Came to return an Amazon package - no label needed. It was a piece of jewelry. The "gentleman" at…read morethe store told me he wouldn't accept the box because it had a black diamond on the old faded label originally stuck to it. I ripped off the portion that had the label and told him what was in the package. He still refused to take it. No explanation or rationale for why he chose to make my life so much more difficult today. Some people are just miserable and choose to take their misery out on others. Never again with this store.

I wanted to drop off an Amazon return. It was boxed but not sealed in case anyone wanted to check…read morecontents. They would not accept it without flaps being closed and sealed and would not provide a 6" length of tape to do so without payment of $1. Absolutely appalling service. Places with attitudes like this deserve to go out of business. Fast.

One of the best UPS locations in the area, the staff are always polite, friendly and efficient. The…read moreline is often out the door depending on what day/time you are there. Late morning before lunch time I have found to be the best time to stop by since alot of workers in the area seem to swing by during their work lunch break. The staff keep the line moving quickly regardless. This UPS location is in the shopping center right beside Montgomery Mall. The parking lot is an absolute nightmare to be honest. The parking spaces are limited and as cars attempt to enter and leave it really makes for a bit of a struggle to park. Despite the not ideal parking situation I still choose to come here often because the staff really are great here and I have never had any issues when using various services from shipping my packages and dropping off Amazon returns to even getting my passport photos done... consistent quality service every time :)

The most unprofessional and unhelpful. Go anywhere else. Shouldn't have to wait 20 minutes to pick…read moreup a package when two employees are working

Mr. Brooks, at Signatary Notary and Documents is a fantastic notary. First, he knows his stuff. If…read moreyou have questions about the documents that you are having notarized, he is able to answer your questions or point you in the right direction. Also, he provides excellent customer service, and will come to you or meet you at a convenient location. If you, for some reason need a witness, and don't have one, he will bring one with him. I was not 100% clear about my documents, but Mr. Brooks asked me thenright questions beforehand, so that I was clear. Finally, his price was more than reasonable for having him travel on short notice. He is definitely MY notary for as long as I live in Maryland.

Very accessible, flexible when it comes to arranging a meeting…read more Had to get some documents notarized recently for (potential) employment onboarding. Was able to meet and get docs notarized, unfortunately the company doing the I9 etc. had a second series of steps that needed to be done online. We were both unfamiliar with this, but Susan completed the necessary steps.

Susan was very accommodating and came the next day. She is a professional and wants to help people…read morewho are in need. I highly recommend her.

Nazar at DC Mobile Notary was fantastic to work with. Professional, responsive, and incredibly…read moreconvenient. He came directly to me, right on time, and made the whole process quick and stress free. Everything was clearly explained, organized, and handled efficiently. You can tell he's experienced and takes pride in doing things correctly the first time. No rushing, no confusion, just smooth and easy. Scheduling was simple, communication was great, and pricing felt fair, especially for mobile service. If you need a reliable notary who shows up when he says he will and gets it done without hassle, Nazar is absolutely the person to call. Would 100 percent use him again.

Nazar was prompt, professional, and kind. I needed a document notarized quickly and he helped me do…read morethat. I will be returning to DC Mobile Notary for future requests.

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!

This UPS store is fantastic. I go here all the time and the guy who runs it is top notch. He's very…read morepolite, very helpful, has integrity, and is always efficient, polite, and gets everything I need done well. Highly recommend.

Was in the neighborhood and had an Amazon package to drop off…read more There was no greeting really. The top of my box was not taped. The woman pointed to some small print in the amazon app and said that it says that the customer must tape packages. I didn't feel like squinting to read the fine print so I have no idea whether this is true. She pointed at small packages and said she would tape those and that I could buy some tape. I said I had tape in my car and went to get it and also opened the Yelp app (which she saw me do). When I came back in with my roll of tape she said "we taped it for you." SMH! Such an interesting experience. There was no wait really and the store was neat which I added a star for. And yet this locale can't compare to the friendly and efficient Westlake Terrace store service.