Let me preface this by stating this hospital is the worst hospital In the entire state of Oklahoma…read more (IT IS ABSOLUTELY DISGUSTING AND DISHEARTENING. HOW THEY TREAT SERVICE MEMBERS IN THEIR FAMILY! While we were actively in the ER, I was talking with other families who are dealing with the same issues. So many lies and so much disrespect.) the care quality was absolute shit. The nurse who treated my wife wrapped up her arm so tight she had no pulse. The doctor was completely incompetent and did not care. (to the point where they told us that he got fired.) take that with a grain of salt because everything that they State is a lie. Many months ago, me and my wife went into the ER. We gave them our Tricare Prime insurance card and number. They told us we didn't have any payments due for the ER visit. We called and went in person and talked with at least 10 different people and they all told us the same thing that we were 100% covered and had nothing to worry about. After three or four months after a visit, we received a bill stating that We had 15 days until we were sent to claims. Which is absolutely Absurd! They never sent us any prior bills nor did they tell us that we would be charged. After Even more hours of digging around, we found out what we already knew. That the visit was completely covered by TRICARE west. The company told us that we shouldn't have to worry about any bills coming directly to us and that they should all be sent to them. No payments no deductibles nothing. Let alone them trying to charge us for the entire ER visit. We called the billing department, countless times and wasted so much time on the phone. (Apparently, they only have one person who runs the whole billing department.) Which is absolutely ridiculous to have one Person who's supposed to help cover thousands of claims that come through every month.

They are in the business of wasting everyone time. It's been 2 days of doctor appointments and we…read moreare stuck waiting with no one else in the lobby. It's inconsiderate to peoples times

Phenomenal!!!! From check-in until check-out! Professional, friendly, and thorough. Left no stone…read moreunturned. I was visiting my sons from out-of-town; got sick on the plane. Looked them up online. Very blessed to have found them as the experience was better than I could have ever imagined. Thankful patient!!

I love today's clinic. Gina and Jeff are so kind. They are very efficient and helpful getting you…read moretaken care of. I've had nothing but positive results there. I like that you can just walk in or call for an appointment. I will be going back there again I'm sure.

Disclaimer: this is gross but needs to be told. I came here…read morewith a complaint of vaginal itching and a tiny open area in that area. The nurse practioner there (pretty blonde, in her 50s) briefly looked towards my groin area, (no exam, didn't even touch me or ask me any questions), and told me I had herpes. I asked her to do a swab or blood test and she refused. Prescribed me Valtrex and sent me on my way. I was DEVASTATED. But since I was a long time ER nurse, things just didn't mesh with standard exam practice for this complaint and so I made an appointment with my primary care. I did start taking the valtrex just in case though. After 12 days it did nothing, still had the same symptoms in fact they'd gotten worse. My PCP gave me a THOROUGH exam and reassured me I did NOT have herpes and it was just a yeast infection. He verified this with a blood test. I had itched so much I caused a small abrasion on my vulva. Please do NOT see this NP. Pick another place. Or see an actual DOCTOR, not a wanna-be one. This women nearly ruined my life, my long time marriage, and my self esteem. PLEASE, if something doesn't feel right, its not. She's a HORRIBLE provider, shitty bedside manner, and obviously doesn't know what she's doing. She made me feel so dirty and ashamed as well. If you can, wait to see your primary care doctor. For your children as well. I wish I still knew her name I would report her to the board of nursing for Oklahoma. If this happened to me, misdiagnosis from her has happened to others as well. BE CAREFUL AND QUESTION EVERYTHING

You shouldn't allow someone to book an appointment for a sick child, drive 30 miles there and then…read moretell them the doctor is virtual and can't treat them. How am I supposed to read their mind and know they will won't be willing to treat flu symptoms virtually?

Setup an appointment for a 2PM appointment. We were called back at 4:30! The tv screen up front…read morewas useless. People would be called back. Nothing would change. You would the wait time show a shorter time and then go back to 1hr. The only positive on their efficient and front office would be free bottles of water. I suspect to combat dehydration. Why 3 star instead of 1? Well, if you survive long enough to go back. The Drs we saw were fantastic. They had an excellent bedside manner. They also didn't hesitate to triage the problem, take an X-ray (I was already thinking of demanding one), diagnose the problem, and get us on our way. So efficiency and front office miscommunication and planning: 0 star Drs in back: 5 star Avg 3 star

I am really upset about how this urgent care is handling their business with the Covid situation…read more I scheduled my apt for 6:25pm. They said my symptoms meant I needed a telehealth apt which is okay I understand. I received two text. One said I had a balance to pay before I was seen. The next said it's almost time for your apt. I called the front desk to let them know I was in the parking lot for my 6:25 apt and she didn't ask my name just said okay I'll let them know and hung up. I called back at 6:35 and was informed I was removed from the list for not paying. They never called to tell me. I sat in their parking lot for 45 minutes feeling like complete crap and only found out because I called. Due to covid they keep their doors locked so I couldn't just run inside to pay. I figured they would contact me at the time of my apt to pay. Finally saw Dr. Via telehealth. My symptoms were a cross of covid and strep. They ran both and said they'd call with results. Dr did not do any type of physical exam. Just assumed covid. I was sent home with mucinex samples and cough drops and told if they don't call in 72 hours to call them. So no point in going to the dr. At all. And what kind of urgent care has to advertise free lollipops.

This place has an excellent staff but is the slowest doctors office I have ever been to. Make sure…read moreto bring a book. You will finish it before you leave

From the owner: Family Medical Center has provided comprehensive medical care to families in the Lawton, OK area…read morefor over 20 Years. The practice is dedicated to providing healthcare services that emphasize wellness, prevention, and treatment. Our competent staff works diligently to provide the highest quality of services to every patient in a friendly and comfortable environment. While we do provide primary care for acute illness, our staff members also take the time to educate patients on ways to maintain a healthy lifestyle all year long. We enjoy getting to know our patients and discussing what treatment options are best for their individual needs. Whether you need a wellness exam or are managing a chronic illness, we have the knowledge and technology necessary to help.

The breast Center at Southwestern Hospital is a rented space from a group. It is not part of the…read morehospital. And as far as I'm concerned it's the best place in Lawton to have a mammogram. I feel like I'm back in Louisiana because of the hospitality. Boy do I miss that. They are wonderful from the waiting room to the pictures. Nice comfortable waiting room with receptionist. Magazines to peruse. They have a small room with a heater, deodorant, powder, lotion on a tiny table and thick gowns for you to change in to before you go through an adjacent door that leads directly into where they perform the test. No watering the halls in a gown The room where they do the mammogram is as nice with a chair, paintings on the walls and sculptures on the tables. Soft lighting. So nice. As you leave after your done, if you didn't get a cookie from the fresh stash on the plate by reception grab one as they give you your free gift( I chose a cute little bracelets with the pink ribbon on it). This is so far above your average experience I actually don't mind. They have never hurt me there, whereas the other place I went has crush me twice, bringing tears the second time. Go here if you want a nice pain-free mammogram.

I moved from Lawton 11 years ago and still make that annual drive back to Lawton to have my mammo…read morehere! Wonderful staff and nice environment.

The RN's I had were great. The main one I had was Patricia. She was so kind and patient…read more Attentive. The anesthesiologist that treated was by far the BEST one I've ever had for any surgical procedures I've had in the past. I told him about the nausea I get from anesthesia and the dreaded sore throat from the tube. He said he'd go gentle with the tube. He in fact obviously did. The nerve blocker had kept any pain in my throat managed. When the nerve blocker wore off during the night, I had minimal pain in my throat. Now several hours after I woke up today, the pain my throat is gone. He advised me to take the pain meds before I went to sleep last night in case the nerve blocker wore off. I did. It helped. Dr Kirk and his team were great as well. The RN's that wheeled me back to OR were so friendly and pleasant and Dr Kirk touched base with me prior to surgery answering any questions or concerns I light have.

The ER here SUCKS. Rudest, most unprofessional staff I've ever experienced. The entire team's…read moreattitudes & care was substandard & disrespectful. On 6/8 @ 4pm, I presented in ER w/tightness in my chest, shortness of breath, nausea, & pain radiating into abdomen & shoulder. IV started (no initial labs drawn- standard protocol to check cardiac enzyme levels oops) Blonde,female MD quickly reviewed my symptoms. No physical exam, no auscultation, palpation or family history regarding cardiac issues taken. I have a STRONG cardiac history in my family. Told her I hadwell controlled hypertension, GERD, & combat PTSD. (Army MSN, CEN, 17 yrs, Level I Trauma, Medevac. 4 combat deployments to Iraq/Afghanistan) Woke up at 8am w/symptoms, waited till 3:30 to come after taking my GERD meds. That id be SO embarrassed if it was just gas. Could I have Simethicone to find out. (Its like Gas-X) She reassured me it would be OK if it was. Bigly, BIGLY LIE. Hooked to monitor, vitals taken. BP very high, alarming I was in a normal sinus rhythm (I asked). 02 satbmonitor with adhesive, wrapped around my finger tightly. 02 was in 90s. Staff left room. Being so nauseous, I vomited on the foor beside gurney. After about 1 hr, An ER tech (still not certain the gender) came in to check monitor alarms. I told her no labs were drawn. She treated me like dog shit & talked to me like I was a 3 yr old. Berating me for puking on floor. "You puke in this, not on floor" an emisis bag. OBVIOUSLY. A patient who complains of nausea is NORMALLY given one. I wasn't. Monitor alarms still constant. O2 sat dropping to low 80s then back up.high BP. NO STAFF FOR 40 MINS. A really short male nurse, sporting an enormous, suffocating, highly compensatory, Napoleonic Ego, arrived. I again requested Simethicone. Easy Peasy. He came back with Morphine & Zofran. Never assessed initial pain level, nor did he return to reassess it. That's Nursing 101 Folks. PAIN IS SUBJECTIVE. Pretty sure that is day one of nursing school. 02 sat to 82. Different tech came in, saw reading, finger monitor firmly in place, I was awake, strong waveform. True reading. I told her no lab draw yet. She reported it to a passing male nurse, who rolled his eyes. Finally a lab draw. Chest X-ray, plain film. Limited views only. 2.5 hrs in ER. Shift change. Monitor alarms still blaring. Blonde female nurse now, NO ASSESSMENT of me at all. (Nursing 101). Asked for Simethicone, still in pain. Morphine didn't work. My Symptoms were exactly the same. Came back with Mylanta. SOME Mylanta formulas contain simethicone. Hopefully this one did. Her attitude & treatment of me progressed to "snotty-Im-better-than-you" sarcasm. Super bitchy report that my cardiac workup was normal, cardiac enzymes fine. I was being discharged. But I still had same symptoms. A plain chest X-ray wouldn't show gallbladder issues or an Abdominal Aortic aneurysm. I needed a CT. She rolled her eyes & left. (She's the type of RN that gossips about the nurse that just left the nurses station. She's the reason for NOT becoming a nurse, & the type of RN that made me ok w/ changing careers. SUPER BITCH). Then Dr. Dickhead came in, repeated the findings. ALL STRUCTURES NORMAL ON XRAY (plain films don't show all structures btw) " Troponin came back okay 3x." (Yet only ONE lab draw. Standard is one an hour, then every 4) BLATANT LIE. Refused any further workup. LUCAS MARIN-SALCEDO, DO. Blonde Bitchy RN Didn't review d/c instructions. Why no CT of abdomen to rule out AAA or Gallbladder issues? Those could cause my symptoms. She said security would escort me out if I kept talking to her like that. okayyy tough guy. BLATANT EMTALA VIOLATION TO D/C A PT IN ACTIVE PAIN WITH SOB! RN supervisor refused to give me any names of staff, or hospital policy that prevents her to. TOTAL BITCH TOO. No call back from Pt Advocate. SHOCKER! MY OKC VA DIAGNOSIS- Acute Cholecystitis. Surgery pending. LAWSUIT INBOUND. I also know why I was treated poorly. Buckle Up, this could get rocky. COSPLAY MAIL ORDER LICENSURE ER STAFF DIDNT TAKE HIPPOCRATIC OATH. All your reviews are SO BAD! & CCMH doesn't strive to improve!

I've seen so many neuro and orthopedic surgeons in my day and Dr. Shadid outshines them all! What a…read moremiracle worker this man has been to me and my family. He's thorough, caring, and really took his time to understand my medical history. What a blessing he is!!

Thought I'd give a recent review…read more I'm a guy who's dealt with chronic pain during the past 15 years of active duty service. As you can imagine from moving every two to three years, I'm forced to start from scratch at a new pain management clinic all the time and let me tell you, it's a hassle. That wasn't case when I first visited this office. Dr. Shadid and his staff were great. I never felt rushed during our conversations and more so, I never felt judged. Yeah, a lot of pain management and regular providers tend to quickly assume their patents have the worst of intentions. I get it. A lot of people visit these clinics for the wrong reasons. I am, however, not one of them. I've had a couple of procedures so far and I'll continue to see him for future procedures. The injections and blocks have been fairly pain and stress free. That's the key. Not only less pain when trying to actually treat pain, but little to no stress. When you're getting an injection or having any procedure for pain management that causes you more pain during the process, your stress levels increase exponentially. Again, I don't dread visiting Dr. Shadid and his team because it's a very pleasant experience. The office building seems out of place and at first glance and the facade has you questioning if you want to step inside the building. Worry not. It is a clean, professional, and relaxing environment. Don't get scared off when you're looking at the front of the building. The front receptionists are great and pleasant, the RNs/techs are proficient, and Dr. Shadid is well-versed. The only reason I didn't give it a complete 5-star is the fact that the facade looks a bit sketch and they the website could use a serious upgrade - it doesn't represent their professionalism. However, that's minutia compared to the service you get.