Very responsible very nice courteous and he got the job done. Came on time call beforeread more

My wife, Vicki, first called Next Plumbing to repair a water leak near our house. The plumber…read morequickly found the leak, fixed it, smoothed the dirt back over, and left. It was a great experience. Because of that, we called Next Plumbing again to install a new kitchen faucet and bidet, move our old bidet to another bathroom, and reset a toilet. This time, they sent a plumber named Jonah. He arrived after 9:00 a.m. on March 3, 2026, and worked until nearly 7:00 p.m. Unfortunately, this visit was completely different. Jonah installed our new Lowe's faucet without the required base ring and simply said it wasn't in the box after only a brief look. We later discovered the faucet handle hung over the sink, the bidet was jammed against the toilet tank, and the decorative caps for the toilet bolts were missing. Although Jonah returned with another plumber and corrected the faucet position, they still forgot the toilet bolt caps. Even worse, they removed the sensor valve that worked with our hot water recirculation pump, leaving us without the instant hot water we previously had. When I called Next Plumbing, I was told the parts had been thrown away and would be replaced. As of today--142 days later--that still hasn't happened. We were also required to pay the full $906 before Jonah left on March 3, 2026, yet 142 days later we still have not received an invoice. Our first experience with Next Plumbing was excellent. Our second experience was disappointing, with poor workmanship, missing parts, unfulfilled promises, and no invoice despite full payment.

Dishonest. Way over estimates jobs. This would be fine if they were just estimates. Estimated a…read morejob would be $700. Stated this is just an estimate and he charges $140/hr. Finished the job in under 2 hrs , including the estimate and with plenty of time not working. Invoiced $690. Ended up saying I was stupid and that I agreed to $700 and he charged me less. Matthew is both dishonest and disrespectful.

We had a tub with a broken drain that Matthew fixed for us. He was very professional and worked…read morequickly. I found out he is also a veteran, so that makes it even better! Highly recommend this service company!

I had a break in the pipe going to my house from the water meter/main area. I googled some…read moreplumbers in our area, as well as placed an ISO question for suggestions on Facebook!! I choose this company too do the repair. They responded to my call on the second ring. The service dispatch set my expectations and said they'd have someone between 1 & 4 that same day. I got a text with response updates. The plumbers called at 11:30 and said they could swing by and fix it now (earlier than expected), if I had time right now. I agreed and they came. Poor guys had to bail out about 5-6 -- 5 gallon buckets of muddy water to get to the problem. They worked through the rain that started and got it fixed. It was disheartening to see them wallow in the mud and getting wet at the end, but they diligently got it completed, regardless of the wet obstacles. They even came the next day and double checked that it was fixed properly, because the rain was filling the hole at the end and it was fixed but not truly visible in the murky puddle the rain was making. I would recommend this company to anyone and I thank their employee Jonathan for a job well done. Thanks guys, it was very professionally completed to my satisfaction.

Chris came out today with a regulator problem with gas flow. He was so knowledgeable and…read moreprofessional. Fixed the problem. Educated me on the problem and what can be done if any future problems. Couldn't have asked for a better company and employees

Fabulous plumbing company! Top notch experience and wisdom and TLC. Every technician is as smart as…read morea whip and compassionate, too. Reasonable pricing. Fast, reliable and prompt attention to every detail. Their new "Beast" machine that they can bring to troubleshoot drain line issues is a godsend! Handled our problems and left NO MESS. Perfect in every way. Have used them for years now.

We contracted with AM-PM Plumbing to replace 2 twenty year-old hot water tanks for our home. They…read moresurveyed the job requirements and gave us an immediate quote. We agreed on a date and time for the work to be done. The company was punctual and completed the job in the originally estimated time. The crew was careful and courteous. We are very satisfied. We have done business with AM-PM Plumbing for many years.

We added a sewer line and plumbing fixtures to the barn, and also rehabilitated the septic system…read more RP's work was fast and tight; this is a top notch group of technicians and I know we will be calling on them again. Thanks RP's!

One of our water pipes burst on Christmas Eve during the arctic blast. Having never had this happen…read morebefore, my family panicked, turned everything off- the water and electricity- and called several plumbers in New Iberia. No one called us back. We really thought we were going to have the worst Christmas ever, but then we remembered RP's sewer system, whom we used before for our septic tank. Not only did they respond immediately, but when they called, they said they could be there in 30 minutes--on Christmas Eve, no less! They came quickly, fixed the problem, and offered tips to prevent this from happening. I can't thank them enough for saving Christmas for us. RP's sewer system are reliable and dependable, and the kindest people you could work with. Highly recommended, would never use anyone else!

On a Friday morning we had a burst pipe under our house. I was becoming desperate as every local…read moreplumber was booked. I found WBC on yelp and assumed they were local to New Iberia. They were not but the owner himself called me back in 10 minutes and noting that it was a Friday assured me they could get us fixed that afternoon. He also called to let me know when they were on the way. He texted me to make sure he had the right parts to fix it with him. Fixed it in no time and also to steps to prevent it happening again. I was truly shocked when he gave us the repair total. It was so less expensive than I expected considering he had to drive from North Lafayette. He also was willing to look at a few things that need fixing around the house and give an estimate, again very reasonable.. I will definitely be using this company as my go to for plumbing and other repairs.

Called Peter & river Hvac my air conditioner unit was not running are cooling. They did not stop…read moreuntil the my 4 ton reheem unit was running top notch.they did a fantastic job.

great service! easy on the pocket :) we are very satisfied…read moreand he also took the time to show us what the issue was and how to fix it in the future!

I would highly recommend them to anyone that needs any kind of plumbing work done. From complete…read moreinstalls to your casual repairs. They did a great job installing my septic system. All the workers were pleasing to deal with and very informative on what was going on. They made sure I understood how my system worked as well. I will definitely call them again anytime I need work done! Thanks for the great customer services guys! Keep up the great work!

very unreliable!!! i called these people 6 days ago (saturday) and the guy did call me back within…read morea reasonable time. to eliminate a higher service call fee, we agreed that he would call me back on monday morning. he didn't. i called their office again at 1pm and the lady said she would relay the message for him to call me back. well, by 4:30 he still hadn't called. so, i called somebody else to come the next day. today, friday, still no word from him.