Charlie was incredibly responsive and punctual. He handled everything with total professionalism. I'd ordered a new exercise bike to replace the one I had; Charlie took care of removing the old bike, assembling the new one, and disposed of the packing materials, all for a super reasonable flat rate. It's not always easy to find reliable service like this, but he exceeded expectations from start to finish. I'd absolutely recommend Fixness Equipment for any fitness equipment repairs or maintenance--great experience all around! read more

Very nice of Charlie as he helped me out remotely with my sauna for it to work! Thank you for guiding.

I found Fixness Equipment on Yelp, and they are absolutely the best in Arizona. I thought I was doing the right thing by buying a brand new Nordictrack treadmill with the best and longest warranty, until my treadmill kept shutting off randomly after a few minutes, and the warranty I paid for wasn't helpful. I was stuck with a treadmill that wouldn't run, until I found Fixness Equipment. Charley came by my house on a Saturday within an hour of messaging him, and he solved a problem in minutes that no one could solve for over 6 months. His crew is top notch and the best around. read more

Fixness Equipment - My Nordictrack 2450 - Fitness/Exercise Equipment Near Me - Scottsdale, Arizona

Charley and his team are amazing. He's taken care of my treadmill and spinner 3x. Everything from scheduling to completing the job has been seamless. I highly recommend Fixness Equipment! read more

Quick diagnostic on my treadmill. Parts got ordered and service scheduled and completed way faster than I expected. Great communication, great service, transparent through the whole process. Professional and knowledgeable. read more

Came over right on time, was very efficient, and super fair with his pricing. Even went out of his way to help - really appreciated the professionalism and service. Highly recommend! read more

I was introduced to Charley by a friend. Charley did a regular service on my treadmill, but found an issue. The machine was pulling several times too many amps, but appeared to e functioning normally. Charley diagnosed it as a worn belt causing friction. You know you have a great technician when he's checking the amp pull. I'm super-impressed. Call Charley at Fixness. You won't be disappointed! read more

My Pro Form Treadmill died Pro form connected me with Fixnerss Equipment Tim came out quickly diagnosed the problem We ordered the parts Tim came back out installed & serviced our treadmill We are now once again enjoying our treadmill Thank You Very much for Your quick & Great Service Jim read more

We enthusiastically recommend Fixness Equipment repair! Excellent work performed quickly, expertly, and professionally.

I have been having problems with my eliptical has been squeaking forever and gotten so bad I didn't ride it anymore. Called Charlie he had me send pictures of my eliptical and a video so he could hear the squeaking. Told me to grease all the hinges and guess what no more squeaking. I'm sure someone else would have come out and charges me quite a bit for just greasing the hinges. If I have anymore problems I will for sure be calling Charlie again. read more

Fantastic service! I used Charlie to disassemble and reassemble a treadmill for one our clients. He answered the phone on a Sunday and came out the next day. He did a great job! Very friendly and knowledgeable with great pricing. We will definitely by using him again. read more

I asked Charles for a quote on a treadmill that had stopped working. He quoted me a fair fixed price but before we booked a time he asked me a couple of questions that solved my problem. Turns out there was a power switch easily overlooked that had been turned off. This shows his level of experience and honesty. Needless to say he is my go-to guy now for maintenance and repairs on my fitness gear. read more

I sent a text message to the number on the website for an estimate and to make an appointment. Charlie responded that same day and was able to come by the next day to fix my treadmill. He was very courteous and professional and gave me advice on general maintenance I should know (that I didn't know) to keep the treadmill in working order. I will definitely call him again when needed and refer him to my friends. read more

Very professional company, moved my entire gym and did not scratch or scrape anything in my house. Ask for Charlie, Charlie was very professional and showed up early and ready to work. When I reached out to the company I heard back from them within minutes. Would definitely recommend this company..... Ask for Charlie if possible. read more

Our first experience with Charlie was great. We appreciated his input to purchase the needed belt ourselves to save money. I decided it would be easier to pay Charlie to replace the belt rather than listen to hubby whine. First call, no response and I called again after a few days. He promptly called back. We set up an appointment for Tuesday afternoon so we stayed home and waited and waited and waited. No show/no call. We heard from Charlie two days later but we already had someone else install the belt that morning. Disappointing. read more

I got ripped off. I paid my $115 to have my non-working elliptical diagnosed and the diagnosis was, it's not working. I already knew that. No follow-up on what it would take to fix it, what a part would cost, was it even available? I've tried multiple times for days to call and always the same result, no answer. The call goes to voice mail for "ServiceTech Charlie" and the mailbox is full. I got ripped off. Don't make the same mistake. read more

A+++ Charlie was able to get my treadmill fixed with just some lube and adjustments. He then explained to me the best way to keep my treadmill running smooth to minimize the need to call him again. read more

Charley gave me a great deal on a refurbished Free Motion treadmill. The commercial kind you see at big gyms like Orange Theory. Very personable and set it up in no time. Also comes with a 2 year motor warranty. I'm a happy camper. read more

Charles was responsive, super courteous, and honest. He explained how to take of the treadmill for future use. He gave me the cost up from and even took the time to explain about treadmill lifetime warranty. Would highly recommend him to everyone. read more

Fixness Equipment - Fitness/Exercise Equipment Near Me - Scottsdale, Arizona

From the very beginning, Charley was quite responsive to my needs. Within a few days, he sent his technician to me. Dr. Josh, as I called him, came over and found the short on my treadmill, and serviced it as well. This is an older machine, but it is running like I purchased it new yesterday. I can tell you how happy and pleased I am to have found this company. The company was recommended by a neighbor, and I owe him a gratitude of thanks for helping me. More importantly, Charley and Josh provide just excellent service on its equipment repair. read more

My spin bake handle bars were very loose so I was afraid to mess with taking it apart. It's an expensive bike and my cherished possession :) Contacted their team and someone came out right away ! Friendly and courteous! Worth the money for an avid home gym rat :) I will definitely use their services again !! read more

Charlie has been working with us for years on our home gym equipment and we just can't say enough about him. He's an expert, he's reliable, he's kind and he's simply a true professional. Every time we need assistance we demand that they send Charlie and you should too! Sean and Amy read more

Had an old treadmill and the belt slipped while using. Have never had an occasion to hire an in-home exercise equipment technician. We found Charlie and Fixness Equipment on Yelp. He was very courteous, fast, helpful and gave us tips on maintenance. He is reliable and accommodated our busy schedule. He was able to diagnose the problem with a phone call and photos sent over by text. We actually pre-paid for the part through an invoice sent via email during the first phone call. While hesitant at first, there were no issues. In about a week the part had come in and we scheduled a time for him to come over, with a one hour call ahead. If anything is wrong with your fitness equipment, we do hesitate in recommending him. read more

Great service. Called and got help the next morning on a repair! Flawless communication and service. Will certainly use again.

Charlie was incredibly responsive and helpful. I inquired about a part for my treadmill and he pointed me in the right direction. Super appreciate of the help! read more

I purchased a used treadmill off of Craigslist. It had a few issues that I wasn't sure how to handle. They were intermittent, so I just sort of lived with it. I didn't want to have to call NordicTrack and pay whatever a repair would cost. On a whim one day, I checked Yelp! and found the review for Fixness. I contacted them thru their website, and got a response within an hour (which was 11pm). I set up an appointment with Charlie, and he showed up promptly for the appointment (a little early, in fact). He cleaned the unit, explained what was going on with the intermittent issue, and how to avoid it moving forward. This was my first treadmill, so I had no idea how to maintain it properly. He took his time explaining what I needed to do to keep it running well. Thanks to Charlie, I no longer feel like I'm in the dark with this. I know that I have somebody that I can call and have any issues taken care of at a reasonable price, in a timely manner. read more

Charles was awesome! Communicated well answer all my texts. Delivered what he promised! Everything was great no complaints! I just love my Inspire ft2 which the leg extension bench. Lisamarie Heart read more

Charlie was just fantastic. Prompt, very courteous and extremely fair. I expected a week lead time to get our treadmill fixed. He happened to have the part we needed and had us fixed in just a couple days. I highly recommend Charlie (FIXness Equipment) for when your equipment needs help! -Jay read more

Charlie was great. He came out to look at our NordicTrack treadmill. He gave us a few options of whether to fix it or trade it in. We ended up getting it upgraded and he did a great job. He was on time and did exactly as promised. read more

Five Star Service!!! Thanks, other Yelpers, for these accurate reviews! Charlie was easy to communicate with, scheduled promptly, showed up a few minutes early (who does that these days?!), and took perfect care of our treadmill in a quick and professional manner. Thank you SO MUCH, Charlie! Highly recommended. read more

Charles did an excellent job at putting my treadmill back together again. It had been disassembled from a move. He had absolutely no issues putting it back together in perfect working order. It works like the day I received it. Such a nice gentleman. Thanks for coming so quickly also. Will definitely use if I have any issues whatsoever in the future!!!! read more

Charlie is AMAZING!! I reached out to him and within that day he stayed in communication with me and he came out in the same day. He educated me on what was happening and gave me future recommendations. Charlie was professional and knowledgeable about all equipment and services. Thanks Charlie! read more

Quick, efficient and friendly. Charlie was actually earlier than expected - which was great. He got right to work and moved my treadmill quickly and efficiently. He set it up where I needed it and made sure it was working. He gave me pointers on things it might need since it is older, but there was no high-pressure pitch to fix things immediately. I would recommend him to everyone - and as someone who relies heavily on Yelp reviews, I am not saying this lightly. read more

Very happy! Charlie got back to me right away, came out to fix my elliptical the next day! I would highly recommend him and will definitely call in the future :) Thanks again!! read more

I have a Weslo Cadence G 5.9 Treadmill and it's my first one so I didn't know it needed yearly maintenance and it broke down. Charlie was great, he showed up on time and did good work. My treadmill is now working great and I'm very happy with it. I plan to call Fixness/Charlie again for the yearly maintenance on my treadmill. read more

Needed a treadmill moved from upstairs down to the garage. I was having the carpet replaced so i had a short time frame. I searched yelp and decided to go with Charlie because of the reviews! I am so glad i did! He was very responsive to my time frame! He unassembled the treadmill and reassembled in the garage. He was very friendly and knowledgeable. I would highly recommend him to do the job! read more

Charlie came to our home to diagnose and hopefully get our older treadmill back in smooth operation. We live in the west valley so we were surprised and happy that he was willing to travel to our side of town. It was decided that our treadmill was in need of a tune up and a new belt. We ordered the new belt and Charlie returned to put the new belt on once it had arrived. Unfortunately, the manufacturer sent the incorrect belt, not once, but twice, and Charlie continued to return to complete the replacement. We were very pleased with Charlies work. We were disappointed with the lack of communication and his failure to make the final adjustment on our treadmill as promised. Charlie would not respond to phone calls or texts so a minor repair ended up taking a couple of months. Charlie is a very nice young man but we will not use his service agan and I would not recommend him. read more

Charlie is excellent! Very courteous and professional and took care of my Precor elliptical battery replacement. In fact, talking to him before he came out to diagnose the problem, he felt the back up battery needed replacement, due to age of elliptical, so I went online and determined which battery I needed, picked it up at Battery Plus before he got out to my home, and he was right, battery needed replacement so Charlie saved me another service call! Also, lubricated my treadmill! Great service and would highly recommend Charlie! read more

Charlie was great! Showed up on time (even a little early). He assessed my treadmill and diagnosed that I needed a new motor. He thought that it should be covered under the warranty and offered to call the company and talk with them. He arranged for all of the parts to be delivered and the repair to be covered. He definitely went above and beyond. I would highly recommend him! read more

I recently moved to Phoenix from the mid-west. Before moving, I had my local service guy, dis-assemble the base from the top of my treadmill to make it easier to move. It is an old StarTrac, which I love, and have had serviced by a top-notch guy. I needed someone here to re-assemble the treadmill and found Charlie on Yelp. He set up an appointment for the next day and had the treadmill re-assembled and running within 30 minutes making me a very happy runner! I will definitely call him again if I need service. read more