This is a very poorly run company. The high staff turnover suggests a problem with the management,…read moreand the result is that these storage facilities are shabby and poorly maintained. The prices for units are jacked up every six months or so, due of course to the fact they are holding your possessions hostage. The latest semi-fraudulent scam AAA Storage is running is to add "insurance" charges to the invoices for their units. You are allowed to opt out of their insurance, but after repeatedly providing their offfice with a copy of my own insurance company's invoice clearly showing the effective dates of coverage, I am continuing to be charged for their insurance. There are many noticeable areas of damage to door weatherstripping, downspout drain hoses etc. which are never repaired. Not recommended.

Moving is such a stressful experience!…read more Fortunately I found AAA Self Storage on Groometown Road. I had never used a storage facility before and wasn't quite sure what to expect. The staff there were super friendly and extremely helpful. The use of the moving truck - for free!! - was a surprise added bonus. I was supposed to keep a single 10 x 20 unit for a month, but ended up with 4 units for two months (to date) Michell Riggs was awesome to work with. She made sure my units were close together for my ease of use and made the whole chaotic and difficult situation a little better - which was very much appreciated! Someone needs to give that lady a raise! :) I've visited the location numerous times to move my belongings out a little at a time and every time, Michell and Julie are friendly and happy to help me in any way possible. Seriously, I can't recommend this place enough. I hope to never have to use it again though! :)

Honestly when I pulled up to the office to rent a unit I thought it was gonna be a process that was…read moregonna make me moody and angry because no one was at the office. I seen a sign saying to call this number if no one is here. Let me tell you it took less than 10 minutes I had my unit, access code, free lock and key, two options of discount I wanted to choose from and a very nice and pleasant young man on the other end named Leron. I recommend this place 100%!! Thanks American Self Storage.

If I could give this place a 0 star rating I would. I stored my stuff here when my husband who is…read morein the military got stationed overseas. We were unable to move our belongings overseas with us so I needed somewhere climate controlled to store our stuff. This was one of the only place to pop up in my search. It was a newish facility at the time so I figured I'd give it a shot. BOY WAS THAT A MISTAKE. Are the facilities nice? Sure. Is the customer service good? Hell no. My rent is raised every 3-4 months. I've had to use storage facilities quite a few times in the past 10 years and I'm use to a yearly rental raise. That's pretty standard. What I'm not use to is the rent being increase by $50 in a period of two years because it goes up every few months. I was promised my rate would be locked for a year only to have it raised for a fourth time like 4 months later. I believe Melissa the "lovely" manager keeps doing this to me because I'm overseas and do not have the option of moving my things to a new facility. My husband is junior enlisted in the military and we are barely surviving in the high cost area we are stationed. We can't afford a trip to the US just to move our stuff to a place with better customer service. After expressing my discontent every time to the manager there I get back an apology email filled with excuses, poor grammar, and typos. It really makes you wonder what type of company this is when they hire a manager that can't even use spell check before she sends a business email. I feel like I'm being completely ripped off and made the unfortunate mistake of storing my stuff with a scam company. I sincerely hope no one else gets suckered into storing this stuff here. To say I'm disappointed would be a vast understatement. Can't wait for my next rental raise in 3 more months.

Right Fit Storage on Gate City Blvd. in Greensboro, NC is a quality storage facility. From the time…read moreI walked into the front doors of the office, I was met with smiles and professionalism. Actually, before walking in, they had followed up with me on the phone regarding my reservations to ensure I had what I needed and understood their process. While there, they gave me a quick tour of their climate-controlled facilities, and I was pleased with what I was seeing: a well-maintained property and clean facilities. The rates are fair, and the deposit to hold the unit was minimal. This location is Kiesha Speech approved for anyone looked for someone looking to store their items in a safe and secure location. Go check them out and tell me I sent you. Remember to tell me what you think. :)

Great customer service. We were scheduled to move during the weekend when a heat waive hit. 100+…read moredegrees and moving furniture didn't make sense. They were supportive and helpful for navigating around our schedule with the move, the truck, and the proration. I appreciate it all!!!!!!!!

Great customer service! Ladies in the office were always so nice!…read moreI stored things here for a year.

Ray Self Storage is one of the largest nearest center city of Greensboro North Carolina. The place…read moreis immaculately clean inside. They have a size bin for pretty much every occasion up to a 10 x 15. They have indoor and outdoor storage which is fantastic as far as variety goes the desk. Managers name is Angie and she is really terrific. The staff at South goes the extra mile to make sure that a customer has everything they need within their power And they do attempt to take the stress out of your move. You're fantastic people to work with. I highly recommend a visit and a walkthrough you will be impressed!

Very Satisfied with the service!!!!!!! The help was amazing…read moreand speakign to a rep was easy

Great place to store your stuff! Courteous and…read moreaccommodating! You won't be sorry for choosing this place!

I've been storing things for work at this location for almost 4 years now, and the company that…read moreowns this lot has changed three times. Also in that time, my rate has been threatened to increase (by more than 50%) on several occasions, and while the staff at the desk seems to be able to prevent that from happening every single time, it still requires me to go in there, and take manual action. But ultimately, despite these nuisances, I haven't had a real problem with the actual storage, or my ability to get in and out, or even with the staff there (who are always friendly and willing to help). My main reason for the three stars is that the website for the current owners, Devon Self Storage, is extremely difficult to use. It also doesn't inspire confidence in me that my payment info is being kept safe and secure, because it doesn't use any kind of well-known payment handler when processing transactions. I can't even get an actual receipt or invoice on the site, I have to screenshot the page with just the basic "You paid this much" on it... and that's all I get. No ability to download a statement, PDF, or anything. It just has a very shoddy feel to it, that doesn't make me confident.

This is the worst self storage building ever. In 3 to 6 months they raise the rent for what only…read moreGOD knows. They put 2 insurances on my account and that also made my rent increase. Customer service is bad. I do not recommend you renting from this building. I'm trying to pay them to get my items out of the unit. I have $40 in nickels and he refuses to take my payment. I'm taking him and the Devon self storage establishment to court. If you work there you may want to seek some other means of employment. If I could give Zero stars I would.

No communication with the U-Haul department and improper keys handed to us. Came back up here to…read morefigure out why the padlock to the trunk wouldn't open and it's because they gave us the wrong key and after coming back up here nobody was in the office when they were suppose to wait until 12:00 not 11:40 to take there lunch break . There was no gas in the car as well . Better communication on there end .

Cathy and her team are always a pleasure to work with. We've been customers for many years and have…read morebeen very happy with the staff and facility. We recommend the indoor units.