This is by far the WORST experience in booking a venue I've ever had! Beware and do not book here! We were double booked and had to find out through Facebook that another event was taking place the same day. We called for a couple days to speak with someone with no success. Finally we had to wait almost a week to be allowed to come up and attempt to rectify the situation with the manager. When we did speak with her, she was extremely rude. It was utterly unbelievable. I have never seen anyone conduct themselves this way to PAYING CUSTOMERS! It was outrageous! We even asked if someone else could help as she stated that she was dealing with serious issues. We were told by her, "not to listen to anyone but her." The person that was supposed to cover for the manager was extremely dismissive and would not give us any time or effort on the phone. She explained that she was new and she didn't have any information other than we were double booked! She even said that we would not have time to set up for the party anymore! I thought this was outrageous. When we finally spoke in person to the manager, we told her that we were worried that because of our terrible treatment, our guests would be treated poorly and the party wouldn't go well. The manager's response was, "I'll give you the full amount back right now." We were in shock to the fact that she threw away a paid in full booking. This was the WORST experience I have ever had. Management does not care about booking the banquet room, and definitely doesn't care about new or returning customers! I'm just glad that my guests won't be treated poorly because this establishment does not care about its patrons AT ALL! I truly wanted to give this place 0 stars!!!! Beware! Beware! Beware!!! read more

We had our wedding reception here and are so glad we chose this as our venue. We were looking for reception hall that wasn't high brow that could accommodate up to 200 people. They were so easy to work with, everything was straight forward with no hidden fees, and the food from Papa Joe's was delicious. It was a perfect evening and would do it again. read more

I will never recommed this place to anyone, They turned what was suppose to be a beautiful reception into the worst ever. The food from Papa Joe's was horrible and the service we were provided the night of my reception was very poor. Know one was there to tell my decorating team where to go and my DJ had no clue where to set up, when they finally found someone she was very rude to them. They only had 2 people on duty and I had a party of 110 guest.They refuse to give my $100.00 deposit back because they said we trashed the place. which was a out right lie. My husband and I was told by MARLIN that we didn't need to clean up, But we did anyway and I know we made sure the place was very clean. I asked the 2 people that were there if they had any big garbage cans and they just stood there watching us clean. The only good service we had was the Barmaid. She was Awesome. The only person that made us feel welcome. Not sure why we were treated this way, I asked the Lady Marlin to send me pictures of the so called place being recked but never received them. I also had my husband call and she still never sent anything. Never will I use American Legion In Evergreen Park again. DONE read more