I sold a property with Mary in 2005 and purchased a property with her in 2019. The personal…read moreattention to detail and advocacy on my behalf in both transactions was beyond all expectation. I would not hesitate to recommend Mary Harlan to anyone in need of real estate services. She is dependable and knowledgeable and makes the process easy to maneuver from start to finish.

Called to ask about a property and no information was provided. No proper customer service…read morewhatsoever. Good luck selling your house with her

Julia Bauerschmidt helped us buy our first home, and we are so incredibly grateful to her! We came…read moreto her with a shoestring budget, a lot on our wishlist, and a million questions. She answered all of our questions the same day we asked them, even on weekends (which we tried not to do, but the stress of buying a home is real!). She had so much knowledge of both real estate (mortgage questions, insurance, inspections) and neighborhoods on the mountain. She fought for us, eventually getting us our home (which we love!) for more than $20,000 under asking price plus cash for repairs. Anytime I hear of anyone wanting to buy a home on the mountain or sell, I refer them to Julia. I found myself wishing that everyone I worked with was as professional and knowledgable. She set the bar incredibly high. I can't imagine how stressful buying a house would be without someone like her in your corner. I can't recommend her highly enough.

We were really disappointed in our buying agent, Julia Bauerschmidt, of Coldwell Banker Sky Ridge…read moreRealty regarding the recent transaction of our property in Lake Arrowhead. She was not an advocate for her client. First, I had to fight to get the "as is" clause removed from the seller's counteroffer. The property was not being sold "as is". The term "as is" had never been a part of the listing, nor our offer to the seller. She lied to me about the legal implication of the term "as is" and I, the client, had to explain it to her and demand that language be removed. It was then removed and the deal proceeded. Further, the seller lied on the information statement when he checked the box, "NO" indicating that he did not have a Hero loan. He did in fact have a Hero loan on the property. This was significant because had the escrow company not caught the error, our family would have had to absorb the balance of the seller's loan. The discrepancy could have easily been discovered earlier, however, it was not apparent until after our family wired the entirety of our amount due. Only then were we made aware that the property had a loan against it. To add insult to injury, Julia defended the seller's attempt at fraud in hiding the Hero loan. She threatened that in order to get our money back, should we exercise our legal option to unwind the deal due to the fraudulent statement about the Hero loan, it would "cost us more money". That is false. A real estate agent should be an advocate for her client and get in the ring to navigate perils that may be unfamiliar to a buyer. This is not your best bet. Others are available and if I ever need to buy another property in this area, I will not choose Julia.

The Best Escrow office I've seen. They are friendly, efficient, and very accommodating. There's…read morealso a fresh stock of refreshments in the front ALL THE TIME, just Incase. Really, these people go above and beyond for all of their clients, so if you're a realtor, broker, or investor, whatever you do, if you involve Elite Group Escrow, you won't be disappointed!

I don't write a lot of reviews, but I feel the need to write one for the amazing team of Wendy and…read moreMarjie. I didn't think it was possible, but they amazingly got my loan documents completed in record time! I was in a rush to complete the deal by the end of the day. I walked in late (with no appointment) and saw about 10 folks in the waiting area. Wendy came and greeted to be sure everyone was taken care of. She realized my urgency and started the process rolling out my paperwork asap. Marjie was with another customer, but she also expedited my documents. There were a ton of papers to sign, but they were obviously experienced (10+ years doing this) and we got through them all... right on time! Throughout the process, they were very courteous and kind. I wish every office I visit for the rest of my life provides similar A+ grade customer service.

I have used this firm for both of my transactions. They were professional and went out of their way…read moreto ensure a smooth COE. Highly recommend!

I have had a few opportunities to work with Alpine Escrow on smaller transactions, a dock sale and…read morea land purchase, and these transactions were handled fine. Unfortunately, this was not the case with a recent home purchase. The escrow ended up taking much longer than anyone wanted. During the back and forth with the previous owner of the home I was able to get a 5,000 reduction in the final sale price. As we were set to close, after all the back and forth and signing of documents, I noticed that the loan amount did not match the price I agreed to purchase the home at. I brought this to the attention of Alpine, and everyone else but it seemed like nobody could explain how this happened nor wanted to take responsibility for the error. After countless calls into the office without any kind of explanation or resolution I was left with having to move forward and pay the incorrect / higher price for the home. I was truly baffled how this many people could have missed a 5,000 discrepancy. To make matters worse--I was unable to even speak to anyone at Alpine. No one would take my countless calls. I emailed and called over and over again and at one point I was left on hold by no less than 3 different people in the office (for almost an hour) only to be told the person who was handling my paperwork was "not available" for the rest of the day. I still have a 750.00 discrepancy that my loan officer, my realtor or anyone else can understand but I have just given up dealing with Alpine Escrow. This is a small community and it is rather unfortunate to have to be subjected to such a frustrating experience that seemed completely avoidable.

Professional, friendly, knowledgeable, reliable, and efficient realtor. Mr. Cervantes helped our…read morefamily in our quest to find a home. He was always prompt to all of our scheduled appointments. He answered any questions we had, swiftly responded to our phone calls or emails, and keeped us informed with frequent updates during our entire home buying process.A+++++ service.

****VETERANS READ!* - Civilians can too =] ****…read more I first had Laura as my real estate agent back in 2013. She helped me purchase my first house and I could not be more grateful for everything she did. When I first started looking for house I must have went through 3-4 real estate agents who would not help me with my VA loan. I kept being told to save money and use a conventional because no one likes to use VA. I had all but given up on buying a house until I met Laura. She assured me my VA loan would not be a problem and we began looking for houses. Laura took the time at every house she showed me to listen to what like and didn't like. I eventually found the house I wanted and shortly after was able to purchase it. I could not believe I bought a house because it felt no one wanted to work with me and my VA loan. Since then I have sold and bought another house with the help of Laura and I could not be happier. Laura is thee best agent I have had the pleasure of working with and every chance I get I will recommend her services, ESPECIALLY if you are in the military. If you are having difficulties with your current real estate agent or are nervous about starting your home buying journey, just contact Laura and you worries will soon be put to rest.

So I've never written a review on yelp but was EXTREMELY compelled to write one about Laura. Let me…read moreset the background first: -I was a first time home buyer -VERY nervous -uneducated on the details of purchasing -just spent (wasted) the past 6 months with another realtor who made me feel like the amount I had to spend wasn't the kind of clientele she was used to. That being said...Laura immediately made me very comfortable as she educated me on the "game" of home buying. My work schedule is very difficult to work around but she always accommodated me and never wasted my time. She was always overly prepared with information on the houses we saw, which I liked, so we were never going into any home blind. Laura very quickly found numerous homes that met many of my "wishlist" requests. With the difficult market being as it is, we found that I was constantly being beat out by either investors or all cash offers. Soon enough, I received a call from Laura telling me that she had revised her strategy. She was going to go door to door in the neighborhood I'd chosen, asking someone to sell directly to me. This blew me away, both because it was 90+ degrees outside and would never ask that of her, and because she thought outside the box! Sure enough, she found my dream home that literally blows me away, every time I enter my home. I can't thank her enough for the hard work she put into my purchase and for making me feel like I was always her priority. Do yourself a favor, give her a call.

Working with Sandy to find a home was great! She is very dedicated to her work, even staying in…read morecommunication with us via text while traveling overseas. She consistently went above and beyond with us even working out some sketchy issues we had with our mortgage broker. I would recommend her to anyone looking for a home in SoCal and a few years down the road if my husband and I decide to buy a new home she'll be our first call.

I'm convinced that Brenda Geraci is the best real estate agent in Covina! We were somewhat in a…read morebind. My mother's health was ailing, and we needed to get her into an assisted living home ASAP. To do so, we needed to sell her house. It was November (with December rapidly approaching), and time was of the essence. I researched the top agents in the Covina area. Narrowed it down to the top 3 and interviewed the top two over the course of two days. We chose Brenda based on her professionalism, warm demeanor, and market knowledge. We hired Brenda on a Monday, she had the photographer at my mom's house on Tuesday, listed her house on Wednesday, and we received our first offer on Friday. We allowed realtors/potential buyers to view her house over the weekend and accepted an offer on Monday. The craziest part about it was that Brenda's daughter was getting married that same Saturday we allowed agents/buyers in. She didn't skip a beat. It was miraculous! This was the first time I've ever sold a home, so I was very nervous. Though she had her own distractions in life, she didn't break stride. Brenda held my hand throughout the entire process and ensured my mom was taken care of as well (giving us referrals for movers, cleaners, etc.). If you're like me, over-researching realtors, STOP. Save yourself the time and go with Brenda!

Brenda is amazing! I found her on Realtor and read all about her. She also speaks Spanish which was…read morea plus for us. We reached out to her once we were ready to start the home process and she connected us with a lender. We went to showings with her and she was very knowledgeable and doesn't pressure you with anything. She is so fast and multitasks so well (sometimes I don't know how she is so quick) lol. She is honest and straight up - in a good way! She also has a lot of connections which is very helpful. Especially for first time home buyers who may not have any contacts - which was us. Thank you so much Brenda!! We truly appreciate all your help!