Not sure they will even care since this is the only review for this "mom and pop" local medical…read moredevice store. To that point, if any other customers will even look here. A sleep apnea diagnosis requiring a CPAP machine brought me in. They have a contract to kick out these devices to service members via Fort Sill's clinic paying most of the tab for the USG. And they clearly know that. The staff was generally laissez fair, tricked out in "scrubs" without any sense of urgency or personal interest. They already broke out the main device without me even having a choice. So, the reason for the 2 stars: I got the distinct impression - shared by a colleague with the exact same experience - that the person that helped us was more concerned about filling the order (with proper pricing) defined by doctor than what I really needed. They glossed over the equipment with a clear lack of empathy or a demonstrated familiarity with the kit indicating it was personal preference. Wow. Essentially, fill the order, give general guidance (nothing is returnable), and let the customer know what they didn't have and they'll let you know when it's in. More to the point...the implied message is that customer service is secondary to filling the order...probably due to the fact they are a sole proprietor or one of a few in the area. How they run out of stock is beyond me when they know they'll be paid and the government will keep sending them "clients" (using the term loosely as the rep was more concerned about billing me properly than whether I knew how to use this completely foreign equipment). Two stars may be too generous and the staff and owners will soon find out that more is expected...especially when you are on the USG gravy train. Bottom line: they clearly feel like they have the market cornered and have tired of effectively dealing with the people side of the business. Very disappointing and, if I was you...spend your money or your insurance company's money somewhere where the customer actually matters.

This is by far the best medical supply business in the area. The staff are very friendly and…read moreprofessional. They have good quality stuff also.

Lisa was extremely helpful, very professional, and overall an easy person to be around and converse…read morewith.

been going to this pharmacy ever since I moved to love it very helps me afford my and when I…read morecan't get my they're able to deliver it to me which makes it easier for me.

I've been with them for about 8 years and I've never had a problem! They are always on it. They…read morealso will bend over backwards to help you and make sure you understand all you need to!

Customer Service has gone downhill. My glasses were ready OVER SIX WEEKS and NO ONE CALLED. They…read more"claim" that their system contact me -- blame the system of course -- but I have NO CALLS and no texts from the day they claim I was contacted. After a decade of going here, I will NEVER go back. You lost a customer today because not one single person apologized or would even consider that YOUR SYSTEM had a glitch. Also, people LITERALLY standing around. How about have a REAL HUMAN call when glasses are ready to be picked up. It's so easy to blame technology. Customer Service is a lost art and now this office has lost it too.

Love Eye Care on Gore! I've been going there for over 25 years! My kiddos for 10 years! The staff…read moreis always so amazing, helpful, and professional! Never ever had an issue, and if anything does happen while there are getting an adjustment they either fix it on the spot or order new items! There's a reason why they are always so booked....its because they are great and the best!

Great pharmacy. They have a drive through. Takes a short time to fill an rx. Very attentive. If…read moreyou have a question, the pharmacist is there to answer it. Feels like a family pharmacy. Sweet people. Compounding available. A places to sit while you wait. Very helpful with suggestions when looking for something. Most inexpensive glucometer in town! Love these people. Not as inexpensive as Sam's but great great place!

This is the friendliest pharmacy I have ever been to. They greet you by name as soon as you walk…read morein. The drive thru is really fast. I would highly recommend them to anyone. Great low prices.

I had been working with Healthline Medical to get a new CPAP machine. I spoke with a young lady…read morethere on Thursday, during the call she made some comments that concerned me. Comments such as if I purchased a CPAP machine there then I would be buying the shell and not the entire machine. Sold separately would be items like the water chamber, the tubing, and the filter. I have used CPAP many years and I know that periodically you have to replace the water chamber, tubing and filter. I was totally unaware that this would be the case when purchasing a new machine. I felt this was not a fair way to treat a senior citizen so I decided to purchase elsewhere and cancel the order with Healthline. I have been a customer with Healthline in the past and either did not know they did this or they did not do it. Either way I gave three stars because they are a good company and maybe this was just a hostile employee. I hope to still do business with Healthline in the future just not with that particular young lady.

I would like to commend the Wichita Falls Health line store for their great over the top customer…read moreservice! Not only did they work with me on my forgetfulness of missing appointments but gave me the best run down and operational information on my new medical device that anyone could ever have been given. You feel like you are the only customer they have ever worked with and you are helped and always asked if you understand everything before leaving the store. I would especially want to "Thank" Tammie Terry and the young lady who took so much time in explaining the medical device to me, Katrina. This is a place of business I highly recommend! It is also a business that I WILL continue doing business with for all of my health care needs if possible!

Overpriced! Every time I visit this place, they charge…read moreover $1,000 for just visit. I went this place for changing one of my equipments and they made me to sign the recipt for visit fee which was almost $1,200.

If I could give a negative star I would. I've dealt with multiple pharmacy's as well as…read morepharmacists and this place is by far the worst one! the less older lady is absolutely rude! they like to tell you one thing on the phone and when your doctor calls it's a completely different story. DO NOT USE THIS PHARMACY!

I would give a zero…read more Warning, warning. If you are ever in Lawton Oklahoma, and you have to go to Walgreens on Sheridan for something. Don't go there needing to use the bathroom. They will not unlock the bathroom door. They would rather you piss yourself in their store than in their toilet. I had to pick up a prescription for my daughter. I usually go through the drive thru window. However I had to go to the bathroom and decide to go inside. I finally found where the bathrooms were and read that bathrooms ARE available upon request. I went up front to ask the cashier. She got on the intercom and called code 33 (I guess it means open the bathroom). I went back to wait for them to show up. After waiting a few minutes I really had to go. I walked back to the front and asked again stating I really needed to go. The cashier stated that she will be there in a minute. I went to the back again to wait. After waiting a few more minutes nobody ever showed up and I ended up urinating on my pants. I contacted the local manager and told her about it. The response I got was everyone was busy and couldn't just drop what they were doing to open the bathroom to an older disabled veteran with urinary issues. Not that she cared or anything. When I told her I pissed myself all she had to say is sorry in a sarcastic tone. This Walgreens clearly doesn't care about the customers, I am a paying customer (I didn't walk in just to use their bathroom). If you are getting older and can't hold yourself like when you were younger, don't go here needing to use the bathroom or want good customer service. If they don't want paying customers to use the bathroom they should put up a sign stating No Public Restrooms Available. Then I wouldn't have waited so long for someone who wasn't going to show up. I guess Walgreens was saying piss on the customers.