a technician visit, which carries the standard service fee of $149. Beyond this, there are no additional resolutions we can offer."

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    Arizona Therapy Source

    Arizona Therapy Source

    5.0
    (1 review)
    6.0 mi

    My experience at Arizona therapy source has been five star all the way!…read more When i first when into buy supplies for my friend who is 91, I knew exactly what I wanted. I planned to leave as soon as I found it. Lauren Johnson asked me if she could help me find what I needed as I entered then did just that. There was a no pressure to buy one of the more expensive lift belts. It was apparent that she was most concerned in helping me to buy what was truly best for my friend. I realized there might be a few things I could use for myself which I told her. Her response was to say please browse and she'd help me further if I needed her, then she did just that. When I accumulated some things, I took them to Lauren. She asked me why I was buying one thing because possibly there was something that was less expensive that might do a better job. Once I looked at it, I could see she was correct. How nice that I had all the time I wanted to look, then she may the suggestion! Luaren really knows her merchandise and how to present it in a professional manner... Yelpers should know that the prices at Arizona Therapy Source are very reasonable. I bought heel lifts at a competitor, Hangers, the week before. I bought the identical lifts from Lauren for half the cost. I don't expect items you have to buy for therapeutic sources to be cheap but the prices at ATS make it easier. Now let's talk about the situation that really cemented my five star rating. An item I bought had to be returned. When I went to the senior living center, it was obvious the item was okay, but the box had been damaged. I came close to not going back when I saw that box, but decided all they could say was no. Lauren was there today. I explained about the box. She smiled and asked for my credit card to do the return. She said she would just use that item for a customer or order that didn't need the box. That's an attitude I appreciate. I will be a repeat customer. I trust your experience at Arizona Therapy Source will be as good as mine. If you area lucky, maybe Bear will be there. I'll ieave that as your surprise!

    American Fitness Services - fitnessequipment - Updated July 2026

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